Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #883137March 15, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION:MULTIPLE AXLE
THERE WAS A GRINDING NOISE COMING FROM BRAKES. DEALER REPLACED FRONT BRAKE PADS. ALSO HAD INCREASED BRAKING DISTANCE. WHILE DRIVING ABOUT 10 MPH, DRIVER'S REAR WHEEL CAME OFF WITH DRUM STILL IN IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #560367March 14, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES:TREAD/BELT
CONSUMER WAS IN AN AUTOMOBILE ACCIDENT, CAR WAS TOWED INTO DEALERSHIP WHERE SHE WAS ADVISED THAT TIRES DID NOT CAUSE ACCIDENT AND THERE WAS NOTHING WRONG WITH THE BRAKES, TWO WEEKS LATER CONSUMER WENT TO ANOTHER MECHANIC AND WAS TOLD THAT TIRES WERE BALD AND THERE WAS METAL COMING OUT OF THEM, ALSO ROTORS WERE CRACKED AND HAD PIECES MISSING OUT OF THEM, SO ROTORS AND ALL BRAKE PADS HAD TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #883068March 14, 2001FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DUE TO A PROBLEM WITH FUEL PUMP; WHEN FUEL TANK IS FULL FUEL GAUGE REGISTERS EMPTY. ALSO, FUEL PUMP HAS BEEN REPLACED THREE TIMES WHICH HAS NOT CORRECTED PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #883004March 14, 2001ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY WHEN BRITE SWITCH IS ACTIVATED ENGINE STALLS OUT AND DIES. ALSO, STARTS UP IMMEDIATELY AFTERWARDS ON ITS OWN WHILE VEHICLE IS IN MOTION. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #742373March 13, 2001STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, STEERING:RACK AND PINION:RACK
BRAKE PADS AND ROTORS FAILED, WORN OUT AT LESS THAN 13000 MILES. REPORTED BURNING SMELL FROM BRAKES AT 3700 MILES. (DEALER REFUSED TO PLACE REPAIR UNDER WARRANTY)..REPLACED BOTH FRONT PADS AND ROTORS. AT 3700 MILES BUMPING..GRINDING NOISE NOTED HAD TO LOWER SUB FRAME..UPPER RACK ASSEMBLY TIGHTENED ED BOLT TO RACK AND STREERING SHAFT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #882823March 13, 2001VEHICLE SPEED CONTROL
WHEN DRIVING AND UPON EXITING A PARKING LOT BY APPLYING LITTLE FORCE TO ACCELERATOR PEDAL AND QUICKLY RELEASING FORCE FROM THE ACCELERATOR PEDAL, VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING WHICH CAUSED UNWANTED ACCELERATION. VEHICLE WAS PLACED IN NEUTRAL IN ORDER TO STOP. CONSUMER NOTICED THROTTLE BODY CAME UNDONE WHICH CAUSED THE PROBLEM. ALSO, THERE WAS ONLY A HOOK ATTACHING THROTTLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #882910March 13, 2001EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHILE USING JACK WHEN CHANGING TIRE JACK WOULD NOT LET VEHICLE DOWN. DEALER ORDERED ANOTHER JACK. *AK CONSUMER STATES THAT THE NUT WELDED TO THE JACK WAS BROKEN. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #560334March 11, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, TIRES, STRUCTURE:BODY:DOOR
FAULTY BRAKES CAUSED THE VEHICLE TO SHAKE WHILE BRAKING. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #560330March 11, 2001VEHICLE SPEED CONTROL, AIR BAGS
WHILE ATTEMPTING TO BACK INTO A PARKING SPACE THE VEHICLE EXPERIENCED SUDDEN ACCELERATION AND HIT A TREE, THERE WAS NO DEPLOYMENT OF THE AIR BAGS, THE CONSUMER SUSTAINED MUSCLE STRAINS. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #742241March 11, 2001VEHICLE SPEED CONTROL:LINKAGES
PLEASE CHECK UNDER THE HOOD AT THE ACCELERATOR CABLE AND THE WAY IT FASTENS TO THE CARBURATOR. WHILE REOVING YOUR FOOT OFF PEDAL TOO FAST, IT WILL CAUSE ACCELERATOR CABLE TO COME OFF, ACCELERATING YOUR CAR AT HIGH SPEED AND MAKING IT IMPOSSIBLE FOR YOU TO STOP. THIS HAPPENED TO US YESTERDAY AND MANY PEOPLE COULD HAVE BEEN KILLED. AFTER INSPECTING THE PART MYSELF, I WAS SHOCKED TO SEE THAT (A) IT WAS PLASTIC AND (B) THERE IS NOTHING HOLDING THAT CABLE DOEN OTHER THAN A C-HOOK. THIS IS VERY DANGEROUS!!!!!!!!! PLEASE HAVE THIS PART INSPECTED IMMEDIATELY, HAVE IT RECALLED AND GET THIS CAR SAFE. I WILL NO LONGER PUT ME OR MY FAMILY IN THAT CAR UNTIL THE ACCELERATOR CABLE "DEATH TRAP" IS FIXED. THANK YOU FOR YOUR TIME AND HELP! *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #882613March 9, 2001STRUCTURE:BODY:DOOR
