Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10545239September 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD ROLL AWAY WHEN PARKED ON A SLIGHT INCLINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,500....UPDATED 11-14-13 *BF THE CONSUMER STATED SHE STARTED HEARING A KNOCKING NOISE COMING FROM UNDER THE HOOD, ESPECIALLY WHEN GOING OVER A BUMP OR IN A PARKING LOT. AROUND THAT TIME, SHE ALSO STARTED TO REALIZE THE VEHICLE WAS ROLLING BACKWARDS ON AN INCLINE, WHEN SHE TOOK HER FOOT OFF THE BRAKE AND THEN STARTED TO ACCELERATE. IT CONTINUE TO HAPPEN ON AND OFF WHENEVER SHE WAS ON AN INCLINE. ALSO, WHEN THE CONSUMER PROCEEDED FROM A STOP LIGHT, OR STOP SIGN, IT FELT AS THOUGH THE VEHICLE WASN'T GOING INTO TO GEAR. WHEN IT DID, THERE WAS A STUTTER AND THE VEHICLE WOULD HESITATE , AS IF IT WERE GOING TO STALL. WHILE MERGING INTO TRAFFIC ON THE HIGHWAY, WHEN SHE PRESSED THE ACCELERATOR, THE VEHICLE WOULDN'T GO INTO GEAR. THE DEALER UPDATED THE PCM AND TWICE AND REPLACED A STRUT BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544836September 22, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING APPROX 30 MILES PER HOUR ON A B ROAD, JUST AFTER TURNING RIGHT THE CAR DISPLAYED A "STOP SAFELY NOW" WARNING AND THE CAR LOST ALL POWER TO THE DRIVE TRAIN AND THE CAR LITERALLY STOPPED MOVING. LUCKILY, THERE WAS NO ONE BEHIND ME WHEN THE FAULT OCCURRED. I POWER CYCLED THE CAR AND I WAS ABLE TO DRIVE AWAY AFTER A FEW MINUTES. I HAVE NEVER HAD AN ISSUE WITH THE CAR UNTIL LAST NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544417September 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED AS IT VIBRATED ABNORMALLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE DID REGAIN SPEED AS THE CONTACT COASTED ALONG THE HIGHWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544466September 19, 2013
STEERING
CHROME STEERING WHEEL TRIM BEGAN TO PEEL OFF. CUT MY FINGER A FEW DIFFERENT TIMES TO WHERE I WAS BLEEDING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10544193September 18, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VENT LINERS IN THE REAR WINDOW WERE DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REAR DECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544268September 18, 2013
POWER TRAIN
METALIC GRINDING NOISE IS HEARD WHEN ACCELERATING AT SLOW SPEEDS. TRANSMISSION SHIFTS AT APPROXIMATELY 1500 RPM AND BETWEEN 10-25 MPH, GRIDING NOISE IS HEARD FOR A FEW SECONDS, THEN STOPS. AS CAR PROCEEDS INTO NEXT GEAR, IF RPM DROPS TO 1500 AND SPEED AGAIN BETWEEN 10-25 MPH, GRINDING NOISE IS HEARD. I HAVE TAKEN THE CAR TO SERAPHIN FORD IN VERNON, THEY CLAIM TO HAVE DRIVEN THE CAR WITHOUT HEARING THE NOISE. A SEPARATE DATE, I TOOK THE CAR TO SERAPHIN FORD, DROVE A MECHANIC IN THE CAR, BUT THE NOISE WAS FAINT AND MECHANIC COULD NOT HEAR IT. SOMETIMES THE SOUND IS FAINT, OTHER TIMES SOUND IS LOUD. NO RHYME OR REASON. I HAVE READ MUCH ON THE INTERNET ABOUT THIS EXACT ISSUE WITH 2012-2013 FOCUS POWER TRAINS. I AM CONVINCED THERE IS A PROBLEM THAT FORD IS NOT ADDRESSING. ALSO, POWER TRAIN LAGS AND FLUTTERS OFTEN. I HAVE LEARNED TO DRIVE VERY "GENTLY" TO PREVENT LAG/SHUTTER/SURGE WHEN DRIVING. I HAVE NOTICED WHEN USING CRUISE CONTROL AT HIGHWAY SPEEDS, IF I ATTEMPT TO ADJUST THE SPEED USING THE STEERING WHEEL CONTROLS (TO ADVANCE SPEED), THE ENGINE TAKES OFF, RPM CLIMBS VERY HIGH AND THE ENGINE ROARS. I HAVE TO COMPLETELY SHUT DOWN CRUISE CONTROL AND START OVER AGAIN. IT CAN BE SCARY AT HIGHWAY SPEEDS TO HAVE THE ENGINE RACE LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544116September 17, 2013
