Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11553483November 3, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Radio will randomly cause a loud popping or screeching sound from the speaker while driving this is a common issue know by ford dealers that requires replacing the ACM witch is $800 for just the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553485November 3, 2023
UNKNOWN OR OTHER
I was driving from Roseburg, OR to Sacramento, CA and about 40 minutes prior to arriving in Sacramento, my sunroof exploded. It even sounded like an explosion. The glass appeared to bow upwards and out with a large hole before ng in the middle, and judging by the small amount of glass being held up by the lower part of the sunroof internal cover thingy, it blew outwards. I can only assume it was associated with an elevation change, but I open my windows for short bursts regularly to cycle in fresh air so I don't think that's it. Differential heating between the glass and the solid object holding it perhaps? If the internal glass holding component is being cooled by the AC and the external glass is being heated by the sun/ambient air - I assume it can cause a compression force on the glass. It was a hot day in SAC, but not over 100 degrees. Perhaps a defect in the glass? Either way, major safety concern. If glass had fallen in eyes or the boom occured in traffic I could easily see a crash happening so someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553490November 3, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the fuel tank was deformed due to a stuck canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); the VIN was included, and the repair was already completed. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552610October 30, 2023
AIR BAGS
The contact’s son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, another vehicle crashed into the front passenger side door that pushed the vehicle's driver’s side into a fence. The driver's side air bag was deployed however, the passenger side air bag failed to deploy. The contact son sustained scrapes and bruise injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11552698October 30, 2023
ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The vehicle was taken to a dealer where the vehicle was diagnosed, and it was determined that an unknown software needed to be updated. The software was updated but the failure persisted. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was towed to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552477October 29, 2023
WHEELS, ELECTRICAL SYSTEM, WHEELS:LUGS/NUTS/BOLTS/STUDS
The lug nuts are swollen and cannot be unscrewed. Also my electrical system inside my car goes off sometimes for unknown reasons. I'm talking about my stereo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552040October 26, 2023
POWER TRAIN
The car shifted out gear and lunged forward causing the driver to lose control and the vehicle was damaged.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552078October 26, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stationary position, the vehicle experience severe shuddering. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had been previously serviced under an unknown Extended Service Campaign however, the failure persisted. The failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551884October 25, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Have been dealing with error codes for cpv, something about fuel, and air intake. The vehicle continuously stalls. Difficult to get it to start after fueling up. Sputters at various different speeds from 5mph to about 50mph. The vehicle will totally shut down on me out of gas even at over a quarter tank to half tank full according to the gauge. I dont have dates for the incidents because they are consistent at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550595October 18, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 25 MPH, the accelerator pedal was depressed the vehicle hesitated. The contact stated that the engine revved however, the vehicle failed to respond as needed. The contact stated that the vehicle gradually started to respond and moved forward. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent at first but gradually became more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch actuator needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550517October 17, 2023
ENGINE
I was in the left lane of an interstate highway accelerating to pass, going about 75 mph. My car made a bang and all power was lost. I was able to coast to the right lane and fortunately was at an exit. Smoke was coming from under the hood. We pushed the car to a vacant parking lot. From there it was towed to our mechanic who identified a hole in the engine block caused by a piston rupturing through the block. The car had 69,000 miles on the engine and was well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550233October 16, 2023
POWER TRAIN
Transmission/ clutch shifts gears rough. Jerks and rpm all over the place. Clutch slippage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550257October 16, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that after parking the vehicle, she returned to the vehicle and restarted the vehicle however, after shifting into reverse the vehicle failed to respond. The contact stated that she shifted into drive and depressed the accelerator pedal and the vehicle failed to respond. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The contact researched online and became aware of NHTSA Action Number: RQ23006 (Power Train). The manufacturer was notified of the failure and the contact was informed of an undisclosed recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550085October 16, 2023
POWER TRAIN, UNKNOWN OR OTHER
So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549908October 14, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
the car shut off doing 60mph it was very scary took it to mechanic it had 2 codes the check engine light was on they cleaned the throttle body it ran but was struggling and rough idling drove to work and it wanted to stall multiple times put it in neutral to get idle up at a light then it stalled at a light drove home very afraid that it would shut off again took to the same mechanic to explain what happened have appt for estimate to fix . i need this car for work and am very scared to drive it as is never know when it will shut off called the dealer that sold me the car and all they said was theres no recalls and bring it in. i had an extended warranty but they said i was over by 1000 miles so no warranty i wont drive it there its a long drive. driving for many years i have never felt unsafe in a vehicle before this is very dangerous and needs to be resolved asap . also still have a loan for this car that i cant drive along with the repair costs my wife called ford directly and they said theres no recall and werent helpful at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549886October 13, 2023
FUEL/PROPULSION SYSTEM
I was driving about 45 mph when my car started 2 shack and buck like it was about 2 die. So I pulled over and then it died and took forever to start back. So I took it 1 Midas and they said it was something to do with the vacuum in my gas take. So they reset the computer and told me if I had anymore issues being it back. Well today I stopped at the gas station and filled my car up and it would not start back. So I had it towed back to the shop and they pushed my gas tank flapper open 2 relief the pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549890October 13, 2023
STEERING
No issues with steering at all and then stopped for gas and when restarting the car got multiple messages regarding steering assist fault resulting in an inability to properly be able to control/steer the vehicle. Left stranded 5 hours away from home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549047October 9, 2023
FUEL/PROPULSION SYSTEM
Issue with CPV. Car stalls when getting gas due to ventilation issue. Has manufacturer code P1450 which is recalled for similar cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548428October 5, 2023
ENGINE
Vehicle suffered sudden loss of power. No warning lights initially but engine sounded odd at idle. Was able to return home with vehicle as happened nearby. Nothing obvious wrong upon visual inspection but vehicle was undrivable except at slow speed. Eventually check engine light came on while vehicle parked. Made appointment at local dealership. Check oil light also came on in route to dealership. If this had happened on highway would have put me in an unsafe situation. After some research turns out this is a known problem for the 1.0 Ecoboost engine. The oil pump belt fails and shreds clogging up the internals of the engine. In my conversations with Ford they admit it is a known problem but have not taken any steps to support vehicle owners as most failures have occurred outside the warranty. In my case at about 61,000 miles. Also learned direct from Ford that the engine replacement is currently on back order for over 500 customers. Obviously there is a problem as this number does not even include orders they have fulfilled. My car has been sitting at dealership now for 5 weeks waiting on an engine with no end in sight. This was not a spare vehicle so I had no choice but to purchase another used vehicle which has added significant cost to me for Ford's failure. Again, I was fortunate this did not happen on the highway but I bet others were not so fortunate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548186October 4, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the RPM’s increased at rapid pace however, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the TCM had failed and needed to be replaced. The contact was then informed by the mechanic that the vehicle was included in Customer Satisfaction Program: 14M02. The vehicle was not repaired. An undisclosed dealer was notified of the failure however, an appointment was unavailable until 2024. The manufacture was notified of the failure and confirmed that the VIN was not included in a recall nor the Customer Satisfaction Program: 14M02 then advised to contact the NHTSA Hotline. The failure mileage was approximately 104,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus