Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10610577July 15, 2014
STRUCTURE
NOTICED AFTER RAIN I HAD WATER IN MY CAR.AFTER CAREFUL INSPECTION BY MY SON, HE NOTICED THE SUNROOF, WAS ROTTING OUT.I CALLED FORD IN CLAREMONT, NH AND THEY SAID BRING IT IN. FINALLY GOT IT IN AND SAID NOTHING WAS WRONG,IT CONTINUED TO HAVE WATER IN EVERY TIME IT RAINED.FINALLY AFTER A RAIN STORM, I HAD A HAIL DING AND FOUND OVER 2 INCHES OF WATER IN THE 2 CUP HOLDERS IN THE CONSOLE.CALLED FORD,SAID BRING IT IN,AFTER I TOOK PICTURES OF THE ROTTING SEAL, I TOOK THE CAR IN, THIS TIME I HAVE ABOUT 4500 MILES ON THE CAR & IT'S 2 YRS OLD.THEY FINALLY ADMITTED TO A PROBLEM AND WOULD HAVE TO GET AN OK FROM THE MFG TO REPLACE UNDER WARRANTY, I HAVE BUMPER TO BUMPER & EXTENTED.TOOK OVER 2 WEEKS FOR OK THEN THEY HAD TO ORDER THE PART.IT HAS NOW BEEN OVER 7 WEEKS AND MY CAR ISN'T FIXED.MORE RAIN DUE TONIGHT,LASTNIGHT I COVERED HER WITH A TARP. TODAY, I DROPPED OFF THE CAR AFTER RETURN. FROM VACATION AND MY CAR SUSTAINED 3 FEET OF WATER INSIDE FROM STORMS AND MY SON TRIED IN VAIN TO PROTECT MY CAR, HE COVERED IT IN PLASTIC, CLEANED OUT THE WATER, ECT... CALLED FORD, HE HAD THE CAR AND MY POA...THEY HAD THE PART BEFORE I LEFT JULY 1, NEVER CALLED ME,WORRIED NOW HOW MUCH ELECTRICAL DAMAGE COULD BE SINCE WATER REACHED THE RADIO,GEAR SHIFT,SPEAKERS,INTERIOR ELECTRIC WINDOW & CONTROLS, ECT...MY CAR JUST NOW HAS 7500 MILES ON IT.ONLY BECAUSE I LET MY SON DRIVE IT WHILE I WAS AWAY FOR 2 WEEKS .MY CAR WAS PURCHASED NEW 3/24/2012 IT'S JUST NOW 27 MONTHS OLD! AS YOU CAN SEE I DON'T DRIVE FAR, I LIVE IN A SMALL TOWN AND WORK IN THE SAME AREA,IF I HAVE TO COMMUTE,IT'S IN A COMPANY VEHICLE NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610808July 15, 2014
POWER TRAIN
I JUST HAD MY VEHICLE IN A FORD DEALERSHIP YOU GET THE TRANSMISSION LOOKED AT BECAUSE IT WOULD NOT SHIFT CORRECTLY AND THE CHECK ENGINE WAS ON. IT HAS BEEN OUT OF THE SHOP FOR 3 DAYS AND WHILE ON MY WAY HOME FROM WORK I WAS ON THE HIGHWAY AND CAR CAME TO A HALT AND WOULD NOT SHIFT AND I WAS ALMOST REARENDED. THIS IS THE THIRD TIME MY VEHICLE HAS BEEN AT A FORD DEALERSHIP TO HAVE THE TRANSMISSION LOOKED AT. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT ALL OF THESE TRANSMISSION ISSUES WITH THIS YEAR AND MODEL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610345July 14, 2014
POWER TRAIN
AUTOMATIC MANUAL CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. FORD REPROGRAMMED CLUTCH/TRANSMISSION IN 2014 AND IT IMPROVED. HOWEVER, THE PROBLEM STILL EXISTS AS THE CLUTCH IS SLIPPING. PLEASE RECALL AND FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610214July 13, 2014
POWER TRAIN
THE TRANSMISSION ON MY 2012 FORD FOCUS MAKES A GRINDING NOISE AND THE CAR JERKS WHEN STARTING OUT FROM A STOP USUALLY THRU 1ST AND 2ND GEARS THRU THE AUTOMATIC TRANSMISSION. ACCORDING TO THE INTERNET THERE HAVE BEEN HUNDREDS OF COMPLAINTS AND PROBLEMS WITH THE FORD SPLIT TRANSMISSION. A RECALL SHOULD BE MADE ON THIS CAR, I GUESS IT WILL TAKE SOME ACCIDENTS AND LIVES BEFORE FORD DOES ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609908July 11, 2014
