Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10621899August 12, 2014
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOPPED WORKING DURING HEAVY DOWNPOUR. IT WAS NOT FUSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621889August 12, 2014
POWER TRAIN
THE TRANSMISSION SHUTTERS AND HESITATES TO SHIFT INTO GEAR WHILE ACCELERATING FROM STOP. HAVE TAKEN IT TO FORD MULTIPLE TIMES AND PROBLEM COMES BACK EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621366August 11, 2014
ENGINE, VEHICLE SPEED CONTROL
ACCELERATING FROM STOP, ENGINE HESITATES, CAUSING TURNS AND ACCELERATION ONTO STREETS TO TAKE LONGER THAN EXPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621371August 11, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
WHILE DRIVING WINDSHIELD WIPERS STARTED. AT FIRST IT WAS FAST, THEN SLOWED DOWN. WIPERS CONTINUED FOR ALMOST AN HOUR AFTER TURNING OFF ENGINE. LATER WHEN CLICKING ALARM REMOTE TO ENTER DOOR, WIPERS STARTED GOING AGAIN, VARYING SPEEDS AS TIME WENT ON. I NEEDED TO PULL THE RELAY FROM THE ENGINE COMPARTMENT FOR THE WIPERS TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621384August 11, 2014
LATCHES/LOCKS/LINKAGES
I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED THREE SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN MAY AND AUGUST OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621386August 11, 2014
LATCHES/LOCKS/LINKAGES
I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED TWO SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN JUNE AND JULY OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621177August 10, 2014
POWER TRAIN, ELECTRICAL SYSTEM
DRIVING UP LIGHT INCLINE ON PAVED HIGHWAY WHEN TRACTION CONTROL LIGHT FLASHES INDICATING A LOSS OF TRACTION. SECONDS LATER CAR LOSES RESPONSE TO GAS PEDAL, FLASHES "TRANSMISSION SYSTEM FAILURE. SERVICE IMMEDIATELY." AFTER PULLING OVER AWAY FROM TRAFFIC AND POWERING OFF THEN 30 SECOND WAIT AND ON WARNING IS GONE AND FUNCTIONS ARE RESTORED. A WEEK LATER PROBLEM COMES UP AGAIN, THIS TIME ON INTERSTATE GOING 70MPH. CRUISE CONTROL IS SHUT OFF AUTOMATICALLY, NO POWER TO GAS PEDAL, TRACTION WARNING COMES ON, AND SAME TRANSMISSION WARNING FLASHES. GOES AWAY IN A SECOND OR TWO. PULL OVER AS SAFELY AS I CAN WHILE CUTTING OFF A SEMI-TRUCK, POWER CAR OFF AND ON, ALL SYSTEMS NORMAL. FOUR DAYS LATER PULL OUT OF PARKING SPOT WITH A HESITATION OF VEHICLE TO START, THEN A VIBRATING IN REVERSE. DRIVE AROUND LOT TO EXIT, PULL ONTO MAIN ROAD AND SAME WARNINGS/PROBLEMS AS USUAL HAPPEN. NOW BLOCKING TRAFFIC PERPENDICULAR TO FLOW. CHECK ENGINE LIGHT COMES ON, PUT CAR INTO PARK, TURN OFF, AND BACK ON. TRY TO SHIFT INTO DRIVE. WON'T BUDGE. TURN OFF AND ON AGAIN. TRY TO SHIFT AGAIN. NO LUCK. ONE MORE TIME, WAIT A FEW SECONDS, THEN AGAIN. CAR POWERS ON DRIVES TO ANOTHER LOCATION WITH CHECK ENGINE LIGHT ON AND THEN TO DEALER WITH NO FURTHER ISSUES. DEALER INSPECTS, FINDS FAULTY TCM. DIRECTLY ATTRIBUTES THIS TO MANUFACTURE DEFECT AND NOT TO USER ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621122August 9, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS LEAVING FROM THE BP GAS STATION FROM WAYNE SULLIVAN DR IN PADUCAH, KY I HAD DROVE FROM LEDBETTER WHICH IS 10 MINS OUTSIDE OF PADUCAH AND WHEN I STARTED MY CAR TO LEAVE GAS STATION PULLING OUT INTO BUSY INTERSECTION I WENT TO ACCELERATE AND MY CAR WOULD NOT GO ANY FASTER THAN 10MPH WITH ONCOMING TRAFFIC BEHIND ME AND MY 5 YEAR OLD CHILD IN THE CAR WITH ME. I HAD REPORTED TRANSMISSION PROBLEMS BEFORE THEY PUT COMPUTER TO ADJUST IT BUT TOLD ME SLIPPAGE AND JERKING WOULD BE NORMAL DUE TO THE TYPE OF TRANSMISSION. MY CAR HAS ALWAYS ROLLED BACK ON STEEP HILLS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621155August 9, 2014
ENGINE AND ENGINE COOLING
THE AC COMPRESSOR IN MY 2012 FORD FOCUS BLEW UP TODAY. THE SERVICE DEPARTMENT TOLD ME IT HAD BEEN COMING APART FOR A WHILE AND IT HAS NOW DESTROYED THE ENTIRE AC SYSTEM. I WAS ALSO INFORMED THAT THIS PROBLEM IS NOT ISOLATED TO MY AC. EVEN IF I WANTED TO DRIVE SANS AC, THEN THIS ISSUE WOULD SOON RENDER MY CAR INOPERABLE. I WAS TOLD IT WOULD CAUSE THE ENGINE TO SEIZE. I CAN'T IMAGINE HOW BAD THIS WOULD HAVE BEEN ON THE FREEWAY. UNFORTUNATELY THERE WERE NO SIGNS OR SYMPTOMS INDICATING THIS PENDING DISASTER (A/C FUNCTIONING & NO WEIRD NOISES). MY FORD HAS HAD ALL RECOMMENDED SERVICES AND ANY ADDITIONAL PREVENTATIVE SERVICES RELATED TO THE AC COMPRESSOR WERE NEVER BROUGHT TO MY ATTENTION. THIS IS MOST LIKELY BECAUSE A PROBLEM OF THIS NATURE SHOULDN'T BE AN ISSUE WITH A WELL MAINTAINED CAR THAT IS ONLY TWO YEARS OLD; HOWEVER, POSSIBLY THE SERVICE DEPARTMENT SHOULD HAVE PICKED UP ON IT. THIS WAS NOT DUE TO NORMAL WEAR AND TEAR. THIS WAS A FAULTY PART. I BELIEVE THIS IS A QUALITY AND SAFETY ISSUE AND REALLY HOPE THAT FORD CAN REMEDY THE SITUATION. ESPECIALLY AS THIS HAS POSSIBLY EFFECTED MANY PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621027August 8, 2014
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A ROAD AND ALL OF A SUDDEN MY CAR WOULDN'T GO I KEPT STEPPING ON THE GAS AND THERE WAS NO THROTTLE POWER. I TURNED OF THE MAIN STREET AND LET THE CAR GLIDE TO A COMPLETE STOP. PRAYING THAT THE GARBAGE TRUCK WOULD STOP CAUSE MY CAR WAS BARELY MOVING. I TURNED IT OFF AND THEN IT MADE A WEIRD NOISE.... I TRIED TURNING IT ON BUT IT DIDN'T SO I CALLED ROADSIDE ASSISTANCE BUT WHILE I WAS TALKING TO THEM THE CAR CRANKED UP AGAIN. I DROVE IT TO THE NEAREST DEALER THE TOLD ME I NEEDED A NEW BATTERY BUT I TOOK MY BATTERY OUT H AS D IT CHECKED AND IT'S STILL GOOD . TODAY MY CAR DID THE SAME THING AND NOW IT'S IN THE DRIVEWAY IT DOESN'T HAVE THROTTLE POWER THE RPM'S ARE NOT WORKING NOT EVEN WHEN IT'S IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620640August 7, 2014
ELECTRICAL SYSTEM
