Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10236976August 5, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATE INTERMITTENTLY. IN ADDITION, THE SPEEDOMETER DOES NOT WORK PROPERLY AT TIMES. THE VEHICLE WILL IDLE ROUGHLY OR FAST AND HAS TO BE SHUT OFF IN ORDER FOR THE IDLING TO STOP. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V302000 (VEHICLE SPEED CONTROL:CABLES). THE CURRENT MILEAGE WAS 106,000 AND FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236827August 4, 2008
ELECTRICAL SYSTEM:IGNITION
THE KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION. A LOCKSMITH CAME AND FIXED IT, BUT NOW I CAN'T GET THE KEY OUT AT ALL AND HAVE TO LEAVE IT IN THE IGNITION ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236856August 4, 2008
WHEELS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT. HE SLOWLY DROVE THE VEHICLE HOME AND DISCOVERED THAT THE NUT BACKED OFF THE HUB ON THE REAR DRIVER SIDE WHEEL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE CURRENT MILEAGE WAS 88,056 AND FAILURE MILEAGE WAS 88,040.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236685August 1, 2008
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT GO INTO THE IGNITION ON MY 2000 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236539July 31, 2008
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WOULD HESITATE DRIVING AT ANY SPEED. THERE ARE TIMES WHERE THE ENGINE WILL REV AND IT WILL RAISE 2 OR 4 RPMS BUT THE SPEED OF THE VEHICLE WILL REMAIN THE SAME. SHE TOOK THE VEHICLE INTO A SHOP AND WAS TOLD THAT THERE WAS A PROBLEM IN THE FUEL LINE AND THAT IT NEEDED TO BE REPAIRED. BUT SHE DECIDED TO CHECK FOR RECALLS BEFORE MAKING REPAIRS. SHE WENT ONLINE AND FOUNDS RECALLS FOR HER YEAR MAKE AND MODEL. SHE FOUND A RECALL THAT EXPLAINED HER EXACT PROBLEMS SHE CALLED THE DEALERSHIP AND WAS TOLD THAT THE RECALL DID NOT AFFECT HER VIN. SHE BELIEVES THAT HER VIN SHOULD BE INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE. UPDATED 09/10/08 *BF THE CONSUMER STATED THE VEHICLE HESITATES AND SHUTS OFF. UPDATED 09/11/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235957July 28, 2008
POWER TRAIN, SUSPENSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HAD TO REPLACE TRANSMISSION, COST CLOSE TO $2,800.00. AFTER THAT WAS REPLACED I HAS A COIL SPRING BREAK OVER THE TIRE WHICH BROKE OFF INTO MY TIRE AND I WENT CAREENING OVER A RAILROAD TRACK AND I WENT INTO A DITCH. FORD MOTOR COMPANY REPLACED THAT AFTER MUCH PROTESTING ON MY BEHALF. I PAID OUT OF POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS NEVER REIMBURSED FOR THAT. THE ISSUE I HAVE HAD SINCE THEN IS THAT THE CAR STALLS FOR NO APPARENT REASON. I HAVE REPLACED AN O2 CENSOR AND BATTERY, BUT THIS PROBLEM PERSISTS. IT DOES NOT MATTER WHAT SPEED I AM GOING. THE CAR ACTS AS IF IT ISN'T GETTING FUEL TO THE MOTOR. NOW, MECHANICS ARE SAYING I MAY NEED TO REPLACE THE FUEL PUMP