Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11353482September 7, 2020
FUEL/PROPULSION SYSTEM
I HAVE A 2012 FORD FOCUS SELI I RECENTLY WENT TO A FORD DEALERSHIP TO GET MY PURGE VALVE REPLACE BECAUSE I SEEN ONLINE THAT MY PARTICULAR VEHICLE WAS THE SAME TYPE OF VEHICLE THAT THE GOVERNMENT HAD PLACED A RECALL ON IT BECAUSE OF THE PURGE VALVE IS BECOMING 40S I HAVE THE SAME ISSUE AND I TRIED TO GO TO FORD TO GET IT FIXED THEY TOLD ME THAT SINCE IT WAS ALREADY FIXED THEY CAN'T FIX THE ISSUE AGAIN NO I ONLY HAVE THE CAR FOR ONLY NINE MONTHS AND WITHIN THE NINE MONTHS IS BECAME A BECAME FAULTY. I NEED FOR TO BE RESPONSIBLE FOR REPLACING THEIR DEFECTIVE DEVICE IS THAT THEY FAIL TO BUILD PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353414September 6, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352787September 2, 2020
POWER TRAIN
AFTER RE-FUELING, CAR BEGAN TO MOVE, THEN STOPPED MOVING WHILE ENGINE WAS RUNNING JUST FINE. AFTER RESTARTING ENGINE 2-3 TIMES, CAR MOVED SLOWLY(<5MPH) DESPITE ATTEMPTS TO ACCELERATE. THE FIRST OCCURRENCE: AFTER LEAVING IT PARKED OVERNIGHT, CAR WORKED FINE. SECOND OCCURRENCE: I DROVE THE CAR (<5MPH) OUT OF PARKING LOT, ACROSS A CITY STREET TO FORD DEALER. BOTH TIMES, THE CAR WOULD NOT ACCELERATE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352315August 31, 2020
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF DUNN BENSON (1700 W. CUMBERLAND ST, DUNN, NC 28334), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE (PSCM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352103August 30, 2020
ENGINE
2012 FORD FOCUS LOOSING ENGINE COOLANT.WHEN IN MOTION AND IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352038August 29, 2020
POWER TRAIN
MY CAR SHAKES VIOLENTLY WHENEVER I MAKE TURNS. IT SHAKES AND HAS TROUBLE GOING FORWARD WHENEVER I DRIVE AFTER A STOP LIGHT TURNS GREEN. THESE THINGS ALWAYS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351428August 26, 2020
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED ALONG WITH A LOSS OF POWER STEERING. THE CONTACT CONTACTED THE DEALER (SUNLAND FORD ADDRESS: 15330 PALMDALE RD, VICTORVILLE, CA 92392 PHONE: (760) 241-7751) WHO WAS ABLE TO SET AN APPOINTMENT 2 WEEKS OUT, HOWEVER, THE CONTACT HAD NOT HAD THE VEHICLE OFFICIALLY DIAGNOSED. THE VEHICLE WAS NOT REPAIRED, THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351463August 26, 2020
POWER TRAIN
MY 2012 FORD FOCUS HAS REPEATEDLY BEEN IN FOR SERVICE DO THE THE DUAL CLUTCH TRANSMISSION AS WELL THE THE TRANSMISSION CONTROL MODULE. SINCE I'VE OWNED THE VEHICLE, IT HAS SEEN 2 NEW CLUTCHES AS WELL AS 2 TCMS. OVER THE LIFETIME OF THE VEHICLE IT HAS HAD 5 CLUTCH REPLACEMENTS AND 3 TCM REPLACEMENTS. THANKFULLY, THE TRANSMISSION HAS NOT FAILED ON ME YET. THIS CAR IS VERY UNRELIABLE AND GIVES ME CONSTANT HEADACHES. MY CAR DEALER IS ABOUT 30 MINUTES AWAY AND EVERY TIME I GO THEIR FOR THEM TO TEST MY TRANSMISSION, IT ALWAYS FAILS. ITS A COMPLETE WASTE OF MY TIME BECAUSE NO MATTER WHAT I DO, THE CAR ALWAYS WILL SHUDDER. MY 14MO1 WARRANTY HAS NOW RUN OUT SO EVENTUALLY WHEN I NEED A NEW CLUTCH IT WILL COST ME ROUGHLY $2,500. I HAVE CONTACTED FORD ABOUT THIS ISSUE MULTIPLE TIMES AND NOW I AM FILING FOR ARBITRATION. THIS CAR IS NOTHING BUT A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350789August 22, 2020
