Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10748156August 12, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN VEHICLE HAS IDELED OR TRAVELED AT SLOW SPEEDS FOR A LONG PERIOD, THE VEHICLE WILL NOT ACCELERATE. IT WILL ALSO STALL HAS LOST FUEL EFFICIENCY AND DRIVER CAN SMELL FUEL. MECHANIC STATES THE FUEL RAIL PRESSOR SENSOR IS LEAKING. MECHANIC STATES PART IS ON NATIONAL BACK ORDER. ONE CAN ONLY ASSUME THAT BACK ORDER IS CAUSED BY SAME OR SIMILLAR MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745194July 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STOP ACCELERATING AND RESPONDING WHEN DEPRESSING THE ACCELERATOR PEDAL.THE SPEED OF THE VEHICLE WOULD NOT INCREASE PAST 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SPARK PLUGS, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735074July 20, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY AT VARIOUS SPEEDS. THE FAILURE OCCURRED WHEN MAKING A RIGHT TURN OR WHEN LOW ON FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722287May 29, 2015
ENGINE
TL* THE CONTACT OWNED A 2001 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO THE SALVAGE YARD. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10716473May 14, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO JERK AND THE CONTACT SMELLED SMOKE. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON THE SIDE OF THE ROAD AND THE IGNITION WAS TURNED TO THE OFF POSITION AS THE CONTACT EXITED THE VEHICLE. THE CONTACT OBSERVED FLAMES UNDER THE HOOD OF THE VEHICLE. THE VEHICLE RESTARTED WITHOUT BEING PROMPTED AND STARTED ROLLING FORWARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V288000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10712806April 25, 2015
STEERING, WHEELS, SERVICE BRAKES
AS I WAS COMING FROM DR'S APPT. WITH DAUGHTER AND MOM A ROARING SOUND STARTED IN THE REAR. IT KEPT GETTING LOUDER AND LOUDER, CAR'S REAR WOULD SWAY TO THE RIGHT SIDE A LITTLE. BUT AS I WAS DRIVING DOWN THE STREET TRYING TO AT LEAST GET US ALL HOME SAFE. THE REAR DRIVER SIDE WHEEL CAME OFF AND JUST ROLLED DOWN THE STREET ABOUT A HALF-A-BLOCK. A MAN CAME OUT NOTICING THE TIRE ROLL PASS HIM, HELPED ME RETRIEVE IT AND GET IT BACK TO MY CAR. LOOKED AT THE WHEEL AND CAR AXLE I GUESS THAT'S WHAT YOU CALL IT, AND TOLD ME MY WHEEL BEARINGS WERE GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704869April 10, 2015
STRUCTURE:BODY
WHILE DRIVING A 2001 FORD FOCUS SE AND NAVIGATING A CURVE, THE REAR DRIVERS SIDE DOOR FAILED TO REMAIN SECURE AND SUDDENLY OPENED WHILE VEHICLE WAS IN MOTION. UPON ATTEMPTING TO CLOSE THE DOOR, IT APPEARS THE DOOR LATCH DOES NOT ENGAGE AND THE DOOR CANNOT BE CLOSED SECURE. UPON FURTHER INSPECTION, THERE IS SIGNIFICANT CORROSION AROUND THE LATCH MECHANISM. THE DOOR MUST BE MANUALLY RESTRAINED WITH ROPES TO REMAIN CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703526April 3, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681681February 6, 2015
SUSPENSION
RIGHT FRONT COIL SPRING BROKE AS I WAS DRIVING TO THE MECHANIC TO HAVE A BALL JOINT ON MY LEFT FRONT TIRE REPLACED. HEARD A CLANGING NOISE WHILE DRIVING. I THOUGHT IT WAS FROM THE BAD BALL JOINT, WHEN MECHANIC CHECKED HE SAID THE COIL SPRING HAD SNAPPED. CALLED FORD ABOUT SAFETY RECALL WHICH CAME UP WHEN I PUT MY VIN NUMBER INTO THEIR WEBSITE. I WAS INFORMED THAT THE WARRANTY PERIOD WAS OVER AND MY CAR WAS NOT COVERED. IT COST ME 600.00 TO HAVE BOTH REPAIRS DONE BY A MECHANIC. I FILED A COMPLAINT WITH FORD WHILE ON THE PHONE WITH THEM AND THEIR ADVICE WAS TO SAVE MY RECEIPT AND IF A RECALL GOES INTO EFFECT FOR THIS PROBLEM, I WILL GET REIMBURSED. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM, YET FORD JUST IGNORES THE ISSUE AS IT IS STILL HAPPENING. NOW TODAY MY BACK WINDOW MADE A NOISE AND THE WINDOW FELL DOWN AND WON'T GO BACK UP. I'VE ALREADY HAD A NEW BATTERY, ALTERNATOR, PLUGS AND COIL PACK REPLACED BECAUSE OF SURGING AND STALLING. I AM ALSO GETTING POOR GAS MILEAGE. I WAS TOLD BY FORD THAT THERE ARE NO OPEN RECALLS ON MY CAR YET I HAVE AND AM HAVING THE SAME PROBLEMS THAT MANY OF THE RECALLS IN EFFECT ARE LISTING. VERY POOR CUSTOMER SERVICE BY FORD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671313January 9, 2015
SERVICE BRAKES
BRAKES REPLACED AT 48,763 MILES WE ARE NOW AT 77,000. FOR THE LAST 2-3,000 MILES IF FEELS LIKE AIR IN THE LINE WHEN YOU STEP ON THE BRAKE PEDDLE IT DOES NOT IMMEDIATELY ENGAGE, THERE IS A GAP BEFORE THE BRAKES ENGAGE & THE GAP IS GROWING A POTENTIAL SAFETY ISSUE. THERE IS NO NOISE ASSOCIATED WITH THE BRAKE ACTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664556December 16, 2014
ELECTRICAL SYSTEM, SEATS, ELECTRONIC STABILITY CONTROL (ESC)
IT START WITH DOOR BUSTING ALL THE TIME ,THEN I SWITCH IT OFF ..NOW IT WANT CRANK ,JUST BUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650346October 27, 2014
SUSPENSION
CHECKED YOUR SITE FOR RECALLS. FOUND FIELD SERVICE ACTION NUMBER:03M02 RE: COIL SPRINGS. PREVIOUSLY CHECKED FOR RECALLS TWO YEAR AGO. THIS NOTICE WAS NOT ON YOUR SITE THEN. AS THE ORIGINAL OWNER, I HAVE MADE IT A POINT TO KEEP ABREAST OF ALL RECALLS. I WAS NEVER NOTIFIED OF THIS NOTICE BY FORD. USED THE SAME DEALER FOR REPAIRS FOR THE LAST 5 YEARS. CALLED FORD TODAY. FORD SAID THE DEALER HAD A COPY OF THIS NOTICE. NEVER INFORMED OF THIS BY THE DEALER (AUTO NATION, BELLEVUE DEALERSHIP). YOUR SITE POSTING OF THE NOTICE SAID IT EXPIRED AFTER 10 YEAR OR 150,000 MILES. FORD SAID I WAS OUT OF LUCK AS "WHAT EVER CAME FIRST, YEARS OR MILEAGE". I SUSPECT THAT FORD NEVER NOTIFIED NHTSA OF THIS PROBLEM & I ALSO SUSPECT FORD IS DOING A CYA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648392October 17, 2014
ENGINE, FUEL/PROPULSION SYSTEM
1.ENGINE FADES OR LOSES POWER RAPIDLY DURING EXECUTION OF FREEWAY- SPEED TURNS (OFF RAMPS FOR EXAMPLE) WITHOUT BRAKING; I HAVE GONE FROM 50 TO 20 MPH WITHIN 1-2 SECONDS WHILE IN FRONT OF ANOTHER VEHICLE AND SEMI (VERY DANGEROUS). THE VEHICLE WAS TUNED AND TYPICAL PARTS REPLACED FOR SMOG CHECK A FEW MONTHS AGO AND PASSED SMOG CHECK WITHOUT COMMENTS. THIS PROBLEM STARTED AROUND 100K AND HAS HAPPENED TO OTHER DRIVERS WHO BORROW MY CAR. THE FORD DEALERSHIP (SERRAMONTE FORD) WAS UNABLE TO RECREATE THE PROBLEM SO I PAID 150 DOLLARS FOR A CAN OF FUEL ADDITIVE AND LOST USE OF THE CAR FOR 8 HOUR EVEN THOUGH I WAS ASKED TO DROP IT OFF START OF MORNING. 