Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #10171575October 23, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE READINGS ON THE GAUGES SPIKED, ALL THE WARNING LIGHTS ILLUMINATED BRIEFLY, THEN THE RPMS SEEMED TO SLOW AND THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS PUSHED TO A PARKING LOT, HOWEVER THE VEHICLE WAS NOT SEEN BY A DEALER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171312October 19, 2006ELECTRICAL SYSTEM:IGNITION
MY DAUGHTER TRIED TO START THE 2000 FORD FOCUS THIS MORNING AND COULDN'T INSERT THE KEY. IT WON'T INSERT ALL THE WAY AND WON'T TURN. THE STEERING WHEEL IS LOCKED UP. WE HAVE TO HAVE THE CAR TOWED TO THE DEALERSHIP NOW AND THEY'VE QUOTED US MORE THAN $300 TO REPLACE THE FAULTY CYLINDER. THE FORD TECH SAID THIS HAPPENS QUITE FREQUENTLY! *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171035October 17, 2006LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
IN 2004 VEHICLE'S IGNITION KEY LOCK FAILS TO WORK PROPERLY. VEHICLE IS TOWED TO FORD AUTHORIZED REPAIR AND THEY CORRECT THE PROBLEM. IN 2006 VEHICLE'S IGNITION KEY LOCK FAILS AGAIN. VEHICLE IS TAKEN TO FORD AUTHORIZED REPAIR AND CORRECTED AGAIN. BOTH TIMES I WAS LEFT STRANDED SINCE THE VEHICLE'S IGNITION KEY WOULD NOT TURN TO START THE VEHICLE AND COULD NOT BE REMOVED FROM THE IGNITION. VEHICLE'S DASH LIGHTS SUDDENLY FAILED WHILE DRIVING AT NIGHT. LIGHTS COME ON AND OFF. SEVERAL TIMES DURING NIGHTIME DRIVING THE LIGHTS FAIL. VEHICLE'S DOOR POWER DOOR LOCKS AND TRUNK LOCKS FAIL AND CANNOT BE OPENED WITH KEYLESS ENTRY. A FUSE CONTINUES TO FAIL POSSIBLY DUE TO A SHORT IN THE WIRING SYSTEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171090October 17, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
(1) NORMAL OPERATION OF VEHICLE - NO INDICATIONS OF PROBLEMS OR ISSUES (2) IGNITION CYLINDER FAILURE CAUSING INABILITY TO START VEHICLE AND INABILITY TO OPERATE STEERING MECHANISMS TO DIRECT VEHICLE TO A LOCATION OUTSIDE OF TRAFFIC FLOW. VEHICLE WAS LEFT STRANDED AND UNABLE TO START IN A RELATIVELY SAFE LOCATION, HOWEVER, IF FAILURE HAD OCCURRED WHILE VEHICLE WAS IN RIGHT OF WAY (IF ENGINE HAD BEEN TURNED OFF TO SAVE FUEL DURING TRAFFIC JAM - FOR INSTANCE ) COULD HAVE PRESENTED SAFETY ISSUE. (3) REPAIRS IN PROGRESS - REQUIRED DRILLING OUT IGNITION CYLINDER AND COMPLETE REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170887October 16, 2006WHEELS
I'VE HAD THIS HAPPEN THREE TIMES NOW. I GET A FLAT TIRE. PULL OVER, JACK UP THE CAR, TAKE OFF THE LUG NUTS, THEN FIND MYSELF UNABLE TO REMOVE THE WHEEL. IT IS LIKE THE WHEEL RIM HAS FROZEN OR SEIZED ONTO THE HUB. THIS HAPPENED MOST RECENTLY JUST YESTERDAY NIGHT. I WAS DRIVING ON A DARK HIGHWAY WHEN FRONT DRIVER'S SIDE TIRE WENT FLAT (NAIL IN THE TIRE). I WAS ALONE, AND I'M A FEMALE - WITH GOOD UPPER BODY STRENGTH. IT WAS VERY SCARY WHEN, AFTER 30 MINUTES OF TRYING WITH ALL MY STRENGTH TO PULL