I GOT IN CAR TO GO TO THE STORE PUT ON SEAT BELT STARTED CAR PUT CAR INTO DRIVE 1/4 MILE DOWN THE ROAD FROM LEAVING MY DRIVEWAY DOORS UNLOCKED AND OPENED I HAD TO STOP IMMEDIATELY AND THEY WOULD NOT CLOSE. LEFT FRONT DRIVERS DOOR AND RIGHT REAR PASSENGER DOOR. MY CAR WAS TOWED TO DEALER AND DIAGNOSTIC TEST DONE AND INSPECTIONS BY CERTIFIED MECHANICS. THEY SAID DOOR LATCHES WONT CATCH OR ENGAGE TO KEEP DOORS CLOSED NO CHECK ENGINE LIGHT CAME ON ONLY BLINKING DISPLAY THAT DOORS ARE OPEN ONLY AFTER I WAS COMPLETELY STOPPED AND IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620667August 7, 2014
POWER TRAIN
WENT TO MAKE A LEFT TURN AND THE CAR WENT INTO A NEUTRAL STATE AND JUST REVVED UP. THE GEAR INDICATOR ON THE SCREEN WAS NO LONGER THERE. AFTER 15 OR SO SECONDS IT REAPPEARED AND RESUMED NORMAL FUNCTION BUT THE CHECK ENGINE LIGHT CAME ON. WENT TO AN AUTO PARTS STORE TO HAVE THE CODE READ AND IT SAID A TCM LOW SHIFT POINT OR SOMETHING TO THAT EFFECT.THIS WAS AT 60700 MILES. AFTER DRIVING A COUPLE OF HOURS THE CHECK ENGINE LIGHT TURNED OFF. SINCE THEN IT HAS BEEN HAPPENING RANDOMLY ANYWHERE FROM DAYS APART TO A MONTH APART. I HAVE CONTACTED FORD ASSIST AND THEY SAID THERE IS NOTHING THEY CAN OR WILL DO FOR ME... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620739August 7, 2014
POWER TRAIN
DRIVING THE CAR, PULLED IN TO POST OFFICE CAR DIED. NO POWER STEERING OR BRAKES. CAR WOULD NOT TURN OVER. DISPLAY SAYS PARKING AID MALFUNCTION NO PRND INDICATOR THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. IF HAPPENED GOING DOWN THE HIGHWAY SOMEONE COULD BE SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619266August 6, 2014
POWER TRAIN
ON THE FREEWAY ACCELERATING SLIGHTLY WHILE MERGING INTO THE LEFTMOST LANE. POWER SUDDENLY WAS LOST WITH A "STOP SAFELY NOW" MESSAGE ON THE DASH. AS IT WAS RUSH HOUR, IT WAS DIFFICULT TO MERGE 6 LANES TO THE RIGHT TO GET TO THE SHOULDER. BRAKES AND STEERING WERE WORKING AND I STOPPED SAFELY. CAR WOULD NOT RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618523August 3, 2014
ENGINE, ELECTRICAL SYSTEM
THE FIRST INCIDENT OCCURRED WHILE IN TRAFFIC ON THE INTERSTATE HIGHWAY DURING RUSH HOUR EVENING TRAFFIC. I HAD TO COME TO A STOP ON TRAFFIC IN A CONSTRUCTION ZONE DUE TO TRAFFIC AT A POINT WHERE THERE WAS MOVING TRAFFIC IN LANES ON EITHER SIDE OF MY VEHICLE. THE CAR WAS RUNNING AS NORMAL, NO LIGHTS CAME ON (NOTHING TO ALERT TO AN ISSUE), HOWEVER, WHEN I WENT TO ACCELERATE MY CAR WOULD NOT ENGAGE THE TRANSMISSION. IT WAS AS IF MY CAR WAS IN PARK AND I WAS REVVING THE ENGINE. I PUT MY HAZARD LIGHTS ON, CALLED 911 TO REPORT I COULD NOT GET OUT OF MY VEHICLE TO MOVE MY CAR AS I FEARED I WOULD BE HIT SINCE IT WAS RUSH HOUR TRAFFIC AND COULD NOT EVEN OPEN MY DOOR. I SHUT MY ENGINE OFF, WAITED A FEW MINUTES, AND TRIED AGAIN. THE CAR STILL WOULD NOT MOVE. AFTER BEING STOPPED AND UNABLE TO MOVE FOR APPROXIMATELY 20 MINUTES, THE TRANSMISSION SEEMED TO RE-ENGAGE AND I WAS ABLE TO GET MY CAR OFF THE HIGHWAY. I HAD THE CAR TAKEN TO THE DEALER AS IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK. AS SOON AS I GOT MY CAR BACK, I DROVE APPROXIMATELY 10-15 MILES, AND THIS SAME ISSUE OCCURRED AGAIN, BUT THANKFULLY I WAS CLOSE TO HOME AND NOT IN ANY HEAVY TRAFFIC AS I WAS WITH THE FIRST INCIDENT. AGAIN, IT WAS ARRANGED TO TAKE MY CAR TO THE