Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10189910May 6, 2007
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS. THE IGNITION SWITCH WILL NOT TURN, AS A RESULT, THE STEERING WHEEL WILL NOT TURN. I AM UNABLE TO START THE CAR. THIS IS THE SECOND TIME THIS HAS HAPPEN TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189752May 4, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION SWITCH FAILURE. WHEN KEY IS INSERTED IN IGNITION SWITCH IT FAILS TO TURN AND CAR WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189824May 4, 2007
ELECTRICAL SYSTEM:IGNITION
ONE DAY THE IGNITION CYLINDER ON MY 2000 FORD FOCUS ZX3 FAILED, AND I WAS UNABLE TO START MY VEHICLE BECAUSE THE KEY DID NOT TURN ONCE INSIDE THE IGNITION. I WAS STRANDED WITHOUT TRANSPORTATION. I HAD TO GET THE VEHICLE TOWED TO A SERVICE DEALER TO GET THE IGNITION REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189693May 3, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I GOT INTO MY CAR TO GO ON A BUSINESS CALL AND THE KEY, WHEN INSERTED, WOULD NOT TURN THE CYLINDER. AFTER TRYING FOR SOME TIME TO GET THE KEY TURNED, I BEGAN A SEARCH ON THE INTERNET TO SEE IF THERE HAD BEEN YET ANOTHER RECALL ON THE FOCUS (I HAVE LEARNED THAT THIS CAR HAS HAD NUMEROUS PROBLEMS). I FOUND THAT IT WAS NOT RECALLED, ALTHOUGH IT CERTAINLY WAS A KNOWN ISSUE. I FOUND MANY ACCOUNTS OF THIS PROBLEM AND MANY SUGGESTED REMEDIES. I CHOSE TO USE THE "HAMMER METHOD." THIS WORKED. IT TAKES FOUR HARD RAPS WITH A RUBBER MALLET ON THE END OF THE KEY (INTO THE CYLINDER) TO GET IT TO THEN TURN. IF I TAKE THE KEY OUT, EVEN ONCE, THE PROCESS MUST BE REPEATED. I PARK THE CAR WITH THE KEY IN THE IGNITION, USING MY NON-CODED SPARE OR THE REMOTE UNLOCK TO GET INTO THE CAR. THIS IS A SAFETY ISSUE - IF THERE WERE AN EMERGENCY OF SOME TYPE OR SOME TYPE OF PERSONAL THREAT AND I WERE UNABLE TO LEAVE QUICKLY DUE TO THIS IGNITION PROBLEM, WHERE WOULD I BE? ALSO, MY CAR (AS UNDESIRABLE AS I'M SURE IT IS DUE TO ITS MANY PROBLEMS) SITS AT RISK OF BEING STOLEN - THE KEY IS EASILY VISIBLE IN THE IGNITION IF I LEAVE IT THERE TO AVOID HAVING TO USE A HAMMER TO START THE CAT. I'M LISTING THE FAILURES AS 100 - I'VE HAD TO USE THE HAMMER AT LEAST THAT MANY TIMES OVER THE LAST YEAR, BUT I CAN RE-CREATE THE ISSUE ANY TIME BY SIMPLY PULLING THE KEY OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189292April 30, 2007
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 25 MPH THE VEHICLE BEGAN MAKING A CLUNKING NOISE, VIBRATING, AND THE RIGHT WHEEL BEGAN TO MAKE A GRINDING NOISE. THE DEALER STATED THAT THE WHEEL BEARING SEPARATED FROM THE HUB. THE VEHICLE WAS REPAIRED. ON NOVEMBER 2001 REPAIRS RELATED TO RECALL#00V303000 WAS PERFORMED ON THE LEFT WHEEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 94000, AND THE CURRENT MILEAGE WAS 96,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188839April 25, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WAS DRIVING SLOWLY (LUCKILY), WHEN THE SPRING OF THE SUSPENSION BROKE ON OUR FORD FOCUS SE 2000 STATION WAGON. THIS LEAD TO SHREDDING OF THE FRONT TIRE. FORD REPLACED THE 2 FRONT SPRINGS FOR FREE INDICATING THAT THEY KNEW ABOUT THIS DEFECT AND CHOSE NOT TO FIX IT IN ADVANCE DESPITE THE RISK. NEVERTHELESS, THE SAME INCIDENT WOULD HAVE HAPPENED AT 75 MPH IT IS VERY LIKELY THAT THIS WOULD HAVE LEAD TO AN ACCIDENT WITH POSSIBLE INJURIES/DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188583April 23, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 2000 FORD FOCUS. ON APRIL 21, 2007 THE CONTACT HAD THE VEHICLE CHECKED ALONG WITH AN OIL CHANGE. AFTER DRIVING 50 MILES AT SPEEDS BETWEEN 65-70 MPH THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE, STALL, SURGE, AND LOSE POWER BEFORE FAILING COMPLETELY. THE VEHICLE RESTARTED, AND WAS TAKEN TO A FORD DEALER FOR A DIAGNOSTIC TEST. THE MECHANIC DIAGNOSED THE FAILURE AS THE FUEL SYSTEM. THE VEHICLE HAD SAFETY RECALL # 06E056000 CONCERNING FUEL SYSTEM, GASOLINE, BUT THE VEHICLE WAS EXCLUDED DUE TO THE VIN. THE VEHICLEWAS CURRENTLY AT THE FORD DEALER. THE CURRENT AND FAILURE MILEAGES WERE 154,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187859April 14, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
WHILE ON A TRIP FROM SEBASTIAN, FLORIDA TO JACKSON, OHIO TO RETURN MY CAR TO ME AT WHAT I HOPE TO BE MY NEW HOME, MY FATHER ENCOUNTERED A RECURRENCE OF STALLING WHILE RUNNING BY MY VEHICLE. THE CAR HAS A SIMILAR PROBLEM JUST TWO WEEKS BEFORE, WAS CHECKED OUT ON COMPUTER BY A REPAIR SHOP IN ORLANDO FLORIDA AND THEN LAST WEEK AT A REPAIR FACILITY LOCAL(IN SEBASTIAN). THE CHECK ENGINE LIGHT HAD COME ON IN ORLANDO WHERE THE FACILITY SAID THEY COULD NOT FIND A PROBLEM ON THE COMPUTER BUT THOUGHT IT SOUNDED LIKE THE CATALYTIC CONVERTER. THE CAR WAS TOWED TO SEBASTIAN TO THE SECOND FACILITY. AT THE SECOND FACILITY THE COMPUTER AGAIN SHOWED NO PROBLEM. THE CHECK ENGINE LIGHT WAS RESET AND THE CAR WAS RETURNED WITH INDIRECTIONS TO DRIVE IT TO TRY TO GET THE LIGHT TO TURN ON AGAIN. IT NEVER TURNED ON AGAIN SO THE CAR WAS RETURNED THREE DAYS LATER (MONDAY, 4/9/07) AND AGAIN HOOKED UP TO COMPUTER. NO PROBLEMS WERE SEEN AND THE PROBLEM COULD NOT BE DUPLICATED ON THE ROAD. THE MECHANIC THOUGHT PERHAPS SOME CARBON HAS BEEN DISLODGED AND RUN THROUGH THE SYSTEM SO A CLEANING WAS DONE. CAR WAS THEN DRIVEN ALMOST 400 MILES TO RIDGELAND, SC ON THE WAY AN ACCIDENT OCCURRED ON THE HIGHWAY AHEAD AND THE CAR HAD TO SIT IN TRAFFIC FOR QUITE A WHILE. WHEN THE CAR WAS FREE TO ADVANCE, IT WAS TAKEN OFF THE ROAD FOR A LUNCH STOP. WHEN TAKEN BACK ON THE ROAD, THE CAR STALLED IN MOTION AND AFTER RESTARTING CONTINUED TO STALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10187668April 12, 2007
FUEL SYSTEM, OTHER:DELIVERY
(1) HESITATION, LACK OF POWER, AND FINALLY UNABLE TO OBTAIN DRIVING SPEEDS. (2) FAILURE TO OBTAIN AND MAINTAIN DRIVING SPEEDS. (3) CALLED FORD AND ASKED ABOUT REPLACEMENT OF FUEL DELIVERY MODULE PURSUANT TO FORD RECALL CAMPAIGN #03N01, NHTSA RECALL CAMPAIGN ID # 03V482000. WAS TOLD THAT THIS SPECIFIC CAR WAS NOT AFFECTED ,AND WOULD NOT BE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187599April 11, 2007
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 40 MPH THE REAR DRIVER'S SIDE TIRE BEGAN TO WOBBLE AND PRODUCED NOISES. THE CONTACT SMELLED SOMETHING BURNING AND PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE MECHANIC SHOP. THE MECHANIC DETERMINED THAT THE WHEEL BEARING DETACHED FROM THE WHEEL. THE DEALER WAS CONTACTED. THE CONTACT SEARCHED ONLINE AND ENTERED THE VIN. THE SYSTEM STATED THAT THE VIN WAS INCLUDED IN RECALL # 00V303000. THE CURRENT AND FAILURE MILEAGE WERE 100,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187532April 10, 2007
FUEL SYSTEM, GASOLINE, VISIBILITY:WINDSHIELD