UNKNOWN OR OTHER
I AM NOT TECH SAAVY FOR THE IMAGE OR DOCUMENT UPLOAD THIS IS OKAYING CHECK AND OKAY BY AN INDIVIDUAL RECALL20V-331 COMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350405August 20, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SHULTS FORD OF HARMARVILLE LOCATED AT 1300 GULL LAB RD, PITTSBURGH, PA 15238, AND REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT INDICATED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS SERVICED ON SEVERAL ADDITIONAL OCCASIONS FOR THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350275August 19, 2020
WHEELS
I WAS WONDERING ABOUT ANY RECALLS OR COMPLAINTS ON THE SUMITOMO TOUR PLUS LSV 215/50R17 TIRES. I PURCHASED A VEHICLE 2 MONTHS AGO THAT HAS A SET OF THESE AND BOTH FRONT TIRES HAVE HAD TO BE REPLACED DUE TO WHAT APPEARS TO BE THE CENTER BELT IN THE TIRE BEING BROKEN. BOTH TIRES WERE VISIBLY WARPED AND YOU CAN SEE WHERE IT SINKS IN THE MIDDLE OF THE TIRE. UNFORTUNATELY THE CARS WARRANTY DOESN'T COVER THE TIRES AND I'M HAVING TO PAY TO REPLACE THEM SO JUST LOOKING FOR ANSWERS OR PROOF OF A FAULT SO I MIGHT CAN HAVE THEM REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350289August 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER BUT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT PERFORMED A TO DIAGNOSTIC SCAN AND RETRIEVED TWO UNKNOWN CODES. THE CONTACT STATED THAT ONE HAD DO WITH THE TRANSMISSION CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350022August 18, 2020
POWER TRAIN
HAD A RECALL ON IT FOR PROGRAM OF TCM HAD IT DONE AND ALMOST DIDN'T MAKE IT BACK HOME NOW IT WONT BACKUP AT ALL OR GO FORWARD GOOD ALL SO WAS TOLD THERE WAS A RECALL ON THE DUAL CLUTCH JUST GOT NOTICE BUT WAS TOLD CAR HAD TO MANY MILES AND TO OLD NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350151August 18, 2020
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
2012 FORD FOCUS KNOWN TO HAVE TRANSMISSION PROBLEMS. BRAKES RUMBLE WHEN BEING PRESSED. I AM CONCERNED ABOUT THE SAFETY OF THE TRANSMISSION. I HAVE SEEN THAT FORD HAS KNOWN ABOUT THIS PROBLEM. WHAT IS FORD DOING TO CORRECT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349805August 17, 2020
POWER TRAIN
CAR SHUDDERS WHEN ACCELERATING. LOSES POWER ON FREEWAY AND THEN SUDDENLY SHIFTS AND TAKES OFF. IT IS NOT A SAFE VEHICLE TO DRIVE IN ITS CURRENT STATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344062August 8, 2020
ELECTRICAL SYSTEM, STEERING
