Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10231388June 17, 2008
SUSPENSION:FRONT
CAR WAS TURNED ON TO RETURN HOME FROM WORK. HEARS A LOUD NOISE FROM FRONT OF CAR WHEN PUT IN DRIVE. CAR AFTER THAT WAS RUBBING ON RIGHT FRONT TIRE SO DIDN'T DRIVE HOME. LEFT IN WORK PARKING LOT. HAD TOWED TO METCALF'S AUTO CLINIC IN DYER, IN. RIGHT FRONT COIL SPRING HAD BROKEN. ASKED WHY WOULD THAT HAPPEN WHEN MILES ARE LOW 49K FOR 2000 FORD FOCUS SE AND GARAGE KEPT. ATTENDANT SAID FORD IS AWARE OF PROBLEM SO I CALLED FORD DEALERSHIP IN MERRIVILLE IN. WAS TOLD NOTICES WENT OUT TO INFORM OWNERS OF PROBLEM IN NOV OF 2004 AND THAT AN EXTENDED WARRANTY WAS GIVEN TO FIX IF PROBLEM OCCURRED. ONLY I NEVER RECEIVED SUCH NOTICE. SO NOW I AM ASKING FOR FORD TO PAY FOR REPAIR AND THEY REFUSED IT SAYING IT WASN'T FIXED AT A FORD DEALERSHIP. I WAS ALSO TOLD THAT YOU WERE NOTIFIED WHEN A NOTICE WAS SENT TO ME.. BUT WHEN I CALLED I WAS TOLD ONLY FORD HAS THAT INFORMATION. SO IS A CATCH TWENTY TWO. WARRANTY OFFERED BY FORD IS SUPPOSE TO BE FOR 10 YEARS AND 150,000 MILES. SO I FALL UNDER WARRANTY BUT CANNOT PROVE I DIDN'T RECEIVE NOTICE AND IS THEIR EXCUSE FOR NOT WANTING TO RE-IMBURSE ME FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230482June 10, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FORD FOCUS 2000 SE - CAR LOSES ENGINE POWER WHEN DRIVING ON HIGHWAY AT 50/55 MPH. THEN WARNING SIGN LIGHTS UP AFTER A FEW MINUTES. I NOTICED THIS HAPPENS DURING HOT WEATHER MAINLY. EVEN AFTER LESS THAN 10 MILES OF DRIVING. IF I STOP THE CAR A FEW MINUTES, THE WARNING LIGHT SHUTS OFF BUT THE PROBLEM IS STILL EXISTING. DOES NOT HAPPEN DURING COLD MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229820June 3, 2008
STEERING
THE IGNITION LOCKED UP ON MY WIFE'S FORD FOCUS FOR THE UMPTEENTH TIME AND HAD TO BE REPLACED DUE TO THE TUMBLERS AND OTHER PARTS BREAKING. THIS IS THE SECOND IGNITION THAT WE HAVE HAD TO REPLACE SINCE WE BOUGHT THE CAR IN 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229478June 2, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS TAKEN TO A MECHANIC FOR AN ALIGNMENT. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE TWO FRONT COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE TWO FRONT SPRINGS, THE TWO REAR WHEEL CYLINDERS, AND A BRAKE LINE. THE CONTACT LEARNED OF NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS AND BOLTS), BUT IT DID NOT APPLY TO HER VIN. SHE CALLED THE DEALER AND WAS INFORMED THAT THE RECALL HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 06/16/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229496June 2, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY SON WAS DRIVING THE CAR. HE GOT TO HIS DESTINATION AND THERE WAS SMOKE BILLOWING FROM UNDER THE HOOD. HE WAS GOING TO OPEN THE HOOD BUT HE NOTICED FLAMES AND HE THEN RETRIEVED AN EXTINGUISHER AND CALLED 911. THE FRONT OF THE CAR WAS TOTALLY BURNED AND ALL THE WINDOWS WERE