Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11303003January 30, 2020
POWER TRAIN
FORD HAS SOLD A CAR TO MILLIONS OF PEOPLE THAT IS UNSAFE FOR THE ROAD. I'VE HAD NUMEROUS OCCASIONS OF FAILURES WITH THE TRANSMISSION WHERE IT WILL SUDDENLY NOT ACCELERATE, CAUSING UNDUE DANGER MY FAMILY AND MYSELF. THIS CAR SHOULD BE FULLY RECALLED TO REPLACE THE TRANSMISSION IN ITS ENTIRETY. THE FAILURE BY THE NHTSA TO DO SO EVEN YEARS AFTER THE PROBLEM WAS KNOWN WITH THE DPS6 TRANSMISSION IS A ABSURD LACK OF SAFETY OVERSIGHT. MY WIFE AND CHILD WERE ALMOST HIT BY A TRACTOR TRAILER DUE TO THE CAR NOT ACCELERATING PULLING INTO TRAFFIC, THIS IS FAR FROM THE FIRST INSTANCE. THEY COULD HAVE EASILY DIED FROM THIS AND OTHER OCCASIONS. MY FAMILY IS SCARED TO BE IN THIS VEHICLE AFTER NUMEROUS OCCASIONS OF SIMILAR SITUATIONS HAPPENING. EVERY DAY YOU DO NOT DO A FULL RECALL, YOU RISK MORE LIVES BEING IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302626January 28, 2020
POWER TRAIN
MY TRANSMISSION,JERKS AND STOP WHEN DRIVING,DOESNT GO UP HILLS VERY GOOD.WHEN TAKING OFF AT A STOP SIGN OR STOP LIGHTS,IT DOESN'T WANT TO PULL OFF,IT KINDA STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302635January 28, 2020
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THROUGH AN INTERSECTION MAKING A LEFT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE STEERING WHEEL CEASED WITH THE POWER TRAIN ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER, TURNED THE VEHICLE OFF AND BACK ON BUT FAILED TO OPERATE AS INTENDED. THE CONTACT ALLOWED THE VEHICLE TO REST FOR AN HOUR TURNED THE VEHICLE ON AND THE VEHICLE OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATION 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302230January 27, 2020
STEERING
I STARTED THE CAR AND WHILE IT WAS STILL IN PARK, COMPLETELY UNMOVING, AN ALERT CAME UP ON THE SCREEN SAYING 'STEERING FAULT SERVICE NOW' AND THE STEERING WHEEL WAS COMPLETELY UNABLE TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302073January 26, 2020
FUEL/PROPULSION SYSTEM
IVE CALLED NOT ONE BUT TWO DEALERSHIPS AND THEY KEEP SAYING THEY CAN ONLY FIX THE DOORS ON MY CAR BUT THE FUEL HAS HAD A RECALL ON IT FOR JUST AS LONG I CAN NOT CONTINUE TO BE AFRAID TO PUT MY 4 MONTH OLD SON IN MY VEHICLE BECAUSE THEY REFUSE TO FIX OR EVEN ATTEMPT TO FIX THE ISSUE MY VEHICLE CONTINUOUSLY CUTS OFF AT RANDOM TIMES ANYWHERE EVEN GOING DOWN THE INTERSTATE I ALWAYS KEEP IT ABOVE HALF A TANK AND IT STILL CUTS OFF IM PUTTING MY HOLE FAMILY AT RISK DUE TO A ISSUE FORD REFUSES TO FIX AND I CAN NOT AFFORD TO GET A NEWER CAR OR EVEN A DIFFERENT CAR. I ALSO CAN NOT DRIVE A RENTAL WHILE IT SITS AT A SHOP FOR MONTHS. IT CUTS OFF TAKING OFF SLOWING DOWN AND EVEN RUNNING AT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301819January 25, 2020
POWER TRAIN
I HAVE OWN A 2013 FORD FOCUS AND WHEN I TRY TO ACCELERATE, IT SEAMS THE CAR REVS UP BUT DOESN'T GO ANY FASTER. THAT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT'S SCARY TO THINK THAT I MIGHT GET REAR-ENDED WHEN I'M SWITCHING LANES ON THE FREEWAY. THE CAR ALSO SWITCHES GEARS A LITTLE ROUGH. SOMETHING DEFINITELY FEELS OFF ABOUT THIS TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301654January 24, 2020
