Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11497273December 13, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. The contact stated that upon turning the key in the ignition switch, she then needed to hold the key into position for a longer period in order to start the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. The contact also stated that upon attempting to reverse, the vehicle failed to respond. The message "Transmission Overheating" was displayed. The contact then parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and the failure was associated with Ford Technical Service Bulletin Number: 20B23 (Replacement of Clutch Actuator Motors). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497019December 12, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the clutch shuddered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clutch and transmission seals needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 15,000. The contact stated that the transmission is known to be faulty and Ford has extended warranties on them but for other model years of the same model. The shuddering problem happens in first gear and is particularly dangerous when trying to operate the vehicle among traffic. The TCM module was replaced to try to remedy to the issue but it has not worked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496646December 8, 2022
POWER TRAIN
Vehicle shudders and shakes due to transmission slipping at many speeds. Slow is the worst and even at a speed of 70 MPH the vehicle will shake and shudder from transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496565December 8, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I got my 2016 Ford Focus in the summer of 2019 and from the start i had issues. The first issue was my car overheating the coolant tank kept getting a hole burned in it and the coolant would leak leaving my car to overheat I've had the tank replaced twice. The second issue was my car just kept turning off still don't know what that was about. Third issue was the vehicle not telling me the correct amount of gas i had it would say i would have a good amount of gas, but it really had little to no gas. The last issue was the Transmisson the car was stalling and gave me kick back that's the only way i can describe it I took it to my mechanic because there was no recall when i looked up my VIN, I paid almost $4000 for the transmission to be fixed to just bring it back to the mechanic because the transmission started giving me problems again. My mechanic told me that Hes having problems figuring out the programming. Today 12/08/2022 I read an article talking about how thousands of Ford Focus owners are having the same issue. I was never contacted by Ford. I called my local ford dealership, and they told me the part that my vehicle needs are on back order and they can't even look at my car until February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496039December 5, 2022
POWER TRAIN
I purchased a 2016 Ford Focus in September of this year from a used car dealer. I drove the car back and forth to work approximately 10 miles each way, per day. I took a day off before Thanksgiving and drove my vehicle longer than usual. Holiday traffic was bad and there was a lot of stop and go traffic, my car sputtered and shook and stalled on a busy street. Luckily, I was close to my house and was able to pull over. Again, a few days ago I drove for about an hour and the car again sputtered when moving from a complete stop. I went online and googled "Ford Focus transmission issues" and saw that there has been a lawsuit and settlement. I called Ford and was told that it was not under recall and that I would have to take the car I just purchased, to be fixed and I would have to pay for it. Please recall these transmissions before someone gets killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496049December 5, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that upon refueling the vehicle, the vehicle intermittently failed to start. The contact stated that after starting the vehicle and driving, the vehicle stalled while depressing the accelerator pedal. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a defective purge valve. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496091December 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Focus. The contact stated while driving 45 MPH, the vehicle would not properly accelerate, with the check engine warning light illuminated. After several attempts to restart the vehicle, the contact was able to start the vehicle and drove home. The vehicle was towed to a dealer and the contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 143,245.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495073November 27, 2022
FUEL/PROPULSION SYSTEM
car keeps stalling plus having fuel pump problems. Car shuts off and has trouble starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494879November 25, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate, the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that a clutch replacement was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer who replaced the clutch but the failure recurred. The vehicle was taken to the local dealer who informed her a clutch replacement was needed and the repairs were not covered. The vehicle was taken to an independent mechanic who informed her that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to another independent mechanic who informed her that the failure was due to the clutch. The contact called the manufacturer who informed her that the repairs were not covered and referred her to the NHTSA Hotline. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493612November 15, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with the check engine warning light illuminated. Additionally, the fuel gauge failed to indicate the correct amount of fuel. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,000. The contact stated that the canister purge valve was replaced. Doing so caused the engine light to finally turn off and the fuel gauge to work correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493668November 15, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle made chugging sounds and was jerking. Additionally, while accelerating, the vehicle took an excessive amount of time before reaching the desired speed. There were no warning lights illuminated. The failure had increased in frequency. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the clutch pad needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA Campaign Numbers: 18V845000 (Power Train) nor 18V169000 (Power Train). The contact was referred to the NHTSA Hotline. The approximate failure mileage was 18,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493274November 12, 2022
POWER TRAIN
Driving up a hill car started rolling backwards. Warning light came on saying transmission fault service now. Still sitting in my driveway because I can not find a transmission to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493006November 10, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced occasional hesitation while driving. The vehicle was taken to the local mechanic who diagnosed that the fuel tank was deformed causing a failure in the fuel delivery pressure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492767November 8, 2022
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed and depressing the accelerator pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact continued driving to her place of employment. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492599November 7, 2022
POWER TRAIN
Reverse gear doesn’t engage sometimes and drive gears sometimes goes out while at traffic lights and causes the car to go at low speeds only. It feels like I’m unable to accelerate sometimes. I don’t recall when exactly but the check engine warning sign appears and disappears on my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492635November 7, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle independently shifted to another gear or would go into neutral. The vehicle also revved abnormally without the vehicle responded or accelerating as intended. The contact stated that the check engine and a transmission overheating warnings were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the clutches needed to be replaced and that the failure was caused by wear and tear. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492091November 3, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would shake without warning. The contact took the vehicle to the dealer where the seal and clutch assembly were replaced as well as the TCM (Transmission Control Module). Recently, the same failure recurred, and the contact was given the same diagnosis from the dealer. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Steering). The manufacturer was notified of the failure and informed her that there were no recalls or warranty on the vehicle. The manufacturer agreed to cover half the cost of the repair. The vehicle was not yet repaired. The failure mileage was 24,991. The contact stated that from a complete stop and upon acceleration, the vehicle would begin to shake. The force of the shaking varied but would increase over time. The shaking negatively affected the drivability of the vehicle. The contact was informed by the dealer that the issue would only get worse if no repairs were made. Half of the costs of repair was covered by the manufacturer due to the exact same problem happening within a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492144November 3, 2022
POWER TRAIN
Out of no where my car has a transmission issue. I got my car last year and there were no problems. I’ve been told my car doesn’t go into the recall because it was 2 months made after the recall date was made which is not fair. Several people have told me these type of cars are known to have horrible transmissions. I can’t afford a $3,000 + repair on this when the mileage isn’t even bad enough to have a transmission issue. This is my significant others only way to make income. It is not safe to drive the car in this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491866November 2, 2022
POWER TRAIN
Transmission slipping and shuttering pulling into traffic and car seems to lose power between shifts, problem is worse when the car warms up and really bad in stop and go traffic. Car only has 30k miles and dealer said out of warranty but not old enough for the extended warranty for this known problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490935October 26, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while attempting to move off from a red light, the vehicle was shuddering. Additionally, while shifting from first or second gear the vehicle would shudder. Occasionally, while idling at a stop light the RPM fluctuated as if the vehicle would stall. The contact took the vehicle to the dealer who diagnosed that the clutch plates failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle was not included in NHTSA Campaign Numbers: 18V169000 (Power Train) or 18V845000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included. The approximate failure mileage was 75,124.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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