POWER TRAIN
AUTOMATIC MANUAL CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. FORD REPROGRAMMED CLUTCH/TRANSMISSION IN 2014 AND IT IMPROVED, HOWEVER, THE PROBLEM IS MORE INTERMITTENT WITH IT OCCURRING ONCE OR TWICE DAILY. FORD HAS SINCE TRIED TO ADDRESS THE PROBLEM BUT SAY THERE IS REALLY NOTHING WRONG AND IT PASSES THEIR TEST. THEY SAY IF IT FAILS THEIR COMPUTER TEST THEY WILL REPLACE THE AUTO CLUTCH ASSEMBLY. NOT REAL CONFIDENT THIS IS GOING TO HAPPEN. THIS IS AN UNSAFE CONDITION IN STOP AND GO TRAFFIC OR IN HILLY AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609492July 10, 2014
STEERING
I BOUGHT A 2012 FOCUS AS A CERTIFIED USED CAR, TRUSTING FORD AND HAVING PEACE OF MIND WITH A WARRANTY. WITHIN A FEW MONTHS OF OWNERSHIP I STARTED THE CAR AND A MESSAGE SAYING "STEERING ASSIST MALFUNCTION" DISPLAYED. AFTER TURNING THE CAR OFF AND BACK ON IT WENT AWAY. I HAVE COMPLAINED ABOUT IT ABOUT 3-4 TIMES WHILE AT DEALERS FOR TRANSMISSION "FIXES". EVERY TIME THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM SO EVEN THOUGH THERE IS A TECHNICAL SERVICE BULLETIN, IT NEVER GOT FIXED. NOW EVEN IF I RESTART THE CAR, THE STEERING IS OUT. IT IS COMPLETELY GONE AND THEY REFUSE TO FIX IT WITHOUT CHARGE BECAUSE IT IS NOT THEIR FAULT THEY COULDN'T PULL ANY CODES BEFORE. SO I'M LEFT TO DECIDE, SHOULD I FIGHT THEM FOR THIS AND THE TRANSMISSION, OR JUST GIVE THEM ANOTHER $100 FOR A WARRANTY REPAIR WHEN I ALREADY GAVE THEM $2000 FOR A WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609681July 10, 2014
STEERING
AFTER SITTING IN NEUTRAL WAITING FOR CONSTRUCTION TO ALLOW US TO PROCEED, STARTED OUT AND THEN POWER STEERING WENT OUT. TURNED OFF AT NEXT RED LIGHT AND STARTED AGAIN AND BEGAN WORKING. A FEW MILES LATER STOPPED FOR GAS AND WHEN STARTED VEHICLE, NO POWER STEERING AND IS STILL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609468July 9, 2014
VEHICLE SPEED CONTROL, ENGINE
DRIVING ON THE HIGHWAY WHEN CAR DID NOT WANT TO ACCELERATE AND SUDDENLY ACCELERATED. MOTOR LIGHT TURNED ON. WHEN TAKEN TO GET CHECKED,MOTOR LIGHT WAS OFF AND. WAS TOLD OTHERS HAVE BEEN EXPERIENCING THE SAME. THIS IS THE SECOND TIME IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609481July 9, 2014
POWER TRAIN
JUST ENTERED FREEWAY ON-RAMP AND BEGAN TO ACCELERATE WHEN POWER INSTANTLY CEASED AND CAR COASTED. DASHBOARD INDICATED "STOP SAFELY NOW" AND I PULLED TO THE SIDE. STEERING AND BRAKES WERE STILL FUNCTIONING BUT NO RESPONSE AT ALL FROM THE ACCELERATOR. CAR DID NOT RESPOND AT FIRST TO A RESTART. HAD TO TURN CAR OFF, OPEN DOOR, CLOSE DOOR, WAIT FOR DASHBOARD TO GO BLANK AND THEN RESTART TO ACTUALLY MAKE IT GO AGAIN. THIS WAS THE SAME SYMPTOM THAT OCCURRED IN NOVEMBER OF 2013 (AND REPORTED HERE) THAT FORD SUPPOSEDLY FIXED THROUGH RE-CALL. AFTER RESTARTING THE CAR, THERE IS NO INDICATION OF ANY PROBLEM. CAR HAD A STATE OF CHARGE OF 36% AT TIME OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608393July 6, 2014
