Ford Focus Complaints (2001)
1,761 consumer complaints on file.
- #10194910June 28, 2007VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
OVER A TWO YEAR PERIO, THREE OF THE FOUR ELECTRIC WINDOWS ON THE VEHICLE FAILED TO PERFORM, SPECIFICALLY OPENED AND CLOSED. ALL THREE REGULATORS AND MOTORS WERE REPLACED, AT A FORD DELERSHIP,FOR APPROXIMATELY $1,200, $400 PER WINDOW. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10194095June 24, 2007ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS IGNITION KEY WILL NOT INSERT. THIS IS A SAFETY PROBLEM BECAUSE I AM STRANDED WITH AN IMMOBILE CAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10193967June 22, 2007VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST, MY REAR PASSENGER WINDOW WOULD NOT SCROLL UP AND DOWN. THIS IS AFTER HAVING MY 2001 FORD FOCUS FOR 2 YEARS. I RARELY USE MY REAR WINDOWS. I THOUGHT IT WAS A MOTOR PROBLEM. WHEN I OPENED THE DOOR AND CHECKED BY MYSELF, I WAS SHOCKED TO SEE THAT IT WAS NOT THE MOTOR BUT THE REGULATOR WHICH IS MADE OF PLASTIC. I THINK FORD DID THIS INTENTIONALLY. AFTER A FEW MONTHS, THE DRIVERS SIDE REAR WINDOW ALSO WOULD NOT SCROLL UP AND DOWN. I IMMEDIATELY KNEW WHAT THE PROBLEM IS, THE PLASTIC REGULATOR. SO WHAT I DO IS TO PULL THE WINDOW UP AND HOLD IT TO THE FRAME USING A PIECE OF PAPER. TO FIX THIS PROBLEM WOULD COST ME $300 A PIECE. THAT IS $600 TOTAL TO PUT IN ANOTHER PLASTIC THAT WILL EVENTUALLY FAIL. TO MAKE MATTERS WORSE, TODAY MY FRONT PASSENGERS SIDE WINDOW ALSO WENT DOWN. SAME PROBLEM. WHITE PLASTIC REGULATOR. THAT PUTS MY TOTAL COST OF FIXING THIS TO $1200. I HAVE DECIDED NOT TO BUY A FORD AGAIN IF THIS PROBLEM CANNOT BE FIXED. THEY NEED TO RECALL THE FORD FOCUS EXHIBITING THIS PROBLEMS AND FIX IT. IT IS SIMPLE, STOP USING THE PLASTIC AS THE REGULATOR. THE FUNNY THING IS THAT YOU CAN'T PURCHASE THE REGULATOR ON ITS OWN. YOU HAVE TO BUY IT PLUS THE MOTOR WHICH I DO NOT NEED. EVERY FORD FOCUS OWNER IS HAVING THIS PROBLEM. MY CAR IS PAID OFF AND I DON'T THINK I WILL BE LOOKING AT A FORD AGAIN IF THIS IS NOT RESOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192985June 11, 2007EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE HIGH MOUNT BULBS DID NOT WORK. THE BRAKE LIGHTS TURNED AUTOMATICALLY ON WHEN THE TRUNK LID WAS CLOSED. ENGINE OFF. IN THE NEXT DAY A NOTICED THAT THE CRUISE CONTROL WAS UNOPERATIONAL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192415June 4, 2007FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS SE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND LOOSE POWER WHILE DRIVING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER REPLACED THE FUEL FILTER, BUT THE FAILURE PERSISTS. THE CONTACT STATED THAT THE FAILURE HAS BEEN ONGOING AND RESULTED IN A VEHICLE CRASH. THE MANUFACTURER STATED THAT HER VEHICLE WAS NOT INCLUDED AS PART OF ANY RECALLS. A VALID VIN, THE ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE IS 110,000 AND FAILURE MILEAGE WAS 90,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192333June 3, 2007ELECTRICAL SYSTEM
IGNITION KEY CURRENTLY CANNOT BE REMOVED FROM LOCK. PREVIOUS TO THIS STATUS, IT WAS VERY DIFFICULT TO TURN ONCE INSERTED. PROBLEM EVOLVES BETWEEN THESE TWO TYPES OF ISSUES. SEE FORDS TSB 05-21-17. ISSUES ARE WELL KNOWN. FAILURE MEANS THAT ONE EITHER IS STUCK SOMEWHERE AND CANNOT GET THE CAR STARTED (THINK WINTER AND MAINE) OR, AS CURRENTLY IS THE CASE, HAVING TO LEAVE THE KEY IN THE IGNITION WHILE OUT AND ABOUT! FORD REFUSES TO COVER THE COST OF THE REPAIR ALTHOUGH THIS IS A WELL KNOWN ISSUE AND SHOULD BE, IN MY OPINION, A RECALL. FIRST INCIDENT WAS 22 MAY 2007 BUT ISSUE WILL NOT GO AWAY WITHOUT A COSTLY REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190896May 16, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY SHUT OFF. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RESTARTED THE VEHICLE AND DROVE AWAY, ONLY TO ENCOUNTER THE SAME FAILURE. A DIFFERENT DEALER REPLACED THE FUEL PUMP ASSEMBLY. THIS IS THE SECOND TIME THE FUEL PUMP ASSEMBLY HAD BEEN REPLACED. THE FIRST TIME WAS IN 2004 AT 40,000 MILES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 72,000 AND FAILURE MILEAGE WAS 71,000. UPDATED 06/26/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190681May 14, 2007FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CURRENT AND FAILURE MILEAGE WERE 53800. WHILE DRIVING AT 35 MPH UNDER NORMAL DRIVING CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO ROLL THE VEHICLE INTO A PARKING LOT. AFTER ABOUT FIVE MINUTES THE CONTACT WAS ABLE TO START THE VEHICLE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP FAILED. SAME PROBLEM AS NHTSA RECALL # 03V482000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190690May 14, 2007ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I OWN A FORD FOCUS 2001,ZX3 FOR 59,000. THE CHECK ENGINE LIGHT CAME ON 6 TIMES NOW! 2 FOR A DPFE SENSOR OUT, 2 FOR EGR PRESSER VALVE. ALSO STARTED TO STALL,BUCK AND SURGE AT 35,000 MILES, AND FOUND OUT THE FDM HAD TO BE REPLACED. THAT LASTED FOR A SHORT TIME WHICH THE SYMPTOMS CAME BACK, AND THE FDM WAS REPLACED AGAIN. I HAVE HAD TO DEAL WITH INCONVENIENCE AND THE LAST REPAIR WHICH WAS DPFE SENSOR WHICH FORD PICKED UP 50% OF COST BUT THIS CAR IS A LEMON! I ALSO HAD TO REPLACE THE IGNITION SWITCH WHEN THE KEY WOULD NO LONGER GO IN.NOW THE CHECK ENGINE LIGHT IS ON YET AGAIN AND I HAVE TO GO BACK TO BOB BAKER FORD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188425April 20, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 70 MPH THE ENGINE HESITATED, SPUTTERED, AND COMPLETELY SHUT OFF. THE ENGINE WARNING LIGHT ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT STATED THAT THE ENGINE WAS WARM AND THERE WAS APPROXIMATELY 1/4 OF A TANK OF GAS IN THE VEHICLE. HE HAD TO WAIT APPROXIMATELY 5 MINUTES BEFORE HE WAS ABLE TO RESTART THE VEHICLE. A DEFECT INVESTIGATION RECALL CAMPAIGN # 03V482000 INCLUDED SIMILAR SYMPTOMS. THE DEALER STATED THAT THE FAILURE WAS THE FUEL PUMP. THE FUEL PUMP WAS REPLACED, AND NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 40,500 AND FAILURE MILEAGE WAS 39,800.AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188990April 17, 2007FUEL SYSTEM, GASOLINE
2001 FORD FOCUS CUSTOMER STATES THAT THE FUEL PUMP AND FUEL FILTER ARE BAD AN NEEDS TO BE RECALLED**CC AFTER THE REPAIRS WERE MADE IN LATE SUMMER OF 2004, THE CONSUMER EXPERIENCED THE SAME PROBLEMS IN MARCH 2007 THE PUMP WAS REPLACED AGAIN. THE MANUFACTURER REFERRED TO THE PROBLEM AS A SAFETY AND CUSTOMER SATISFACTION ISSUE NOT A RECALL.*JB UPDATED 06/26/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187509April 10, 2007FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING
TL* - THE CONTACT OWNS A 2001 FORD FOCUS WITH A CURRENT AND FAILURE MILEAGE OF 140,000. THE CONTACT STATED THAT SHE WAS DRIVING 55 MPH ON A HOT DAY AND THE VEHICLE WOULD SPUTTER AND LOSE ACCELERATION , THEN LOST POWER. THE CONTACT STATED THAT THE ENGINE WOULD STALL, BUT THE CAR WOULD STILL BE DRIVING UNTIL THE CONTACT APPLIED THE BRAKES. THE CONTACT HAD THE MECHANIC CHANGED THE SPARK PLUGS, WIRES, AND FUEL FILTER, BUT THE PROBLEM PERSISTED. THE CONTACT CALLED THE MANUFACTURER, AND THEY TOLD HIM TO TAKE IT TO THE FORD DEALER TO GET IT DIAGNOSED. THE MECHANIC STATED THAT IT WAS A FAILURE IN THE FUEL DISTRIBUTION SYSTEM, BUT THE PARTS WERE ON NATIONWIDE BACK ORDER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187151April 5, 2007FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THIS VEHICLE IS PERFORMED SIMILAR TO THE INFORMATION FOUND IN NHTSA RECALLM CAMPAIGN # 03V482000. THE FORD MANUFACTURER STATED THAT THIS VEHICLE WAS EXCLUDED FROM THE RECALL. THE CURRENT AND FAILURE MILEAGE WERE 61,000.