WHICH IS EXPENSIVE. I WILL FINALLY BE PAYING THIS CAR OFF NEXT MONTH. IT FEELS LIKE A DISPOSABLE ADVENTURE. I READ UP ON THE RECALLS AND FEEL THIS HAS TO BE A RECALL WITH THE FUEL SYSTEM. I AM AFRAID TO GO VERY FAR IN THIS CAR BECAUSE I DON'T KNOW WHEN OR WHERE IT WILL STALL. IT HAS NO REAL PATTERN . I TRIED GOING WITH A HIGHER GRADE OF FUEL, USED ADDITIVES AND IT JUST KEEPS DOING THE SAME THING, PLEASE CONSIDER MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234906July 19, 2008
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS: IGNITION SEIZED UP AND KEY WOULD NOT TURN. AAA ROADSIDE ASSISTANCE BANGED AND JIGGLED TO FREE IT UP BUT IT SEIZED THREE TIMES AGAIN -- EVERY TIME TURNED OFF THE IGNITION, IT WON'T TURN AGAIN. I'VE READ MANY DESCRIPTIONS OF COMPLAINTS ABOUT THE SAME OCCURRENCE; PLAN TO FOLLOW ADVISE OF GOING TO LOCKSMITH FOR REPLACEMENT IGNITION CYLINDER BECAUSE APPARENTLY FORD IS USING SAME PROBLEMATIC CYLINDER FOR REPLACEMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234726July 17, 2008
ELECTRICAL SYSTEM:IGNITION
BEGINNING IN DECEMBER 2005 I HAVE HAD TROUBLE WITH THE IGNITION ON MY FORD FOCUS. AT FIRST IT BEGAN WITH THE KEY NOT TURNING IN THE IGNITION. IT HAS GOTTEN INCREASINGLY WORSE OVER THE LAST 21/2 YEARS. ABOUT A MONTH AGO I COULD NOT EVEN GET THE KEY INTO THE IGNITION. ONCE THE KEY WAS INSERTED I DID NOT REMOVE IT AGAIN FOR FEAR I WOULD NOT BE ABLE TO DRIVE THE CAR AT ALL. NOW THE IGNITION WILL NOT TURN EVEN WITH THE KEY IN IT. NO ONE IS ABLE TO REPAIR THE IGNITION, AND THERE ARE APPARENTLY NO AFTER MARKET PARTS.... SO I HAVE TO GO TO A FORD DEALER AND PAY ALMOST $400 TO FIX THE IGNITION ON A CAR THAT IS 9 YEARS OLD. THIS IS RIDICULOUS AND I KNOW THAT THERE A LOT OF OTHER DRIVERS/OWNERS THAT HAVE HAD PROBLEMS WITH THE IGNITION. AT LEAST 2 OF MY CLOSE FRIENDS ALSO OWN A FOCUS (BOY ARE THEY MAD I SUGGESTED GETTING ONE NOW) AND THEY HAVE BOTH HAD TO HAVE THE IGNITION REPLACED. IT SEEMS TO ME THAT THIS PROVES IT IS A MANUFACTURING PROBLEM, AND I SHOULD THEREFORE BE ABLE TO GET THE CAR FIXED FREE OF CHARGE, OF COURSE THE WARRANTY IS UP, SO BASICALLY I'M SCREWED. I HOPE YOU WILL ISSUE A RECALL ON THIS, BECAUSE I CAN'T AFFORD TO FIX IT, AND I NEED IT TO GET TO WORK, OR LOSE MY JOB IN AN EVER WORSENING ECONOMY. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234463July 15, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING ALONG, ROLLED DOWN DRIVER SIDE REAR WINDOW FOR FRESH AIR, WINDOW FELL OUT OF TRACK, APPROX 1 MONTH LATER SAME THING HAPPENED TO PASSENGER REAR WINDOW SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234309July 14, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING AND I CAME TO A STOP SIGN AND WHEN I PRESSED ON THE GAS TO DRIVE OFF MY 2000 FORD FOCUS JUST DIED ON ME. AND THIS HAPPENED LIKE A MONTH AGO ALSO. I JUST DIDN'T SAY ANYTHING. BUT THIS IS VERY DANGEROUS THAT MY CAR DOESN'T TELL ME WHEN ITS OVERHEATING,IT JUST TURNS OFF. THAT'S NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234089July 13, 2008
