Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10194942June 29, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE FAILURE IS SIMILAR TO THE ONE NOTED IN RECALL # 00V302000 (VEHICLE SPEED CONTROL:CABLES). THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194254June 26, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS UNABLE TO LATCH THE REAR DOORS, THEREFORE THEY WOULD AUTOMATICALLY OPEN WITHOUT WARNING. RECALL # 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) WAS FOUND. THE DEALER INSPECTED, OILED, AND CLEANED THE LATCHES IN 2005, HOWEVER, THAT DID NOT PREVENT FUTURE FAILURES FROM OCCURRING. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH THE DEALER FOR A RESOLUTION. THE CURRENT MILEAGE IS 136,000 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED HE BELIEVES THE FAILURE IN THE CABLES OPERATING THE LATCH, IN ORDER TO FIX THE DEFECT EVERYTHING HAS TO BE FIXED THE DOOR LATCH, HANDLE, CABLES AND DOOR ASSEMBLY. THE CONSUMER STATED THIS WILL COST $500 PER DOOR WHICH SHOULD BE FIXED AT THE MANUFACTURER'S EXPENSE. UPDATED 07/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193454June 15, 2007
ELECTRICAL SYSTEM:IGNITION
I JUST PURCHASED THIS VEHICLE FROM A PRIVATE PARTY AND I HAD THE VEHICLE , A 2000 FORD FOCUS 4 DOOR SEDAN, FOR ABOUT 4 MONTHS AND THE KEY DID NOT WORKING CORRECTLY IN THE CYLINDER. WOULD HAVE TO JIGGLE THE STEERING WHEEL AND THE KEY FOR ABOUT 30 MINUTES BEFORE IT WOULD TURN OVER TO START. JUST LAST WEEK ON 06/05/2007 THE CAR NO LONGER STARTED, I COULD NOT GET THE KEY TO TURN TO START. I CALLED THE LOCAL FORD DEALER, AND THEY TOLD ME IT WAS THE IGNITION CYLINDER THAT NEEDED TO BE REPLACED. I HAVE AN APPOINTMENT, AND I TALKED TO THE MANAGER AT THE SERVICE DEPARTMENT, AND HE SAID THIS WAS A COUNTINOUS PROBLEM WITH THIS KIND OF VEHICLE. THIS WA S EASILY COSTING ME $300 THAT I DONT HAVE... THIS PROBLEM NEEDED TO BE RECALLED. BY THE WAY I HAD TO HAVE THE VEHICLE TOWED TO GET IT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192372June 4, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. SHE IS UNSURE IF THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY FOUR YEARS LATER, SHE EXPERIENCED THE SAME FAILURE. THE MECHANIC STATED THAT THERE WAS A CRACK IN THE WHEEL BEARING AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THERE IS RECALL # 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL, ALTHOUGH THE CONTACT FEELS IT SHOULD BE INCLUDED. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 10,141.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192387June 4, 2007
WHEELS
REAR WHEEL BEARINGS FAILED ON MY 2000 FORD FOCUS. THE RIGHT REAR WHEEL LITERALLY ALMOST CAME OFF WHILE I WAS DRIVING ON THE INTERSTATE. THERE WAS NO ADVANCED WARNING THAT THIS WAS GOING TO HAPPEN. I SIMPLY HEARD A WHINING NOISE (AND A COUPLE OF CLICKING SOUNDS) MOMENTS BEFORE I LOST CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192339June 3, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION KEY FAILED TO TURN WHEN INSERTED INTO THE STEERING COLUMN. MY SON WAS STRANDED, ALONE WITH NO WAY TO GET HOME EXCEPT FROM MY DRIVING TO GET HIM. FORTUNATELY, HE WAS ONLY FIVE MILES AWAY FROM HOME, BUT HE COULD HAVE BEEN STRANDED MUCH FURTHER AWAY AND IN A DANGEROUS LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192008May 30, 2007