THERE HAVE BEEN SEVERAL PROBLEMS REGARDING 2000 FORD FOCUS CONCERNING GAS MILEAGE DETERIORATION. ALL CARS LOST SOME FORM OF MPG ESTIMATES OVER YEARS OF USE, BUT THE FOCUS HAD TERRIBLE DETERIORATION. . I HAVE SPOKEN TO MANY OWNERS OF 2000 FORD FOCUS' THAT HAVE EXPERIENCED THE SAME PROBLEM. ESTIMATED MPG HAD BEEN FROM 15 TO 22, WITH MINE FLUCTUATED FROM 10 TO 20. NO MECHANICAL PROBLEMS COULD BE FOUND THROUGH NORMAL MEANS. THERE WAS NO EXPLANATION REGARDING THE LOSS OF GOOD GAS MILEAGE, WITH THE EXCEPTION OF A PROBLEM WITH THE PROGRAMMING OF THE BRAIN BOX. ALSO, THIS CAR SUDDENLY DEVELOPED CRACKS IN THE WINDSHIELD - THEY WEREN'T CRACKS THAT WERE FORMED FROM THE OUTSIDE SURFACE OR THE INSIDE SURFACE. THEY ACTUALLY FORMED IN THE GLASS, BETWEEN THE LAYERS. THEY CANNOT BE FELT ON THE OUTSIDE OR THE INSIDE OF THE GLASS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187005April 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:TAIL LIGHTS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE INSTRUMENT PANEL INDICATORS AND TAIL LIGHTS FAILED TO ILLUMINATED. THE CONTACT REPLACED THE FUSE AND BULBS BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN RECALL # 06E026000. THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE CURRENT AND FAILURE MILEAGE WERE 103,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186721April 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
I DROVE A 2000 FOCUS ZX3 FOR 3 YEARS WITHOUT A SINGLE PROBLEM. ON MARCH 2007 (90000 MILES) THE CAR STALLED AND DIED COMPLETELY IN THE MIDDLE OF A CALIFORNIA FREEWAY. AFTER 5 MIN I WAS ABLE TO RESTART THE CAR AND DRIVE TO MY MECHANIC (NOT A FORD DEALER). COMPUTER ANALYSIS SHOWED A FAULTY MASS AIR FLOW SENSOR. HE REPLACED IT ($450). TWO DAYS LATER, THE CAR STALLED AGAIN IN A RESIDENTIAL AREA (20 MPH AND FULL TANK OF GAS). THE CAR RESTARTED AND I DROVE BACK TO SAME MECHANIC. HE DIDN'T FIND ANYTHING WRONG AND SUGGESTED I SHOULD DRIVE TO A FORD DEALER. THEY REPLACED THE FUEL DELIVERY MODULE AT NO COST BECAUSE OF FORD RECALL #03N01. AFTER THAT THE CAR STALLED (AND DIED) AGAIN WHILE PULLING OUT OF A PARKING LOT (5 MPH AND FULL TANK). FORD TECHNICIANS DROVE THE CAR FOR 150 MILES WHILE HOOKED UP TO A "FLIGHT RECORDER" AND FOUND NOTHING. I DROVE IT FOR 20MI WITH A "FLIGHT RECORDER" AND IT STALLED RIGHT AWAY. I TRIED RESTARTING IT AND IT STALLED AGAIN (4 TIMES IN A ROW). I WAS ABLE TO RECORD THE DATA USING FLIGHT RECORDER. FOR THE FIRST TIME THE CHECK ENGINE LIGHT WAS ON (CODE P1237). THE FORD DEALER INSPECTION ALL THE ELECTRICAL WIRES LOOKING FOR A FAULTY CONNECTION GROUND. AFTER RE-WIRING THEY TEST-DROVE THE CAR AGAIN. THEY THINK THE CAR IS OK NOW. THIS HAS BEEN MY THIRD WEEK WITHOUT A CAR. I WAS RENTING A CAR IN ORDER TO GO TO WORK (PAYING TO GO TO WORK). I CAN'T AFFORD TO SPEND MORE MONEY ON MORE SURPRISES. I HAVE BEEN STRESSED EMOTIONALLY AND FINANCIALLY. EVEN IF THE CAR IS OK NOW, I DON'T FEEL SAFE DRIVING IT (OR ANY OTHER FORD). AT THIS POINT I DECIDED TO SELL THE FOCUS TO THE SAME FORD DEALER. I'M COMPLAINING ABOUT THE FORD FOCUS AND FORD IN GENERAL (AS A CORPORATION AND A BRAND) FOR ALLOWING SUCH A FLAW TO BE SOLD TO THE GENERAL PUBLIC. I HAVE BEEN VERY WELL TREATED BY THE SERVICE DEPARTMENT AT THE FORD DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186531March 30, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY HAS FAILED TWICE- MECHANICALLY- THE 1ST TIME WAS AT 54000 MI AND COST $300 TO REPLACE - JUST HAPPENED AGAIN AT180000. THERE WERE 34 SIMILAR REPORTS IN 2001 WHEN 1ST OCCASION HAPPENED BUT FORD SAID IT WASN'T A PROBLEM. NOW I CAN'T FIND ANYTHING ON YOUR SITE ABOUT IT. CAR HAS JUST BEEN TOWED TO DEALER SO NOT SURE WHAT IT WILL COST. BUT I HAVE DRIVEN CARS FOR 50 YEARS AND NEVER HAD AN IGNITION KEY PROBLEM BEFORE, NEVER MIND 2 ON SAME VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185673March 20, 2007