POWER DOOR LOCKS STOPPED WORKING. CONSUMER HAD TO USE KEY TO GET IN AND OUT OF VEHICLE, THEN, AFTER A WEEK OF USING KEY, THE DOOR LOCKS LOCKED UP, AND COULD NO LONGER USE KEYS. CONSUMER HAD TO CLIMP IN AND OUT OF VEHICLE THROUGH WINDOW.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #882650March 9, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONGOING PROBLEM WITH ABS WHEN ENGAGE IT CAUSES REAR WHEELS TO LOCK UP INTERMITTENTLY & MOMENTARILY. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #882487March 8, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER HAD TURNED OFF ENGINE AND PLACED TRANSMISSION PAWL IN FIRST GEAR, THEN WENT INSIDE OF HOUSE, AND SOMEBODY CALLED HIM BECAUSE VEHICLE HAD TAKEN OFF AND CRASHED INTO A TREE. MANUFACTURER AND DEALER WERE LOOKING INT DEFECT.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #882509March 8, 2001SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR DOES NOT TAKE UP ANY SLACK IN BELT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #742046March 7, 2001SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARING DISINTEGRATED, CAUSING CAR TO JERK SIDE TO SIDE WHILE DRIVING. THIS HAS HAPPENED TO OTHER FOCUS OWNERS TOO!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #742029March 6, 2001TIRES
T304579 CGW 74MMC E13 027430, WHERE LETTERING "RSA" APPEARS, 8 INCHES TO LEFT AS LOOKING AT TIRE, AND 4 INCHES TO RIGHT BEFORE BEGINNING OF THE WORD "GOODYEAR" WHERE AREA OF WORDING GOODYEAR IS IMPRINTED, DOWN TO ALMOST AREA WHERE TIRE STRIKES THE GROUND, A BUBBLE HAS APPEARED OUTWARDS, APPROXIMATE SIZE IS 2 1/2 INCHES, OUTSIDE IS AREA OF 1/4 TOP OF GOLF BALL SIZE PROTRUSION. AREA IS VISIBLE WITH NO APPARENT DAMAGE TO RIM NOR TIRE. DEFINITE DEFECT IN THIS TIRE! IF PROTRUSION CONTINUES, IT WILL GROW OUTWARDS FROM THE TIRE, AND SOON WILL BE IN AN AREA UNDERNEATH WHERE TIRE STRIKES THE GROUND! *AK (DOT NUMBER: ??????? TIRESIZE: P195 60R15)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #560036March 2, 2001SUSPENSION:MULTIPLE AXLE
THE CONSUMERS RIGHT WHEEL DRUM ASSEMBLY BEGAN TO MAKE GRINDING AND CLUNKING NOISES AND THE VEHICLE IS BEGINNING TO VIBRATE, FORD RECALLED THE LEFT REAR WHEEL BUT NOT THE RIGHT. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #881937March 2, 2001SEAT BELTS:FRONT:WEBBING
SEATBELTS IN REAR OF VEHICLE ARE NOT LATCHING BECAUSE THEY DO NOT REACH FAR ENOUGH ACROSS TO RECEIVERS, WERE DESIGNED IMPROPERLY.*AK *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #881997March 2, 2001POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL
VEHICLE WAS ENTERING A PARKING SPACE IN A PARKING GARAGE WHEN IT, WITHOUT PRIOR WARNING, JUMPED OUT OF GEAR AND RAN INTO A WALL. BOTH AIRBAGS DID NOT DEPLOY, AND THERE WAS FRONTAL DAMAGE. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #741729March 1, 2001VISIBILITY:WINDSHIELD
MY WIVE ANN WAS SITTING IN A PARKING LOT WITH THE MOTOR RUNNING AND HEATER/DEF.ON WHEN SHE HEARD A CRACKING NOISE THEN SHE SEEN THE WINDSHIELD CRACK IN STRIEGHT LINE A GOOD 7 INCHES.I REPORTED THE INCIDENT TO THE DEALER THAT SAME DAY ON WHICH THEY MADE AN APPOINTMT.FOR THE 26TH(4 DAYS LATER)I KEPT THE APPT.ON WHICH A MECHANIC (I BELIEVE A BOB)SAID WE DONT DEAL IN GLASS BUT FORD TOLD ME HOW TO LOOK FOR DEFECTS,OR STONE,AND HE WENT TO MY CAR DUG A PEN IN TO THE CRACK AND SAID SEE RIGHT THERE IS A STONE CHIP.SO THE REFUSE TO HONOR THE WARRENTY.WHEN TALKED TO REAL EXSPERTS,THEY SAID THAT COULDNT DETERMINED A DEFECT NOW THAT IT WAS TAMPERD WITH.NOW,THERE WAS NO FLYING DEBRIS,NO FLYING STONES IN THE PARKING LOT.ALSO THIS GUY SAID A STONE NO BIGGER THAN A PIN HEAD MADE SUCH A CRACK...IF THIS WAS TO BE EVEN CLOSELY TRUE,THEN IN MY OPPINION IT SHOULD STILL BE DEFECTIVE,BECAUSE,THAT WINDSHIELD WOULD NOT HOLD UP TO THE SLIGHTEST,FREEZING RAIN,OR THE SMALLEST HAIL,OR A DIRT ROAD,A SANDER,AND THE LIST COULD GO ON.BUT I BELIEVE IT BROKE BECAUSE WE HAD GOOD TEMPERTURES THAT MORNING,COMPINED WITH THE HEATER CAUSED IT TO CRACK.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0