Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10652846November 5, 2014
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
ISSUE 1: THE VEHICLE IS ON ITS THIRD CLUTCH IN THE 2 YEARS SINCE PURCHASE AND CONTINUES TO HAVE TRANSMISSION ISSUES. WHEN APPLYING GAS IT STUTTERS, LURCHES, OR RESPONDS AS IF NOT TAKING GAS. THIS WEEK: THREE TIMES TURNING FROM STOP SIGN LEFT, RIGHT FROM STOP SIGN, AND RIGHT FROM PARKING LOT. APPLY GAS TO ACCELERATE AND VEHICLES STUTTERS, PAUSES, AND STALLS FOR A MOMENT. TWO OF THE THREE, PARTICULARLY ONE CAME CLOSE TO RESULTING IN AN ACCIDENT. THIS ALSO OCCURRED ON A BUSY HIGHWAY TURNING RIGHT AT A STOP SIGN ON OCT 27. IT HAS OCCURRED DOZENS OF TIMES PRIOR TO THE TRANSMISSION REPAIR EVENTS AND NOW IS STARTING TO RECUR, WITH MORE NG A STALLING/LURCHING THAN A STUTTERING. FORD IS FULLY AWARE OF THESE ISSUES. I AM TAKING IT IN FOR REPAIRS AGAIN BUT FEEL IT IS UNSAFE AND WANT THE CAR RETURNED. ISSUE 2: THE VEHICLE ACHIEVES FAR BELOW THE ADVERTISED MPG. THEY ADVERTISE 27 AND IT GAINS 22.5 AT BEST. CURRENTLY LESS THAN 22. FORD IS FULLY AWARE OF THIS ISSUE AND STATES THAT THEY CANNOT DO ANYTHING. I HAVE BEEN COMPLAINING FOR 18 MONTHS OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651545October 30, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
I OWN A 2012 FORD FOCUS SEL THAT HAS HAD MULTIPLE TRANSMISSION ISSUES ALONG WITH AN ELECTRICAL PROBLEM RELATING TO THE STEERING WHEEL AND A BATTERY FAILURE. THE VEHICLE HAS HAD ISSUES ACCELERATING THROUGH 1ST GEAR WHICH WAS EVIDENT BY EXTREME SHUDDERING AND SHAKING OF THE VEHICLE. THIS HAD PUT ME INTO DANGEROUS SITUATIONS NUMEROUS TIMES WHEN TRYING TO MERGE ONTO FREEWAYS AS THE VEHICLE HESITATED TO GET UP TO SPEED IN TIME. MY TRANSMISSION WAS REPLACED AT 9,562 MILES IN SEPT. 2013. THE SHUTTERING AND ACCELERATION PROBLEMS RECURRED AT 21,904 MILES IN SEPT. 2014 AND FORD RAN A SYSTEM UPDATE TO 'FIX' THE PROBLEM. THEY ALSO REPLACED THE STEERING WHEEL FOR ELECTRICAL PROBLEMS AT THIS TIME. THE ACCELERATION ISSUES CONTINUED FOR THE NEXT MONTH AND THE CLUTCH WAS FINALLY REPLACED IN OCT. 2014. A COUPLE WEEKS LATER THE BATTERY WAS DEAD 3 SUNDAYS IN A ROW AND WAS ALSO REPLACED. FORD HAS NOT BEEN ABLE TO REASSURE ME THAT THESE TRANSMISSION ISSUES WILL NOT BE ON-GOING. I CONTINUOUSLY READ OTHERS ACCOUNTS ONLINE STATING THEY ARE HAVING THE SAME ISSUES I AM HAVING, AND IN MANY CASES THEIR DEALERSHIPS ARE IGNORING THE ISSUES AND MAKING EXCUSES. PLEASE LOOK INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651550October 30, 2014
ELECTRICAL SYSTEM, POWER TRAIN