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. ON MAY 27, 2007, THE STEERING WHEEL DETACHED FROM THE COLUMN WHILE DRIVING 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC. THE PURCHASE DATE AND ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192051May 30, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS, THE KEY FAILED TO TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION CYLINDER, THE TUMBLER, AND THE PASS KEY POINT. THE REPAIR WAS PERFORMED ON MAY 29, 2007. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 58,395 AND FAILURE MILEAGE WAS 55,000. UPDATED 07/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191868May 28, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WE WERE DRIVING OUR CAR (A 2000 FORD FOCUS) AND HAD JUST PULLED INTO OUR DRIVEWAY, AS WE SHUT OFF THE ENGINE WE HEARD A POPPING SOUND, BUT NEITHER MY WIFE NOR I COULD DECIDE IF IT WAS THE CAR. ABOUT 30 MINUTES LATER MY WIFE WAS GOING SOMEPLACE WITH THE CAR AND WHEN SHE HAD BACKED UP WE HEARD A SCRAPING SOUND COMING FROM THE FRONT END. UPON INVESTIGATION WE FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD BROKEN AND A SHARP POINTED END OF WHAT WAS LEFT WAS POKED OUT INTO THE TIRE, THE TIRE DID NOT BLOW, BUT COULD HAVE IF WE WERE TRAVELING AT ANY SIGNIFICANT SPEED. THE COIL SPRING SHOULD HAVE BEEN RESTRAINED BY A CLAMP AND A CUP SHAPED PLATE, BUT THE PLATE WAS NOT CUP SHAPED AT ALL. THIS SEEMS LIKE A DEFECT AND AN UNSAFE THING THAT COULD RESULT IN INJURY OR DEATH TO THE OCCUPANTS OF THE CAR. FORD HAS A KNOWN BAD TRACK RECORD WITH SPRINGS, AND THERE IS A TECHNICAL SERVICE BULLETIN THAT SHOULD BE UPGRADED TO A RECALL. FURTHER, OTHER MODELS OF FORD SHOULD BE INSPECTED TO SEE IF THEY ALSO HAVE THIS ENGINEERING DESIGN FLAW WITH THE SPRING BASE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191810May 27, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
OWN A 2000 FORD FOCUS, WAS BACKING OUT OF A PARKING SPACE, WHEN I HEARD A LOUD NOISE FROM THE FRONT DRIVERS SIDE. STOPPED THE VEHICLE, GOT OUT TO SEE IF I HIT ANYTHING, NOTHING WAS THERE, JUST SMOOTH ASPHALT. WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE AFTER THAT. ON MY HOUR COMMUTE HOME I NOTICE THE VEHICLE DROVE DIFFERENTLY, SOMETHING DIDN'T FEEL RIGHT. ALSO NOTICED A RUBBING NOISE WHEN TURNING THE STEERING WHEEL. DROVE AS SLOWLY AS POSSIBLE. CALLED MY MECHANIC NEXT MORNING, TOOK IT IN TO BE LOOKED AT, TWO MECHANICS TOOK A QUICK LOOK AND DROVE IT. BOTH CAME TO THE CONCLUSION THE FRONT DRIVERS SIDE SPRING COIL HAD BROKE! MECHANIC INFORMED ME THE VEHICLE WAS VERY UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191734May 25, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED ON NOVEMBER 22, 2006 AND WAS TAKEN TO A FORD DEALER. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE WAS NOT INFORMED OF A TEN YEAR WARRANTY ON THE FUEL PUMP BEFORE HE PAID FOR THE REPLACEMENT. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191645May 24, 2007
LATCHES/LOCKS/LINKAGES