EQUIPMENT
WHEN AIR CONDITIONER IS RUNNING CAN NOT PUT CAR IN PARK OR THE CAR STALLS...THIS STARTING HAPPENING AFTER A HOSE OF SOME TYPE WAS REPLACED AT THE BACK OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233588July 8, 2008
VISIBILITY:WINDSHIELD
AFTER TWO DAYS OF RAIN MY PASSENGER SIDE OF MY 2000 FORD FOCUS FILLED UP WITH WATER. THEN WHEN I WENT TO TURN ON THE AIR CONDITIONING WATER CAME POURING OUT OF THE FLOOR VENTS. I ALWAYS HESITATE TO TAKE IT INTO A DEALERSHIP SO I USED THE INTERNET TO SEARCH FOR SIMILAR COMPLAINTS. AFTER LOOKING AROUND I FOUND AROUND 25 COMPLAINTS JUST ON ONE WEBSITE HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_8122_2.HTML . ON THIS SITE MANY PEOPLE REFERRED TO THE POLLEN FILTER WHERE THERE WAS NOT A TIGHT SEAL OR SOME TYPE OF DEFECTIVE PART THAT WOULD CAUSE WATER TO ENTER INTO THE VENT SYSTEM OF THE CAR THEN FILL THE PASSENGER SIDE OF THE INTERIOR. THIS SOUNDS LIKE A HUGE PROBLEM AND I WOULD APPRECIATE IT IF YOU WOULD LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232987July 2, 2008
WHEELS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING BETWEEN 35-45 MPH, THE REAR WHEELS BEGAN TO WOBBLE. THE MECHANIC STATED THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS, LUGS, NUTS/BOLTS); HOWEVER, THE FAILURE HAS RECURRED. THE CONTACT INQUIRED ABOUT NHTSA SAFETY IMPROVEMENT CAMPAIGN NUMBER 01I017000 (WHEELS, LUGS, NUTS/BOLTS) AND WAS INFORMED THAT THE CAMPAIGN WAS OVER. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233011July 2, 2008
SUSPENSION
2000 FORD FOCUS; BOTH FRONT COIL SPRINGS BROKEN OR COILS OVERLAPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232757June 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
EVERY TIME I WOULD TAKE MY CAR TO THE DEALER FOR REPAIRS . THEY WOULD TELL ME THERE WERE NONE. IN JUNE I TOOK MY FOCUS TO THE DEALER FOR A LOUD NOISE COMING FROM THE LEFT REAR WHEEL. THEY TOLD ME THERE WERE NO BALL BEARINGS ON THE LEFT SIDE AND THE RIGHT SIDE NEEDED TO BE DONE ALSO, THEY ONLY HAD ONE IN STOCK THAT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232762June 30, 2008
ELECTRICAL SYSTEM:IGNITION
2000 FOR FOCUS IGNITION LOCK. I AM ABOUT TO REPLACE MY IGNITION LOCK FOR THE 3RD TIME. EACH TIME, I HAVE GONE TO MY CAR IN THE EVENING ONLY TO FIND THE KEY WON'T GO INTO THE LOCK, IT WON'T TURN, ETC. I HAVE NOW BEEN STRANDED APPROXIMATELY 9 TIMES IN SOMETIMES ROUGH AREAS. THIS IS A WELL KNOWN AND DOCUMENTED SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232135June 24, 2008
LATCHES/LOCKS/LINKAGES, ENGINE AND ENGINE COOLING:COOLING SYSTEM
FIRST THE BACK PASSENGER DOOR LOCK WENT OUT, AND THEN THE DRIVERS DOOR LOCK WENT OUT. YOU CAN NOT OPEN WITH A KEY, NOR THE AUTOMATIC LOCKS. I TOOK THE HANDLE OFF TO TRY TO MANUALLY UNLOCK THE DOOR, AND YOU CAN'T. ALSO THE AIR AND FAN JUST WENT OUT. IT WAS WORKING GREAT, AND THEN ALL OF A SUDDEN IT JUST STOPPED WORKING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231931June 22, 2008