IN MAY OF 2012 MY CAR HAD THE TRANSMISSION COMPLETELY REPLACED AFTER BEING IN THE SHOP FOR 6 WEEKS. THE CRUISE CONTROL WOULD STICK ON AND NOT SHUT OFF. THE POWER WINDOWS AND AIR CONDITIONER BOTH DECIDED NOT WORK AT THE SAME TIME. I HAVE HAD THE STRUTS REPLACES BEFORE 10,000 MILES. THE GAS MILEAGE GOES FROM 14 MPG TO 33MPG RANDOMLY. THE CAR LIKES TO ROLL BACK AND NOT GO INTO GEAR WHEN DRIVING. I REPLACE TIRES EVERY 6 MONTHS BECAUSE THE CAR EATS MY TIRES UP. MY FAVORITE PROBLEM IS LOOSING POWER WHEN DRIVING. I HAVE KEPT ALL PAPERS REGARDING THE CAR IN THE SHOP. MY FIRST YEAR OF OWNING THE FOCUS FORD PAID FOR MY RENTAL CAR TO BE DRIVEN 17,000 MILES DUE TO MY CAR BEING IN THE SHOP. I HAVE ASKED FOR HELP WITH THIS CAR FOR 2 YEARS WITH FORD TO BE TOLD I NEED TO LEARN TO DRIVE. I AM DRIVING A CAR KNOW THAT COMPLETELY LOOSES POWER ALL THE TIME AND THE TRANSMISSION STICKS. I HAVE HAD TO WAIT 3 WEEKS FOR AN APPOINTMENT ON NOV 3 TO GET THESE ISSUES LOOKED AT. MY CAR IS FAR FROM SAFE AND I HAVE EXPRESSED TO FORD I FEEL THIS CAR IS GOING TO KILL ME. I SPENT 30,000 MILES DRIVING THIS CAR WHEN IN FACT I SHOULDN'T HAD. THE DEALERSHIP CAN NEVER FIND A PROBLEM ON MY CAR. THE GAS ALSO CAN ONLY PUT 10 CENTS OF GAS AT A TIME IN OR GAS LIKES TO POUR OUT FROM THE BOTTOM. SOMETIMES THE GAS KNOZZLE CAN'T FIT IN THE GAS TANK BECAUSE IT CLOSES UP. ONCE AGAIN FORD COULDN'T FIND A PROBLEM. I CALL THE DEALERSHIP AND FORD CUSTOMER CARE EACH TIME THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650751October 28, 2014
POWER TRAIN
WHILE DRIVING, VEHICLE ENGINE TEMPERATURE CLIMBED DRASTICALLY AND IMMEDIATELY. UPON CLOSER INSPECTION, COOLANT LEVEL IN ENGINE WAS DANGEROUSLY LOW. 2 WEEKS LATER, COOLANT LEVEL LOW AGAIN. NO VISIBLE LEAKS IN SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650829October 28, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. IMMEDIATELY AFTER TURNING ON THE VEHICLE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. ALSO, WHEN THE AIR CONDITIONER WAS ACTIVATED, AN UNUSUAL YELLOW SUBSTANCE CAME OUT OF THE VENT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE PASSENGER SIDE WINDSHIELD WIPER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650382October 27, 2014
ENGINE, POWER TRAIN
TRANSMISSION SHAKES AND GRINDS. CAR ROLLS BACKWARDS ON HILLS. FORD SAYS THIS IS NORMAL BEHAVIOR BUT HAVING A CAR ROLL BACKWARDS ON HILLS WITH AN AUTOMATIC TRANSMISSION IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650417October 27, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE POWER TRAIN AUTOMATIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650525October 27, 2014
POWER TRAIN, ELECTRICAL SYSTEM