INTERMITTENT, NOW CONSTANT EPAS (ELECTRONIC POWER ASSISTED STEERING) FAILURE. MY 20 YEAR OLD DAUGHTER WENT TO EAT WITH FRIENDS AFTER WORK AND WHEN SHE TRIED TO LEAVE TO COME HOME (AFTER MIDNIGHT), SHE FOUND THAT THE EPAS HAD FAILED. SHE DID MANAGE TO DRIVE THE VEHICLE HOME SINCE TRAFFIC WAS LIGHT, AND LUCKILY, THE EPAS DID NOT FAIL WHILE SHE WAS DRIVING OR IN HEAVY TRAFFIC. WITHOUT THE EPAS WORKING, THE STEERING WHEEL IS VERY HARD TO TURN WHEN THE VEHICLE IS IN MOTION AND NEARLY IMPOSSIBLE TO TURN WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343849August 7, 2020
FUEL/PROPULSION SYSTEM
MY WIFE BOUGHT THIS VEHICLE IN JUNE 2020, SHE HAS BEEN HAVING FUEL SYSTEM ENGINE LIGHT CODES COMING ON P0456 AND P1450 L KNOW THERE WAS A RECALL IN RELATION TO THIS AND L UNDERSTAND THE PREVIOUS VEHICLE OWNER HAD THE RECALL DONE ON JUNE 14, 2019 A YEAR AGO, I CALLED FORD CUSTOMER CARE AND THEY ARE NOT WILLING TO TAKE CARE OF IT, IT IS NOT NORMAL TO HAVE THE ISSUE COME BACK AFTER ONE YEAR FROM TAKING CARE OF IT. I AM ASKING THE NHTSA TO ASSIST ON THIS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343476August 5, 2020
STEERING
DURING NORMAL DRIVING CONDITIONS IN THE CITY I LIVE IN, MY POWER STEERING SUDDENLY WENT OUT. AT FIRST I THOUGHT THAT MY ENGINE HAD STALLED, BUT THEN I REALIZED THE MOTOR WAS STILL ON. MY FORD FOCUS SUDDENLY LOST IT POWER STEERING FUNCTION WHILE I WAS DRIVING IT. (VERY SCARY) AN ENGINE WARNING LIGHT WAS DISPLAYING (STEERING ASSIST). I DROVE HOME TO SEE IF I COULD READ UP IN THE INTERNET TO SEE IF I COULD SELF DIAGNOSIS THE PROBLEM. SOME VIDEO INDICATED IT WAS A FUSE. (OTHERS INDICATED COMMON PROBLEM WITH THIS VEHICLE) I CHECKED MY FUSES IN RELATIONSHIP TO THE STEERING. THERE ARE OKAY. I TOOK MY VEHICLE TO A CERTIFIED AUTO MECHANIC SHOP TO SEE IF THEY CAN HELP ME. THEY COULD NOT, IN FACT THEY WERE CAUGHT AT SURPRISE THAT THIS WAS A NON-FLUID STEERING SYSTEM.(NO OIL REQUIRED) THEY RECOMMENDED I GO TO ANOTHER SHOP, BUT THE RESULTS WERE THE SAME. THE DIAGNOSIS IS REPLACE THE ENTIRE RACK & PINION SYSTEM. ACCORDING TO THE INTERNET THIS IS A COMMON ISSUE WITH FORD FOCUS AND FORD FUSION AS WELL AS LINCOLN'S. IF THIS IS IN FACT AN ISSUE WITH FORD VEHICLES PLEASE CONSIDER A RECALL FOR THIS PROBLEM. I CAN NOT PROVIDE ANY PHOTOS BECAUSE THE ISSUE IS INTERNAL, UNDER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342998August 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION MALFUNCTION AND TRANSMISSION NOT IN PARK MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED WARNING LIGHTS INCLUDING THE SEAT BELT, TIRE AIR PRESSURE AND ABS WARNING LIGHTS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343091August 3, 2020
WHEELS
THE CAR USES TWO PART LUGS THAT SWELL AND DEGRADE OVER TIME, AND SOME POINT, CANNOT BE USED TO HOLD ON A WHEEL THAT HAS BEEN REMOVED. THAT CAN BE A HAZARD, FOR EXAMPLE, IF A PERSON NEEDS TO REPLACE A FLAT TIRE ON A HIGHWAY AND THEN CANNOT REATTACH THE LUG NUTS. I RECENTLY HAD TO REPLACE THE LUG NUTS FOR SAFETY REASONS, AND WHILE I COULD FIND ONES THAT FIT THE POST THEY SCREW ON TO, THEY WERE NOR WIDE ENOUGH TO HOLD THE WHEEL COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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