ELECTRICAL SYSTEM
I AM EXPERIENCING WHAT THOUSANDS OF OTHERS HAVE EXPERIENCED WITH THE 2000 FORD FOCUS. FOR THE PAST YEAR, WE HAVE INTERMITTENTLY HAD THE IGNITION SWITCH LOCK UP, UNABLE TO TURN THE KEY AND START THE CAR. I HAVE BEEN STRANDED MANY TIMES. MY MECHANIC TOLD ME THIS IS A OVERWHELMINGLY COMMON PROBLEM WITH THE 2000 FOCUS AND SUGGESTED TAPPING AND BANGING ON THE IGNITION SWITCH TO GET IT TO TURN. THIS WORKED FOR ABOUT A YEAR, HOWEVER, AS I AM FINDING OUT BY READING THESE COMPLAINTS, IT FINALLY HAS FROZEN AND WILL NOT TURN. FORD WANTS TO CHARGE PEOPLE FOUR HUNDRED FIFTY DOLLARS TO REPLACE THIS DEFECTIVE SWITCH, ONLY TO REPLACE IT WITH ANOTHER DEFECTIVE SWITCH,WHICH WILL ULTIMATELY NEED REPLACING , YET ANOTHER $450.. MY HUSBAND PURCHASED AN IGNITION SWITCH FROM AN AUTO PARTS STORE, ONLY TO HAVE TO TAKE IT TO FORD ANYWAY TO INSTALL BECAUSE THEY GET YOU BY CHARGING $150. TO "REPROGRAM THE PATS SYSTEM ON THE KEY. AT WHAT POINT AND HOW MANY VEHICLES HAVE TO BE REPORTED TO BE DEFECTIVE , HOW MANY OWNERS HAVE TO BE CHARGED THOUSANDS OF DOLLARS TO REPLACE DEFECTIVE PARTS WITH DEFECTIVE PARTS AND FORD ALLOWED TO KEEP CHARGING AND RECHARGING US TO FIX THE SAME PROBLEM RATHER THAN BEING ACCOUNTABLE FOR THE PROBLEM AND RECALLING THE PART?? WHY AREN'T CONSUMER'S PROTECTED AGAINST THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231712June 20, 2008
SUSPENSION:REAR
FORD WILL NOT HONOR RECALL ON WHEEL BEARING. STATEMENT SAID EVEN IF THE CAR HAS BEEN SERVICE BEFORE IT WILL FIX. NOT TRUE I SPENT A HOUR ON THE PHONE WITH THEM . FORD WILL NOT HONOR AGGREEMENT BECAUSE IT DID IT AGAIN. SEARCH RESULTS REPORT DATE : JUNE 20, 2008 AT 11:33 AM NHTSA CAMPAIGN ID NUMBER : 01I017000 MAKE / MODELS : MODEL/BUILD YEARS: FORD / FOCUS 2000-2001 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : NOV 29, 2001 NHTSA CAMPAIGN ID NUMBER : 01I017000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: WHEELS:LUGS/NUTS/BOLTS POTENTIAL NUMBER OF UNITS AFFECTED : 238653 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF , OHIOM, . IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS. CONSEQUENCE: THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE. REMEDY: DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS FORD HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE REAR WHEEL BEARINGS. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231330June 17, 2008
SUSPENSION:FRONT
SPRING BROKE ON FRONT END OF CAR- SHREDDED TIRE THAT ISN'T EVEN A YEAR OLD. MECHANIC INFORMED ME HE HAD THE SAME YEAR & MODEL OF CAR WITH SAME PROBLEM. I ASKED IF A RECALL WAS ISSUED HE SAID HE COULD NOT LOCATE ANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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