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT PRETENSIONER MALFUNCTIONED. SEAT BELT DID NOT FUNCTION - PULLED ALL THE WAY OUT FROM THE DOOR PILLAR AND DID NOT RETRACT. CARWAS DANGEROUS TO DRIVE. VEHICLE SHOULD BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185405March 17, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY POWER DOOR LOCKS STARTED ACTING UP AND THEN STOPED WORKING WITHIN MIN. OF EACH OTHER.THEN THE PASSENAGER REAR DOOR WOULD NOT UNLOCK MANUALY SO I TOOK IT TO DEALERSHIP.THE FORD DEALERSHIP INFORMED ME THAT THEY WOULD HAVE TO BREAK DOOR AND REDRILL DOOR HINGERS TO CORRECT DOOR BECAUSE IT CAN NOT BE UNLOCKED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184714March 10, 2007
ENGINE AND ENGINE COOLING:ENGINE
CAR ENGINE STALLED WITHOUT NOTICE WHILE CRUISING ON A HIGHWAY. HAD TO PULL OVER IMMEDIATELY WITH REMAINING SPEED INERTIA. AFTER 10 MINUTES CAR STARTED OK, AND THEN STALLED AGAIN IN A RESIDENTIAL AREA. AFTER RESTARTING, THE CAR STALLED A THIRD TIME. NO "CHECK ENGINE" SIGNAL TRIGGERED. MECHANIC UNABLE TO FIND ANYTHING WRONG AND UNABLE TO REPRODUCE FAILURE WHILE TEST-DRIVING THE CAR FOR 30 MILES. TWO DAYS LATER, CAR STALLED AGAIN WHILE YIELDING INTO A MAJOR HIGHWAY. HAD TO PULL OVER IMMEDIATELY, WAIT, RESTART CAR AND GET OFF AT THE NEAREST EXIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184290March 6, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
UP TO THIS TIME, THE VEHICLE WAS RUNNING FINE WITH NO SINGS OF ANY PROBLEMS. I HAD JUST MERGED ON THE HIGHWAY. SUDDENLY, I HEARD A LOUD BANG. I THOUGHT A ROCK HAD KICKED UP AND STRUCK THE BOTTOM OF THE CAR. AFTER EXITING THE HIGHWAY AND MAKING A TURN, I HEARD A "CLUNKING" NOISE. AFTER GETTING THE CAR TO THE SHOP TO CHECK THE PROBLEM, IT WAS FOUND THAT THE FRONT DRIVER SIDE COIL SPRING HAD SNAPPED. TO REPAIR PROPERLY, BOTH FRONT COIL SPRINGS AND STRUTS WILL BE REPLACED AND THE FRONT END ALIGNED. ONLY NEW REPLACEMENT PARTS USED FOR REPAIR. I NEVER HEARD OF, OR EXPERIENCED THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184261March 5, 2007
ELECTRICAL SYSTEM:IGNITION
TL*- THE CONTACT OWNS A 2000 FORD FOCUS WITH A CURRENT AND FAILURE ODOMETER OF 130000 MILES. THE CONTACT STATED THAT WHEN SHE PUT THE KEY IN THE IGNITION IT WULD NOT TURN. THE CONTACT TRIED SEVERAL TIMES AND DIFFERENT WAYS TO MOVE THE KEY IN THE IGNITION, SHE WOULD MAKE SURE THAT THE VEHICLE WAS IN GEAR, BUT THE IGNITION WOULD NOT TURN . THE INSTRUMENT PANEL WOULD LIGHT UP, AND THE VEHICLE WOULD CHIME, BUT THE IGNITION REMAINED FROZEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184124March 3, 2007
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
THE IGNITION CYLINDER IN MY 2000 FOCUS ZX3 BROKE (FROZE UP) FOR THE SIXTH TIME. I HAVE REPLACED THE IGNITION CYLINDER SIX TIMES NOW IN THE SAME VEHICLE IN SEVEN YEARS. IT HAS COST ME A LITTLE OVER $400 EACH TIME, EXCEPT FOR THE FIRST TIME WHEN IT WAS COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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