POWER TRAIN
FORD MOTOR COMPANY ADMITTEDLY ENGINEERED A DEFECTIVE "AUTOMATIC CLUTCH TRANSMISSION" AND PUT IT TO MARKET. I, AS A CONSUMER, WAS SOLD A CAR THAT WAS LABELED/TICKETED WITH AN "AUTOMATIC TRANSMISSION". I WAS ADAMANT ABOUT THE STYLE OF TRANSMISSION AS I COMMUTE WITH 40% OF DRIVING WITHIN CITY LIMITS. I DID NOT KNOW, NOR WAS IT DISCLOSED THAT, THE DESIGN OF THE TRANSMISSION WAS A HYBRID COMPUTERIZED CLUTCH. A CLUTCH ASSEMBLY PACK WAS REPLACED AT 17,265 MILES WHICH REDUCED THE SYMPTOMS OF THE DEFECT FOR A VERY SHORT PERIOD OF TIME. AFTER SEVERAL ATTEMPTS TO "FIX" THE CAR, THE DEALER I BOUGHT THE CAR FROM TOLD ME TO SUE FORD. I TOOK IT TO ANOTHER DEALER AND THEY SIMPLY REPEATED WHAT ALL OTHERS ARE SAYING "IT OPERATES ACCORDING TO DESIGN". AT THIS TIME, THE CAR IS OPERATING AT ITS WORSE SINCE I TOOK POSSESSION. LIKE MOST OTHER COMPLAINTS, THERE IS GRINDING, JOLTING, SEVERE SHUDDERING, RAPID ACCELERATION FROM HESITATION, AND NEAR POWERLESSNESS WHEN ASCENDING. THIS PAST MONTH, THERE HAVE BEEN A FEW NEAR MISSES FROM HESITATION THROUGH INTERSECTIONS. GREG BURGESS, MANAGING ENGINEER OF THIS TRANSMISSION (NEW YORK TIMES ARTICLE JULY 15 2011 AND OCT 26 2011) AS WELL AS HIS SUPERIORS, SHOULD BE HELD ACCOUNTABLE FOR COMPROMISING THE SAFETY AND LIVELIHOOD OF FOCUS CUSTOMERS. THE MENTAL ANGUISH AND TIME SPENT TO SOLVE THE PROBLEM WITH FORD HAS BEEN A VERY SERIOUS PERSONAL AILMENT. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED, IF NOT ALREADY. I HAVE A CAR THAT FORD WILL NOT REPAIR OR REPLACE AND YET THEY DEMAND A MONTHLY PAYMENT. I CAN'T SELL THE CAR IN IT'S CONDITION AND A TRADE-IN IS ADDITIONAL FINANCIAL LOSS AND BURDEN. THIS WEEK IT WAS ANNOUNCED THAT FORD'S CEO, MARK FIELDS, RECEIVED A 7% SALARY INCREASE, 1.75M ANNUAL WITH 200% PERFORMANCE BONUS. FORD IS NOT UNLIKE GM. THE GOVERNMENT NEEDS TO INTERVENE NOW AND GET THESE CARS OFF THE ROAD *JS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608369July 5, 2014
POWER TRAIN
I PURCHASED MY FIRST 2012 FORD FOCUS IN 2011. I EXPERIENCED SHIFTING ISSUES ON SEVERAL DIFFERENT OCCASIONS. I HAD TO TAKE IT BACK TO THE DEALERSHIP SEVERAL TIMES TO GET LOOKED AT BECAUSE EACH TIME I HAD TAKEN IT, THE DEALER INSISTED THAT IT WAS DRIVING CORRECTLY AND THAT IT WAS DUE TO THE NEW TYPE OF TRANSMISSION EXCEPT EACH TIME THEY WOULD "REPROGRAM" THE TRANSMISSION AND SEND ME ON MY WAY. I WOULDN'T BE 10 MINUTES DOWN THE STREET AND IT WOULD START ACTING UP AGAIN. LAST YEAR I WENT BACK TO THE DEALER AFTER MY 3RD "REPROGRAM" AND TOLD THEM THAT I WANTED A DIFFERENT VEHICLE. AFTER FIGHTING WITH FORD AND THE DEALERSHIP I ENDED UP EATING THE NEGATIVE EQUITY FROM MY FIRST FOCUS AND ROLLING IT INTO A SECOND 2012 FOCUS. I WAS ASSURED BY THE DEALERSHIP