Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #749669August 2, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FORD HAS REPLACED MASTER CYLINDER TWICE AND ALL ROTORS AND PADS. STILL NO BRAKES WHEN FIRST USED AFTER SETTING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562332August 1, 2001ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL AND IGNITION SWITCH LOCKED UP, ON ANOTHER OCCASION THE STEERING WHEEL LOCKED UP IN THE RIGHT POSITION WHILE THE DRIVR WAS BACKING INTO A DRIVEWAY, THE REAR WHEEL BEARINGS HAD TO BE REPLACED DUE TO ROAD NOISE, THE IGNITION SWITCH CAME OUT OF THE STEERING COLUMN WHEN THE DRIVERS ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #749587August 1, 2001ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
07/11/01 10 MONTH OLD CAR WOULD NOT START. HAD BEEN PARKED FOR 5 1/2 HOURS. HAD VEHICLE TOWED TO DEALERSHIP. THEY INFORMED US THAT THE MAIN WIRING HARNESS(SAID CONSISTED OF 12 WIRES) APPEARED TO HAVE BEEN EATEN BY AN ANIMAL. THAT THE REPAIR, NOT REPLACEMENT, WOULD BE $325. NOT COVERED UNDER WARRENTY. (IT SAYS NOTHING IN OUR WARRENTY ABOUT THIS NOT BEING COVERED), WE OKAYED THE REPAIRS. ON 07/13/01 I CONTACTED THE DEALERSHIP THEY INFORMED ME THAT THEY HAD FIXED THE WIRES AND THE CAR STILL WOULD NOT START. HE TOLD US THAT HE JUMPED IT AND HOOKED IT UP TO THE DIAGNOSTIC CENTER AND IT GAVE HIM A CODE 13, BUT HE DIDNT KNOW WHAT THAT MEANT OR WHY THE CAR WOULNT START. ON 07/17/01 WE WERE TOLD THAT THE COMPUTER WAS DEAD, IT WOULD BE AN ADDITIONAL $950 NOT COVERED.ON 07/20/01 THE MANG. OF DAYTON CALLED ME AND SAID " GET YOUR CAR OFF OUR LOT, RETURN OUR LOANER OR WE WILL REPORT IT STOLEN". WHEN WE GOT THERE ARE CAR WAS NOT PUT BACK TOGETHER, THEY HAD WRITTEN THE WORD "F*CKER" ON THE CARS COMPUTER, AND GAVE US THE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #749260July 26, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR WOULD NOT OPEN. DEALER FIXED AND 5 MONTHS LATER IT WOULD NOT OPEN AGAIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #749123July 25, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT DISK BRAKES WERE WORN OUT TO THE ROTORS AFTER ONLY 25,000 MILES BECAUSE THEY OVER HEAT AND THE PADS WEAROUT QUICKLY. THE VEHICLE WAS DRIVEN ON EXPRESSWAY 80% OF THE TIME. THE FRONT WHEELS BECOME EXTREMELY DIRTY DUE TO QUICKLY WEARING OUT BRAKE PADS. WHEN THIS WAS BROUGHT TO THE NOTICE OF THE DEALER ABOUT 8 MONTHS BACK HE SAID THE DIRT IS DUE TO THE WHEEL DESIGN, BUT THE REAR WHEELS DO NOT GET DIRTY SINCE THEY DO NOT OVERHEAT AND WEAR OUT AS QUICKLY. THE MANUFACTURER AND THE DEALER SAY IT IS NORMAL TO WEAROUT FRONT BREAKS ANY TIME AFTER 9,000 MILES AND REFUSED TO PAY FOR REPAIRS. THIS IS ABNORMAL, MY BRAKES ALWAYS LAST OVER 55,000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #749160July 25, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, STEERING:LINKAGES:TIE ROD ASSEMBLY