THE WHEEL OFF SO I COULD PUT ON THE SPARE, A TRUCK PULLED OVER AND A STRANGE MAN OFFERED TO HELP. THIS GUY WAS BIG, LIKE ARNOLD SCHWARZENNEGER, BUT EVEN HE WAS UNABLE TO PULL THE WHEEL OFF! THANK GOD HE WAS A NICE PERSON AND NOT SOME FREAK RAPIST OR MURDERER. HE CALLED A TOW COMPANY FOR ME, WHO TOWED ME TO A SERVICE STATION WHERE THEY HAD TO USE A SMALL JACK-HAMMER LIKE THING TO REMOVE THE WHEEL. THIS SHOULD NOT HAPPEN! AND THIS IS THE THIRD TIME I'VE HAD THIS PROBLEM IN THE THREE YEARS I'VE OWNED IT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171026October 16, 2006ELECTRICAL SYSTEM:IGNITION
1. NO EVENTS LEADING TO FAILURE. FAILED WITH NO WARNING. 2. KEY WOULD NOT TURN IN THE IGNITION. LEFT STRANDED 30 MINUTES FROM HOME TOWN IN THE MIDDLE OF THE NIGHT. WAIT UNTIL MORNING TO SEEK HELP. 3. STILL SEEKING THE BEST SOLUTION TO THE ISSUE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170826October 14, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS SE IGNITION SWITCH FAILURE. KEY WILL NOT TURN IN IGNITION, BECOMES LOCKED UP AND CAR WILL NEVER START. I HAVE TO LEAVE A KEY IN IGNITION CONSTANTLY SO THAT I CAN DRIVE IT AND NOT BE STRANDED. SINGLE MOTHER OF 2 CHILDREN WHO WOULD PREFER TO HAVE A SAFE CAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170835October 14, 2006SUSPENSION:FRONT
BOTH DAUGHTER AND MYSELF OWN 2000 AND A 2001 FORD FOCUS BOTH HAVE FRONT END NOISE AND VIBRATION VERY LOUD AND SHAKY WERE TOLD IT IS THE BEARINGS IM CONCERNED AND OUTRAGED FORD DEALER SERVICE SAYS THERE IS NOTHING WRONG AND THERE ARE NO RECALLS ON OUR VEHICLES HELPPPPPPPPPPPP IM SCARED WE ARE GOING TO HAVE A WRECK. *M
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170837October 14, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
I PURCHASED A 2000 FORD FOCUS SE NEW IN 2000. SINCE THEN I HAVE BEEN MINIMALLY SATISFIED WITH ITS PERFORMANCE DESPITE A STRING OF RECALLS. THIS WEEK, I WENT TO START MY CAR AND THE IGNITION LOCK SEIZED. I TRIED TO TURN IT MULTIPLE TIMES, BUMPING THE STEERING WHEEL TO RELEASE THE LOCK, AND EVENTUALLY THE KEY BROKE OFF IN THE IGNITION. I HAD TO TOW THE CAR TO A DEALER, WHO COULD NOT GET THE LOCK CYLINDER REMOVED WITHOUT DRILLING IT OUT. THE DEALER INSTALLED AN AFTERMARKET IGNITION AS PER FORD'S SERVICE BULLETIN ON THIS PROBLEM. THE TOTAL REPAIR, INCLUDING TOW, COST ME $500. I AM VERY UPSET THAT THIS PROBLEM HAPPENED TO ME DESPITE NHTSA AND FORD'S KNOWLEDGE OF ITS PREVALENCE (BULLETINS AND COMPLAINTS). I ASK FORD TO INITIATE A RECALL AND REIMBURSE ME FOR MY REPAIR EXPENSE. IN THE LEAST, I ASK NHTSA TO INVESTIGATE THIS PROBLEM AND FORCE A MANDATORY RECALL. THANK YOU FOR YOUR TIME. TUDOR HAMPTON CHICAGO, IL. * NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170751October 13, 2006ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE IGNITION LOCKING MECHANISM FAILED TO DISENGAGE FROM THE LOCKED POSITION. BOTH KEYS WERE TRIED, BUT THE VEHICLE COULD NOT BE STARTED. THE SERVICE DEALER WAS CONTACTED, BUT THE MANUFACTURER WAS NOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170492October 11, 2006ELECTRICAL SYSTEM