POWER TRAIN
CAR HAS SERIOUS LAG ISSUES YOU GIVE IT GAS AND THE TRANSMISSION JUST DOESN'T GO. REALLY BAD WHEN YOU HAVE TO GET OUT OF THE WAY IN A HURRY. THEY HAVE WORKED ON IT AND SAY IT'S FINE. UNFORTUNATELY I AM A WOMAN AND TEND TO BE BRUSHED OFF. I DO KNOW THERE IS SOMETHING WRONG WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543773September 16, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AS I WAS DRIVING ALL OF A SUDDEN A DISPLAY STATING "STOP SAFELY NOW" CAME ON. I PULLED OVER AND THE CAR WOULD NOT GO ANY FURTHER. I HAD TO COMPLETELY TURN IT OFF, OPEN AND CLOSE THE DOOR, AND RESTART IT TO MAKE IT GO AGAIN. IT HAS HAPPENED 3 TIMES NOW IN THE PAST FEW WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543815September 16, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE COASTING DOWNHILL AT 20 MPH, THE VEHICLE DOWN SHIFTED AND WAS CLOSE TO STALLING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO PREVENT THE STALLING BUT THE VEHICLE THEN ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000. *UPDATED 09-18-13 *BF THE CONSUMER STATED THE VEHICLE WAS DECLARED TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10543871September 16, 2013
POWER TRAIN
I DROVE APPROXIMATELY 1/8 OF MILE THIS MORNING AND I STOPPED AT A BLINKER LIGHT. WHEN I PROCEEDED TO MAKE A RIGHT HAND TURN, THE VEHICLE LUNGED, CLUNKED AND THE GEARS DISENGAGED. NONE OF THE GEARS WORKED. I COULD NOT MOVE FORWARD, BACKWARD OR EVEN PUT THE VEHICLE INTO "PARK" BECAUSE IT WOULD ROLL BACKWARD DOWN A SLIGHT INCLINE. I HAD TO ENGAGE THE PARKING BRAKE IN ORDER TO KEEP THE VEHICLE FROM ROLLING BACKWARDS DOWN THE HILL. THERE WAS NOT A WARNING LIGHT, ENGINE MESSAGE OR ANYTHING. THE VEHICLE QUIT WORKING AND WOULD NOT MOVE IN ANY OF THE GEARS. I HAD TO COAST THE VEHICLE BACKWARD TO A SAFE LOCATION, OUT OF TRAFFIC. AFTER TURNING OFF THE CAR AND WAITING AND RESTARTING THE PROBLEM HAS PERSISTED. IT WAS TOWED AND IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIR. I HAVE ALSO EXPERIENCED THE "DRIFT BACK" THAT OTHER CONSUMERS HAVE EXPERIENCED AND I AM NOT SURE IF THIS IS RELATED, BUT THIS IS STILL A RELATIVELY NEW CAR THAT SHOULD NOT BE EXPERIENCING THESE TYPES OF PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543624September 14, 2013
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING THROUGH UPTOWN CHARLOTTE, THE CAR GAVE A "STOP SAFELY NOW" ALERT AND THE CAR LOST POWER. IT COASTED ENOUGH TO ROLL TO THE RIGHT LANE AND THEN DIED. I COULD NOT GET THE WARNING FLASHERS TO WORK. I TRIED FOR ABOUT 7 MINUTES TO GET THE CAR TO TURN OFF, EVERY COMBINATION I KNEW. AFTER THAT, THE CAR 'RESET' AND I WAS ABLE TO GET IT TO START. I DROVE AWAY AS IF NOTHING HAPPENED. IT HASN'T HAPPENED SINCE. IT'S NOT COOL TO HAVE THE CAR QUIT IN TRAFFIC LIKE THAT. I THINK THE BATTERY CONTROL COMPUTER PICKED UP A RADIO FREQUENCY INTERFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543626September 14, 2013
POWER TRAIN
