Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10209572November 20, 2007
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE REAR WINDOWS COLLAPSED IN THE VEHICLE. THE MECHANIC STATED THAT THE PLASTIC HOLDER FAILED AND CAUSED THE CABLES TO INTERTWINE, WHICH THEN CAUSED THE WINDOW MOTOR TO MALFUNCTION. THE PASSENGER SIDE REAR PASSENGER WINDOW WAS REPLACED AT THE COST OF $300. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER FOR A DIAGNOSTIC, BUT THEY COULD NOT GUARANTEE THAT THEY WOULD BE ABLE TO ASSIST. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 25,000 AND FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209001November 15, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE IGNITION LOCK FROZE WITHOUT ANY PREVIOUS INDICATION OF MALFUNCTION. IGNITION KEY WAS UNABLE TO OPERATE LOCK. DRIVER WAS LEFT STRANDED AND LOCK SMITH HAD TO BE CALLED TO DRILL OUT THE IGNITION AS A TEMPORARY FIX AND THE IGNITION LOCK CYLINDER REPLACED AS A PERMANENT REPAIR. VEHICLE MAKE: FORD VEHICLE MODEL: FOCUS SE YEAR: 2001 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209093November 15, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER AND DRIVERSIDE DOORS ON THE 2001 FORD FOCUS ZX3 HAVE QUIT OPENING FROM THE OUTSIDE OF THE VEHICLE. DOORS HAVE LOST THE ABILITY TO BE OPENED AND I WAS INFORMED BY THE DEALERSHIP THAT THE LOCKING MECHANISMS WE "FROZEN". TO THIS DATE I HAVE NOT BEEN ABLE TO GET THE DOORS FIXED MUST LEAVE WINDOW DOWN TO REACH TO THE INSIDE TO OPEN THE DOORS IN THAT FASHION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208702November 12, 2007
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
I BOUGHT MY 2001 FORD FOCUS IN APRIL 2007 FROM A USED CAR DEALERSHIP. ONE DAY A COUPLE OF MONTHS AGO I WENT INTO A STORE AND WHEN I CAME OUT MY KEY WOULD NOT GO INTO THE IGNITION AND THE STEERING WHEEL WAS LOCKED. FORTUNATELY I GRABBED A PASSERBY TO HELP ME AND HE WAS ABLE TO GET THE KEY INTO THE IGNITION AND I WAS ABLE TO DRIVE THE CAR. THEN A FEW DAYS AGO I GOT HOME FROM WORK ONE NIGHT, PARKED MY CAR, AND WENT INSIDE. NEXT MORNING WHEN I TRIED TO LEAVE FOR WORK THE KEY WOULD NOT GO INTO THE IGNITION AND THE WHEEL WAS LOCKED AGAIN. AFTER AN HOUR OF TRYING TO GET THE KEY IN, I HAD TO CALL A MECHANIC TO TOW THE CAR TO THE SHOP AND GET IT REPAIRED. IT COST ME $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208708November 12, 2007
AIR BAGS
DEFECT REPORTED BY A PROFESSIONAL TOW COMPANY, THE INDIVIDUAL A CERTIFIED ASE AUTOMOTIVE TECHNICIAN.(VERIFIABLE) SEAT-SIDE AIRBAG DEPLOYMENT WHILE CRANKING VEHICLE. . FIRST OCCURRENCE: CRANKING VEHICLE ON ROADSIDE. DRIVER'S SEAT-SIDE AIRBAG DEPLOYS. SECOND OCCURRENCE: FOLLOWING DAY, CRANKING VEHICLE WITH PASSENGER SEATED IN FRONT. PASSENGER SEAT-SIDE AIRBAG DEPLOYS WHILE CRANKING MOTOR.NO COLLISION OR IMPACT INVOLVED NO INJURIES WORTHY OF DOCUMENTING. AIRBAG FAULTS ARE NON-DISPUTABLE UNACCEPTABLE. ANY UNWARRANTED AIRBAG DEPLOYMENT CAN COST LIVES, AND WARRANTS A FULL INVESTIGATION TOWARDS A RECALL FOR INSPECTION, AND/OR REPLACEMENT OF THE FAULT DESIGNED AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208569November 10, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH- MY KEY WON'T ENTER THE IGNITION. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS DEFECTIVE PART. FORD NEEDS TO ISSUE A RECALL ON THIS FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207836November 3, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2001 FORD FOCUS ZX3 WITH <55,000 MILES HAS BEEN FOUND TO HAVE BOTH FROM SPRINGS BROKEN. AT THE TIME OF DISCOVERY NEITHER SPRING HAD WORKED LOSE FROM THE PERCH, HOWEVER WITH ADDITIONAL TIME THE SPRINGS WOULD BE ABLE TO MOVE AND POTENTIALLY PUNCTURE A TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206677October 23, 2007
UNKNOWN OR OTHER
I HAVE A 2001 FORD FOCUS. WATER STARTED LEAKING INTO THE FRONT PASSENGER FLOOR. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THE LEAKING CONTINUED. AFTER IT RAINED AGAIN, THE WATER LEAKED INTO THE FLOOR ALL OVER MY NEW VIDEO CAMERA. I TOOK IT TO THE DEALERSHIP WHERE I LIVE AND TOLD THEM WHAT HAD HAPPENED. THEY SAID THEY COULD NOT FIND A PROBLEM, YET THE CAR DID NOT LEAK AGAIN. RECENTLY MY HUSBAND WAS DOING MAINTENANCE ON THE CAR AND FOUND A "FOR SALE" SIGN SPRAY PAINTED BLACK LODGED OVER THE CABIN AIR FILTER. HE REMOVED THE SIGN AND NOW MY CAR IS POURING WATER AGAIN. AFTER DOING SOME RESEARCH, THIS IS A COMMON PROBLEM AMONG FORD VEHICLES, ESPECIALLY '00 TO '04 FORD FOCUSES. THERE NEEDS TO BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206707October 23, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKED UP BEYOND A MERE STEERING LOCKUP AND COULD NOT BE STARTED. I HAD TO PAY TO HAVE THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. VEHICLE HAS 84K MILES. I HOPE I WON'T BE PAYING FOR A REPAIR THAT IS LIKELY TO BREAK AGAIN SOON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206581October 22, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C FAN SWITCH BURNED ALONG WITH THE CONNECTING WIRE BLOCK, PUTTING SMOKE INTO THE VEHICLE, IF THE VEHICLE HADN'T BEEN TURNED OFF AFTER SEEING SMOKE COULD HAVE RESULTED IN FIRE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10206442October 21, 2007
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KEY CAN NOT TURN IGNITION CYLINDER. THIS IS THE ISSUE EVERY TIME I TRY TO START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206411October 20, 2007
ENGINE AND ENGINE COOLING
2001 FORD FOCUS. ORIGINAL OWNER. MAINTAINED. SPARK PLUG BLEW OUT OF CYLINDER. DEALER SUGGESTED MOST EXPENSIVE FIX - NEW CYLINDER HEAD AND SPARK PLUGS. NOT COVERED BY WARRANTY. WILL INSTEAD JUST GET SPARK PLUGS RETHREADED AND TRADE IN CAR ASAP BEFORE ANY OTHER MAJOR ISSUES. CAR LOST POWER. WAS AT A STOP LIGHT AND THEN MADE A RIGHT TURN. LOST POWER AND LOUD EXPLOSIVE NOISES RESULTED ON FREEWAY ACCESS ROAD. POLICE HAD TO COME OUT UNTIL TOW. DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205735October 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS ZX3 IGNITION FAILURE THE KEY GETS STUCK IN THE IGNITION AND DOES NOT TURN AND THE CAR I GUESS IS KNOWN FOR IT AND THE COMPANY DOES NOTHING ABOUT THE PROBLEM THE CUSTOMER HAS TO PAY FOR THE NEW IGNITION EVERY TIME IT HAPPENS AND THE CAR IS KNOWN FOR DOING THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204544October 1, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE WOULD STALL. THE VEHICLE ALSO DECELERATED WITHOUT THE CONTACT REMOVING HER FOOT FROM THE ACCELERATOR PEDAL. SHE DID NOT HEAR ANY NOISES OR NOTICE ANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. HE NOTIFIED THE DEALER AND MANUFACTURER AND THEY STATED THAT THE PROBLEM WAS DUE TO THE FUEL PUMP AND THAT HIS VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204002September 24, 2007
ELECTRICAL SYSTEM:IGNITION
