Ford Focus Complaints (2018)

837 consumer complaints on file.

#11564867January 11, 2024
ENGINE, UNKNOWN OR OTHER
My head gasket blew and there was no unjust stress put on my engine. One day my check engine light came on and then my vehicle overheated and started to have vapor leak out of the exhaust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564344January 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE
1. The code indicates that the evaporative emission control (EVAP) system is unable to bleed up the fuel tank vacuum. p1450 2.Purge Valve needs replacement as it is sucking p0456 3. After getting gas, gar does not start Sick of being told nothing is wrong and it isn't happening to my 2018 Ford Focus. Now I have to have it diagnosed again for 280.00 when I know that my car should be included in all recalls. Yes it has been confirmed by a mechanic I am at risk constantly in this car. Yes check engine soon light keeps coming on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562981January 2, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hard shifting occurred at various speeds. The failure also occurred while the vehicle was down shifting. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562519December 29, 2023
POWER TRAIN
Transmission control module went at 85,000 miles cost me 3500 in repair. Causing the clutch and clutch solenoids to go early.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562659December 29, 2023
ENGINE
Oil pump belt failed at a little over 50,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562465December 28, 2023
POWER TRAIN
Symptoms began 2020 with grinding and vibrating when automatic shift from A stop to first gear especially on inclines. Dealer inspected transmission and found excessive clutch residual, replaced the duel clutch, cleaned clutch housing, and reset the transmission 11-17-2020. Symptoms have re started 2023. Clutch and transmission issues can lead to leaks and fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562346December 28, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while depressing the brake pedal, the vehicle came to a complete stop, and the transmission inadvertently downshifted. The vehicle then jerked forward. Additionally, the transmission failed to shift into gear. The vehicle was taken to the dealer, where it was diagnosed that the clutch forks, transmission, and activator were faulty, and determined that the clutch, clutch forks, and activator needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562368December 28, 2023
ELECTRICAL SYSTEM
When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562372December 28, 2023
ENGINE
The dealership told me that I need a new engine and they said that the engine was poorly made but that there was nothing they could do to help with the cost. I only have 103,947 miles on the vehicle and kept up routine maintenance. The dealer said that Ford is likely to recall this engine. I also tried to call Ford corporate customer support for assistance and they said they were unwilling to help at all. There is a safety issue with the coolant system that causes engine failure. The diagnostic is to replace the entire engine. There are safety bulletins that exist but no assistant other than replacing a failed engine with another poorly made engine. This should not be legally allowed to occur. The consumer is helpless here. Please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561804December 26, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The dealership told me that the sensor I read that was a recall wasn't covered because my vin wasn't on the list of re-calls. I looked up what auto zone pulled up as the code and pretty sure it was the fuel filter valve. But after taking it to our regular mechanic he replaced a line in the engine area that connect beside the battery going to the air filter area looks like a long black hose and then stated that may have been bad gas but was reading the re-call and my car was doing what I was reading. Some one said purge valve. He already replaced it and works fine. But I would get gas started off not starting up good then got worse had to leave it on while pumping 1 day it just died on me on fourth of a tank in the middle of rush hour and about got hit a bunch of times and nearly had to go to the e.r. made my heart rate escalade to high. Then got to were I couldn't even barely get it started so my ex husband paid to get it fixed costing dang near $250 I shouldn't have to be responsible for. There was never anything ever wrong with my car prior had it since new took very good care of it only put 60 thousand miles on it in 5 years maybe a very few oil changes and 1 set of tires but that was it. It won't let me upload my files either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559951December 13, 2023
POWER TRAIN
While backing out of a parking spot vehicile was in reverse and without notice the car slamed in drive. My daughter slammed on the brakes and tried agian the car got alomost out of the parking spot and it did it again shifting gears with no warning. This happened three times. She checked to make all the doors were closed. No others cars were anywhere near her. She finally got the car home and we took it to the local Ford dealer and they said they never heard of this problem. This seems to be documented with Ford Focus autos. The car has 38,000 miles and is out of warranty by 2 months. This seems to be a safety issue Ford should correct. The car is not safe for the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560006December 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Transmission has failed the clutch got stuck and transmission overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559633December 12, 2023
ENGINE
Upon arriving at my job after a 50 mile commute, I noticed my engine making abnormal noise followed by an oil pressure engine light. After researching the symptoms, I found it is well documented that there is an issue with the Ford 1 liter ecoboost wet belt system. 2 Ford SSM bulletins (48093 and 49726) describe a wet belt tensioner failure followed by the oil pump belt shedding teeth resulting in loss of oil pressure. After removing my oil pan, the tensioner was found in the oil pan along with most of the oil pump belts teeth. Ford's recommendation is an engine replacement. Ford recommends replacing the wet belts at 150,000 miles with most failing quite prematurely This failure can happen at any time or speed causing total loss of power or catastrophic engine damage making it a safety concern for the driver as well as others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558877December 7, 2023