THAT THE TRANSMISSION PROBLEM WAS ONLY DUE TO A FIRST PRODUCTION MODEL AND THAT THE ONE I WAS PURCHASING WOULDN'T BE THE SAME... LIES. I HAVE NOW HAD IT IN THE DEALERSHIP TWICE FOR THE SEAL LEAKING ON THE TRANSMISSION AND THE CLUTCHES SLIPPING. I HAVE CONTACTED FORD AS I WANT OUT OF THIS VEHICLE AND THE DISTRICT REP. IS NOT RETURNING MY CALLS. I HAVE ALSO EXPERIENCED THE CAR TURNING OFF AT 65 MILES AN HOUR ON THE HIGHWAY AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. THANKFULLY I MANAGED TO NAVIGATE THROUGH HIGHWAY TRAFFIC TO THE BREAKDOWN LANE. THE DEALER TOLD ME THAT IT WAS A FAULTY SENSOR THAT WAS DAMAGED AFTER REPAIR OF MY TRANSMISSION THE FIRST TIME, BUT AFTER READING THESE COMPLAINTS, IT SOUNDS LIKE ITS JUST ANOTHER FLAW OF THIS VEHICLE. I CANNOT BELIEVE HOW FORD IS HANDLING THIS PROBLEM. WHAT IS IT GOING TO TAKE BEFORE THEY FIX THE PROBLEM OR BUY BACK THE VEHICLES THAT ARE HAVING PROBLEMS? I AM NOW UPSIDE DOWN IN TWO OF THESE DEATH TRAPS AND DON'T SEE A RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606313July 3, 2014
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS LOOSING POWER AND TRYING TO STALL OUT. SHE WOULD TRY TO ACCELERATE AND THE VEHICLE WOULD REV, BUT WOULD NOT GO, AND WHEN IT FINALLY DID GO, IT WAS VERY JUMPY AND SLOW. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FIVE TIMES FOR THE SAME ISSUE. THE DEALER STATED THE VEHICLE NEEDED A COMPUTER UPGRADE. THE DEALER STATED IT WOULD TAKE A WHILE FOR THE UPGRADE TO WORK, BUT IT NEVER DID, AND THE PROBLEM WORSENED. THE NEXT TIME, THE DEALER STATED THE TCM NEEDED TO BE REPLACED. THE REPLACEMENT OF THE TCM, MADE THE PROBLEM EVEN WORSE. THE VEHICLE BEGAN JERKING UPON ACCELERATION AND IT FELT AS THOUGH THE TRANSMISSION WAS SLIPPING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607704July 2, 2014
POWER TRAIN
I STARTED EXPERIENCING TRANSMISSION PROBLEMS WITH MY FOCUS AFTER WHAT WOULD NORMALLY BE CONSIDERED THE END OF THE BREAK IN PERIOD, WHICH WAS AROUND 8,000 MILES. THE CAR WOULD STALL, SHUDDER, AND SHAKE DURING ACCELERATION FROM A STOP, AT LOW SPEED DRIVING, AND GOT NOTABLY WORSE THE LONGER I DROVE ESPECIALLY ON HOT/HUMID DAYS. I FOLLOWED THE MAINTENANCE SCHEDULE AS OUTLINED IN THE OWNER'S MANUAL AND EACH TIME I BROUGHT MY CAR IN FOR MAINTENANCE I DISCUSSED MY CONCERNS ABOUT THE TRANSMISSION WITH SERVICE PERSONNEL AND RECEIVED THE "CORPORATE" ANSWER EACH TIME "YOUR TRANSMISSION IS OPERATING WITHIN SPECIFICATIONS", THERE'S NOTHING WE CAN DO AT THIS TIME. ON 27 JUNE 2014 AS I WAS APPROACHING THE MAIN GATE OF THE BASE I WORK ON, MY CAR CAME TO AN ABRUPT HALT AND DISPLAYED THE ALERT "PARKING ASSIST MALFUNCTION MAINTENANCE REQUIRED". THE HAZARD LIGHTS BECAME INOPERABLE, GEAR SHIFT INDICATOR WOULD NOT SHIFT TO PARK, AND THE TRANSMISSION CEASED TO FUNCTION. I WAS EXTREMELY FORTUNATE THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH 5 MIN EARLIER, BECAUSE I FIRMLY BELIEVE THAT I WOULD HAVE