Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11403546March 17, 2021
STEERING
WE HAVE BEEN HAVING PROBLEMS WITH THE POWER STEERING FAILING TWICE ON THE HIGHWAY AND 3 TIMES UPON START UP. THIS SCARED THE LIFE OUT OF US ON THE HIGHWAY. FORTUNATELY TRAFFIC WAS LITE AND WE SAFELY MAKE IT ACROSS ALL TRAFFIC LANES TO THE SHOULDER. AFTER RESTARTING THE CAR IT OPERATED NORMALLY? THE INTERNET NOTED SIMILAR EVENTS BUT NO SAFETY RECALLS. THE MOST RECENT INCIDENT HAPPENED IN MY DRIVEWAY. UPON STARTING THE SAFETY SYSTEM INDICATED A (POWER STEERING ASSIST FAILURE). I HAD IT TOWED TO MY MECHANIC AND WAS TOLD THAT THE RACK AND PINION MODULE HAD FAILED AND THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED AT THE TUNE OF $2'500 DOLLARS. I WOULD MAKE THE ASSUMPTION JUST THE FACT THIS HAPPENED DRIVING AT HIGHWAY SPEEDS WOULD AT LEAST INITIATE AN INVESIGATION. THIS IS 2012 VEHICLE AND STARTED WHILE STILL UNDER WARRANTY BUT NO FAULT CODE WAS EVER PRESENTED TO THE REPAIR TECHNICIAN THERE FOR APPARENTLY NOTHING COULD BE REPAIRED OR REPLACED. I BELIEVE FOR SAFETY REASONS, AND CONCERN FOR OTHERS THIS SHOULD BE LOOKED INTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403592March 17, 2021
UNKNOWN OR OTHER
TRANSMISSION ISSUE FOR 2012 FORD FOCUS IS CODE PO7A3 A RECALL ITEM? TRANSMISSION ISSUE MAKES IT UNABLE TO DRIVE SAFELY. LOCAL FORD DEALERSHIP STATES NOT A RECALL ITEM. BUT I NEVER RECEIVED ANY RECALL NOTICE FROM THEM REGARDING ANY TRANSMISSION ISSUES AND I JUST WANT TO VERIFY IT IS NOT A COVERED RECALL REPAIR AS IT WILL BE COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403619March 17, 2021
POWER TRAIN, STEERING
I STARTED MY CAR THIS MORNING TO WARM UP, I LIVE IN MAINE, SO AFTER 10 MINUTES I WANT TO GO TO WORK AND MY POWER STEERING WAS OFF , I COULDN'T TURN THE STEERING WHEEL EASILY LIKE NORMAL AND THE CAR WAS RUNNING. GOOD THING IT DIDN'T HAPPENED LATER TONIGHT ON HOCKEY 🏒 PRACTICE WITH MY SON. IT'S VERY BIG SAFETY ISSUE. PLEASE ADVISE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399977March 9, 2021
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING MY 2012 FORD FOCUS AND THEN IT STARTED TO NOT SHIFT WHEN I WAS ON A BUSY ROAD WITH THE SPEED LIMIT 50 MPH AND GOING UP HILL. WHEN THE CAR STOPPED SHIFTING I ONLY WENT 20 MPH OR LESS. THE CAR ONLY HAS 64,500 MILES AND THE MECHANIC SAYS IT'S A BAD CLUTCH AND COMPUTER. THERE'S NO REASON FOR A CAR WITH THAT MANY MILES TO BREAK DOWN LIKE THAT EVEN IF IT'S 9 YEARS OLD. THERE'S A FLAW IN THE DESIGN OF THE TRANSMISSION AND EVERYONE IS LETTING FORD GET AWAY WITH IT. I DON'T HAVE THE MONEY TO DO THIS, DOESN'T FORD MAKE ENOUGH MONEY. THEY SHOULD'VE AT LEAST GAVE ME THE WARRANTY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399775March 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HORN WAS ONLY WORKING INTERMITTENTLY, NOW IT DOESN'T WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399577March 7, 2021