ENGINE
In Oct 2022 we were on vacation driving on a highway in IL when my 2018 Ford Focus 3L 1.0L EcoBoost suddenly, without warning, shuddered and lost power. Luckily we were on a rural road and no one was around or it would have caused a traffic issue and potential accident(s). We live in UT and I frequently drive a very busy freeway and was grateful this did not occur there. We pulled to the side and noticed the check engine light and another message regarding Oil but I do not recall the exact words. We had pulled our car behind our motorhome so we were able to tow it back to our vehicle and towed it home. On the way home, we found that I did not have the extended warranty on the car that I intended when I bought it. This was maddening as the car was approximately 7k miles outside of the Ford Powertrain warranty. I eventually towed it to my parents home in ID and my father, a retired mechanic, inspected the car and eventually narrowed it down to the known issue of the oil pump/internal belt failure and that the entire engine would need to be replaced. I don't have the money to repair it. I have all of the service records as the oil changes were performed at a dealerships prior to the engine failure. We have not had it inspected by a dealer or other party at this time. I have been paying insurance and loan payments on a car I haven't been able to use for over a year now and it is extremely frustrating. I also hope to join a potential class action lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558574December 5, 2023
ENGINE
2018 Ford Focus: Engine had knocking noise and low oil pressure due to failed oil pump belt and turbocharger was failing. Vehicle got towed to Ford Dealership and this information was confirmed by the Ford dealership. This incident happened unexpectedly. Check engine light and oil light came on in vehicle while operating moments before incident occurred. Vehicle had regular oil changes roughly every 3000-5000 miles (extended performance high mileage oil). There was a recall on this specific issue/incident with the following Ford vehicles/years: July 2023 — A Ford EcoBoost class action lawsuit alleges 1-liter EcoBoost engines suffer from oil pump failures that destroy the engines in these Ford vehicles: 2016-2018 Ford Focus 2016-2017 Ford Fiesta 2018-2021 Ford EcoSport
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558224December 3, 2023
POWER TRAIN
Last week the service engine light appeared. I was due to get an oil change, so I had it done that day. The light remained on, so I took it to a local auto shop and they did a code reader. The code was P0783, drive train. I googled my car and the error code and a huge list on recalls appeared related to the same make and model of my car, but different vin number. If this is true, why isn't my car a part of this? I'm going to call the Ford company and see if they can help me. When I'm driving she chokes and chugs and lurches above 40mph and goes into a high rev then back down within seconds. She also stutters at a stop and just doesn't drive smooth like she used to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557295November 28, 2023
SERVICE BRAKES, ENGINE, BACK OVER PREVENTION: WARNINGS
The brake got stuck and made it very difficult to start the car. Considering it’s a push start. The car then started misfiring and had trouble accelerating. Took it to Ford Auto Nation a few weeks later as it had not advanced, they informed me that the clutch and petal had to be replaced along with a few other parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556777November 25, 2023
POWER TRAIN
Hi I have a 2018 Ford Focus SE with less that 64,000 miles that had the same Powershift Transmission problem as the older recalled ones. It is certainly a safety issue since it involves a loss of power and not switching gears correctly. I called the Ford Customer Service Center and they appeared to agree with me that this type of failure shouldn’t happen so quickly but after a week of waiting for a response after a follow up call they told me via email that they would do nothing and there were no current programs to help out. I see that there is currently is a class action suit involving this very issue and many forums with complaints so there must be many more people out there with the same issue. The car has less than 64,000 miles and had a clutch failure with the Powershift Transmission, still an ongoing issue that it appears Ford doesn’t care about. Our dealer is aware of issues involving these transmissions and they too were unable to get any help from Ford. It appears Ford would rather wait to there are more deaths, lawsuits and/or Government action before doing anything. We have had it repaired and it cost almost $2,000 even after the dealer helped a bit. I’ve attached the bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554016November 7, 2023
ENGINE, POWER TRAIN
While driving vehicle two "Oil Lights" on dash came on and car instantly began making a noise. Pulled over and had it towed to a service shop, they are telling me the "Oil Pump Drive Belt" broke and now the entire engine needs replaced. Upon researching this issue I come to find that this is a VERY COMMON issue that Ford is aware of but refusing to fix. This needs addressed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553158November 2, 2023
FUEL/PROPULSION SYSTEM
The purge valve problem persists well into this model year. The car is hiccuping and stalling at lights and has difficulty starting after fueling. I find it appalling that reprogramming the "check engine" light to acknowledge the defect, rather than actually repairing the defect was considered an adequate solution. My car has 59,000 miles and is just out of warranty. I think had this purge valve problem (rather than just the engine light symptom) been properly addressed by the NHTSA and Ford, my family would be safer in this car. I will never buy a Ford again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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