Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10204249September 27, 2007
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT TURN IN IGNITION. INCURRED COST FOR TOWING CAR TWICE, IGNITION WAS REPLACED, AND THEN NEW KEYS HAD TO BE PROGRAMMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203277September 17, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 2000 FORD FOCUS WHICH STALLED WHILE DRIVING ON THE INTERSTATE HIGHWAY (85) BETWEEN BURLINGTON AND DURHAM, NC ON SEPTEMBER 15, 2007. THE CAR FIRST BEGAN SURGING AND LOST POWER AND LATER CAME TO A COMPLETE STOP ON THE INTERSTATE. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE SHOULDER OF THE HIGHWAY BEFORE THE CAR CAME TO A REST. THE CAR LATER STARTED AND I WAS ABLE TO MAKE IT BACK HOME. I TOOK THE CAR TO THE FORD DEALER IN DURHAM AND WAS TOLD THAT THE PROBLEM WAS A CLOGGED FUEL PUMP AND IT NEEDED TO BE REPLACED AT A COST OF $750.00. I VISITED THE INTERNET AND FOUND THAT THE WARRANTY WAS EXTENDED FOR THE SAME PROBLEM ON FOCUS ASSEMBLED AT THE WAYNE AND HERMOSILLO ASSEMBLY PLANTS. THE EXTENDED COVERAGE PROGRAM IS 03N01. THE DEALER CHECKED WITH WHAT THEY CALLED OASIS AND MY CAR IS NOT INDICATED AS COVERED UNDER THE EXTENDED COVERAGE PROGRAM. WHILE THE FAILURE OF THE FUEL PUMP DID NOT CAUSE AN ACCIDENT THAT RESULTED IN INJURY I FEEL THAT I WAS LUCKY AND COULD HAVE BEEN TOWARDS THE CENTER OF THE HIGHWAY AND WOULD HAVE STALLED ON THE HIGHWAY AND THE RESULT WOULD HAVE BEEN DIFFERENT. THIS EXTENDED WARRANTY SHOULD BE EXTENDED TO INCLUDE ALL 2000 FOCUS BECAUSE CLEARLY THE PROBLEM EXIST WITH OTHER MANUFACTURING LOCATIONS AND THE DEFECT IS WITH THE FUEL DELIVERY SYSTEM AND NOT THE LOCATION OF ASSEMBLY OF THE VEHICLE. I HAVE NO WAY OF CHECKING BEHIND THE DEALER BUT THE SERIAL NUMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203024September 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 15 MPH, THE VEHICLE ROLLED FORWARD, SHIFTED OUT OF SECOND GEAR, AND ROLLED BACK. THE FAILURE OCCURRED ON BOTH FLAT AND INCLINED SURFACES. THE DEALER REPLACED THE CONTROL MODULE. THE FAILURE MILEAGE WAS 96,141 AND CURRENT MILEAGE WAS 96,241.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202944September 13, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
VEHICLE RECALLED IN FEBRUARY 2001 TO REPAIR PROBLEM:"SOME OF THE AFFECTED VEHICLES HAVE A RIGID VINYL SLEEVE AROUND THE WIRING AT THE HINGE POINT OF THE REAR DECKLID. DURING DECKLID OPENING AND CLOSING, MOVEMENT IS CONCENTRATED AT THIS POINT AND MAY CAUSE ONE OR MORE WIRES WITHIN THE HARNESS TO FATIGUE AND BREAK. DEPENDING ON WHICH WIRES BREAK, IT MAY RESULT IN THE LOSS OF LICENSE PLATE LAMPS, CENTER HIGH-MOUNT STOP LAMPS, STOP LAMPS OR TAIL LAMPS. LOSS OF THIS REAR LIGHTING COULD INCREASE THE RISK OF AN ACCIDENT." TOOK VEHICLE IN FOR REPAIR BUT THE FOLLOWING HAVE FAILED SINCE: RIGHT TAIL LAMP, REVERSE LIGHTS. ON 09/12/2007 A FORD CUSTOMER RELATIONS REP STATED THAT MY VEHICLE HAS NEVER HAD ANY RECALLS. I HAVE FOUR OF FIVE OF THE NOTICES THEY SENT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202439September 10, 2007
ELECTRICAL SYSTEM:IGNITION