2000 FORD FOCUS LX, AT FIRST THE KEY WOULD NOT GO INTO IGNITION AND ONCE IN NOW IS STUCK IN IGNITION. THE IGNITION CYLINDER HAD TO BE REPLACED AND ORIGINAL KEY WAS DAMAGED WHEN THE DEALER WAS IDENTIFYING THE PROBLEM (ALTHOUGH I'VE FOUND OUT IT IS A WELL KNOWN PROBLEM TO FORD) SO EVERYTHING HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191586May 23, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT IT IS DIFFICULT TO INSERT THE KEY INTO THE IGNITION. ONCE INSERTED, IT IS DIFFICULT TO TURN THE IGNITION. THE MECHANIC STATED THAT THE IGNITION SWITCH LOCKED DUE TO A MANUFACTURER'S DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 86,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191609May 23, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WORE OUT ON 2001 FOCUS, HAPPENED AT ABOUT 75,000 MILES. HAPPENED WHILE FORD MECHANICS WERE ON STRIKE. HAD TO HAVE LOCK SMITH REPAIR. KEPT KEY IN IGNITION AT ALL TIMES WHEN STARTED GETTING HARD TO USE AGAIN. JUST THIS WEEK THE 2000 FOCUS WAGON IGNITION WOULD NOT ALLOW KEY TO GO IN ALL THE WAY. WENT ON LINE TO DETERMINE HOW TO FIX MYSELF, SAW HUNDREDS OF COMPLAINTS ABOUT SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194431May 22, 2007
TIRES
2000 FORD FOCUS. VEHICLE WAS WESTBOUND ON THE OHIO TURNPIKE IN THE LEFT LANE, DRIVER ATTEMPTED TO CHANGE INTO THE CENTER LANE WHEN THE VEHICLE WENT OUT OFF CONTROL AND SPUN OFF THE LEFT SIDE OF THE ROAD STRIKING THE MEDIAN WALL. *MC (OHIO TRAFFIC CRASH REPORT) *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10191155May 18, 2007
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER THE 2000 FORD FOCUS LOCKED AND I WAS UNABLE TO TURN THE KEY. IT FIRST HAPPENED WHILE I WAS AT AN ATM AT 11PM AT NIGHT AND WAS NOT ABLE TO TURN THE IGNTION FOR ALMOST 30 MINUTES, WHICH PLACED ME IN A VERY DANGEROUS SITUATION. TWO WEEKD LATER IT HAPPENED AGAIN, BUT THIS YIME WAS UNABLE TO TURN IT AT ALL, AND HAD TO BE TOWED TO A FORD DEALERSHIP TO HAVE IT FIXED. THE REPAIR COST ME, WITH TOWING WAS $550. I KNEW THIS HAS BEEN A PROBLEM FOR OTHER FOCUS OWNERS AND FELT FORD SHOULD BE RECALLING THIS PORBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190444May 10, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY WILL NOT TURN, CANNOT START CAR AND STRANDED. SECOND OCCURRENCE AFTER PREVIOUSLY REPAIRING SAME PROBLEM WITH A NEW LOCK CYLINDER FROM FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190301May 9, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED ON HIS VEHICLE. THERE IS A SAFETY RECALL # 00V411000 (ELECTRICAL SYSTEM:WIRING). THE RECALL REPAIRS WERE PERFORMED TWO YEARS AGO. THE MANUFACTURER STATED THAT THE RECALL DOES NOT APPLY TO HIS VIN. THE CONTACT IS CURRENTLY EXPERIENCING LOUD NOISES AND VIBRATIONS IN THE ENGINE. THE FAILURE OCCURRED AT SPEEDS OF 60 MPH AND GREATER. THERE IS ALSO A RELATED SERVICE BULLETIN FOR THE FAILURE. THE VIN IS UNAVAILABLE. THE CURRENT MILEAGE IS 107,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189953May 7, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKS SO KEY WILL NOT START THE CAR . I WAS LEFT STRANDED IN A PARKING LOT. THIS IS THE SECOND TIME THIS HAS HAPPENED , FOLLOWING THE FIRST TIME THE IGNITION CYLINDER WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190013May 7, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE POWER DOOR LOCKS STOPPED WORKING. THE CONTACT NOTICED THAT THE FUSE FOR THE POWER DOOR LOCK HAD FAILED. HE REPLACED THE FUSE, BUT THE PASSENGER FRONT DOOR FAILED TO UNLOCK. HE DID NOT EXPERIENCE ANY FAILURES WITH THE OTHER DOORS. A DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE IS 78,500 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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