I OWN A 2001 FORD FOCUS AND WITHIN THE LAST MONTH IT HAS BECOME INCREASINGLY MORE DIFFICULT TO TURN THE KEY IN THE IGNITION. I DID SOME RESEARCH AND FOUND THAT THIS IS DUE TO A SUBSTANDARD/DEFECTIVE IGNITION SWITCH CYLINDER. I ALSO FOUND THAT THIS IS NOT AN UNCOMMON PROBLEM, QUITE THE CONTRARY; THERE ARE SEVERAL CAR FORUMS THAT HAVE COMPLAINT AFTER COMPLAINT SPECIFICALLY ABOUT THIS ISSUE. FOR EXAMPLE, HERE IS ONE AT CONSUMERAFFAIRS.COM: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_FOCUS_IGNITION.HTML I ACCEPT THE FACT THAT CAR OWNERS ARE RESPONSIBLE FOR THEIR OWN MAINTENANCE BUT AN IGNITION CYLINDER SHOULD NOT BE GOING BAD IN A 6 YEAR OLD CAR. FURTHERMORE, I HAVE READ SEVERAL FORD FOCUS OWNERS SAY THAT THEY HAVE HAD THIS REPAIR DONE MORE THAN ONCE. I AM A COLLEGE STUDENT; I CANNOT AFFORD TO KEEP PAYING OUT $500 TO GET THIS FIXED. PLEASE DO THE RESPONSIBLE THING AND RECALL THIS PART AND REPLACE IT WITH ONE THAT WORKS. DON'T MAKE ME REGRET BUYING A FORD IN THE FUTURE. HTTPS://SECURE.FORD.COM/SERVLET/SATELLITE/FOOTER/CONTACT-FORD/CONTACT-US-EMAIL?CONTACTMAINTOPIC=VEHICLESERVICEISSUES *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203439September 19, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. APPROXIMATELY TWO YEARS AGO, THE CONTACT NOTICED THAT HER GAS MILEAGE WAS SIGNIFICANTLY LOWER THAN OTHER 2001 VEHICLES OF THE SAME MODEL. THE DEALER STATED THAT RECALLS WERE ISSUED FOR THE FORD FOCUS, HOWEVER, THE MANUFACTURER STATED THAT THERE WERE NO RECALLS REGARDING GAS MILEAGE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,000 AND FAILURE MILEAGE WAS 30,000. *UPDATED 12/27/07 *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203163September 17, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN HESITATING AND SHAKING AND SHUT COMPLETELY OFF WHEN TURNING. THE FAILURE ONLY OCCURRED ONCE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM) WAS REFERENCED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 105,000. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201933September 5, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2001 FORD FOCUS. ON AUGUST 19, 2007, WHILE DRIVING 10 MPH, THE CONTACT HEARD METAL SCRAPING THE GROUND AND THEN PLASTIC BEING DRAGGED UNDERNEATH THE VEHICLE. SHE IMMEDIATELY STOPPED THE VEHICLE AND DISCOVERED THE FUEL TANK ON THE GROUND. SHE CALLED THE FIRE DEPARTMENT TO GET PERMISSION FOR TRIPLE A TO TOW THE VEHICLE. THE CONTACT STATED THAT THE BOLT THAT HOLDS THE ARM IN PLACE ON THE FUEL TANK HAD NO THREAD REMAINING. SHE FILED A COMPLAINT WITH FORD AND THEY STATED THAT THEY COULD NOT BE OF ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 12-12-07. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201958September 5, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM UNDER THE HOOD. SHE THEN NOTICED STEAM RISING FROM THE ENGINE AND THE VEHICLE SHUT OFF. APPROXIMATELY 5 MINUTES LATER, SHE WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE EGR VALVE CAUSED THE FAILURE AND THEY REPLACED THE VALVE AND THE HOSE ASSEMBLY. THE CONTACT STATED THAT THE VEHICLE DROVE ROUGHLY AFTER THE EGR REPLACEMENT. SHE RETURNED TO THE DEALER AND THEY STATED THAT THE ENGINE CAUSED THE FAILURE. AS OF SEPTEMBER 5, 2007, THE DEALER HAD NOT REPLACED THE ENGINE. THE FAILURE AND CURRENT MILEAGES WERE 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201039August 28, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION LOCKED WHILE ATTEMPTING TO START THE VEHICLE. SHE HAD TO STRIKE THE TIP OF THE KEY WHILE IT WAS STILL IN THE IGNITION FOR THE VEHICLE TO BE STARTED. THE DEALER REPAIRED THE VEHICLE IN JUNE OF 2006, HOWEVER, THE FAILURE RECURRED IN AUGUST OF 2007. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THE CURRENT MILEAGE WAS 57,834 AND FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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