I DROVE MY 2000 FORD FOCUS ABOUT 2 MILES TO THE GAS STATION TO RUN IN FOR MILK. WHEN RETURNING TO THE CAR 3 MINUTES LATER, THE KEY WOULD NOT TURN IN THE IGNITION. LUCKILY WAS ABLE TO WALK HOME AND GET A RIDE BACK TO THE GAS STATION WITH ANOTHER KEY (HOPING IT WASN'T THE IGNITION PROBLEM I'D READ SO MUCH ABOUT). THAT DIDN'T HELP. THE NEXT MORNING I CALLED THE FORD DEALERSHIP, WHICH WAS LITERALLY WITHIN VIEW OF THE GAS STATION. THEY TOLD ME I HAD TO HAVE IT TOWED TO THEIR GARAGE ($45!!! FOR LESS THAN A QUARTER MILE) AND THEN PAY FOR A NEW IGNITION $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202124September 6, 2007
ELECTRICAL SYSTEM:IGNITION
PARKED IN A PUBLIC PARKING SPACE AND CAME BACK TO RETRIEVE MY CAR. COULD GET THE KEY IN THE IGNITION BUT COULD NOT TURN IT. TURNS OUT THE IGNITION WAS FAULTY AND HAD TO BE REPLACED BY FORD. EVERYONE I'VE TALKED TO WITH THIS MAKE AND MODEL OF CAR HAS HAD THIS PROBLEM, BUT FORD HAS NOT ADDRESSED IT. THEY CHARGED 400 DOLLARS TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201684September 2, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CAN NOT BE TURNED WITH KEY INSERTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201177August 29, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE FIRST TIME I COULDN'T GET THE KEY INTO THE IGNITION. THEN AFTER 30 MINUTES I GOT IT TO GO IN. THEN WHEN I PARKED, I COULDN'T GET THE KEY OUT. SO I DROVE HOME. HAD TO CALL A LOCKSMITH TO COME DRILL OUT THE CYLINDER AND PUT A NEW ONE IN--$220. THIS HAD NEVER HAPPENED BEFORE. EVEN THOUGH NO ONE WAS HARMED BY THIS DEFECT ON MY 2000 FORD FOCUS WITH 51,000 MILES ON IT, I WAS VERY INCONVENIENT FOR ME. WHAT IF I HAD BEEN TRAVELING ALONE AT NIGHT AWAY FROM THE CITY AND LOCKSMITHS AND MY CAR WOULDN'T START BECAUSE THE KEY WOULDN'T TURN OR GO IN? I WOULD BE STRANDED. THAT TO ME IS A SAFETY ISSUE. A QUICK SEARCH ONLINE SHOWS THAT THERE ARE THOUSANDS OF FOCUS OWNERS WHO HAVE HAD THIS SAME PROBLEM AND FORD HAS DONE NOTHING ABOUT IT. THERE SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200748August 25, 2007
ELECTRICAL SYSTEM:IGNITION
I WAS GETTING IN MY 2000 FORD FOCUS THIS MORNING TO GO TO WORK; I PUT THE KEY IN THE IGNITION AND THE KEY WOULD NOT TURN. I FIDDLED WITH IN FOR ABOUT 10 MINUTES TO NO AVAIL. AS A RESULT, I HAD TO CALL OFF OF WORK. THAT ALONE IS A LOSE OF MONEY. I HAVE NOT YET CALLED FORD ABOUT THIS PROBLEM, BUT ACCORDING TO OTHER REPORTS, IT CAN COST ANYWHERE FROM$100- $400 TO FIX THIS PROBLEM. I JUST THANK GOD THIS DIDN'T HAPPEN TO ME IN A DANGEROUS AREA. I COULD HAVE BEEN STRANDED IN A VERY DANGEROUS AREA. I HAVE HAD PROBLEMS WITH THE KEY NOT TURNING BEFORE THIS INCIDENT, HOWEVER, I COULD ALWAYS EVENTUALLY TURN THE KEY, AFTER FIDDLING WITH IT FOR A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200699August 24, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE KEY WAS PLACED IN THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH. THE CURRENT AND FAILURE MILEAGES WERE 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200426August 22, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 2 MPH, THE VEHICLE SHUT OFF. WHEN THE CONTACT RESTARTED THE VEHICLE APPROXIMATELY TWO MINUTES LATER, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT SMELLED SMOKE COMING FROM UNDER THE HOOD. HE RAISED THE HOOD AND NOTICED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE WEATHER WAS DRY AND APPROXIMATELY 100 DEGREES AT THE TIME. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200396August 21, 2007
VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR TO WORK ON 8/20/07 I NOTICED THE CAR BEGINNING TO ACCELERATE ON IT'S OWN. THE CAR HAS CRUISE CONTROL BUT THE PROBLEM CONTINUED EVEN AFTER I TURNED OFF THE SPEED CONTROL FUNCTION. GIVEN THE EXCESSIVE RATE OF SPEED THE CAR HAD ACCELERATED TO I APPLIED THE BRAKES TO SLOW THE CAR DOWN BUT ONCE I RELEASED THE BRAKE IT CONTINUED TO ACCELERATE UPWARDS OF 75-80 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200117August 20, 2007
ELECTRICAL SYSTEM:IGNITION
I JUST BOUGHT A 2000 FORD FOCUS AND THE KEY IS STUCK IN THE IGNITION. THE WOMAN HAD THE TUMBLER REPLACED LAST YEAR (08/06). WILL HAVE TO TAKE TO THE DEALER AND HAVE IT FIXED. SEEMS LIKE THIS IS A PERSISTANT PROBLEM WITH 2000 FORD FOCUS CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200144August 20, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
2000 FORD FOCUS IGNITION LOCK PROBLEM. I HAVE REPLACE THE IGNITION LOCK CYLINDER IN MY YEAR 2000 FORD FOUCS, TWICE. EACH TIME I WAS STRANDED BECAUSE THE LOCK JAMMED AND I COULD NOT START THE CAR. MY MAIN COMPLAINT IS THAT APPARENTLY NO BETTER PART IS AVAILABLE AND I AM FORCED TO INSTALL ANOTHER ONE OF THESE DEFECTIVE LOCKS JUST TO GET BACK ON THE ROAD. BEING STRANDED DOUBLE PARKED IN NEW YORK CITY, OR OUT IN THE COUNTRYSIDE ON THE WEEKEND IS A SERIOUS PROBLEM. I DON'T WANT MONEY COMPENSATION - I WANT THE PROBLEM FIXED, I WILL GLADLY PAY FOR AN NEW LOCK THAT WILL NOT FAIL IN THIS WAY AGAIN. ON EVERY OTHER CAR I OWNED THE IGNITION LOCK OUT LASTED THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199886August 17, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION ASSEMBLY FAILED. THE CAR WAS PARKED AND LEFT TO SIT FOR A COUPLE OF HOURS. UPON RETURN, THE KEY COULD NOT BE FULLY INSERTED INTO THE IGNITION. MY 3-YEAR-OLD SON AND I WERE STRANDED. CAR HAD TO BE TOWED ABOUT 7 MILES TO THE DEALER. DEALER REPLACED THE IGNITION ASSEMBLY AT A COST OF ABOUT $348. THE OLD PART IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199987August 17, 2007
FUEL SYSTEM, GASOLINE
CAR WOULD START STALLING AT LIGHTS OR STOP SIGN. THEN STARTED SHAKING AND JUMPING AT LIGHTS AND STOP SIGNS. WOULD HAVE TO PUT IN NEUTRAL WHICH DID NOT HELP MUCH. WHILE DRIVING WOULD RPM HIGH WOULD HAVE TO TAKE FOOT OF GAS SO IT WOULD CHANGE GEARS, AT THE SAME TIME NO POWER. AT 1/4 TANK WHILE DRIVING JUST STALLS/WAIT & START AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199703August 15, 2007
ENGINE AND ENGINE COOLING
2000 FORD FOCUS-AIR INTAKE MANIFOLD (FAILURE). SYMPTOMS, ROUGH IDLE, STALLING, CAUSES COMPUTER CONTROL SYSTEM TO MAKE ENGINE RUN LEAN FURTHERING THE PROBLEM. ON THE LOWER SIDE OF THE AIR INTAKE MANIFOLD IS WHAT APPEARS TO BE AN AIR INTAKE CONTROL VALVE. THE MATERIAL DISINTEGRATES OVER TIME WHICH ALLOWS EXCESSIVE AIR INTO THE AIR INTAKE MANIFOLD, CAUSING THE OXYGEN SENSOR TO DETECT TO MUCH OXYGEN AND SENDING THE COMPUTER A SIGNAL TO INCREASE THE AMOUNT OF FUEL. THE ENGINE SPEED AT IDLE DECREASES TO AROUND 500 RPM AND STALLS. AT HIGHER SPEEDS, THE ENGINE RUNS ROUGH AND HAS SUBSTANTIAL LACK OF POWER AND MISFIRING. DEALER EXAMINED VEHICLE AND TRIED TO DEFRAUD ME BY ENCOURAGING ME TO REPLACE NUMEROUS ITEMS AT THE SAME TIME. INSPECTION COST WAS EXCESSIVE, SO I TOOK THE VEHICLE HOME AND RAISED THE HOOD TO INVESTIGATE FURTHER. AN AIR SUCKING SOUND WAS HEARD AND IT WAS DISCOVERED THIS AIR STOP OR VALVE HAD DISINTEGRATED. THE WAY IT WAS