I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2012. IT HAD 10 MILES ON IT. THE DAY AFTER I BOUGHT IT I NOTICED SOME HESITATION UPON ACCELERATION AFTER STOPPING AT TRAFFIC LIGHTS. IT WASN'T TOO BAD, BUT AS TIME WENT BY IT BEGAN TO GET WORSE. AFTER A COUPLE MONTHS, IT STALLED ON ME WHEN I SLOWED AND ANOTHER TIME I WAS ALMOST HIT BY ANOTHER CAR AS MINE STALLED AGAIN IN A BUSY INTERSECTION. IT WAS DUE AN OIL CHANGE SO WHEN I MADE THE APPOINTMENT, I ALSO MENTIONED THE STALLING AND HESITATION. WHEN I DROPPED IT OFF, THE TECHNICIAN CLAIMED HE COULD NOT DUPLICATE THE PROBLEM. OF COURSE HE WAS NOT DRIVING IN THE SAME CONDITION I DRIVE IN EVERYDAY. I WAS ADVISED TO DRIVE IT UNTIL THE NEXT OIL CHANGE AS THE 'COMPUTER' HAD TO ADJUST TO HOW I DRIVE. NEEDLESS TO SAY, IT DID NOT ADJUST TO HOW I DRIVE. I DROVE IT AND THE HESITATION CONTINUED, IT ALSO BEGAN TO CHOKE OUT IN REVERSE. WHEN I RETURNED FOR THE NEXT OIL CHANGE, STILL COMPLAINING, I WAS TOLD THEY WOULD HAVE TO 'RETEACH' THE COMPUTER. THEY KEPT IT A COUPLE DAYS BEFORE I GOT IT BACK. IT RAN SO-SO FOR ABOUT A WEEK AND BEGAN AGAIN. I FILED A COMPLAINT ON THE FORD MOTOR COMPANY SITE (WHICH IS A JOKE) AND WAS CONTACTED BY A DISTRICT REP. ARRANGEMENTS WERE MADE TO RETURN THE CAR FOR 'UPDATES' AND A 'RELEARN'. THIS TIME THEY KEPT IT A WEEK. WHEN I GOT IT BACK, I DID NOT DRIVE IT MUCH AS I WAS OFF (TEACHER - OFF SUMMERS). WHEN I RETURNED TO WORK IN AUGUST, AND STARTED DRIVING IT EVERY DAY, IT WAS EVEN WORSE THEN IT WAS BEFORE. NOW IT WON'T CLIMB A HILL (AND I LIVE IN THE MOUNTAINS!), IT SHUDDERS, RATTLES, LOSES POWERS GOING UP HILLS AND STALLS IN TRAFFIC.THIS TIME THEY KEPT IT 2 WEEKS. I DROVE IT ONE DAY AND IT STARTED ALL OVER AGAIN. WHEN I CALLED BACK I WAS TOLD I HAD TO WAIT 2 WEEKS TO DROP IT OFF (2 CARS AHEAD OF ME WITH SAME PROBLEM) AND THEY WOULD LOOK AT IT AGAIN. HOWEVER, THEY HAVE DONE ALL THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543463September 13, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE CAME TO A COMPLETE STOP IN FRONT OF THE CALDECOTT TUNNEL THAT SEPARATES THE EAST BAY TO CONTRA COSTA COUNTY. THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC DURING COMMUTE TIME. ALSO RESULTED IN A TERRIBLE BACKUP ON THE HIGHWAY. SPENT OVER 3 HOURS DEALING WITH THIS BREAK DOWN THAT INCLUDED FINDING CARE FOR OUR CHILDREN AND FINDING SOMEONE TO PICK HER UP AT DEALERSHIP AS IT WAS AFTER HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543207September 12, 2013
POWER TRAIN
THE VEHICLE BEGAN SHIFTING VERY POORLY AT ONLY ONE AND A HALF YEARS SINCE PURCHASE. BROUGHT IT TO THE DEALER AND EXPLAINED THE SEVERE SHAKING AND SHUDDERING UPON ACCELERATION ACCOMPANIED BY A VERY LOUD METALLIC GRINDING SOUND. IT WAS TEST DRIVEN AND TOLD IMMEDIATELY THAT IT NEEDED TO BE ADDRESSED. WAS TOLD THAT THEY HAD TO CONTACT FORD DIRECTLY TO GET THE FIX FOR THE ERROR CODE. WAS TOLD THAT THEY LOADED THE UPDATE FOR THE TRANS. AND THAT IT WAS NOW DRIVING APPROPRIATELY. NOT EVEN TWO WEEKS LATER IT IS BACK AT THE SHOP WITH EVEN MORE SEVERE SHUDDERING AND FEELING LOSS OF POWER (STILL HAS A METALLIC GRINDING NOISE). WAS TOLD THAT THE CAR NEEDED 1K MILES AFTER THE UPDATE SO THAT THE TRANS. COULD "RELEARN HOW I DRIVE." I DID NOT ACCEPT THIS SO THE ADVISOR AT MY DEALERSHIP PRODUCED A LIST OF NORMAL OPERATIONS AND BEGAN TO EXPLAIN THE TYPE OF TRANSMISSION THE FOCUS HAD. I TOLD HER THAT I WAS FULLY AWARE AND ACCEPTING OF THE OCCASIONAL HARD SHIFT OR ROLL BACK ON HILL AS WAS CUSTOMARY WITH A 'MANUAL' TRANSMISSION, BUT THAT THIS WAS MUCH WORSE/DIFFERENT. RECEIVED A PHONE CALL TODAY THAT THE TECHNICIAN TEST DROVE MY CAR AND THAT HE "COULD NOT REPLICATE THE COMPLAINT" EVEN THOUGH IT HAPPENS 95% OF THE TIME WHEN I DRIVE IT. I AM NOT EVEN SURE THAT THEY HAVE LOOKED AT MY TRANSMISSION OR MERELY ATTACHED IT TO A COMPUTER/TEST DRIVEN IT. WILL CONTINUE TO BRING THE CAR TO THE DEALERSHIP UNTIL THIS IS RESOLVED OR THE TRANS. IS RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543215September 12, 2013