LOST CONTROL OF THE CAR AND EITHER KILLED MYSELF OR SOMEONE ELSE. THE FOLLOWING PARTS WERE REPLACED IN ORDER TO RETURN MY CAR TO FULL OPERATION: - PCM TRANSMISSION CONTROL MODULE - CLUTCH ASSEMBLY AND LEAKING SEALS - REPROGRAMMED TRANSMISSION IAW LATEST TECH BULLETIN THIS IS A COMMON THEME AMONG ALL FOCUS OWNERS AT THE MOMENT WHO'VE PURCHASED VEHICLES SINCE 2012. IT'S OBVIOUS TO THE PUBLIC THAT THE FOCUS TRANSMISSIONS HAVE DESIGN FLAWS AND FORD NEEDS TO COME UP WITH A SOLUTION AND REPLACE THE TRANSMISSIONS OF THESE VEHICLES. FOR THE SAFETY OF THE PUBLIC I URGE YOU TO MANDATE A RECALL ON THE TRANSMISSIONS IN ALL AFFECTED FORD MODELS BEFORE FORD MAKES THE SAME MISTAKES GM HAS AND PEOPLE ARE SERIOUSLY INJURED OR KILLED, IT'S JUST A MATTER OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607756July 2, 2014
POWER TRAIN
CAR IS A DEATH TRAP! GOING DOWN THE HIGHWAY AT 60 MPH AND IT JUST LOSES ALL POWER AND DIES! THAT WAS THE FIRST INCIDENT. TOOK IT TO THE DEALERSHIP WHERE THEY REBUILT THE CLUTCH. THIS DID NOT FIX THE TRANSMISSION PROBLEM AT ALL. THE SECOND INCIDENT HAPPENED A WEEK LATER WHEN I HAD MY CHILDREN IN THE VEHICLE, AND WE WERE MAKING A LEFT-HAND TURN ONTO A BUSY HIGHWAY WHEN ALL OF A SUDDEN THE CAR LURCHED FORWARD INTO ONCOMING TRAFFIC AND JUST DIED. HOW WE DID NOT ALL END UP SMASHED TO BITS IS ONLY BY THE GRACE OF GOD HIMSELF. IT IS BACK AT THE DEALERSHIP NOW WITH THEM SAYING IT'S THE TCM MODULE IN THE TRANSMISSION. I CAME ONLINE TO INVESTIGATE ONLY TO FIND THOUSANDS OF COMPLAINTS ABOUT THIS CAR AND IT'S TOTAL PIECE OF CRAP TRANSMISSION. I NOW HAVE ZERO FAITH THAT THIS WILL FIX THE ISSUE, AND I CAN NO LONGER TRUST THIS CAR AT ALL. THIS IS RIDICULOUS AND SERIOUSLY NEEDS TO BE LOOKED IN TO. I AM FILING COMPLAINTS WITHIN EVERY AVENUE I CAN FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607632July 1, 2014
POWER TRAIN
SHUDDER VIBRATION AND ACCELERATION LAG IS PRESENT WHEN SHIFTING FROM FIRST TO SECOND GEAR IN AUTOMATIC TRANSMISSION 2012 FORD FOCUS. SHUDDERS ONLY AT LOW SPEEDS, USUALLY WHILE ACCELERATING OR REVERSING FROM A FULL STOP, AND ONLY WHEN THE ENGINE IS WARMED UP. FEELS AS THOUGH THE TRANSMISSION IS SLIPPING DURING SHIFT, ALMOST FEELS AS IF A STALL IS IMMINENT ESPECIALLY WHEN TRAVELING UP STEEP HILLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606960June 30, 2014
POWER TRAIN
I PURCHASED THIS VEHICLE USED ON JUNE 25, 2014. ON JUNE 28, 2014 WHILE I WAS DRIVING APPROXIMATELY 65 MPH THE CAR SEEMED TO SLIP OUT OF DRIVE INTO NEUTRAL, THE CHECK ENGINE LIGHT CAME ON AND I LOST ALL POWER TO THE CAR. I NEARLY HAD A VERY BAD WRECK TRYING TO GET THE CAR BACK IN CONTROL. ONCE I WAS STOPPED I STARTED THE CAR BACK UP, IT STARTED UP JUST FINE AND DROVE JUST FINE FOR ANOTHER COUPLE OF HOURS. THEN IT DID THE SAME THING AGAIN, THIS TIME I WAS DRIVING AT APPROXIMATELY 30 MPH. WHEN I RESTARTED THE CAR THIS TIME THE CHECK ENGINE LIGHT STAYED ON AND THE CAR NO LONGER WANTS TO SHIFT BETWEEN GEARS. I TOOK IT INTO THE FORD DEALERSHIP. THEY ARE WELL AWARE OF THE PROBLEM, BUT WILL NOT FIX IT FOR ME WITHOUT ANY OUT OF POCKET EXPENSES BECAUSE THEY HAVE NOT ACTUALLY ISSUED A RECALL. THESE CARS ARE UNSAFE TO DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607009June 30, 2014
