Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11319852March 31, 2020
UNKNOWN OR OTHER
THE CAR SHAKES WHEN TRYING TO CHANGE GEARS AN TAKE OFF TODAY IT DID IT BAD IN TRAFFIC AN WOULDN'T GO INTO REVERSE AN THE CHECK ENGINE LIGHT CAME ON.. I TOKE IT TO SEE WHY THE LIGHT CAME ON AN IT WAS THE CODE P080D WITCH IS THE SAME AS MANY OTHER HAVE REPORTED CLUTCH MOTOR TCM I JUST HOPE THAT'S IT AN I STILL HAVE A WARRANTY ON IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319143March 24, 2020
POWER TRAIN
WHILE DRIVING AFTER GET MY FORD FOCUS AFTER HAVING A OIL CHANGE IT STARTED TO STALL OUT VERY HOSTING TO DRIVE AT ANY SPEED. TRANSMISSION LIGHT CAME ON TELLING ME TO SERVICE IT. I PULLED OVER BACK TO PRIORITY FORD DEALERSHIP.THE TECH CAME OUT AND TELLS ME THAT MY FORD FOCUS WAS ON A RECALL FOR MY TRANSMISSION. I HAD TO TAKE IT TO THE SERVICE CENTER 3BLOCKS AWAY,WITH THE CAR IN THAT HORRIBLE WAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318736March 19, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STARTED TO SLIP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO SKALNEK FORD LOCATED AT (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 77,100. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318373March 17, 2020
POWER TRAIN
THE TRANSMISSION SLIPS MAKING CAR JERK DURING TAKE OFF AND SHIFTING INTO SECOND, ON THE HIGHWAY TRANSMISSION RPMS GO UP AND TRANSMISSION WON'T SHIFT GEARS WHEN ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318521March 17, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING
THE STEERING WHEEL GOT STUCK! THANK GOD I WAS LEAVING MY HOME AND NOTICED IT.. AND ALSO I HAD TO GET THE METER FIXED BECAUSE IT WAS GIVING ME THE WRONG GAS MILEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318005March 14, 2020
ENGINE, POWER TRAIN, SEAT BELTS
THE DRIVER SEAT BELT GETS STUCK ALOT AND IS VERY HARD TO DISCONNECT, THE CAR WON'T GO IN REVERSE AND IT IS PART OF A CLUTCH RECALL FORD WON'T HONOR IT IT'S BEEN REPLACED TWICE ALREADY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317712March 12, 2020
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
I BOUGHT A 2013 FOCUS ST IN FEBRUARY 2020. IT WAS HAVING STALLING ISSUES REPORTEDLY DUE TO A WIRE HARNESS TSB/RECALL CAR WAS TAKEN IN TO HAVE RECALL REPAIR DONE. TOOK THE VEHICLE IN TO CORWIN FORD IN NAMPA IDAHO AFTER TWO WEEKS OF THEM HAVING THE CAR THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND TOLD ME THE CAR WAS FINE. I TEST DROVE IT AND IT DROVE BETTER THAN BEFORE THEY STATED THEY DID NOTHING SO I LEFT. THE SECOND I TURN OUT OF THE DEALERSHIP IT STALLS SO I TOOK IT BACK AND LET THEM KNOW ITS STILL STALLING A TECH CAME AND LOOKED AND VERIFIED SOMETHING WAS WRONG WITH THE CAR. I FINALLY RESEARCHED AND CAME ACROSS THAT TSB SO I CALLED AND LEFT A VOICEMAIL ADVISING THEM TO CHECK THE HARNESS. WELL IT TURNED OUT TO BE THE SPLICES NOT BEING DONE CORRECTLY THE FIRST TIME. I WAS CHARGED AND ACCUSED OF TRYING TO FOOT THE BILL FOR TELLING THEM IT SHOULD BE COVERED UNDER A RECALL REMEDY OR RECALL WARRANTY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317669March 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE WAS SHUDDERED. THE CONTACT STATED THAT THE FAILURE WAS NOT EXPERIENCED AT A HIGHER SPEED. THE VEHICLE WAS TAKEN TO MCLAUGHLIN MOTORS INC LOCATED AT (950 N MAIN ST, SUMTER, SC 29150) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,131.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317539March 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THE PREVIOUS OWNER TOOK THE VEHICLE TO KENNY ROSS FORD SOUTH LOCATED AT (3200 LIBRARY RD, CASTLE SHANNON, PA 15234) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THE ENGINE STALLED WHILE DRIVING UPHILL. THE CONTACT STATED PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN WIRING HARNESS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317017March 9, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE HER FRIEND WAS DRIVING AT 70 MPH, THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED HER FRIEND HAD TO PUT ON HER EMERGENCY HAZARD LIGHTS ON TO SAFELY DRIVE TO A GAS STATION. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO KEN WILSON FORD LOCATED AT (769 CHAMPION DR, CANTON, NC 28716) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317107March 9, 2020
POWER TRAIN
THE CAR SHUTTERS WHEN GOING FROM A COMPLETE STOP. I STOP AT A STOP SIGN OR STOP LIGHT AND WHEN I TAKE OFF THE WHOLE CAR SHUTTERS. WHEN I ASKED ABOUT THIS I WAS TOLD IT WAS A COMMON PROBLEM IN THIS CAR MODLE AND TO REPORT IT. THE CAR HAS DONE THIS SINCE I HAVE OWNED IT AND THE FORD DEALERSHIP SAID THERE WAS NOT A FIX FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316735March 7, 2020
POWER TRAIN, SUSPENSION
THE ISSUE HAS HAPPENED 3 TIMES SINCE I HAVE OWNED THE CAR. THE CAR WAS SHAKING WHEN I WOULD PUSH ON THE GAS. THERE WAS A DELAY WITH EXCELERATION. I WAS DRIVING ON THE CITY STREET AND THE CAR WOULD NOT EXCELERATE THE TRANSMISSION WAS NOT CHANGING GEARS. I HAD TO COAST DOWN THE STREET TO MAKE IT TO SOMEWHERE I COULD PULL OVER. ONCE STOPPED THE CAR WOULD NOT GO INTO ANY GEAR AND WOULD NOT DRIVE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP EACH TIME I WAS TOLD THAT IT WAS THE TRANSMISSION CONTROL MODULE AND THE CLUTCH THAT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316635March 6, 2020
STEERING
WHEN THE OUT SIDE TEMPERATURE DROPS TO ABOUT 32 DEGREES OR LOWER THE ELECTRIC POWER STEERING FAILS. THIS CAN HAPPEN FROM A PARKED SITUATION AS WELL AS WHEN YOU ARE DRIVING.. IT WILL LOCK UP. HAS OCCURRED ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316271March 5, 2020
STRUCTURE:BODY
SAME ISSUE WITH PREVIOUS DOOR LATCH RECALL, IT IS BROKEN AGAIN AND SINCE IT HAS ALREADY "BEEN REPAIRED" THEY WILL NOT FIX IT AGAIN. DOOR WILL NOT LOCK OR WILL GET STUCK IN A LOCKED POSITION AND WILL NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316435March 5, 2020
FUEL/PROPULSION SYSTEM
THE FUEL TANKED IS DEFORMED AND THE FUEL GAUGE REFLECTS ONE-QUARTER TO ONE-HALF OF A TANK OF FUEL WHEN IT IS ACTUALLY EMPTY. THE RECALL NOTICE INDICATED THE FUEL TANK COULD BE REPLACED IF DEFORMED. MY FUEL TANK IS DEFORMED AND I MENTIONED THAT TO THE SERVICE ADVISOR. HE DIDN'T SEEM INTERESTED IN MY CONCERN. NOT KNOWING HOW MUCH FUEL IS REMAINING IN THE TANK IS A REAL PROBLEM. THE TANK IS DEFORMED AND SHOULD BE REPLACED AS PER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315615March 2, 2020
POWER TRAIN