ENGINE JUST STALLS EVERY 3 MONTHS WHILE DRIVING. HAVE HAD THE SAME PROBLEM HAPPEN 4 TIMES! THE LAST TIME I WASNT UNDER WARRANTY AND IT COST ME 500+...THEY REPLACED MANY THINGS BUT IT STILL CONTINUES. ALSO AFTER ONLY 23000 MILES MY LEFT CALIPER SLIPPED CAUSING EXTREME WEAR AND TEAR ON THE BRAKES AND ROTORS. COST 300 TO FIX THAT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #748997July 23, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I ASKED FORD TO LOOK AT MY BRAKES AT 12, 541 MILES BECAUSE THEY WERE SQUEALING. I WAS TOLD THAT THE NOISE WAS NORMAL, SO NO ACTION WAS TAKEN. NOW, AT 24, 643 MILES, MY BRAKE PADS AND ROTORS ARE COMPLETELY WORN, AND FORD WILL NOT TAKE ANY ACTION TO REMEDY THIS SITUATION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #748918July 22, 2001VEHICLE SPEED CONTROL
THE THROTTLE CABLE RUNS OVER THE DISTRIBUTOR WIRE'S AND THE THROTTLE CABLE IS WORN THROUGH THE RUBBER DOWN TO EXPOSE THE THROTTLE CABLE WIRES AS WELL AS ONE OF THE DISTRIBUTOR WIRES. FORD SENT A RECALL FOR 2.0L ENGINES WITH A 5-SPEED MANUAL TRANSAXLES, FORD PROGRAM # 00B59 AFTER THAT REPAIR MY CRUISE CONTROL NO LONGER WORKED BECAUSE AS SOON AS THE KEY WAS PUT IN THE IGNITION AND TURNED FORWARD WITH OR WITHOUT TURNING OVER THE ENGINE THE BRAKE LIGHTS COME ON AND REMAIN ON AT ALL TIMES AND AT ALL SPEEDS UNTIL YOU TURN THE IGNITION COMPLETELY OFF. A THIRD PROBLEM ALSO DEALS WITH A RECALL FMVVSS 201. THE NEW A-PILLAR TRIM PANELS THEY REPLACED IN MY CAR DO NOT FIT. FORD MODIFIED THE PILLARS TO MAKE THEM FIT IN PLACE. YOU CAN SEE THE METAL FROM THE OUTSIDE OF THE CAR FROM THE INSIDEOF THE CAR. FORD HAD TO CUT PART OF THE PILLARS TO MAKE THEM FIT AND THEY CONSTANTLY DO NOT STAY IN PLACE OVER THE PASSENGER SIDE DOOR. THE NEW A-PILLARS DO NOT FIT PROPERLY AND FORD MODIFIED THE RECALL PARTS TO FIT THEM INTO PLACE. THEY EVEN CRACKED MY WINDSHIELD ON THE PASSENGER SIDE TRYING TO FIT THEM INTO PLACE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #785538July 18, 2001ELECTRICAL SYSTEM:IGNITION:SWITCH
FAULTY IGNITION SWITCH CAUSED THE KEY TO NOT INSERT OR ONCE INSERT THE KEY COULD NOT BE REMOVED FROM THE IGNITION, THIS PROBLEM ALSO CAUSED THE VEHICLE TO STALL. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892959July 16, 2001STRUCTURE:BODY:DOOR, INTERIOR LIGHTING
DRIVER'S DOOR SENSOR WOULD INDICATE THAT THE DOOR WOULD BE AJAR WHEN ITS NOT. THIS CAUSES INTERIOR LIGHTS TO STAY ON. ITS AN INTERMITTENT PROBLEM. OWNER DISABLED MECHANISM FOR INTERIOR LIGHTS. TOOK VEHICLE TO DEALERSHIP, INFORMED BY MECHANIC THAT PROBLEM COULD NOT BE LOCATED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892880July 16, 2001VEHICLE SPEED CONTROL
VEHICLE JUMPS FORWARD WHENEVER IT COMES TO A COMPLETE STOP. VEHICLE GETS UP 10 20 MPH WITHOUT HAVING FOOT ON GAS. CONSUMER HIT ANOTHER CAR ONCE BECAUSE VEHICLE LAUNCHED FORWARD. *AK *SLC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892757July 13, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:MANUAL TRANSMISSION
AT 45MPH WHILE GOING UP HILL BRAKES AND CLUTCH WENT TO FLOOR, CAUSING DRIVER TO LOSE CONTROL. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562024July 12, 2001FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SEATS:FRONT ASSEMBLY:RECLINER, WHEELS:LUGS/NUTS/BOLTS/STUDS, POWER TRAIN:CLUTCH ASSEMBLY, STRUCTURE:FRAME AND MEMBERS