DEALER (THE DEALER HAD MY CAR FROM APPROXIMATELY 7/11/14 TO 8/1/14). AGAIN, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. WITHIN 2 DAYS OF HAVING THE CAR RETURNED TO ME, I DROVE APPROXIMATELY 20-30 TOTAL MILES, AND MY CAR STOPPED ON ANOTHER HIGHLY TRAVELED ROAD, BUT THANKFULLY WHILE IN A TURN LANE. A STRANGER HELPED ME PUSH MY CAR TO A NEARBY GAS STATION WHERE IT HAD TO BE LEFT UNTIL IT COULD BE TOWED BACK TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618362August 2, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE ROAD, GOING ABOUT 40-50 MPH ON A SUNNY, HOT DAY IN JULY, THE TRACTION CONTROL SUDDENLY TURNED ON AND THE CAR STARTED TO DECELERATE. I FOUND IT ODD AS THE WEATHER WAS NOT INCLEMENT AND I HAD NOT HIT A POTHOLE SO I PULLED OVER SINCE THE CAR WAS AUTOMATICALLY SLOWING DOWN. I WAS LUCKY NOT TO HAVE BEEN IN AN ACCIDENT AS THERE WERE PLENTY OF CARS AROUND AND THIS WAS LESS THAN HALF A MILE FROM THE HIGHWAY THAT I WAS ABOUT TO TRAVEL. AFTER PULLING OVER, I TURNED THE CAR OFF TO TRY TO CLEAR THE TRACTION CONTROL AS IT SEEMED TO BE STUCK ON. THE CAR WOULD NOT TURN BACK ON (THE ENGINE WAS NOT TURNING ON THOUGH THE BATTERY WAS FINE). AFTER CALLING THE FORD AUTO CLUB AND HAVING HELP COME OUT, THE CAR GOT TOWED TO THE DEALERSHIP. THE ISSUE TURNED OUT TO BE WITH THE TRANSMISSION CONTROL MODULE THAT WAS COVERED UNDER THE ORIGINAL POWER TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618413August 2, 2014
ENGINE
VEHICLE DOES NOT START WHEN KEY IS TURNED. ELECTRICAL SYSTEMS COME ON BUT ENGINE DOES NOT CRANK. ENGINE FINALLY STARTS NORMALLY AFTER MULTIPLE ATTEMPTS TO TURN THE KEY (20+) AND THEN RUNS FINE. THIS PROBLEM USUALLY OCCURS AFTER THE CAR HAS NOT BEEN USED FOR SEVERAL HOURS, I.E. BEING PARKED IN THE GARAGE OVERNIGHT OR AFTER A SHIFT AT WORK. ONCE THE CAR STARTS, IT CAN USUALLY BE TURNED OFF AND THEN START AGAIN WITHOUT INCIDENT, AS LONG AS THE CAR HAS BEEN DRIVEN RECENTLY. THIS BEGAN AS A SPORADIC ISSUE BUT NOW HAPPENS NEARLY EVERY TIME I TRY AND START THE CAR IN THE MORNING OR AFTER WORK. THE CAR HAS BEEN TAKEN BACK TO THE DEALER TWICE BUT THEY ARE UNABLE TO IDENTIFY THE PROBLEM. BATTERY TESTS FINE AND NO ERROR CODES ARE REPORTED IN THE COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618082August 1, 2014
ENGINE, SERVICE BRAKES, POWER TRAIN
THE VEHICLE DOESN'T AUTOMATICALLY SHIFT PROPERLY. IT DOESN'T SHIFT UP WHEN IT SHOULD AND REVS UP BADLY. THE SAME THING HAPPENS WHEN I GO DOWN LARGE HILLS. IT SHIFTS DOWN AND IT SHOULDN'T, SO THE ENGINE REVS AND I HAVE TO PUT IT IN NEUTRAL WHEN GOING DOWN HILLS. FURTHER, WHEN I AM PARKED ON A HILL, IT ROLLS BACK A BIT BEFORE STOPPING. LASTLY, THE BLUETOOTH MICROPHONE IS DYING AND SOUNDS TERRIBLE ON THE OTHER END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618136August 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECALIBRATED THE TCM BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617850July 31, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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