Ford Focus Complaints (2012)
3,803 consumer complaints on file.
- #10467002July 23, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD WHENEVER HE REMOVED HIS FOOT FROM THE BRAKE PEDAL WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS SHIFTED IN DRIVE. THE CONTACT ALSO STATED THAT THE VEHICLE ONCE ROLLED BACKWARD AS MUCH AS FIFTY FEET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN RECALL REPAIR WAS PERFORMED THAT ADDRESSED THE FAILURE. THE FAILURE CONTINUED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466571July 19, 2012POWER TRAIN
PURCHASED A NEW 2012 FORD FOCUS WITH AUTOMATIC TRANSMISSION IN APRIL, 2012. IMMEDIATELY EXPERIENCED LOW SPEED TRANSMISSION SHIFTING PROBLEMS AND ALSO DISCOVERED COMPLETE FREE ROLL BACKWARD, UNENDING, UNTIL HITTING LEVEL GROUND AND/OR HITTING AN OBJECT WHILE ROLLING BACKWARDS ON AN INCLINE, EVEN WHILE IN GEAR. THIS IS A SERIOUS SAFETY AND DRIVER LIABILITY ISSUE . DEALERSHIP HAS RE-PROGRAMMED TRANSMISSION ON A TECHNICAL SERVICE BULLETIN WITHOUT SUCCESS. DEALERSHIP HAD ME TEST DRIVE ANOTHER 2012 FOCUS THINKING IT WOULD NOT DEMONSTRATE THE SAME SAFETY PROBLEM...AND TO THEIR SURPRISE..THE TEST DRIVE VEHICLE THEY GAVE ME ALSO PERFORMED THE SAME WAY ON THE FREE ROLLBACK WHILE IN GEAR. I BELIEVE THE FUNDAMENTAL PROBLEM HERE IS THAT FORD HAS DESIGNED AND MANUFACTURED IN THE 2012 FOCUS LINE A STANDARD/MANUAL TRANSMISSION (POORLY SHIFTED BY SOFTWARE AND DYSFUNCTIONAL ON THE FREE ROLL BACK ISSUE) AND IS MARKETING IT TO ALL CONSUMERS AS AN AUTOMATIC TRANSMISSION. SERVICE DEPARTMENT ACKNOWLEDGES THAT IT TRULY IS A STANDARD/MANUAL DESIGN. THE WINDOW STICKER AND SALES PROCESS MISREPRESENTS TO THE CONSUMER THAT IT IS AN AUTOMATIC TRANSMISSION. THIS MAY CONSTITUTE CONSUMER FRAUD ON A NATIONAL LEVEL LEADING TO EITHER CLASS ACTION LITIGATION, TOTAL RECALL AND/OR INDIVIDUAL CASES OF LITIGATION. I AM CONSIDERING ALL OF THE ABOVE AS THE PROBLEM REMAINS AND HAS NOT BEEN RECTIFIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465927July 17, 2012POWER TRAIN, SUSPENSION, ENGINE
THE TRUNK LID IS OUT OF ALIGNMENT THE VEHICLE SHUDDERS AT ACCELERATION MAJOR SUSPENSION WORK REQUIRED DO TO ENGINEERING AND PRODUCTION ENGINE SHUDDERS AND CLUNKS WHEN SHUTTING OFF ROUGH IDLE AND ENGINE MISSES. PROBLEMS ARE INCONSISTENT . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465831July 16, 2012SERVICE BRAKES, HYDRAULIC, TIRES
WHEN MAKING A LEFT TURN FROM A MAIN ROAD ONTO A SIDE STREET I ENCOUNTER MASSIVE GRINDING NOISES COMING FROM WHAT SOUNDED LIKE MY LEFT FRONT TIRE AREA. I THOUGHT MAYBE IT WAS MY IMAGINATION. FROM THEN ON THERE IS INTERMITTENT NOISES COMING FROM THAT AREA (SOUNDS LIKE PLASTIC RUBBING ON SOMETHING) I TOOK IT TO THE DEALERSHIP ON SAT, 7/14 THEY DID A VISUAL SAFETY EXAM AND FOUND NOTHING WRONG BUT THEY DID ROTATE MY TIRES JUST IN CASE. I AM ALSO EXPERIENCING A GRINDING NOISE WHEN PRESSING ON THE GAS FROM ABOUT 0-20 MPH (GOING STRAIGHT) (SOUNDS SEPARATE FROM THE GRINDING ISSUES UNDER THE TIRE, BUT I AM UNSURE IF THIS IS RELATED. I AM SCHEDULED TO TAKE THE CAR BACK TO THE DEALERSHIP ON 7/19 TO SEE IF THEY CAN FIND A PROBLEM. VERY FRUSTRATING AS THIS CAR IS JUST OVER 6 MONTHS OLD! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465739July 15, 2012STEERING
WHILE SLOWING TO A STOP, DRIVING IN A STRAIGHT LINE, THE POWER STEERING SUDDENLY FAILED. THE CAR WAS EXTREMELY DIFFICULT TO STEER. THE DASHBOARD DISPLAYED "POWER STEERING ASSIST FAULT: SERVICE REQUIRED." THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 2 MINUTES. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE POWER STEERING RETURNED. I TOOK THE CAR TO THE FORD DEALERSHIP, AND THEY DID NOT FIND ANY PROBLEMS WITH THE POWER STEERING SYSTEM. TWO WEEKS LATER ON JULY 14, AT 1717 MILES, AS I WAS ACCELERATING FROM A STOP, DRIVING IN A STRAIGHT LINE AT APPROXIMATELY 10 MILES PER HOUR, THE POWER STEERING FAILED AGAIN AND THE SAME ERROR MESSAGE WAS DISPLAYED. THE CAR WAS EXTREMELY DIFFICULT TO STEER. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE POWER STEERING RETURNED. AGAIN, THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 2 MINUTES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465641July 14, 2012POWER TRAIN
THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. THE CAR JERKS,SHUTTER.JUMPS, MISSHIFTS, RATTLES. THE CAR HAS BEEN BACK 3 TIMES AND REPROGRAM 2 TIME TBS,ABS.PCM. THIS CAR IS JUNK AND NEED BE FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465457July 12, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN HE APPLIED THE ACCELERATOR FROM A STOPPED POSITION, THE VEHICLE STALLED AND NEARLY CAUSED CRASHES WHILE IN TRAFFIC. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465313July 11, 2012STEERING, POWER TRAIN
SINCE DAY ONE OF THE PURCHASE OF MY (MARCH ) 2012 FORD FOCUS THE STEERING "FEELS" LIKE IT IS CONSTANTLY WANDERING, AFTER AN HOUR DRIVE TIME, YOUR ARM IS GIVE OUT FROM THE STRESS. MY CAR ALSO SEEMS TO HAVE A FLUTTER IN THE TRANSMISSION OR ENGINE DURING TAKE OFF. THE CAR WILL ALSO ROLL BACK WHILE STOPPED ON AN INCLINE. THE DEALER CHECKED STEERING THE 4TH DAY AFTER PURCHASE AND ASSURED ME THE STEERING WAS FINE, THAT IT WAS NEW & TIGHT. I DID RECIEVE A RECALL ON THE TRANSMISSION TO UPGRADE OR MODIFY SOME TYPE OF CHIP. I CANNOT TELL ANY IMPROVMENT SINCE THE UPGRADE. MY WIFE & SON HATE TO DRIVE MY CAR BECAUSE THEY ARE AFRAID OF THE STEERING AND ROLLING BACK....BY THE WAY IT IS AN AUTOMATIC TRANSMISSION---I HAVE NEVER EXPERIENCED THIS ON ANY VEHICLE THAT I HAVE OWNED IN THE PAST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465315July 11, 2012ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING CAR JUMPS OR HOPS VIOLENTLY. ENGINE MAKES GRINDING/CHATTERING NOISE WHEN CHANGING GEARS. EXPERIENCE ROLL BACK WHEN ON A SLIGHT INCLINE. POWER SHIFT 6 SPEED IS NOT SAFE. HAVE TROUBLE CROSSING LANES OF TRAFFIC FOR THE JUMPING/LAUNCH JUDDER PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465117July 10, 2012VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE, EXTERIOR LIGHTING:HEADLIGHTS, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464010July 2, 2012POWER TRAIN
I WAS DRIVING ON FREEWAY AT 5 MPH DUE TO TRAFFIC AND ALL OF A SUDDEN MY 2012 FORD FOCUS SHUT DOWN WITH NO WARNING IT SORT OF SCARED ME BECAUSE DIDN'T KNOW WHY? I SAID OK MAYBE JUST A COINSIDENCE BUT TO MY SURPRISE. IT HAPPENED AGAIN ON FREEWAY SINCE THATS MY DAILY ROUTE WAS GOING 45MPH AND AGAIN TURNED OFF I TOOK TO GET SERVICED SINCE I DRIVE FROM RIVERSIDE TO BURBANK EVERYDAY THOUGHT MAYBE NEEDS TO GET SERVICED AND MENTIONED TO FELLOW A FORD BUT SAID WELL IF IT HAPPENS AGAIN BRING IT IN AND WILL CHECK IT OUT SO I SAID OK WELL HOPEFULLY NOT BUT IT HAPPEND FOR 3RD TIME AND I WAS GOING 70 MPH AND ALMOST GOT IN AN ACCIDENT THANK GOD NO ONE WAS NEXT TO ME HAD TO STOP BECAUSE IT TURNED OFF COMPLETELTY BUT THIS TIME SAID TRANSMISSION ON SCREEN SO I TOOK IT TO FORD AND I EXPLAINED EVERYTHING TO THEM BECAUSE I'M SCARED I'M NOT GONNA MAKE IT HOME TO MY FAMILY AGAIN BECAUSE GOING AT 70 MPH ON FREEWAY AND ALL OF A SUDDEN CAR SHUTS DOWN IMAGINE HOW SCARED I WAS..... THE PEOPLE AT FORD CHECKED IT OUT AND TOOK IT FOR A DRIVE ON FREEWAY AND SAID IT WAS FINE NOTHING CAME UP BUT HELLO IT DOESN'T HAPPEN EVERYDAY THEY EXPLAINED THEY CHECKED OTHER FORD STORES TO SEE IF THEY HAVE HEARD OF SUCH PROBLEM AND SUPPOSEDLY IT HASN'T BUT I'M READING SOME OF THESE COMPLAINTS AND I SEE SOME ARE RELATED SO I NEED TO FIND OUT WHT TO DO BECAUSE I HONESTLY DO NOT FEEL SAFE DRIVING THIS CAR. JUST THINKING WHEN AM I GOING TO CRASH OR DIE. NOT FAIR THAT THEY DON'T WANT TO SEE THE PROBLEM SO WHAT NEEDS TO HAPPEN FOR THEM TO DO SOMETHING FOR ME TO DIE.... I DON'T EVEN LET MY WIFE DRIVE IT BECAUSE IT IS NOT SAFE..... *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463388June 28, 2012STEERING
AS I WAS TURNING OUT OF A STORE INTO TRAFFIC, THE POWER STEERING WENT OUT....POWER ASSIST FAULT CAME UP ON COMPUTER SCREEN....STEERING BECAME VERY DIFFICULT TURN....ONCE I GOT OFF THE ROAD I TURNED THE CAR OFF AND THEN ON AGAIN AND THE STEERING RETURNED....I TOOK THE CAR TO A DEALERSHIP AND THEY SAID THEY FIXED IT PER SSM 21987 CODE. ONE WEEK LATER IT HAPPENED AGAIN, TWICE WITHIN 6 MILES....FIRST TIME I WAS BACKING UP AND THE SECOND TIME I WAS DRIVING AROUND 40 MILES PER HOUR....IT APPEARS THIS CAN HAPPEN AT ANYTIME AND IN ANY GEAR....I CALLED DEALERSHIP AND IMMEDIATELY HAD IT TOWED TO THEIR SHOP...PRESENT MILEAGE 2076 MILES....I'LL SEE WHAT THEY HAVE TO SAY THIS TIME....I FEAR THIS COULD BE A VERY DANGEROUS SITUATION IF IT CONTINUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463448June 28, 2012POWER TRAIN