CONSUMER RECEIVED RECALLS, 00V303, 00V218, 00V418, RECALL REGARDING INJECTOR PRESSURE SWITCH, AND CLUTCH PEDAL RETURN SPRING AND CLUTCH MASTER CYLINDER, HOWEVER HAS NOT HAD ANY OF THEM COMPLETED, DEALER STATES THEY ARE WAITING FOR PARTS AND IT HAS BEEN OVER 6 MONTHS SINCE CONSUMER HAS HEARD FROM THE DEALER. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892603July 12, 2001SUSPENSION:FRONT:WHEEL BEARING, EXTERIOR LIGHTING:TURN SIGNAL, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SEATS:FRONT ASSEMBLY:RECLINER, STRUCTURE:FRAME AND MEMBERS, SEAT BELTS:FRONT:ANCHORAGE, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION
WAS TRAVELING APPROXIMATELY 65MPH WHEN VEHICLE WENT OUT OF CONTROL. WHEELS HAD FELT WOBBLELY AND LOOSE. HAD TO SWERVE TO MISS SEVERAL VEHICLES. MANAGED TO GET OFF FREEWAY AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC WHEEL BEARINGS WENT OUT. DEALERSHIP HAS TO ORDER PARTS. VEHICLE WAS REPAIRED PREVIOUSLY UNDER RECALL.*AK SCREWS KEEP FALLING OUT OF SEAT BELT AND HAS HAPPENED TWO TIMES. DRIVERS SIDE SEAT LEVER KEEPS BREAKING AND HAS HAPPENED THREE TIMES. WINDSHIELD WIPERS FAILED WHILE DRIVING DURING A HEAVY RAIN STORM, RECEIVED RECALL TWO WEEKS LATER, 01V258, DEALER REPLACED WIPER MOTOR. TURN SIGNAL FAILED, DEALER REPLACED BULB. PROBLEMS WITH BRAKES, REAR DRUM ASSEMBLY BEARING WORE INTO WHEEL SPINDLE, FRONT BRAKE PADS REPLACED, FRONT ROTORS RESURFACED. CONSUMER FEELS EVERY BUMP IN THE ROAD. BEARINGS HAVE FAILED TWICE. SIDE MIRROR BROKE. A-PILLAR TRIM COMING LOOSE AFTER RECALL REPAIR 00S20. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892634July 12, 2001ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VEHICLE SPEED CONTROL
INTERMITTENT FAILURE OF SIGNAL LIGHTS/ BRAKE LIGHTS/ SPEED CONTROL, AND AIR CONDITIONING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892652July 12, 2001STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE PULLING INTO THE DEALER LOTS, A FIRE HAD DEVELOPED IN ENGINE COMPARTMENT. INSURANCE ADJUSTER INSPECTED VEHICLE, AND INFORMED CONSUMER THAT CAUSE OF FIRE WAS A POWER STEERING PUMP LEAKAGE. DEALER WAS ALSO NOTIFIED, AND NO RESPONSE WAS GIVEN AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #8011957July 11, 2001VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THROTTLE STUCK, CAUSING SUDDEN ACCELERATION WHICH RESULTED IN A MAJOR ACCIDENT.*AK *MJ
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892443July 11, 2001ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:MODULE
TO START VEHICLE KEY IN IGNITION SWITCH AND IGNITION COMPUTER CHIP MUST BE IN SYNC WITH ONE ANOTHER. WHEN ITS NOT IN SYNC, VEHICLE CAN STALL OUT WHILE DRIVING IN MIDDLE OF TRAFFIC. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC REPLACED COMPUTER CHIP AND IGNITION SWITCH/ KEY. STALLING PROBLEM HAS REAPPEARED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #892380July 10, 2001AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT APPROXIMATELY 30 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006467July 9, 2001ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY / ALTERNATOR LIGHT CAME ON AND STAYED ON WHILE DRIVING. THIS OCCURRED THREE TIMES : FIRST ON 4/26/00 AT 4332 MILES, SECOND ON 4/24/01 AT 16674 MILES AND LAST ON 7/5/01 AT 20427 MILES. EACH TIME THE CAR WAS REPAIRED BY A FORD DEALER AT NO COST UNDER WARRANTY.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/01 CUT-OVER TO ARTEMIS****748178. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0