Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10198803August 7, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION IS LOCKED AND WILL NOT TURN TO THE START POSITION ,I TRIED TO WIGGLE THE STEERING WHEEL TO MAKE SURE THE STEERING WASN'T LOCKED AND ITS LOCKED TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198681August 6, 2007
FUEL SYSTEM, GASOLINE
PERTAINING TO NHTSA CAMPAIGN ID NUMBER 03V482000 AND FORD CAMPAIGN NUMBER 03N01. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198506August 4, 2007
SEATS:MID/REAR ASSEMBLY
RE: NHTSA CAMPAIGN: 00V-418 - - IN JULY 2007 WE BOUGHT A 2000 FORD FOCUS WAGON AS A 2ND CAR. UPON LOWERING THE BACK SEAT TO LOAD ITEMS, THE SEAT SEPARATED FROM THE HINGE. RESEARCHING THIS PROBLEM ON THE INTERNET I LEARNED OF THE ABOVE NHTSA RECALL CAMPAIGN AND CONTACTED FORD. THEY STATE THAT NO RECALL WAS ISSUED FOR MY VEHICLE AND REFUSE ANY FURTHER COMMENT, EVEN THOUGH THE DEFECT IN MY CAR IS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. I EVEN REFERRED THEIR "CUSTOMER RELATIONS" OFFICE TO YOUR WEBSITE AS AN "FYI" BUT THEY ADAMANTLY REFUSE TO REPLY WITH ANY MEANINGFUL RESPONSE. ALTHOUGH I INTEND TO HAVE THE DEFICIENCY REPAIRED AT MY OWN EXPENSE, I AM VERY UNHAPPY WITH FORDS "STONEWALL" TACTIC AND DUE TO THE CIRCUMSTANCES I REFER THIS MATTER TO YOUR AGENCY IN THE EVENT THAT YOU MIGHT BE ABLE TO CONFIRM WHETHER, OR NOT, MY VEHICLE WAS INVOLVED IN A RECALL FOR THE PARTICULAR ITEM CITED IN CAMPAIGN NUMBER: 00V-418 AND/OR IF FORD IS IN VIOLATION OF THE RECALLS MANDATE. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198319August 2, 2007
FUEL SYSTEM, GASOLINE
BOUGHT USED 2000 FORD FOCUS FOR DAUGHTER ON 6/19/07. WORKED FINE UNTIL ABOUT 3 WEEKS LATER (~7/6) WHEN CAR WOULD STALL OUT ON HER FOR NO REASON WHILE SHE WAS DRIVING IT. TAKEN TO DEALERSHIP WE BOUGHT FROM WHO TOOK IT TO LOCAL FORD STORE SO THEY COULD LOOK AT IT. THEY CLAIM PROBLEM HAS NOT OCCURRED WITH THEM. TALKED TO 800# FOR FORD AND LADY TELLS ME THAT SERVICE DEPT HAS TO "REPLICATE" THE PROBLEM BEFORE THEY WILL FIX THE KNOWN PROBLEM (FUEL DELIVERY MODULE). NOTIFICATION WAS SUPPOSE TO BE SENT TO OWNER. WHEN I TALKED TO PREVIOUS OWNERS, THEY SAID THEY NEVER RECEIVED ANY NOTIFICATIONS OF RECALLS, ETC FROM FORD. WHEN I SPOKE TO FORD, SHE SAID OWNER INFORMATION IS NOT AUTOMATICALLY UPDATED WITH THEM...I HAD HER UPDATE WITH MY DAUGHTER'S INFORMATION. TO DATE, 8/2/07, FORD REFUSES TO FIX A WELL-KNOWN PROBLEM WITH EARLY FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198135August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. SHE NOTICED THICK SMOKE RISING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE WINDOWS WERE ROLLED UP. THERE WERE NO WARNING INDICATOR LIGHTS AND NO FLAMES. THE VEHICLE WAS PULLED OVER AND TOWED TO THE INSURANCE COMPANY. THERE HAD BEEN NO PREVIOUS FAILURES. DURING THE VEHICLE INSPECTION, A ROD FAILED AND CREATED A HOLE IN THE BOTTOM OF THE MOTOR. THE CURRENT AND FAILURE MILEAGES WERE 69,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10198240August 1, 2007
ELECTRICAL SYSTEM:IGNITION