POWER TRAIN
JERKING AND SHUDDERING FROM THE TRANSMISSION, DUAL CLUTCH ASSEMBLY WAS REPLACED, AND THE ISSUE STARTED AGAIN 3 WEEKS OUT OF SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607201June 30, 2014
STRUCTURE:BODY, SERVICE BRAKES, POWER TRAIN, AIR BAGS
I WAS DRIVING A NEARLY BRAND NEW 2012 FORD FOCUS AT APPROXIMATELY 45-50 MPH WHEN COLLIDED WITH ANOTHER CAR TRAVELING AT LEAST EQUIVALENT IF NOT HIGHER SPEED. I SAW THE OTHER CAR ATTEMPTING PULLING IN FRONT OF ME AFTER FAILING TO STOP AT A STOP SIGN AND I TRIED TO STOP THE CAR BY BRAKING, BUT THE CAR WAS NOT ABLE TO SLOW DOWN OR STOP IN TIME. I T-BONED THE OTHER CAR AND MY CAR WAS DRAGGED BY THE OTHER CAR AND RESTED ON THE SIDE OF THE ROAD. AS A RESULT, MY CAR WAS TOTALED. ON THE POLICE REPORT, THE POLICE INDICATED THE CRASH WAS MODERATE. THE WATER PUMP, BUMPER AND OTHER STUFF CAME OFF THE CAR, BUT THE AIRBAGS WERE NEVER DEPLOYED. I SUSTAINED HEAD AND CERVICAL SPINAL INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10606823June 29, 2014
POWER TRAIN
PURCHASED THIS VEHICLE IN APRIL. ONE WEEK AFTER GETTING IT, I NOTICED THE TRANSMISSION "SHUTTERING" BEFORE SHIFTING. TOOK IT IN AND HAD IT FIXED. SEVERAL OTHER THINGS MESSED UP ON THIS CAR SUCH AS THE MY TOUCH SYSTEM, "AUTO" UP/DOWN, AS WELL AS OTHER MINOR THINGS. AFTER WEEKLY GOING BACK AND FORTH TO THE DEALER, I NOTICED THAT THE TRANSMISSION IS "SHUTTERING" AGAIN WHILE SHIFTING GEARS. ALSO WHEN BACKING UP, THE CAR JERKS. TOOK THE CAR BACK IN AGAIN. TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THREE DAYS LATER, THERE IS ANOTHER MINOR DEFECT IN THE CAR. ITS LIKE THE CAR IS FALLING TO PIECES RIGHT BEFORE MY EYES. TRANSMISSION IS A SAFETY HAZARD AS WHEN I FIRST NOTICED IT I WAS ENTERING THE INTERSTATE AND THE HESITATION (SHUTTERING) OF GOING INTO PASSING GEAR COULD HAVE BEEN A DEADLY DISASTER. THIS CAR IS STILL UNDER MANUFACTURER'S BUMPER TO BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606877June 29, 2014
STEERING
THE STEERING WHEEL HAS SHARP METAL EDGES PROTRUDING FROM THE TOP OF THE WHEEL. WHILE DRIVING ON THE HIGHWAY, I SLICED MY FINGER ON THE EDGE. NOT A MAJOR INCIDENT... BUT UPON REVIEWING THE INTERNET THIS IS APPARENTLY A COMMON ISSUE WITH THE FORD FOCUS. I HAVE READ ON THE INTERNET THAT THE METAL EDGES CAN SLICE THE AIRBAG UPON DEPLOYMENT. I AM NOT SURE IF THIS IS TRUE BUT FOR THE SAKE OF MY SLICED FINGER AND MY AIR BAG I WOULD LIKE SOMEONE TO INVESTIGATE! MY HOPE IS THAT FORD WILL REPAIR OR REPLACE THE METAL ON THE WHEEL SO IT IS NO LONGER A DANGER WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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