WHILE MERGING ONTO THE FREEWAY MY CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE RPMS SHOT UP BUT CAR WOULD NOT ACCELERATE. FINALLY AFTER ALMOST BEING HIT BY OTHER CARS IT SHOT OFF LIKE A ROCKET. AFTER MULTIPLE INCIDENTS OF JERKING AND NOT ABLE TO ACCELERATE RANDOMLY I TOOK IT TO FORD AND THE CLUTCH WAS REPLACED IN APRIL 2014. NOT LONG AFTER, IT STARTED DOING THE SAME THING EXCEPT WORSE. I TOOK IT BACK TO FORD AND WAS TOLD THE TRANNY TEST RESULTS CAME BACK NORMAL AND THAT A MOTOR MOUNT WAS MISSING OR LOOSE. THEY KEPT IT FOR 3 DAYS TO FIX THE MOTOR MOUNT. THE CAR IS NOW WORSE AND TODAY THE CHECK ENGINE LIGHT CAME ON AND CAR HAD VERY LITTLE POWER. GOING TO TAKE IT BACK TO FORD AND HOPEFULLY THEY WILL FIX IT THIS TIME. MY GAS MILEAGE IS ONLY 20.1 MPG. ANOTHER PROBLEM WAS THAT MY ENTIRE SYNC SYSTEM WENT OUT AND HAD TO BE REPLACED IN AUGUST 2014, COSTING ME $1093.00. IT STARTED MESSING UP BY HAVING A VERY LOUD POPPING/CRACKLING NOISE THAT WOULD START RANDOMLY EVEN WHEN CAR WAS OFF. IT WAS VERY SCARY WHEN IT WOULD SUDDENLY START MAKING THE LOUD NOISE WHILE I WAS DRIVING AND ALMOST CAUSED ME TO WRECK AT ONE POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649750October 24, 2014
POWER TRAIN
IT HAS BEEN HAPPENING EVER SINCE I GOT THIS CAR. I HAVE TAKEN IT TO THE DEALERSHIP FOUR TIMES AND THEY 'CAN NEVER DUPLICATE IT' OR TELL ME THAT IT IS NORMAL. MY CAR SHUDDERS AND MAKES A LOUD GRINDING NOISE WHEN IT SHIFTS FROM 1ST-2ND GEAR. IT IS VERY ANNOYING AND STALLS WHEN I TRY TO TAKE OFF. IF I WOULD HAVE KNOWN THIS WAS GOING TO HAPPEN I WOULD HAVE NOT PURCHASED THIS CAR. WHAT THE REAL KICKER IS I TOOK IT IN LAST MONTH SAME SONG AND DANCE. 'IT'S NORMAL' THEN I RECEIVE A LETTER IN THE MAIL SAYING THAT I GET AN EXTENDED WARRANTY ON MY TRANSMISSION... WELL IF THEY THINK/KNOW THAT IS THE PROBLEM WHY HAS NO ONE NO ONE EVER CHECKED THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649257October 22, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
THE TRANSMISSION IN OUR FOCUS STUTTERS AND GRINDS WHEN SHIFTING FROM 1ST GEAR TO 2ND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649318October 22, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
ENGINE STALLED AND SHUTDOWN WHILE DRIVING WITH LOSS OF CONTROL. ENGINE ALSO REV'ED UP DOWN WITHOUT ACCELERATION AND DECELERATION WHILE DRIVING AND TRACTION WARNING CONTROL LIGHT CAME ON. CAR WAS DRIVEN TO NEARBY PARKING LOT WHERE IT COMPLETELY SHUTDOWN. CAR NEEDED TO BE TOWED TO DEALER, AS IT COULD NOT BE DRIVEN SAFELY. FORD DEALER IDENTIFIED THE PROBLEM AS A DTC CODE U0101 OR SIMPLY A BAD TCM(TRANSMISSION CONTROL MODULE). TCM WAS REPLACED ON THE TRANSMISSION AND PAID BY OWNER, DESPITE THIS PART BEING RECALLED BY FORD ON OTHER FORD FOCUS MODELS, AS FOLLOWS: FOCUS POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) RECALL NUMBER: 13V523000 RECALL DATE: 10/30/2013 PROBLEM SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2012-2014 FOCUS ELECTRIC VEHICLES MANUFACTURED SEPTEMBER 15, 2011, THROUGH AUGUST 23, 2013. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. CONSEQUENCE: AN UNEXPECTED LOSS OF POWER WHILE DRIVING INCREASES THE RISK OF A CRASH. CORRECTIVE ACTION: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE POWER CONTROL MODULE, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN BY LATE NOVEMBER 2013. FORD'S RECALL CAMPAIGN NUMBER IS 13S09. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL AFFECTS VEHICLES MANUFACTURED BETWEEN 09/15/2011 AND 08/23/2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648339October 17, 2014
POWER TRAIN
WHILE DRIVING MY CAR, IT OFTEN HESITATES WHEN SHIFTING, TURNING, ACCELERATING, OR DECELERATING. I HAD IT "REPAIRED" AT A FORD DEALERSHIP, WHICH INCLUDING REPLACING THE ENTIRE CLUTCH, IN MARCH 2014. THE PROBLEM CONTINUED WITH ADDED LOUD NOISES AND GRINDING/SHUDDERING. I RETURNED IT TO A DEALERSHIP, WHERE THE CLUTCH WAS REPLACED AGAIN IN JULY 2014. THE CAR WAS FINE FOR AWHILE, BUT AFTER 200 MILES, STARTED HAVING THE SAME ISSUES AS BEFORE. THE DEALERSHIP REPLACED THE CLUTCH AGAIN IN SEPTEMBER 2014. ON MY 4TH CLUTCH, AND IT CONTINUES TO HAVE THE SAME PROBLEMS. I LACK CONFIDENCE IN FORD THAT THEY CAN FIX THE PROBLEM AND I AM CONTINUOUSLY CONCERNED THAT MY CAR MAY HAVE UNEXPECTED PROBLEMS CAUSING SERIOUS SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648389October 17, 2014
STEERING, ELECTRICAL SYSTEM
MY FIRST ENCOUNTER STARTED IN MARCH WITH A WARNING CONDITION INDICATING A DEFAULT IN MY STEERING ASSISTANCE ONLY WHEN I WOULD TURN ON THE IGNITION, I CALLED FORD DEALERSHIP AND WAS TOLD IT WOULD GO AWAY BY TURNING OF THE IGNITION AND TURNING IT BACK ON.,AND IT DID GO AWAY. NOW IN AUGUST, I WAS DRIVING ON FREEWAY AND THE WARNING LIGHT CAME ON AGAIN WHILE DRIVING AND THE STEERING WHEEL BECAME VERY HARD TO STEER, I WAS ABLE TO MAKE IT TO A SAFE STOP ON THE SHOULDER OF THE HIGHWAY. THAT WAS THE MOST SCARIEST FOR ME WHILE ON THE HIGHWAY. GOD WAS WITH ME.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648492October 17, 2014
STRUCTURE:BODY, ENGINE, VEHICLE SPEED CONTROL
WAS PARKING CAR WHEN SUDDENLY IT LUNGED FORWARD AT A FAST SPEED, I LOST CONTROL AND HIT CAR IN FRONT OF ME PLUS 3 OTHER CARS THEN CRASHED INTO CEMENT WALL. I HIT MY HEAD AND LEFT SIDE OF BODY ON THE DOOR, I BRUISED MY RIB CAGE FRONT & BACK PLUS MY LEFT LEG VERY BRUISED. I WAS VERY LUCKY I DIDN'T GET KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10648186October 16, 2014
STEERING