SHATTERED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10229610June 2, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2000 FORD FOCUS AS DOES MY EX BOTH HAVING THE SAME YEAR MAKE AND MODEL OF THE FORD FOCUS! THE PROBLEM IN WHICH WE BOTH HAVE ENCOUNTERED IS THAT 3 OUT OF THE 4 WINDOWS IN OUR CARS NO LONGER WORK THE WINDOWS AT FIRST WOULD MAKE A POPPING SOUND ON SOME OTHERS JUST BROKE SUDDENLY. NOW WHEN I SAY BROKE THE MOTORS TO ALL THE WINDOWS STILL WORK BUT THE PLASTIC CLIP THAT HOLDS THE WINDOW ON THE TRACKS. I RECENTLY TOOK MY CAR TO HAVE SAFETY AND ADMISSIONS DONE AND WAS NOT ABLE TO PASS SAFETY DO TO THE FACT THAT MY DRIVERS SIDE WINDOW DOES NOT ROLE DOWN. WHAT I HAVE BEEN FORCED TO DO IS ALL THREE OF THE WINDOWS NOT WORKING ARE EITHER HELD UP BY TAPE OR A DOOR STOP FROM THE INSIDE. DO TO MY WINDOWS HAVING TO BE HELD IN THE MANNER THEY ARE I AM CONSTANTLY WORRIED ABOUT MY CAR BEING AN EASY TARGET FOR A BREAK IN THUS I DON'T HAVE THE COMFORT LEVEL I FEEL I SHOULD WITH MY OWN VEHICLE. I HAVEN'T BEEN ABLE TO FIX THE WINDOWS YET DUE TO THE HIGH COST OF NEARLY $200 PER WINDOW. AS I SEE IT THIS WOULD HAVE TO BE A FACTORY DEFAULT SEEING IF IT HAD ONLY HAPPENED TO ONE WINDOW MAYBE A FLUKE BUT THREE OF MY FOUR ALSO THREE OF THE FOUR ON MY EX'S VEHICLE TOO!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229683June 2, 2008
UNKNOWN OR OTHER
IGNITION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229250May 29, 2008
ENGINE AND ENGINE COOLING
MY SON WAS DRIVING A 2000 FOCUS HATCHBACK. JUST ENTERED INTO A JUGHANDLE TO MAKE A TURN ENGINE LIGHT AND OIL LIGHTS WENT ON, CAR LOCKED UP AND SMOKE ENTERED INSIDE THE CAR. HE WAS ABLE TO GET OUT OF THE VEHICLE AND CAR WAS ON FIRE. VEHICLE WAS TOTALED IN THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10229006May 27, 2008
SUSPENSION:FRONT
THE FRONT PASSENGER SIDE COIL SPRING OF MY 2000 FORD FOCUS ZTS BROKE IN HALF AND PUNCTURED THE TIRE. THE CAR WAS THEN TOWED TO A MECHANIC. I HAVE FEWER THAN 50K MILES ON THE CAR. THE ONLY EVENT THAT MIGHT HAVE LED UP TO THE BREAK WAS TRAVELING AT LESS THAN 10MPH OVER A SPEED BUMP INSIDE A PARKING GARAGE. THE SPRING, SHOCK ABSORBER, AND TIRE MUST BE REPLACED. AND MY MECHANIC EXPRESSED SURPRISE THAT THE TIRE DID NOT EXPLODE. I CONTACTED FORD TO DETERMINE WHETHER THERE WAS A RECALL ON THIS PART SINCE IT WAS SUCH AN UNUSUAL OCCURRENCE. I WAS INFORMED THAT SOME CARS OF THE SAME MAKE, MODEL , AND YEAR WERE RECALLED BECAUSE OF CORROSION ON THESE SPRINGS. HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. A QUICK SEARCH OF WEBSITE SET UP FOR FORD FOCUS OWNERS BY OWNERS REVEALED SEVERAL PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228223May 19, 2008
SUSPENSION:FRONT, ELECTRICAL SYSTEM, POWER TRAIN:DRIVELINE, WHEELS