I PURCHASED A CAR FROM MEGA MOTORS ON 10/3/06. ON 10/04/6 THE CAR CUT OFF ON ME IN THE MIDDLE OF THE EXPRESSWAY. I TOOK THE CAR TO THE SHOP AND A COMPUTER DIAGNOSTIC TEST PROVED THAT THE SENSORS ARE OUT ON THE CAR AND THAT THE TRANSMISSION IS OUT OF RANGE. I TOOK THE CAR BACK TO MEGA MOTORS ON 10/05/06 AND I ALSO PROVIDED THEM WITH A COPY OF THE DIAGNOSTIC REPORT. THE COMPANY ISN'T DOING ANYTHING TO HELP ME, ALL THEY ARE TELLING ME IS THAT THEY CAN'T FIX THE CAR BUT I CAN COME PICK IT UP. I DIDN'T HAVE THE CAR TWO DAYS BEFORE IT MESSED UP ON ME IN THE MIDDLE OF TRAFFIC. RUIZ AUTO SHOP SAID THAT THE CAR IS NO GOOD. I TRIED CALLING MEGA MOTORS AGAIN BUT THEY JUST KEEP ME ON HOLD FOR A REALLY LONG TIME. AS A PAYING CUSTOMER I FEEL LIKE I WAS IN DANGER FOR MY LIFE AND I CAN'T GET THE COMPANY TO PROVIDE ME WITH ANOTHER CAR NOR GIVE ME MY MONEY BACK, AFTER TWO DAYS OF HAVING THE CAR. I CONTACTED THE BBB AND FOUND THAT THIS COMPANY HAS HAD NINE COMPLAINTS SINCE 2003. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170020October 5, 2006STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING COLUMN AND IGNITION LOCKED UP FOR THE SECOND TIME ON 2000 FORD FOCUS. LEFT STRANDED AND HAD TO TOW VEHICLE AGAIN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170030October 5, 2006VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY HUSBAND WENT TO THE STORE WITH DAUGHTER ON A RAINY DAY. THE PASSENGER SIDE WINDOW CAME CRASHING DOWN. IN TRYING TO FIX THE PROBLEM. WE FOUND THAT THE 2 BRACKETS THAT HOLD THE WINDOW UP HAS 2 PLASTIC ARMS WHICH HAD BROKEN. I HAVE CONTACTED FORD ABOUT THE ISSUE AND HAS SAID THAT AT THIS POINT THERE IS NO RECALL. SO THEY ARE GOING TO DO ANYTHING ABOUT IT. I BELIEVE THAT A BROKEN WINDOW IN THE SNOW BELT IS A SAFETY ISSUE. SO I'M BRINGING THIS ISSUE TO YOU. THANK YOU R.BATTLES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169911October 4, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD MY 2000 FORD FOCUS FOR 1 YEAR, PURCHASED USED FROM A DEALER. IT HAD 60,000 MILES ON IT. ALTHOUGH I REALIZE THAT IT'S AN OLDER CAR IT'S IN GREAT SHAPE. I'M NOW HAVING IGNITION LOCK-UP PROBLEMS, LIKE SO MANY OTHER FOCUS OWNERS I KNOW. IT'S SITTING IN MY DRIVEWAY, AND I'M GOING TO HAVE TO HAVE IT TOWED BECAUSE THERE'S NO OTHER RECOURSE. THE KEY WON'T GO ALL THE WAY IN FOR ANY OF MY KEYS, AND THE STEERING WHEEL IS LOCKED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169869October 3, 2006ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT FIT INTO THE IGNITION. AFTER SEVERAL ATTEMPTS, THE KEY WAS INSERTED INTO THE IGNITION WITHOUT FURTHER INCIDENT, AND THE ENGINE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. THE CONSUMER EXPERIENCED THE PROBLEM HAPPENED AGAIN. UPDATED 12/15/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169264September 25, 2006ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK IN 2000 FORD FOCUS FREEZES, EITHER LOCKING THE KEY IN THE IGNITION OR REFUSING TO UNLOCK STEERING WHEEL, OR START CAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169016September 23, 2006ELECTRICAL SYSTEM