ELECTRICAL SYSTEM
MAJOR ELECTRONIC COMPONENT ISSUE. DEALING WITH THE FORD STEREO SYSTEM. HAD THE CAR FOR ROUGHLY 3 YEARS NOW, AND ABOUT A YEAR AGO, I COULD BE LISTENING TO MUSIC, OR HAVING THE RADIO TURNED OFF. AND AT RANDOM TIMES, IF I WAS LISTENING TO MUSIC, THE MUSIC WOULD CUT OFF AND THEN ALL I HEAR IS A BUNCH OF POPPING AND CRACKLING COMING FROM THE SPEAKERS. THIS HAPPENS EVEN WHEN I HAVE THE RADIO OFF! IT HAS RECENTLY GOTTEN SO BAD, THAT I WAS SO CLOSE TO GET INTO A ACCIDENT WHEN THE RADIO DECIDED TO TERRORIZE ME WITH THE OBNOXIOUS CRACKLING AND POPPING, I ENDED UP JERKING THE WHEEL BECAUSE IT SCARED THE LIVING DAYLIGHTS OUT OF ME. IT RECENTLY HAS BEEN DOING IT NON STOP, AND NOW IT HAS GOTTEN TO THE POINT THAT IT WILL BE DOING THIS, WHEN THE KEY IS NOT EVEN IN THE IGNITION. I ENDED UP PULLING THE FUSE FOR THE RADIO BECAUSE IT IS A MAJOR SAFETY ISSUE. THERE SHOULD BE NO REASON A RADIO SHOULD CUT OUT, AND START POPPING AND CRACKLING AT THE LOUDEST VOLUME POSSIBLE. IT HAPPENS EVEN WITH THE RADIO OFF. IT IS A SERIOUS SAFETY HAZARD. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS RADIO/ELECTRICAL IUSSE. I HAVE DONE RESEARCH. AND IT IS A VERY VERY COMMON PROBLEM. THIS RADIO, CAR, OR ELECTRICAL THAT IS CAUSING THIS NEEDS TO BE REMEDIED, RECALLED, FIXED. IT IS A LIFE THREATENING ISSUE. WHEN THIS ISSUE FIRST STARTED, I HAD ROUGHLY 78,000 MILES ON THE CAR. I AM NOW AT 100,200 AND IT IS GOTTEN SO BAD. IT NEEDS TO BE RECALLED,FIXED,REMEDIED. THERE HAVE BEEN SO MANY PEOPLE COMPLAINING ABOUT THE FORD RADIO SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399259March 5, 2021
FUEL/PROPULSION SYSTEM
TANQUE ESTA DESFORME POR SEGUNDA VEZ.SE REALIZ LA PRIMERA CAMPAA 18S32 LUEGO DE 6 MESES PRESENTO EL MISMO PROBLEMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399392March 5, 2021
STEERING
MY CAR WAS DRIVING PERFECTLY FINE, THEN OUT OF NOWHERE I GOT AN ERROR SAYING MY STEERING ASSIST WAS MESSED UP. I PULLED INTO A PARKING LOT BECAUSE MY STEERING WHEEL STARTED TO LOCK ON THE HIGHWAY. I TURNED MY CAR OFF, AND WHEN I TURNED IT BACK ON I GOT AN ERROR STATING THAT THERE WAS A "STEERING LOSS" AND TO "STOP SAFELY." MY STEERING WHEEL IS COMPLETELY LOCKED OUT OF NOWHERE AND IS UNABLE TO DRIVE WITH VIRTUALLY NO WARNING OR ERROR MESSAGE PRIOR TO TODAY. I LOOKED UP TO SEE IF OTHERS HAVE HAD THIS ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE FORD FOCUS WITH THIS EXACT ISSUE. FORD HAS IGNORED THIS ISSUE FOR YEARS AND NEEDS TO MAKE A SAFETY RECALL FOR AN ERROR THAT WAS MADE ON THEIR END INSTEAD OF CAUSING PEOPLE TO PAY THOUSANDS OUT OF POCKET FOR AN ERROR THAT WAS MADE BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397738February 24, 2021
STRUCTURE:BODY
FORD RECALL 20530, NHTSA RECALL 16V-643. CAR WAS SERVICED UNDER RECALL BUT HAS EXHIBITED ISSUE WITH DOOR OPENING SINCE RECALL SERVICE. WITHIN THE LAST 6 MONTHS THE CAR WILL GIVE A WARNING THAT THE DOOR IS AJAR WHILE DRIVING. THE ISSUE IS INTERMITTENT BUT HAS HAPPENED ON MULTIPLE OCCASIONS. CONTACTED FORD DIRECTLY AND IT WAS STATED THAT THEY WILL NOT REPAIR CAR UNDER THE RECALL. THE "WARRANTY FOR THE RECALL HAS EXPIRED" ALL REPAIRS EVEN THOUGH THEY ARE DIRECTLY RELATED TO THE RECALL WILL HAVE TO BE REPAIRED "OUT OF WARRANY". THIS IS CLEARLY A SAFETY ISSUE. A CAR DOOR SHOULD NOT OPEN WHEN TRAVELING AT 65MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397456February 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR FAILS TO ACCELERATE WITHOUT SHUDDERING EVEN AFTER THE CLUTCH WAS REPLACED AND COMPUTER REPROGRAMMED. IT FIRST STARTED HAVING TRANSMISSION ISSUES WHEN IT HAD ONLY AROUND 60,000 MILES ON IT AND WAS AROUND FIVE YEARS OLD. EVEN AFTER BEING FIXED, MY CARS TRANSMISSION LIGHT CAME ON AND IT COASTED TO A STOP AT THE SIDE OF A BUSY ROAD. I WAS ABLE TO DRIVE IT AT JARRINGLY LOUD LOW GEAR HOME. BECAUSE I WAS TOLD IT WAS OUT OF WARRANTY THE SECOND TIME, I TOOK IT TO ANOTHER MECHANIC WHO RESET THE COMPUTER AND TOLD ME HE SUSPECTED THE TRANSMISSION ITSELF IS BAD. IT DRIVE OK, BUT WITH ASTONISHINGLY LOW POWER AND DANGEROUS FREEWAY MERGES FOR ANOTHER TWO YEARS. NOW THE SHUDDERING IS BAD AGAIN AND THE TRANSMISSION GROANING IN BETWEEN LOW GEAR CHANGES. ADDITIONALLY THE CPV ON THIS CAR WAS BAD ONCE, AND IT WARPED THE GAS PAN. THE DEALERSHIP RESET THE COMPUTER CODES CONTROLLING THE VALVE BUT NOW THE ENGINE CODE FOR THAT PROBLEM IS ON AGAIN TOO. THIS CAR FEELS UNSAFE, BUT I HAVE LITTLE ALTERNATIVES. I HAVE NOW WAY TO GET TO WORK WITHOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396892February 19, 2021
STEERING
WOW!!!! 874 PLUS COMPLAINTS FILED ON THE STEERING I'M LOST FOR WORDS WHEN OR WHAT IS IT GOING TO TAKE PEOPLE NHTSA .. YA I TOLD FORD AND THE DEALER WHAT I FELT AND I CAN PROMISE YOU I GOT MY POINT ACROSS NOTHING WILL EVER BE DONE BECAUSE FORD HAS SOME SMACK AND PEOPLE BELIVE IT EVEN OR GOVERNMENT . I SPOKE WITH A ENGINEER IN DETROIT AND WAS LIKE TALKING TO A BRICK WALL .I FIXED MY STEERING FAULT AND FOUND SEVERAL FACTORS TO BLAME I WILL TELL YOU LOOK INTO A SOFTWARE CALLED FORSCAN IF YOU HAVE ISSUES AND IF YOU ARE LUCKY AND HAVE NOT GET A BETTER HEAT SHIELD MADE THAT TISSUE THIN TIN THAT IS ON TOP THE RACK AND 5 POINTS OF GROUND TO PAINT REDO GRIND PAINT OFF AND USE THAT RED COATING ALSO A GROUND ON ALUMINUM DAAAAAAAA MOVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396676February 17, 2021
FUEL/PROPULSION SYSTEM
