Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11479802August 17, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while his wife was driving at 35 MPH, the vehicle emitted abnormal clutching sounds. The check engine warning light was illuminated. The contact's wife veered to the side of the road and turned off the vehicle. However, as his wife turned on the vehicle, the failure persisted while driving. The contact stated the failure reoccurred increasingly. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch actuator needed to be replaced. The part was replaced. Additionally, the independent mechanic diagnosed that the transmission components were misaligned. The transmission was aligned and the check engine warning light turned off. The vehicle was taken to the dealer where it was diagnosed that the dual-clutch assembly and the transmission seal assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer referred the contact to NHTSA. The failure mileage was approximately 96,569.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479878August 17, 2022
POWER TRAIN
Very bad Transmission shutter 1-2 gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479648August 16, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would fail to accelerate upon the depression of the accelerator pedal. The contact would then manually shift the transmission to operate the vehicle; however, the "transmission overheating stop safely," warning message would then appear on the instrument panel. The contact took the vehicle to an independent mechanic where she informed that the transmission control module was replaced; however, the failure persisted after the repair. The vehicle was taken back to the mechanic and was then informed that the failure could be linked to the vehicle's clutch plate. The dealer was also notified of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 18V845000(Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479339August 15, 2022
POWER TRAIN
Transmission or clutch slipping between gears and pedal response time is delayed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479431August 15, 2022
POWER TRAIN
I have been having issues with my EVAP system and it is effecting my Drivability. It will stall but there is no recall for my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479181August 14, 2022
POWER TRAIN
Vehicle slips at gears 1 and 2 and doesn’t have power when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479158August 13, 2022
POWER TRAIN
Transmission. Car on dealership lot. Car stopped running in busy hospital underground parking ramp. Unable to restart. Ford dealership confirmed bad transmission control module TCM. No warning or warning lamps prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478807August 11, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Focus. The contact stated he notice that the check engine warning light was illuminated, while driving at 15 MPH. The contact felt the gear shifted roughly. The contact stated at a different occasion the vehicle would not start, the contact had to crank the engine several times for the vehicle to start. The vehicle was taken to the dealer where they stated that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact informed them that his vehicle was experiencing the same failure as Customer Satisfaction Program 14M02 – Transmission Control Module Extended Warranty Coverage – 2011-2015 Ford Fiesta & 2012-2016 Focus and they stated the VIN was not included. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478430August 9, 2022
ENGINE, POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477845August 5, 2022
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle occasionally was unable to restart right after refueling. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477859August 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the transmission warning light illuminated on the instrument panel. The contact pulled over and waited until the vehicle cooled down. The contact stated that when she restarted the vehicle, the vehicle would not accelerate as needed. The contact stated that after several minutes, the vehicle started to operate as designed. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that they could not assist because the VIN was not under recall. The failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476944August 1, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 40 MPH and merging into traffic, the vehicle inadvertently shifted out of gear and the engine started revving loudly. The contact depressed the accelerator, and the vehicle failed to respond. The contact stated that the vehicle decelerated to 25 MPH and the transmission independently shifted back into drive (D). The contact stated that no warning light was illuminated. The failure had become recurring. Additionally, the contact stated that it then became difficult to shift into reverse (R). The vehicle was also occasionally difficult to start. The contact stated that after shifting from park (P) to drive (D) with the vehicle turned off, there was a message displayed stating that “Transmission Ready”, start the vehicle. The contact drove the vehicle to a dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched the failure online and related it to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000. The contact stated that the part necessary to repair the vehicle is the same one Ford includes in the extended warranty. So, they are unsure as to why their VIN is not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476643July 30, 2022
POWER TRAIN
Same transmission fluttering when you take off as the recalls for up to 2016 years, but for some reason my car’s vin doesn’t show up as covered. Help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476261July 28, 2022
AIR BAGS
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer and the dealer performed an unknown repair; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476120July 27, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact took the vehicle to a dealer and a diagnostic test showed that the clutch assembly was faulty. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was also notified of the failure and informed her that the vehicle was not under warranty or included in the recall. The vehicle was not repaired. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475812July 25, 2022
POWER TRAIN
UNKNOWN the transmission is sluggish and shuddering. This problem has almost cause me to be rear ended a few times. No new warning lamps have popped up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475441July 23, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The issue is the lug nuts have a swelling effect and the problem is they are hard to if not impossible to remove and the cost to replace them all is expensive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475498July 23, 2022
ENGINE
My car is a 2016 Ford Focus that was manufactured in Wayne, Michigan at the Michigan Assembly Plant. My car has a 2.0 L GDI engine. These are the qualifications for the 18S32 Ford recall, but I’ve been told my car does not qualify. The canister purge valve is broken. It has caused my car to stall while driving, and it has deformed my fuel tank. My car stalled on July 8th, 2022. The check engine light came on July 23rd, 2022. On July 23rd, I took the car to an auto shop and they said the canister purge valve needed to be replaced. When looking at my fuel tank, it has caved in about half an inch. I have also opened a case with the Ford Service Help. The case number is CAS-37755602
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475146July 21, 2022
FUEL/PROPULSION SYSTEM
Car stalls when brakes are pressed it locks and 15 minutes later car starts again. It has happened 3 times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475150July 21, 2022
ELECTRICAL SYSTEM
The vehicle transmission looses power on the highway and it’s too dangerous to be on the road. I was arguing with Ford customer service but they said my car is not covered under some kind of transmission recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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