DISCOVERED WAS BY FOLLOWING THE SOUND TO THE PART AND TOUCHING IT TO CONFIRM A VACUUM INTO THE ENGINE. WHEN TOUCHED THE PART DISINTEGRATED INTO MY HAND. I PROCEEDED TO TEMPORARILY SEAL THE LEAK WITH DUCT TAPE AND THE IDLE INCREASED TO NORMAL SPEED AND THE VEHICLE QUIT STALLING. THEREAFTER, I WENT TO MY LOCAL KRAGEN AUTO SUPPLY AND PICKED UP A RUBBER HOSE CAP ABOUT 3/8 INCH DIAMETER INTERNALLY. THEN I TOOK THE DUCT TAPE OFF AND FORCED THE RUBBER HOSE CAP OVER THE AIR VALVE WHICH SEALED THE LEAK. SINCE THEN I HAVE NOT HAD ANY PROBLEM. THE DEALER RECOMMENDATIONS WOULD HAVE COST ME AROUND $1,000.00 IN REPAIRS. THE ACTUAL REPAIR COST ME AROUND 0.35 CENTS. FORDS ORIGINAL EQUIPMENT PART SHOULD BE ON RECALL BECAUSE IT SHOULD NOT DISINTEGRATE. I CAN UNDERSTAND WEAR AND TEAR AND MECHANICAL FAILURE, HOWEVER I CAN NOT AND WILL NOT ACCEPT PRODUCT DISINTEGRATION AS ACCEPTABLE IN CURRENT AUTOMOBILE TECHNOLOGY, AND NEITHER SHOULD OUR GOVERNMENTS NATIONAL TRANSPORTATION AND SAFETY ADMINISTRATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199598August 14, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
FAILED IGNITION CYLINDER LOCK. UPON ENTRY INTO VEHICLE I PROCEEDED TO ATTEMPT TO START VEHICLE. KEY WOULD NOT TURN IN IGNITION. TRIED MOVING STEERING WHEEL SLIGHTLY WHICH SOMETIMES ALLOWS IGNITION TO TURN. HOWEVER THIS TIME, THE STEERING WHEEL LOCKED AND KEY WOULD STILL NOT TURN. SPENT ABOUT 30 MINUTES TRYING TO GET KEY TO TURN. STRANDED, HAD TO CALL FOR TRANSPORTATION AND TOWING. CYLINDER LOCK REPLACED BY DEALER. EXPENSIVE REPAIR. NO DISCOUNT. KNOWN ISSUE WITH FOCUS VEHICLES WIDELY REPORTED WITHIN THE INTERNET COMMUNITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199373August 13, 2007
STRUCTURE:BODY
AFTER RAIN, WATER PUDDLED ON PASSENGER SIDE FLOOR. CONTACTED FORD DEALER WHO SAID THEY ARE UNAWARE OF ANY SUCH PROBLEM. HOWEVER, THEY REFERRED US TO A REPAIR MAN WHO SAID HE FIXED SEVERAL HUNDRED CARS WITH THIS SAME PROBLEM. THERE WAS 4 INCHES OF WATER IN CAR AND THERE IS A FOUL MOLDY SMELL IN CAR. APPARENTLY THIS HAS BEEN AN ONGOING PROBLEM AS I HAVE NOTICED THE SMELL IN CAR PRIOR TO THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199311August 11, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
OUR 2000 FORD FOCUS STATION WAGON IGNITION LOCK "FROZE" SO THAT WE COULDN'T DRIVE THE CAR. WHEN I SPOKE WITH A LOCKSMITH AND SAID THE WORDS "2000 FORD FOCUS" HE SAID "DON'T TELL ME, THE IGNITION LOCK WON'T TURN, WILL IT." HE INDICATED THAT HE ALONE IS CALLED OUT ON ONE OR TWO FORD FOCUS IGNITION LOCK FAILURES EVERY WEEK. WHILE THIS WAS AN INCIDENT IN WHICH NOBODY WAS INJURED AND NO PROPERTY DAMAGE OTHER THAN THE LOCK HAVING TO BE DESTROYED AS PART OF THE REPAIR BY BEING DRILLED OUT OF THE STEERING COLUMN. THE LOCKSMITH CHARGE FOR THE SERVICE CALL AND REPAIR WAS $186.81. WE SPENT TWO AND A HALF HOURS STUCK IN A SHOPPING CENTER MALL WAITING FOR THE REPAIR. IN MY OPINION SINCE MANY OF THESE IGNITION LOCKS HAVE FAILED BASED ON A NUMBER OF INTERNET SITES CARRYING REPORTS OF FAILURES SIMILAR TO OURS, IT IS MY OPINION THAT FORD SHOULD ORDER A RECALL IN ORDER TO REPLACE SUB-STANDARD IGNITION LOCKS, AND SHOULD REIMBURSE OWNERS SUCH AS US FOR EXPENSE WE'VE UNDERGONE HAVING THEIR DUB-STANDARD LOCKS REPAIRED OR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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