ENGINE, POWER TRAIN
THE FORD FOCUS 2012 IS A TRUE LEMON! IT RUNS ROUGH JERKING MOVEMENTS ESP IN LOW GEAR. IT HAS LACK OF ACCELERATION. I BOUGHT THIS CAR NEW AND HAVE HAD IT TO THE DEALERSHIP FOUR TIMES ONLY TO BE TOLD ITS ALL NORMAL FOR THE 2012. HOWEVER I FEEL ITS NOT NORMAL! MY LAST VISIT I WAS HANDED A SHEET FILLED WITH '' NORMAL'' THINGS TO EXPECT! THE DEALERSHIP REFUSED TO ALLOW ME TO TRADE IT BACK IN. I WROTE TO THE FORD MOTOR CO AND I ONLY GOT A VERY NICE LADY WHO JUST KEPT SAYING OH I AM SO SORRY. THEY ALONG WITH THE WILLIS FORD DEALER IN SMYRNA DE ACTED LIKE IT WAS JUST ME WITH THIS COMPLAINT. AFTER VIEWING THE PAGES AND PAGES OF COMPLAINTS MOST LIKE MYSELF I CAN SEE I AM FAR FROM ALONG. WHAT CAN BE DONE ? SO FAR I SEE NOTHING BEING DONE ABOUT THIS SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542983September 10, 2013
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD NOT PROGRAM CORRECTLY, AND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. END RESULT, I HAVE MY VEHICLE BACK, JUST IN TIME TO TAKE IT BACK FOR A RECALL. AT LEAST IT HASN'T STALLED ??. YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542976September 10, 2013
POWER TRAIN
TRANSMISSION FAILS AT 27900 MILES ON JULY 8TH, 2013, WHILE DRIVING ON THE HIGHWAY (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD TO A STOP, CAR TOWED, DEALER REPLACES THE WHOLE TRANSMISSION; 1 MONTH LATER, ON AUGUST 14TH, 2013, SAME ISSUE OCCURS WHILE CHANGING LANES ON HIGHWAY AND ACCELERATING TO DO SO, CAR SUDDENLY REFUSES TO CHANGE GEARS, CAR SLOWS DOWN TO 10-15 MPH (GEARS DON'T SHIFT), DANGEROUSLY COAST TO THE SIDE OF THE ROAD, CAR TOWED, DEALER RE-PROGRAMS THE TRANSMISSION; ON AUGUST 19TH, 2013, 3 DAYS AFTER THE SECOND FIX, TRANSMISSION FAILS AGAIN, CAR TOWED, DEALER REPLACES COMPUTER MODULATOR, RE-PROGRAMS TRANSMISSION. WE DO NOT TRUST THIS CAR ANYMORE, WE DO NOT BELIEVE IT IS SAFE, AND WE WILL SEEK TO RETURN IT TO THE MANUFACTURER AND GET OUR MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542658September 9, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WAS UNABLE TO SHIFT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS PERFORMING AS IF IT WERE A MANUAL TRANSMISSION. IN ADDITION, WHEN THE CONTACT WOULD SHIFT FROM REVERSE THE DRIVE, THE TRANSMISSION WOULD OMIT FIRST GEAR AND ENGAGE INTO SECOND GEAR ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE MANNER IN WHICH THE CONTACT WAS OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 12/20/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542724September 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE NORMALLY AS THE ACCELERATOR PEDAL HAD TO BE FORCED DOWN IN ORDER FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THE VEHICLE AS THE CLUTCH ASSEMBLY NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE CURRENT MILEAGE WAS 3,000. UPDATED 11/19/13*LJ THE CONSUMER STATED THE CLUTCH ASSEMBLY WAS REPLACED ON 8/5/13. THE VEHICLE CONTINUED TO BUCK AND SHAKE DURING ACCELERATION AT LOW SPEEDS. AS OF 11/6/13 THE VEHICLE CONTINUED TO SHAKE. UPDATED 11/25/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542753September 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE HIGH VOLTAGE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus