Ford Focus Complaints (2002)
971 consumer complaints on file.
- #10107639January 20, 2005POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID. FLUID RUNS DOWN STEM OF CLUTCH PEDAL, LOOSENING THE RUBBER PEDAL PAD, WHICH PROCEEDS TO FALL OFF IN CERTAIN SITUATIONS WHILE VEHICLE IS IN MOTION. ALSO CLUTCH MASTER CYLINDER FLUID IS SUPPLIED BY BRAKE MASTER CYLINDER RESERVOIR!!! THIS LEAK CAN POTENTIALLY CAUSE BRAKE FAILURE AS FLUID LEAKS OUT OF BRAKE MASTER CYLINDER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109526January 13, 2005SERVICE BRAKES, HYDRAULIC, STRUCTURE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, TIRES
MULTIPLE FAILURES; CONTINUAL ISSUES WITH BRAKES. CORRECT WATER LEAK AND PATCH TIRE. *BF THE ALTERNATOR NEEDED TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109760January 12, 2005SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER BELIEVES THE MANUFACTURER EXPLAINS THE COILS SPRING RECALL AS IF IT'S NOT A SERIOUS PROBLEM. *NM *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105720January 4, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FRONT BRAKES WEAR DOWN TO NOTHING WITHIN 15,000 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10104619December 28, 2004SERVICE BRAKES, HYDRAULIC
1. SPINDLE HOLDING BRAKES WAS STRIPPED. 2. REPORTED BY COVINGTON FORD THIRD AUTO THAT HAD TO BE REPLACED 3. NO EXPLANATION AS TO WHY SPINDLE FAILED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10104249December 21, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THIS IS A COMPLAINT MADE TO THE FORD COMPANY ON 11-18-2004. DEAR [XXX], [XXX] HAS FORWARDED TO MY HOME BOTH YOUR LETTERS THAT WERE DATED OCTOBER 12, 2004 AND NOVEMBER 3, 2004. YOUR LETTERS WERE WRITTEN IN ADDRESSING MY ORIGINAL COMPLAINT (FILE NO.: [XXX], VIN#: [XXXX]) REGARDING THE SAFETY FEATURE OF THE 2002 FORD FOCUS VEHICLE MY DAUGHTER PURCHASED FROM THE JACOB TWIN FORD DEALERSHIP, LOCATED AT 6750 W. GRAND AVENUE, CHICAGO, IL UNITED STATES 60707, PHONE (866) 276-4943. I WOULD LIKE TO CLARIFY THAT I AM NOT ONLY COMPLAINING ABOUT THE ?LEAK? AND RUST? PROBLEM, BUT I ALSO DEEPLY CONCERNED ABOUT THE FACT, WHICH I DISCOVERED AFTER I CAME BACK HOME FROM CHICAGO IN SEPTEMBER 2004, THAT THERE IS NO WEATHER STRIP AT ALL UNDER THE HOOD. BECAUSE OF THIS LACKING OF A WEATHER STRIP, THE SALTY VAPORS MAY HAVE BEEN SUCKED INTO THE ENGINE COMPARTMENT DURING THE WINTER SEASONS IN CHICAGO CAUSING RUSTING PROBLEM. I HAVE REQUESTED THAT FORD MUST INVESTIGATE THIS POTENTIAL SAFETY HAZARD AND MAKE UP RECALLS TO INSTALL A WEATHER STRIP TO FIX THIS "SAFETY"-RELATED PROBLEM.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10102516December 10, 2004AIR BAGS
A DEER WAS STRUCK WITH RELATIVELY MINOR DAMAGE TO THE HOOD AND GRILL. GUN POWDER SMELLED IN VEHICLE AFTER COLLISION. SUSPECT IT WAS AIRBAG PROPELLANT. AIRBAGS DID NOT DEPLOY. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10102417December 9, 2004PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
SUDDEN BRAKE FAILURE. THE FORWARD DRIVER SIDE STEEL BRAKE LINEL WAS WORN THROUGH BY THE PLASTIC INNER FENDER WELL CAUSING ALL BRAKE FLUID TO LEAK OUT. REPLACED BRAKE LINE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10102460December 9, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN HAVING REOCCURING PROBLEMS WITH THE IGNITION IN MY VEHICLE. I VISITED THE CONSUMER AFFAIRS WEBSITE AND FOUND OUT THIS IS A COMMON PROBLEM IN FOCUS'. I HAVE BEEN CHARGED OVER $300 TO HAVE THE PROBLEM RECTIFIED. ONE MAN SAID HE HAD TO HAVE HIS IGNITION REPLACED 3-4 TIMES. DAILY, IT TAKES ME UP TO 30 MINUTES TO START MY CAR DUE TO IGNITION MALFUNCTIONS. I DON'T FEEL THAT WE, FOCUS OWNERS, SHOULD BE HELD RESPONSIBLE FOR A MANUFACTURES DEFECT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10103468December 9, 2004STEERING
THE CONSUMER WAS PULLING INSIDE OF THE GARAGE TO PARK THE VEHICLE WHEN HE NOTICED THE STEERING WHEEL WOULD MOVE IN A CIRCULAR MOTION, BUT THE STEERING WHEEL FAILED TO MOVE THE TIRES. THE CONSUMER CONTACTED THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE WARRANTY HAD EXPIRED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10100870December 1, 2004VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR WENT, THIS CAR IS 2 YEARS OLD AND HAS 58,000 MILES ON IT, COST TO REPAIR $298+ THIS IS THE THIRD EXPENSIVE REPAIR ON THIS 2002 FORD FOCUS, THE OTHER TWO WERE WHEEL RELATED AND LOCKING DOOR LOCKS THAT WERE QUITE EXPENSIVE TO REPAIR AS WELL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101957December 1, 2004WHEELS:RIM
WHILE DRIVING 35 MPH RIGHT TIRE COLLAPSED INWARD. CONSUMER DROVE THE VEHICLE HOME. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER INFORMED CONSUMER THAT RIGHT RIM HIT SOMETHING AND CAUSED THE TIRE TO BE BENT INWARD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101824November 30, 2004ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
VEHICLE STALLED AND THE IGNITION TUMBLER WAS DEFECTIVE WHEREBY CONSUMER HAVE TO LEAVE THE KEY IN THE VEHICLE. THE IGNITION WAS REPLACED FOUR TIMES. ALSO, FRONT BRAKES SQUEALED, AND DID NOT STOP THE VEHICLE. PADS WERE REPLACED FOUR TIMES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096705November 30, 2004ELECTRICAL SYSTEM:IGNITION
UPON TRYING TO START THE VEHICLE, THE IGNITION WOULD NOT TURN. THE CONSUMER TRIED SEVERAL TIMES TO GET THE VEHICLE STARTED. CONSUMER HAD TO HAVE THE VEHICLE TOWED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB THE CONSUMER STATED THAT THE MECHANIC ALREADY KNEW THAT THE CONSUMERS VEHICLE WAS A FORD FOCUS AND KNEW THE PROBLEM BEFORE IT WAS TOLD TO HIM. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10100580November 26, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH IN MY 2002 FORD FOCUS HAS QUIT WORKING FOR THE 4TH TIME. IF YOU GO TO THIS ITE YOU WILL SEE THIS IS A VERY BAD PROBLEM FORD IS HAVING WITH THE FOCUS AND IS VERY DANGEROUS.HTTP://WWW.AUTOMOTIVEFORUMS.COM/T158426.HTML. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101531November 22, 2004AIR BAGS:FRONTAL
WHILE DRIVING 37 MPH, THE CONSUMER REAR ENDED ANOTHER MOTORIST. THE AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE PASSENGER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10099779November 10, 2004AIR BAGS:FRONTAL
DURING A 40 MPH VEHICLE FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10094388November 1, 2004AIR BAGS:FRONTAL
WHEN DRIVING 40 MPH, THE CONSUMER SWERVED TO MISS A DOG ON THE ROAD, CAUSING THE CONSUMER TO HIT AN OBJECT ON THE ROAD. THIS CAUSED DAMAGE TO THE VEHICLE. UPON IMPACT, THE FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10097998October 29, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
2002 FORD FOCUS IGNITION LOCK CYLINDER BUSTED. GOT STUCK FOR 3 HOURS BEFORE GETTING THE CAR TOWED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10097843October 27, 2004STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE HATCHBACK DOOR IS DIFFICULT TO CLOSE, ONCE CLOSED IT IS STILL NOT SECURE. CONSUMER HAS HAD TO FORCE THE DOOR SO MANY TIMES THAT IT WAS DENTED IN SEVERAL PLACES FROM THE FORCE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0