2000 FORD FOCUS #1 CAR HAS BEEN OWNED BY ME SINCE 2001 (BOUGHT FROM A DEALER WITH 13K MILES ON IT), IT GETS USED LIGHTLY AND NEVER GOES ON LONG TRIPS. I USE IT JUST FOR LOCAL DRIVING, TO AND FROM WORK. (ABOUT 5 MILES A DAY, CAR HAS 80K MILES ON IT) THIS CAR IS A LEMON! I HAVE HAD SOME OF THE STRANGEST PROBLEMS AND GONE THROUGH MORE RECALLS THEN ANYONE SHOULD HAVE TO. #2 PROBLEMS I'M HAVING CURRENTLY: SUSPENSION CAR'S FRONT PASSENGER SIDE SPRING HAS BROKEN, MAKES VERY LOUD CRUNCHING NOISES WHEN TURNING, NEEDS REPAIR. ELECTRICAL CAR HAS SMELLED OF BURNING RUBBER, AND ELECTRICAL SYSTEM HAS STARTED SMOKING ON MORE THEN ONE OCCASION, HAVE COME VERY CLOSE TO GOING UP IN FLAMES. TURNING THE CAR OFF THEN DISCONNECTING THE BATTERY TERMINAL CURES THE PROBLEM TEMPORARILY. WAS ALSO TOLD BY LOCAL MECHANIC FRONT AXLES ARE BAD, AND NEED TO BE REPLACED SOON BUT DO NOT KNOW MUCH MORE ABOUT IT. PROBLEMS I'VE HAD: FUEL PUMP RECALL, DOOR LATCH RECALL, AND BATTERY CABLE RECALL. HAVE ALSO HAD PROBLEMS WITH THE REAR BEARINGS OF THE CAR, PAID OUT OF POCKET TO FIX THOSE, BECAUSE DEALER TOLD ME THERE WAS NO RECALL ON THEM. AFTER READING NHTSA CAMPAIGN #01I017000 I HAVE SINCE LEARNED OTHERWISE. #3 ALL THE PROBLEMS I'M HAVING WITH THE CAR CURRENTLY ARE NOT FIXED. ALL THE OTHER ONES WERE REPAIRED BY THE DEALER WITH THE EXCEPTION OF THE REAR WHEEL BEARINGS. THE FRONT SPRING IS STILL AVAILABLE AS IS STILL ON THE CAR, AND HE ELECTRICAL SYSTEM IS STILL INTACT. I WILL HAVE TO REPLACE THE SPRING SOON BUT I'LL HOLD ON TO IT. THE SAME GOES FOR THE FRONT AXLE'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227839May 15, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS . I AMONG SEVERAL CO-WORKERS WHO CAR POOL BECAME STRANDED DUE TO A FAILURE IN THE KEY LOCK IGNITION SWITCH. THE KEY WOULDN'T TURN. MY KIDS HAD TO SIT AFTER SCHOOL FOR 2 1/2 HOURS TILL I COULD PICK THEM UP IN ANOTHER VEHICLE ONCE I HAD MY VEHICLE TOWED. ADDITIONALLY MY CO-WORKERS WERE DELAYED TO THEIR FAMILIES AND SEVERAL OF THEIR CHILDREN MISSED IMPORTANT AFTER SCHOOLS ACTIVITIES. IN REVIEW OF OTHER TESTIMONIALS ONLINE THIS IS A CHRONIC PROBLEM WITH THIS FORD VEHICLE AND APPEARS TO BE ITS NUMBER 1 COMPLAINT IN CUSTOMER SATISFACTION..IF THIS IS A CHRONIC ISSUE FORD SHOULD FIX THIS AT NO COST TO THE CONSUMER..SO NOW I TOW IT TO THEM SO THEY CAN REPLACE WITH ANOTHER FAILING PART FOR 500.00...IT'S NOT RIGHT..IT IS A SAFETY ISSUE FOR MY KIDS WERE LEFT UN ATTENDED FOR 2 1/2 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227492May 12, 2008
SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
I WAS DRIVING NY CAR ABOUT 25-30 MPH WHEN I HEARD A NOISE. LOW AND BEHOLD MY RIGHT WHEEL WAS WOBBLING BACK AND FORTH. THEN IT STOPPED FOR A MOMENT SO I DECIDED TO TAKE CAR TO SHOP. ON MY WAY TO THE SHOP MY BARRING WENT COMPLETELY OUT. MY ABS LIGHT CAME ON THE EVERYTHING LOCKED UP,GOT TO SHOP RIGHT REAR WHEEL WAS SMOKING BAD. SHOP TOLD ME EVERYTHING BURNED UP COAST ME 1,200.00 TO GET BACK ON ROAD. JUST ONE OF THE MANY THINGS FIXED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10227195May 10, 2008
SUSPENSION:FRONT