THIS IS A PROBLEM RELATED TO SAFETY RECALL 18S32. FORD FOCUS 2012 STALLED AND SHUT OFF WHILE BACKING OUT OF DRIVEWAY AND WOULDN'T TURN BACK ON. I WENT TO AN INDEPENDENT CAR SHOP AND WAS TOLD THE PURGE VALVE MALFUNCTIONED AND CAUSED THE GAS TANK TO DEFORM. I CALLED MY FORD DEALER AND REQUESTED THEM TO REPLACE THE PARTS BECAUSE IT WAS THE SAME PROBLEM FROM THE 2018 RECALL. THEY CONFIRMED THAT IT WAS THE SAME ISSUE BUT SAID THEY WOULDN'T REPLACE THE PARTS FOR FREE BECAUSE THEY ALREADY CLOSED THE RECALL. HOWEVER, WHEN THEY CLOSED THE RECALL FOR ME IN 2019, THEY DIDN'T TELL ME THAT THEY ONLY REPROGRAMMED AND DIDN'T ACTUALLY REPLACE THE PARTS. IF THEY HAD REPLACED THE PARTS IN 2019, THEY WOULDN'T HAVE MALFUNCTIONED NOW. OBVIOUSLY THE FORD DEALER MUST HAVE MADE A MISTAKE WHEN ATTEMPTING TO REPAIR MY CAR AND DIDN'T ACTUALLY FIX IT. THIS IS A HUGE SAFETY ISSUE FOR FORD CARS BECAUSE THE CAR CAN STALL AND TURN OFF AT ANY TIME. EVEN IF THEY FIXED IT BACK IN 2019 (WHICH OBVIOUSLY THEY DIDN'T), IT'S NOT WORKING NOW, MEANING THEY NEED TO DO ANOTHER RECALL AND ACTUALLY SOLVE THE PROBLEM. I'M NOW STUCK DRIVING MY CAR WITH A HUGE SAFETY ISSUE UNTIL I CAN AFFORD TO PAY FOR THE REPAIRS OR UNTIL THEY REOPEN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395880February 12, 2021
STEERING
WHILE DRIVING HOME LAST NIGHT JUST AFTER EXITING THE HIGHWAY, MY STEERING WHEEL SUDDENLY BECAME STIFF AS IF IT WAS LOCKED. POWER STEERING FAULT LIGHT CAME ON. I HAD TO USE ALL MY MIGHT TO KEEP IT IN A STRAIGHT LINE JUST SO I CAN MAKE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395925February 12, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT TOOK THE VEHICLE TO GIBBES FORD (2840 ST MATTHEWS RD, ORANGEBURG, SC 29118) WHERE THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILED TO START AT THE DEALER AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AND THE TRANSMISSION WAS REPLACED AT HILBISH FORD (2600 S CANNON BLVD, KANNAPOLIS, NC 28083) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 168,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395947February 12, 2021
AIR BAGS, ELECTRICAL SYSTEM
I WAS INVOLVED IN A CAR ACCIDENT AND MY CAR SLIDE ACROSS A HIGHWAY, HIT A MEDIAN, AND CAME TO A STOP HITTING A TREE HEAD ON. IT DEMOLISHED THE DRIVERS SIDE AND NO AIR BAGS DEPLOYED. I UNHOOKED MY SEAT BELT AND MERELY LEANED AGAINST THE DOOR. TO MY SURPRISE, IT OPENED BY ITSELF AND I FELL OUT. CONSEQUENTLY I WAS LAYING IN THE SNOW AND MUD FOR 5 MINUTES BEFORE A GOOD SAMARITAN PULLED ME OUT OF THE MUD. I SUBMITTED MY CAR TO A FORD DEALER/BODYSHOP TO CORRECT ANY RECALLS LAST YEAR, AND I HAVE PROOF THAT THIS WASN'T DONE PROPERLY. NOW I HAVE I HURT DISK IN MY BACK AS WELL AS LITTLE MOBILITY IN MY LEFT LEG.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11391135February 1, 2021
ENGINE, POWER TRAIN