2000 FORD FOCUS ZTS, STARTED TO SMOKE FROM THE FUSE BOX, WITHIN 3 MINUTES THE ENGINE COMPARTMENT WAS ON FIRE AND CAR WAS TOTALLY IN FLAMES. NO WARNING SIGNS, NOTHING ODD ABOUT HOW THE CAR RAN. JUST RIDING ALONG AND SMOKE STARTS AND I PULLED OVER ASAP AND THE CAR WENT INTO FLAMES. NOTHING WAS DONE TO CORRECT WHAT EVER PROBLEM IT WAS...THE CAR IS DESTROYED. NO ONE KNOWS WHAT CAUSED THE FAILURE. WHEN THE CAR STARTED TO SMOKE, THE SMOKE CAME FROM THE FUSE BOX ON THE DRIVERS SIDE. THE SMELL OF BURNT PLASTIC WAS SMELLED AND AS I STATED BEFORE THE CAR WAS IN FLAMES. I HAD JUST ENOUGH TIME TO GET OUT OF THE CAR AND AWAY FROM IT. *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10168960September 22, 2006LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED ALL FOUR POWER LOCKS FAILED AT THE SAME TIME. THE CONTACT'S HUSBAND CHANGED #63 20 AMP FUSE LOCATED AT THE BACK OF THE FUSE PANEL. AFTER CHANGING THE FUSE, ALL OF THE DOORS EXCEPT THE DRIVER'S SIDE COULD LOCK. IN ORDER TO DRIVE THE VEHICLE TO THE DEALERSHIP, THE VEHICLE WILL HAVE TO BE DRIVEN WITH THE DRIVER'S DOOR OPEN. THE DEALERSHIP WAS NOT NOTIFIED, BUT THE CONTACT PLANNED TO NOTIFY THEM SOON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168667September 19, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION SWITCH PROBLEM (~48,000 MILES). FOR THE 2ND TIME SINCE WE PURCHASED THE CAR, THE IGNITION SWITCH HAS FAILED. THE FIRST TIME IT FAILED, WE COULD NOT TURN THE KEY TO START THE CAR AND COULD NOT REMOVE THE KEY. THIS TIME WHEN IT FAILED, THE SWITCH FROZE IN THE ON POSITION, AND WE WERE NOT ABLE TO SHUT THE CAR OFF. SINCE IT IS AN AUTOMATIC TRANSMISSION, WE WERE NOT EVEN ABLE TO "KILL" THE ENGINE. IT HAPPENED AT NIGHT, BUT FORTUNATELY, WE WERE ABLE TO FIND AN OPEN SERVICE STATION... THEY WERE ABLE STOP THE ENGINE BY PULLING SPARK PLUG WIRES. NOT BEING ABLE TO SHUT OFF THE ENGINE SURE SEEMS A SAFETY ISSUE TO ME. I UNDERSTAND MANY OTHER PEOPLE ARE HAVING REPEATED PROBLEMS WITH IGNITION SWITCHES ON FORD FOCUS MODELS. THIS SWITCH IS CURRENTLY BEING REPLACED AGAIN FOR A COST OF ~$300.00. CAN ANYTHING BE DONE TO FORCE FORD TO RECTIFY THIS PROBLEM? *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168578September 18, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS HAS REPEATED EPISODES OF IGNITION KEY BEING UNABLE TO TURN IN THE SWITCH AND OCCASIONALLY NOT ABLE TO INSERT KEY INTO SWITCH. I HAVE HAD THE TUMBLER ASSEMBLY REPLACED AND AFTER EIGHT MONTHS THE NEW UNIT HAS FAILED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0