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186747April 2, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I DRIVE A 2001 FORD FOCUS. MY CAR WAS PARKED OVERNIGHT, AND AS I WENT TO BACK OUT OF MY PARKING SPACE TO GO TO WORK, I HEARD A LOUD CLUNKING NOISE AND MY CAR STRUGGLED TO BACK UP. I LEFT MY CAR PARKED AS I THOUGHT IT WAS A PROBLEM WITH THE BRAKES. I DROVE THE CAR TO WORK THE NEXT MORNING (GOING 65 ON THE FREEWAY), AND THE NOISE CONTINUED TO WORSEN AND I STARTED TO SMELL BURNING RUBBER. I BROUGHT THE CAR TO A REPAIR SHOP. THE NEXT DAY THEY SAID I WAS VERY LUCKY THE TIRE DID NOT BLOW BECAUSE THE SPRING HAD BROKEN AND WAS RUBBING AGAINST THE TIRE. THIS IS A PROBLEM I KNOW FORD IS WELL AWARE OF. I DON'T KNOW WHAT I WOULD HAVE DONE HAD ANYTHING HAPPENED TO ME AND MY FAMILY AS A RESULT OF THIS GROSS NEGLIGENCE BY FORD. REPAIRS ENDED UP COSTING $570 TO REPLACE BOTH FRONT SPRINGS, STRUTS, AND MOUNTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186638March 31, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
STRANGE NOISE WHEN TURNING AND/OR HITTING BUMPS. BOTH FRONT SPRINGS WERE BROKEN WITH THE LEFT SPRING BROKEN IN TWO PLACES. HAD TO REPLACE BOTH SPRINGS AND STRUTS AND HAVE FRONT END ALIGNMENT DONE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186396March 28, 2007ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION AND STEERING WHEEL LOCKED WHEN I WAS TRYING TO LEAVE WORK. AFTER HAVING THE CAR TOWED TO A GARAGE, I FOUND OUT IT IS GOING TO COST ME ABOUT $400 TO REPLACE THE IGNITION SWITCH. MY PROBLEM IS THE GENTLEMAN WHO TOWED MY CAR TOLD ME THIS WAS THE THIRD FOCUS HE TOWED THIS WEEK FOR THE SAME PROBLEM. THE MECHANIC TOLD ME THAT THIS IS A COMMON OCCURRENCE IN FOCUSE'S. I WORKED REALLY HARD TO PAY FOR THE CAR AND EXPECT BETTER SERVICE FROM FORD. IF THIS A COMMON OCCURRENCE, I FEEL IT SHOULD BE A RECALL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186414March 28, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BOTH FRONT COIL SPRINGS BROKE WITHIN 7 DAYS OF EACH OTHER, CAUSING THE CAR TO SAG AND DRIVE ABNORMALLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10185960March 22, 2007ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION KEY WILL NOT GO INTO IGNITION. HAD TO HAVE CAR TOWED TO LOCAL MECHANIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10185372March 17, 2007ELECTRICAL SYSTEM:WIRING
I WAS DRIVING HOME FROM WORK ONE NIGHT AND AS I WAS DRIVING ALL THE LIGHTS, INSIDE AND OUT, EXCEPT MY BRAKE LIGHTS WENT OUT. I TOOK IT TO A REPAIR PLACE AND THEY TOLD ME I HAVE TO TAKE IT TO A FORD DEALERSHIP BECAUSE IT WAS SOMETHING WRONG WITH MY ENTIRE ELECTRICAL SYSTEM. THIS IS NOT SAFE. I COULD'VE BEEN IN AN ACCIDENT. I HAVE SEARCHED FOR RECALLS ON 2001 FORD FOCUS ZX3 AND HAVE NOT FOUND ANY. I ALSO LOOKED UP HOW MUCH IT WOULD COST TO REPLACE IT ($359). THIS IS NOT A SMALL PROBLEM. PROBLEMS LIKE THIS ARE VERY DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10183974March 2, 2007SUSPENSION, TIRES
MY 2001 ZX3 FOCUS WOULD EAT TIRES .. GOT IT USED BUT WITH ONLY 30,000 MILES PUT NEW FIRESTONE TIRES ON AND HAD IT ROTATED EVERY 3000 MILES TO KEEP IT FROM SHAKING .. DID THAT 4 TIMES AND SOLD THE P.O.S. THE PEOPLE AT FIRESTONE TOLD ME IT WAS BAD ENGINEERING ON FORDS PART . BRAKES WOULD MAKE NOSE THAT THE DEALER HAD NO CLUE WHAT IT WAS . .. NOW I DATE SOMEONE I WITH A 2002 FORD FOCUS. AT 30,000 NEW BRAKES AND ROTORS . NEW PCM . AND THE LIST IS STILL ADDING UP. IF THE FOCUS ISN'T A LEMON ... THEN THERE IS NO POINT OF THE LEMON LAW. TIME TO CHANGE IT AND MAKE IT HARDER TO SELL CARS THAT ARE MADE SO CHEAP!!! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0