STEERING
MY POWER STEERING SEIZED AND WENT OUT WHILE DRIVING ON THE FREEWAY WITH MY CHILD. WE ARE SO LUCKY THAT WE DID NOT CRASH AND DIE! I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2013 FORD FOCUS! I JUST WANTED A SAFE CAR FOR MY CHILD AND I. EVEN AFTER I FIX IT AND PAY OVER $2000.00 I WILL NEVER FEEL SAFE IN THIS CAR AGAIN! HOW CAN FORD BE OK WITH THIS. THE CAR ITSELF SHOULD BE RECALLED! POWER STEERING, TRANSMISSION REPLACEMENT, BRAKE LINES FAILING, RADIO HAS GONE OUT, SYNC NEVER WORKED, DOOR LATCHES FAILED, NOW I AM TOLD MY GAS TANK IS RECALLED! UGGGG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301655January 24, 2020
POWER TRAIN
MY TRANSMISSION WENT OUT AND I HAD TO PAY $6000.00 TO GET IT FIXED! YET AGAIN ANOTHER PROBLEM WITH THIS 2013 FORD FOCUS! I AM SO ANGRY RIGHT NOW. SOMETHING HAS TO BE DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301167January 22, 2020
STEERING
POWER STEERING WENT OUT. ALERT FOR POWER STEERING. THE RACK AND PINION HAVE TO BE REPLACED. THIS CAR ONLY HAS 61,000 MILES ON IT AT THIS TIME. WAS TOLD BY REPAIR SHOP THAT THIS WAS LOW MILEAGE FOR THIS TYPE OF REPAIR. CAR IS DRIVEN MAINLY ON HIGHWAY. CAR IS WELL MAINTAINED. BOUGHT VEHICLE TWO YEARS AGO. IT WAS A ONE OWNER CAR THAT ONLY HAD 29,000 MILES. I AM 50 YEARS OLD AND A RELIABLE DRIVER. THIS CAR HAS HAD TO HAVE A CLUTCH REPLACED AND STEERING REPLACED IN TWO YEARS. THE CARS STEERING WENT OUT DURING A STOP. WAS ABLE TO GET TO THE NEAREST REPAIR SHOP WITH HARD STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301203January 22, 2020
ELECTRICAL SYSTEM
DRIVER SIDE POWER WINDOW STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301207January 22, 2020
VISIBILITY/WIPER
WINDSHIELD WIPERS WILL GO ERRATIC FOR ABOUT 10-15 MINUTES WHILE DRIVING IN THE RAIN. WHEN THE WIPERS FINALLY TURN OFF THEY WONT COME BACK. CURRENTLY THE WIPERS WILL NOT WORK AT ALL AFTER THIS LAST INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300406January 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING THE LIGHTS COME ON THE DASHBOARD AND THE CAR STOPS AUTOMATICALLY AND THE CAR DOESN'T TURN ON FOR WHILE,THEN AFTER TWO HOURS IT TURNS ON AND I DRIVE IT FOR ANOTHER FIVE DAYS AND THAT HAPPENS AGAIN ALMOST AN IN CRASH OR I WAS VERY LUCKY FOR A VERY BAD ACCIDENT AND I CALLED A TOW TRUCK TO SEND MY CAR HOME AND SINCE THEN IS UNDRIVABLE WHICH IS PARKED IN MY HOUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300313January 19, 2020
POWER TRAIN
VERY HARD SHIFTING THROUGH GEARS WHEN FIRST STARTING TO DRIVE. AFTER CAR IS WARMED UP AND DRIVEN FOR A TIME. THERE IS A SHUDDERING IN THE TRANSMISSION WHEN STARTING FROM A STOP. THE HARD SHUDDERING MAKES IT SEEM LIKE THE TRANSMISSION IS GOING TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299764January 16, 2020
ELECTRICAL SYSTEM