THE KEY IN MY 2000 FORD FOCUS WILL NOT TURN. MY CAR IS USELESS. AFTER MONTHS OF IT BEING DIFFICULT AND HAVING TO USE FORCE IT FINALLY WON'T TURN AT ALL. FORTUNATELY I AM AT HOME AND NOT STRANDED. SOUNDS LIKE THIS IS A COMMON PROBLEM WITH THESE CARS. I CAN'T BELIEVE THIS ISN'T A RECALL ISSUE. INCREDIBLY FRUSTRATING. SOUNDS LIKE I EITHER PAY A LOCKSMITH $150 OR FORD $400 TO FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197997July 31, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT INSERT INTO THE IGNITION. REPEATED ATTEMPTS WITH NO SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197802July 30, 2007
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT IS EXPERIENCING THE SAME FAILURE AS NOTED IN RECALL NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). HOWEVER, THE DEALER STATED THAT HER VIN IS NOT INCLUDED IN THE RECALL. SHE EXPERIENCES DIFFICULTY OPENING AND CLOSING THE PASSENGER SIDE REAR DOOR. THE FAILURE HAS CAUSED THE VEHICLE TO FAIL INSPECTION. THE CURRENT MILEAGE WAS 104,423 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197804July 30, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY WILL NOT TURN. KEY CAN BE INSERTED INTO IGNITION CYLINDER, BUT WILL NOT TURN OR START VEHICLE. VEHICLE WAS TOWED TO DEALERSHIP FOR SERVICE FOR $100. DEALERSHIP REPLACED IGNITION CYLINDER FOR $300. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197812July 30, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL NOT TURN. KEY WILL INSERT INTO IGNITION CYLINDER, BUT WILL NOT TURN AND THEREFORE NOT START. VEHICLE WAS TOWED TO DEALERSHIP FOR $100. DEALERSHIP QUOTED $300-400 FOR IGNITION CYLINDER REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197537July 26, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN HAVING ISSUES OUT OF MY IGNITION/STEERING. THE EVENTS LEADING TO THIS ISSUE HAS BEEN THE KEY GOING IN THE IGNITION AND SOMETIMES ONLY GOING IN HALF WAY...YESTERDAY AS I WAS IN THE MIDDLE OF NO WHERE THE KEY GOES IN THE IGNITION BUT WONT TURN...THE IGNITION/STEERING IS LOCKED ON POSITION. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FORD FOCUS BECAUSE OF FAULTY IGNITION (KEY AREA). TO MY KNOWLEDGE AND RESEARCH FORD HAS NOT ISSUED ANY KIND OF SAFETY RECALL BECAUSE THIS IS NOT DEEMED A SAFETY MATTER...WELL MY QUESTION IS WHAT IF I WAS IN THE MIDDLE OF NO WHERE, OR IN A UNSAFE AREA? I GET IN MY CAR AND THE KEY WILL GO IN THE IGNITION BUT THE KEY WONT TURN SO I CAN'T START MY CAR...WHAT IF SOMEONE WAS TRYING TO MUG ME AND I FINALLY WAS ABLE TO GET IN MY CAR BUT I COULDN'T GET MY CAR TO START TO SAFELY GET AWAY BECAUSE THE KEY WOULDN'T TURN THE IGNITION SWITCH SO I COULD START MY CAR??? THIS SEEMS LIKE A BIG SAFETY ISSUE. PLEASE HELP!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197581July 26, 2007
ELECTRICAL SYSTEM:IGNITION
THE CAR WAS OK WHEN I BOUGHT THE VEHICLE, WHEN MY WARRANTY WAS UP, THE KEY TOOK A COUPLE OF TURNS BEFORE I COULD GET IT TO TURN FULLY, THIS HAPPENED RARELY. THEN IT BECAME MORE FREQUENT, AND NOW IT DOESN'T TURN AT ALL. MY CAR IS NOW BEING TOWED AND HOPEFULLY THE PROBLEM WILL BE RESOLVED. IT IS VERY UNFORTUNATE THAT THIS COSTS SO MUCH. I WAS GOING AWAY IN A COUPLE OF WEEKS AND NOW I WON'T BE ABLE TO BECAUSE OF THIS EXPERIENCE. I AM VERY DISSATISFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196556July 17, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TO THE BEST OF MY KNOWLEDGE NO RECALL NOTICE WAS