2. NOW IT STUTTERS OR HESITATES DURING HIGH ACCELERATION (IE PASSING LANE OR GOING UPHILL) ON HIGHWAY; THE VEHICLE IS NO LONGER RELIABLE ESP. IF YOU SHOULD NEED TO RAPIDLY INCREASE POWER. I HAVE READ OF POSSIBLE CONNECTION RELATED TO EITHER A FUEL PUMP OR DEBRIS FROM THE FUEL TANK INNER COATING/MATERIAL COMPOSITION DEGRADING OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631903September 9, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR LATCH FAILED TO LATCH AND REMAINED OPENED. THE DOOR WAS FORCED CLOSED BY THE USE OF ROPES AND A SEAT BELT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DOOR LATCH NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625750August 16, 2014
ENGINE
I WAS DRIVING ON INTERSTATE 5 IN PORTLAND OR. MY ENGINE JUST STOPPED!! RIGHT IN THE MIDDLE LANE OF TRAFFIC. LUCKILY IT WAS EARLY RUSH HOUR SO IT WAS STOP AND GO TRAFFIC. BUT, WAS VERY SCARY AND DIFFICULT TO GET MY CAR OFF THE FREEWAY. I WAS TOLD THAT 2001 FORD FOCUS'S HAVE A FUEL LINE PROBLEM THAT HAS BEEN RECALLED. I PURCHASED THIS CAR IN 2008. THERE WAS ONLY 1 PREVIOUS OWNER. THIS RECALL WAS NOT REPAIRED ON THIS CAR. PLEASE HELP. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620927August 8, 2014
ENGINE
AS I WAS DRIVING HOME AFTER DROPPING MY DAUGHTER OFF THE CAR JUST STOPPED. I LET IT ROLL TO A COMPLETE STOP AND THEN PUT IT IN PARK. I TRIED TO CRANK THE CAR AND I GOT NOTHING. ALL THE LIGHTS, HORN, AND ALL STILL WORKS BY THE ENGINE DOES NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619398August 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE WARNING INDICATORS DID NOT ILLUMINATE ON THE DASHBOARD. THE FAILURE OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND RECOMMENDED THE REPLACEMENT OF THE FAULTY WIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE MILEAGE WAS 162,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617990July 31, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AT TEMPERATURES ABOVE 85 DEGREES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE FUEL PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,182. UPATED 9/4/14*CN UPDATED 1/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609619July 10, 2014
STRUCTURE:BODY:DOOR
UNDER NORMAL USE THE EXTERIOR DOOR HANDLES ON THREE OF THE FOUR CAR DOORS BROKE. WITHIN A WEEK'S TIME ALL THREE BROKE AND THE ONLY WAY TO OPEN THE DOORS WAS TO REACH THROUGH AN OPEN WINDOW AND PULL THE INTERIOR HANDLE. AT MY EXPENSE THE FORD SERVICE DEPT. REPLACED THE BROKE HANDLES, HOWEVER THE RIGHT REAR PART COULDN'T BE LOCATED TO REPAIR IT. THIS SHOULD HAVE BEEN A SAFETY RECALL. SHOULD THEIR HAVE BEEN AN ACCIDENT PRIOR TO MY REPLACING THE HANDLES, SOMEONE TRYING TO HELP A PERSON STUCK INSIDE WOULDN'T HAVE BEEN ABLE TO GET THE PASSENGER OUT OF THE VEHICLE. WHEN I LOOKED ONLINE TO READ ABOUT THESE HANDLES I FOUND THAT THIS WAS A BAD DESIGN YEAR FOR DOOR HANDLES AND AFTER ABOUT 3 YEARS IT WAS THEN REDESIGNED. WHY NOT A RECALL THEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609734July 10, 2014
ELECTRICAL SYSTEM
KEY DOES NOT TURN PROPERLY IN IGNITION CYLINDER AND DOOR LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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