WHILE THE CAR WAS PARKED I HEARD A POP COME FROM THE CAR. THEN PART OF THE FRONT PASSENGER SIDE COIL SPRING FELL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227032May 8, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT COULD NOT ACCELERATE OVER 20 MPH, EVEN AFTER SHE SHIFTED INTO THIRD GEAR. SHE ALSO NOTICED THAT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 120,692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226882May 7, 2008
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION KEY STUCK. VEHICLE WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226666May 5, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE IGNITION PIN INSIDE THE IGNITION CYLINDER FAILED. HE WAS UNABLE TO CONTROL OR MOVE THE STEERING WHEEL AND THE BRAKES DID NOT FUNCTION. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE DEALER STATED THAT THE IGNITION CONTROL WAS THE CAUSE OF THE FAILURE. THE FAILURE PREVIOUSLY OCCURRED TWO YEARS AGO. THE DEALER REFUSED TO REPAIR THE VEHICLE FOR FREE BECAUSE THE WORK THAT WAS PREVIOUSLY DONE WAS ONLY FOR A YEAR. THEY ARE NOW CHARGING THE CONTACT THE SAME PRICE FOR THE REPAIR, BUT HE REFUSES TO HAVE HIS VEHICLE REPAIRED AT THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226566May 3, 2008
ELECTRICAL SYSTEM:IGNITION
KEY WONT TURN IN IGNITION. ITS LOCKED UP PUT KEY IN AND TRIED TO TURN WITH NO LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226517May 2, 2008
ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
WELL, BASICALLY, MY IGNITION HAS GONE OUT ON MY 2000 FORD FOCUS FOR THE THIRD TIME. I'VE GONE ON THE WEB AND HAVE READ THE SAME PROBLEM HAPPENING TO OTHER PEOPLE. THE KEY WILL NOT TURN THE IGNITION AND IT WILL NOT START. I THINK THIS SHOULD BE INVESTIGATED DUE TO A SAFETY HAZARD. IMAGINE BEING IN A REMOTE LOCATION AND BEING IN NEED OF MEDICAL ATTENTION AND YOUR CAR NOT STARTING? IMAGING GOING HIKING AND TWISTING YOUR ANKLE, AFTER SUFFERING THROUGH AGONIZING PAIN, YOU REALIZE YOU HAVE TO SUFFER MUCH LONGER BECAUSE YOU CAN'T TURN THE KEY IN YOU IGNITION. I'VE NEVER HAD TO EXPERIENCE ANY OF THESE SITUATIONS, BUT I HAVE EXPERIENCED MY THIRD IGNITION FAILURE. THE FIRST TWO WERE $300 EACH, AND I JUST GOT OFF THE PHONE WITH A FORD DEALERSHIP AND THEY TOLD ME IT WOULD COST $600?? PRICE GOUGING IN OUR TIME OF HIGH GASOLINE COSTS?? I BELIEVE THESE FAULTY PARTS NEED TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226421May 1, 2008
ELECTRICAL SYSTEM
UNABLE TO TURN IGNITION TO START CAR WITH KEY, REGULAR MECHANIC UNABLE TO FIX PROBLEM, HAD TO BE SENT TO A FORD DEALER TO REPLACE THE LOCK CYLINDER AT A COST OF 350.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225877April 28, 2008
ELECTRICAL SYSTEM
2000 FORD FOCUS IGNITION FAILURE. CAR IGNITION LOCKED/FROZE UP AND I HAD TO HAVE THE CAR TOWED AND THE IGNITION REPLACED AT A COST OF SOME $500. THIS IS A WIDESPREAD PROBLEM WITH THE FORD FOCUS AND FORD REFUSES TO REIMBURSE ME AND HAS NOT ADDRESSED THE PROBLEM WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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