2013 FOCUS HATCH WITH MANUAL TRANSMISSION. BOUGHT THE VEHICLE WITH 69K MILES, CURRENTLY HAS JUST OVER 100K. GREAT VEHICLE, VERY HAPPY WITH IT FOR THE MOST PART. HAVEN'T HAD ANY ISSUES SINCE PURCHASE. FORD RECALL NUMBER 16C13 FOR THE REPROGRAMMING OF THE BODY CONTROL MODULE TO REQUIRE 2 PRESSES OF THE TRUNK RELEASE TO OPEN THE HATCH ON MANUAL TRANSMISSION VEHICLES HAS BEEN REPORTED AS COMPLETED ON MY VEHICLE IN JANUARY OF 2017. HOWEVER MY VEHICLE STILL ONLY REQUIRES ONE PRESS OF THE BUTTON TO OPEN THE HATCH. SOMETHING THAT I HAVE DONE INADVERTENTLY SEVERAL TIMES WHILE DRIVING WHEN ATTEMPTING TO TURN ON THE FOG LAMPS. I CONTACTED THE DEALER THAT REPORTEDLY COMPLETED THE RECALL (SIOUX FALLS FORD LINCOLN, SIOUX FALLS, SOUTH DAKOTA), AND FORD. BOTH OF WHOM TOLD ME THE RECALL HAS BEEN COMPLETED AND THERE'S NOTHING THEY CAN DO ABOUT IT WITHOUT BRINGING THE VEHICLE IN AND PAYING FOR A SERVICE. I REPLACED THE BATTERY IN THE VEHICLE SHORTLY AFTER BUYING IT. NOT SURE IF THE BODY CONTROL MODULE LOST THE PROGRAMMING, OR IF THE RECALL WAS NEVER COMPLETED. AT ANY RATE IT DOESN'T AFFECT THE OVERALL PERFORMANCE OF THE VEHICLE, HAVE NOT EXPERIENCED ANY ISSUES WITH THE HATCH COMING OPEN WHILE DRIVING, ONLY UNLATCHING. I HAVE NOT LOOKED ANY FURTHER INTO THE ISSUE THAN THIS, JUST WANTED TO PUT MY EXPERIENCE OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299519January 15, 2020
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A GRINDING SOUND AND THE WHEEL LOCKED, WHILE THE CONTACT MADE A TURN. THE STEERING ASSIST FAULT LIGHT ILLUMINATED AND THE CONTACT COULD NO LONGER TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER JIMMY GRANGER FORD NATCHITOCHES (7501 LA-1, NATCHITOCHES, LA 71457 (318) 252-8559) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME AND WAS CURRENTLY UNREPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299228January 14, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE LOCATED AT 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225, PHONE NUMBER: 904-747-8996, TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, CONTACT WAS UNAWARE AS TO WHAT WAS REPAIRED. THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298868January 12, 2020
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS IN MOTION WHEN IT CAME TO A STOP FROM LOSING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298416January 10, 2020
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND SHOOK ABNORMALLY WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO ROCHESTER FORD 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, WHERE IT WAS REPAIRED NINE TIMES UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED AND THE REPAIRS WERE UNKNOWN. THE MANUFACTURER HAD BEEN NOTIFIED REGARDING THE MATTER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 45,084.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298007January 8, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
VEHICLE HAS KNOWN ISSUES THRU FORD. JUST HAD CLUTCH ASSEMBLY REPLACED WAS DRIVING CAR MONDAY IT STARTED SHIFTING ERRATICALLY MY GRANDDAUGHTER WAS IN CAR IT LURCHED SHUDDERS. AT FORD DEALER SAID IT IS SOME SORT OF TRANSMISSION FORK 1900.00 TO FIX VEHICLE HAS RECALLS BUT FORD WON'T HONOR THE TRANSMISSION BY CERTAIN DEALERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297822January 7, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I'M JUST HAVING SEVERAL ISSUES WITH THIS CAR SINCE I PURCHASED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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