MY FORD FOCUS 2013, HAS BEEN FIXED TWO TIMES AND THE SAME PROBLEM IS REOCCURRING. I HAVE CALLED CUSTOMER SERVICE AND THEY WEREN'T VERY HELPFUL AND IT IS DIFFICULT TO REACH THEM. THE CAR SHUTTERS UPON ACCELERATING. IT IS UNSAFE TO DRIVE AS STATED IN THE RECALL. I HAVE BEEN TOLD THAT WARRANTY IS EXPIRED. THIS HAS BEEN A LAWSUIT BEFORE AND I STRONGLY BELIEVE THAT THE WARRANTY THAT I HAD PREVIOUSLY WHEN FIXING THE FORD SHOULD APPLY THIS TIME AS WELL. MY CAR IS CURRENTLY IN A FORD DEALERSHIP WAITING TO GET FIXED, BUT I DO NEED THE CLEAR THAT WARRANTY WILL COVER IT SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED. I SHOULD BE ABLE TO RELY ON MY CAR AND NOT BE WORRIED IF IT WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315691March 2, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. ROADSIDE ASSISTANCE WAS CALLED AND JUMP STARTED THE VEHICLE AND ADDED FUEL TO THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE FAILURE WHILE DRIVING AT 55 MPH. ADDITIONALLY, AFTER REFUELING THE VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE RESPOND UP TO 10 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN LOCATED AT (600 N COIT ST, FLORENCE, SC 29501), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED WHICH WAS STILL PENDING. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT CONSUMER STATED THAT VEHICLE WAS TAKEN TO MIKE REICHENBACH ON 9/12/2019 FOR THE REPAIR AND WAS TOLD THAT THE VEHICLE WAS REPAIRED. CONSUMER FOUND OUT LATER THAT NO REPAIRS WERE ACTUALLY MADE. THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS TAKEN TO AN AUTO ZONE WHERE IT WAS FOUND OUT THAT THERE WAS AN ISSUE WITH THE CANISTER PURGE VALVE WHICH WAS PART OF THE RECALL. ON 3/2/2020 CONSUMER TOOK VEHICLE TO RACEWAY FORD OF DARLINGTON TO BE REPAIRED. RACEWAY FORD REFUSED TO REPAIR VEHICLE BECAUSE MIKE REICHENBACH HAD CLOSED THE RECALL. CONSUMER SAYS VEHICLE CONTINUES TO STALL RANDOMLY AND THAT AFTER REFUELING VEHICLE HAS TO BE RUNNING WITH THE GAS PEDAL DEPRESSED BEFORE IT CAN BE DRIVEN. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311787February 27, 2020
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT FAILING TO STAY STRAIGHT. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) AND ALSO TO STAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311564February 26, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THE TRANSMISSION SUDDENLY DOWNSHIFTED FROM AN AUTOMATIC SIX SPEED TO A SPEED OF APPROXIMATELY 35 MPH. THE CAUSE OF THE FAILURE HAS NOT BEEN DIAGNOSED. THERE WERE NO CONSEQUENCES THE CONTACT CALLED THE MANUFACTURER FROM THE SIDE OF THE ROAD. THEY ADVISED THAT THE VEHICLE WAS COVERED UNDER AN EXTENDED WARRANTY BUT THE CONTACT WOULD HAVE TO PAY FOR TOWING TO THE DEALER. THE VEHICLE WAS DRIVEN TO THE DEALER JC LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406 (912) 210-5692) WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED UNDER AN EXTENDED WARRANTY. THE VEHICLE WAS TEST DRIVEN BUT NO ISSUES WERE FOUND. THE VEHICLE HOWEVER EXPERIENCED THE SAME ISSUE THE SAME DAY IT WAS RETURNED TO THE CONTACT. SHE HAD TO SCHEDULE ANOTHER AN APPOINTMENT WITH THE DEALER TO RE-INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311082February 24, 2020
ENGINE, POWER TRAIN
WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AND MY CHILDREN ARE UNSAFE WHEN THIS HAPPENS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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