EVER RECEIVED REGARDING CAMPAIGN # 02V288000 , I HAVE A BILL FOR REPLACEMENT OF THE EXACT SAME PARTS DUE TO THE EXACT SAME PROBLEMS THIS RECALL NOTICE STATED . I WOULD LIKE REIMBURSEMENT. HOW DO I GO ABOUT THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196554July 17, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY STUCK IN 2000 FORD FOCUS, UNABLE TO REMOVE KEY FROM IGNITION, UNABLE TO TURN KEY IN IGNITION. THUS, LEAVING 17 YEAR OLD DAUGHTER STRANDED. POP A LOCK WAS CALLED, AND COST $275.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196487July 16, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT ONLY THE FRONT PASSENGER SIDE DOOR OPENS. THE OTHER DOORS FAIL TO OPEN WITH THE KEY OR REMOTE. THE DOORS ALSO FAIL TO OPEN WHEN SHE IS INSIDE THE VEHICLE. SHE STATED THAT SHE IS SEVENTY-FIVE YEARS OLD AND NEEDS TO BE ABLE TO EXIT THE VEHICLE FROM THE FRONT DRIVER SIDE. THE FAILURE HAS BEEN OCCURRING FOR A WEEK. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 09/05/07. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196213July 12, 2007
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS WITH 31,000 MILES ON IT. TWICE IN THE LAST 5 MONTHS THE IGNITION JAMMED. THE FIRST TIME ON A FREEZING COLD DAY AT A DESERTED URBAN PARKING LOT LATE AT NIGHT AT FEBRUARY 24, 2007. THE SECOND TIME , ON JULY 12, 2007. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195952July 10, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS SERVICED AT 99,000 MILES FOR NHTSA RECALL # 03V482000 (FUEL SYSTEM, GASOLINE). THE ENGINE CONTINUED TO STALL AND SHUT OFF. THE FAILURE ONLY OCCURRED AT START UP AND LOW SPEEDS OF 20 MPH. THE VEHICLE WOULD RESTART AFTER APPROXIMATELY 2-3 ATTEMPTS. THE CURRENT MILEAGE IS 101,000 AND FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195329July 4, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK WILL NOT TURN IN MY 2000 FORD FOCUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195208July 3, 2007
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE 2000 FOCUS HAS HAD MANY PROBLEMS WITH THE STEERING WHEEL LOCKING. WE PUT THE KEY IN AND IT WONT TURN. WE HAVE BEEN STRANDED MANY TIMES AND THIS IS COSTING US AL OT OF MONEY TO HAVE A LOCK SMITH FIX IT, AS WELLL AS HAVING IT TOWED AND THE HASSLES OF TRYING TO GET HOME WHEN IT HAPPENS IN ANOTHER TOWN(TWICE). THIS NEEDS TO BE FIXED BY FORD- I SEE IT HAPPENS ALOT WITH OTHERS WHO OWN THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195289July 3, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE 2000 FORD FOCUS WAS NOT IDLING CORRECTLY. IT WOULD ACT AS IF IT WERE GOING TO DIE AFTER DECELERATION. I HAVE HAD THREE MECHANICES LOOK AT IT INCLUDING A FORD DEALERSHIP. THERE WAS A SERVICE BULLETIN ON THEIR WEBSITE REGARDING A VALVE STICKING. IT REQUIREE D REPLACING THE HEAD AT A COST OF $1500-$2500. FORD HAD SINCE REDESIGNED THE ENGINE SO THIS PROBLEM WILL NOT HAPPEN AGAIN WITH FUTURE MODELS. I WOULD LIKE TO ASK FOR AN INVESTIGATION OR A RECALL. INSTEAD OF FORD FIXING THEIR DESIGNED DEFECT THEY WERE MAKING MONEY OFF THE REPAIRS FOR SOMETHING THE OWNER COULD NOT PREVENT NOR DOES IT MEAN IMPROPER MAINTENANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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