I BOUGHT THE 2012 FORD FOCUS SEL ON MAY 5TH 2012. THE CAR HAS HAD BOTH FRONT STRUTS REPLACED, AT 69 MILES!! THE CAR JERKS AND REFUSES TO GO WHEN YOU GIVE IT GAS AFTER BEING COMPLETELY STOPPED, I WAS ALMOST HIT PULLING OUT ONTO A BUSY ROAD BECAUSE THE CARE WOULD NOT GO!!!! THE TRANSMISSION NEEDS TO BE REPLACED IN THIS CAR, HOWEVER GREY DANIELS FORD IN BRANDON MISSISSIPPI WILL NOT DO THAT, SO I HAVE DRIVEN THIS VEHICLE APPROXIMATELY A WEEK AND A HALF SINCE BUYING ON MAY 5TH, THE REST OF THE TIME IT HAS BEEN IN THE SHOP. FORD SHOULD HAVE TO FIX THESE VEHICLES CORRECTLY. STOP PUTTING A BANDAID ON THE PROBLEM AND FIX IT ALREADY!!!! I GUESS THEY'LL WAIT UNTIL SOMEONE GETS KILLED BECAUSE OF THEIR NEGLECT TO DO ANYTHING ABOUT THE PROBLEMS.....BUT THEN WHO KNOWS THAT MIGHT NOT EVEN GET THEIR ATTENTION. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE, THAT I CAN GUARANTEE!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462942June 25, 2012POWER TRAIN
NEW CAR ...... THIS HAS HAPPENED 3 TIMES SINCE DATE OF PURCHASE 5/31/12 .......... FROM A STOPPED POSITION AND ACCELERATING TO GO FORWARD THE CAR WOULD JERK FORWARD, HESITATE AS IF STALLING ....... LAST TIME IT STOPPED DEAD IN THE MIDDLE OF THE INTERSECTION .............. TOLD BY FORD TECH THIS IS DO TO THE TRANSMISSION BEING CONTROLLED BY COMPUTER CHIPS ............ CAR IS GOING IN FOR SERVICE TODAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462989June 25, 2012SERVICE BRAKES, HYDRAULIC, POWER TRAIN, STEERING
THE VEHICLE WAS PARKED. I STARTED IT UP AND BACKED OUT OF THE PARKING SPACE. I SHIFTED INTO DRIVE AND BEGAN MOVING FORWARD. AFTER GOING APPROXIMATELY 20 FEET THE "I" SIGN ILLUMINATED ON THE INSTRUMENT PANEL AND THE MESSAGE "STEERING MALFUNCTION, NEEDS SERVICE" CAME ON, ALONG WITH THE ALARM JINGLE. I TRIED TO STEER THE CAR OUT OF THE MIDDLE OF THE DRIVE LANE AND MANAGED TO GET IT OVER TO THE SIDE, BUT THE STEERING WAS PRACTICALLY FROZEN. I TURNED OFF THE IGNITION AND LOOKED FOR ANY OBVIOUS SIGNS OF TROUBLE, BUT COULD FIND NONE. AFTER READING THROUGH THE OWNER'S MANUAL AND CHECKING THE ENGINE COMPARTMENT, I RESTARTED THE CAR (ABOUT 20 MINUTES AFTER I SHUT IT OFF) AND NO WARNING SIGN CAME ON. I TEST DROVE IT IN THE PARKING LOT FOR A MINUTE TO SEE IF THE STEERING WOULD FUNCTION PROPERLY AND THEN DROVE HOME AND EXPERIENCED NO FURTHER PROBLEMS. I TOOK IT TO THE FORD AUTOWAY DEALERSHIP FOR INSPECTION AND THEY DIAGNOSED THE PROBLEM AS STEMMING FROM AN ABS "CORRUPTED" PROGRAM. THEY TOLD ME THE EPAS GETS IT POWER THROUGH THE ABS. THEY REBOOTED THE ABS PROGRAM AND I'VE HAD NO FURTHER PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462506June 21, 2012AIR BAGS
NEW TITANIUM MODEL FOCUS ... AIR BAG LIGHT STARTING COMING ON WHILE DRIVING THE CAR DOWN THE ROAD ... THIS HAPPENED ON SEVERAL OCCASIONS, UNTIL FINALLY THE LIGHT CAME ON AN STAYED ON. DEALER HAS HAD THE CAR FOR 7 DAYS NOW AND STILL UNABLE TO FIX THE ISSUE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462195June 19, 2012FUEL/PROPULSION SYSTEM
AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY. INTERMITTENT VIBRATES, BUCKS, HESITATES, SLIPS & JERKS. CAN'T RELY ON TAKE-OFF ACCELERATION WHETHER IT WILL ENGAGE PROPERLY, PULLING INTO TRAFFIC IS VERY DANGEROUS. STOP AND GO TRAFFIC IS VERY DANGEROUS. IT'S LIKE SOMEONE DRIVING A STICK SHIFT AND NOT HAVING THE CLUTCH & GAS IN SYNC, ONLY IT'S AN AUTOMATIC SO YOU CAN'T DO ANYTHING ABOUT IT. I HAVE HAD THE CAR IN TO THE SERVICE DEPARTMENT ON 3 OCCASIONS. THE FIRST TIME THE TECH LAUGHED AT ME AND TOLD ME IT WAS JUST THE "NEW" 6-SPEED TRANSMISSION. 2ND TIME, THEY REPLACED SOME PARTS IN THE TRANSMISSION. 3RD TIME, THEY HAD THE CAR 4 DAYS & SAID THERE WAS NOTHING OUT OF THE ORDINARY HAPPENING. THERE IS DEFINITELY SOMETHING WRONG WITH THIS TRANSMISSION, AND FORD NEEDS TO DO SOMETHING TO FIX THEM BEFORE AN ACCIDENT HAPPENS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462649June 18, 2012ENGINE AND ENGINE COOLING, POWER TRAIN:MANUAL TRANSMISSION
WAS TOLD THIS CAR HAD "AUTOMATIC TRANSMISSION". AFTER A FEW HUNDRED MILES ON IT, I NOTICED THE TRANSMISSION SHIFTED SPORADICALLY AND WITH NO PREDICTION. ENGINE SHUDDERED, CAR LOST POWER AND WAS NOT SAFE TO DRIVE. THE KEY HERE IS NO PREDICTION AS TO HOW THE CAR WILL REACT WHEN UNDER ACCELERATION. TOOK TO DEALER AND WAS TOLD "THIS ISN'T AN AUTOMATIC TRANSMISSION - IT'S A COMPUTER- CONTROLLED MANUAL THAT HAS TO LEARN HOW YOU DRIVE". DEALER UPLOADED A COMPUTER UPDATE FROM FORD. THE NEXT HUNDRED MILES OF DRIVING ALMOST CAUSED NUMEROUS ACCIDENTS DUE TO LACK OF ACCELERATION AND UNEVEN PERFORMANCE. 6/4/2012 I TRIED TO MERGE INTO TRAFFIC AND CAR REFUSED TO SPEED UP. I ALMOST CAUSED A MAJOR ACCIDENT, BUT NUMEROUS DRIVERS SLAMMED ON THEIR BRAKES AND/OR SWERVED AND AVERTED MULTIPLE COLLISIONS. TOOK THE CAR TO DEALER 6/5/2012 AND TOLD THEM WHAT HAPPENED. WAS TOLD BY HEAD TECH "IT JUST HAS TO GET USED TO HOW YOU DRIVE". I TOLD HIM THERE WERE THREE DIFFERENT PEOPLE DRIVING THIS FOCUS. HE SAID WE CAN'T, BECAUSE THAT WOULD JUST END UP TOTALLY "CONFUSING" THE COMPUTER. AS THE CAR IS TOO DANGEROUS TO DRIVE, IT IS STILL AT THE DEALER. MILES ON VEHICLE ARE UNDER 800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462008June 17, 2012POWER TRAIN
POOR SHIFT QUALITY 6 SPEED DUAL CLUTCH AUTOMATIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461718June 14, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STOPPED AT A STOP SIGN, THE VEHICLE WAS HESITANT TO ACCELERATE AS THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. AS THE VEHICLE FINALLY ACCELERATED, IT JERKED FORWARD VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A MANUFACTURER'S RECALL FOR AN UPDATE TO THE TRANSMISSION. AFTER THE UPDATE WAS PERFORMED, THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0