SE DESCONECTA LA VELOCIDAD MIENTRAS EST EN MARCHA EL VEHCULO (SE QUEDA EN NEUTRO)N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389964January 26, 2021
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT LOW SPEEDS IN A PARKING LOT, THE ELECTRIC POWER STEERING FAILED AS THE POWER STEERING FAULTY WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER STEERING ASSIST AND CRASHED INTO ANOTHER VEHICLE'S REAR THAT WAS PARKED. NO INJURIES WERE SUSTAINED. NO AIR BAGS DEPLOYED. NO POLICE REPORT WAS FILED. NO MEDICAL ATTENTION WAS CONTACTED. NO DAMAGES WERE MADE TO THE CONTACTS VEHICLE. NHTSA ACTION NUMBER: PE13031(ELECTRICAL SYSTEM) WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER NO RECALL WAS MADE TO DETERMINE VIN INFORMATION. THE VEHICLE WAS SEEN AT AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE RACK IN PINON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021(619) 579-8888) WAS CONTACTED AND INFORMED THE CONTACT TO SPEAK WITH FORD MANUFACTURER TO DISCUSS OPTIONS FOR REPAIR. THE FAILURE MILEAGE WAS 96,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11388177January 14, 2021
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TURNED AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. PARKWAY FORD (2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,292.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388240January 14, 2021
POWER TRAIN
THE CAR HAS TRANSMISSION PROBLEMS SOMETHING EVERY COMMON IN THIS MAKE. THIS HAS CAUSED ME TO ALMOST GET IN SOME ACCIDENTS BECAUSE OF THE SKID CREATED BY THESE TRANSMISSION PROBLEMS. THE CAR IS VERY JUMPY AND WILL SKID WHEN THE TRANSMISSION ACTS UP. THIS HAPPENS WHILE DRIVING, ON THE MOVE OR WHEN I START TO MOVE AFTER BEING STATIONARY FOR A FEW MOMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387705January 12, 2021
STRUCTURE:BODY, VEHICLE SPEED CONTROL, SUSPENSION
AIR COMPRESSION INSIDE HAS ALWAYS HAD AIR COME INSIDE THE CAR NEVER BEING SEALED. CAR ENGINE OVERHEATS WHEN THEY USE THEIR OWN PRODUCTS. TIRE FAULT, THEY CLAIM THEY COULDN'T SEE IT, BUT IF THEY REALLY DO DIAGNOSTIC TEST AS THEY CHARGE, THEN THEY SHOULD SEE ALL THE CODES THAT COME UP ON FAULTS. FORD KNOWS THEY HAVE HAD ISSUES WITH THE CARS BUT WHEN YOU TAKE CAR IN THEY CLAIM THEY CAN'T SEE IT, CLAIMS TO DO A DIAGNOSTIC TEST, WHICH THEY DON'T. ASK ABOUT THE RESULTS THEY CLAIM THERE IS NO DIAGNOSTIC TEST FOR IT, BUT YET THEY SCAM WITH WARRANTY AND YOURSELF. DOORS LEAK THEY SAY IT'S NORMAL BUT IT BRINGS MOLD INSIDE THE CAR. I START IT UP TO KEEP THE BATTERY GOING AND TO FIND SOMEONE HONEST WHO WON'T CHEAT YOU, CUZ THE DEALERSHIPS ARE SCAMMING FOLKS. SAME THING NUMEROUS TIMES SO I USED THE LAST DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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