WHILE PULLING OUT INTO THE HWY MY CAR'S DASHBOARD GAVE A MESSAGE THAT STATED STEERING ASSIST MALFUNCTION. MY CARS STEERING WHEEL BECAME TIGHT AND HARD TO TURN. I GOT MY CAR TO THE SIDE OF THE ROAD AND TURNED IT OFF. WHEN I TURNED THE CAR BACK ON THE DASH INFORMATION STATED THAT ALL SYSTEMS WERE NORMAL. I CALLED THE FORD COMPANY WHERE I PURCHASED THE CAR FOR THE SECOND TIME AND WAS TOLD THAT IF IT HAPPENED AGAIN TO BRING THE CAR IN. I CURRENTLY LIVE 70 MILES FROM WHERE I PURCHASED MY VEHICLE AND I'M SCARED TO DRIVE IT THAT FAR. I'VE HAD SERVICE WITH THEM BEFORE AND I AM NOT VERY HAPPY WITH ANY OF THEIR SERVICE I WANT MY CAR FIXED PROPERLY AND RIGHT SO I WON'T BE AFRAID TO DRIVE IT. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644714October 14, 2014
STEERING
ON THE WAY HOME GOING ALONG THE INTERSTATE AT THE SPEED LIMIT OF 70 MPH, THE STEERING SUDDENLY CUT OUT WITHOUT WARNING. WE SAFELY MADE IT TO THE SIDE OF THE INTERSTATE IN WHICH A LIGHT POPPED UP IN MY DASH WHICH SAID STEERING LOSS STOP SAFELY. I TURNED THE CAR OFF AND THEN STARTED IT BACK AGAIN IN HOPES THAT IT WAS JUST A GLITCH, BUT THE ERROR WAS STILL THERE. BY THE GRACE OF GOD, WE MADE IT HOME SAFELY. THE FOLLOWING MORNING, I CALLED THE CORPORATE CUSTOMER RELATIONS NUMBER AT THE FORD MOTOR COMPANY AND SPOKE TO A CUSTOMER REPRESENTATIVE WHO TOLD ME THAT YES THERE ARE RECALLS ON FOCUSES OF THE SAME YEAR FOR STEERING LOSS, BUT MY VIN NUMBER DID NOT FALL UNDER THAT RECALL BECAUSE MY CAR WAS NOT MADE AT THE SAME MANUFACTURING LOCATION. HE BASICALLY ADVISED ME THAT I NEED TO CALL MY LOCAL FORD DEALER AND HAVE MY CAR SENT THERE FOR REPAIR. I THEN RECEIVED THE ACTION PLAN FROM THE SUPERVISOR AT FORD IN WHICH IT DISCUSSED THE RESULTS FROM THE DIAGNOSTIC TEST. ALL THE RESULTS CORRELATED WITH THE OTHER FOCUS RECALLS WHICH SPOKE OF HIGH STEERING RESISTANCE AND THE TOTAL ESTIMATED BILL OF $2,207.55. I THEN CALLED THE CUSTOMER RELATIONS BACK AT CORPORATE FORD MOTOR COMPANY, GAVE THEM MY CASE NUMBER, AND EXPRESSED THE ISSUE THAT I WAS HAVING, THE DIAGNOSIS OF THE CAR, THE CORRELATION BETWEEN MY CARS DIAGNOSIS AND THE RECALLED FORD FOCUS DIAGNOSIS; THE REPRESENTATIVE THAT I SPOKE TO THEN SAID SHE WOULD DRAFT UP SOME MORE PAPERWORK IN MY CASE AND SEND IT TO HER SUPERVISOR, BUT IT WASN'T LIKELY THAT MY CAR WOULD BE COVERED UNDER RECALL. THE INCIDENT ON THE INTERSTATE WAS ONE THAT WAS HORRIFYING, COULD HAVE CAUSED DEATH AND HAS SENT ME INTO A SPIRAL OF NON-STOP PANIC ATTACKS AND I AM UNSURE OF WHAT ALL I CAN DO. I NEED YOUR HELP TO STOP THIS FROM HAPPENING TO SOMEONE ELSE AND TO HELP US GET THE RECALL FOR SAFETY CONCERNS THAT WE SHOULD HAVE BEEN AFFORDED IN THE FIRST PLACE. UPDATED 10/27/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644431October 14, 2014
POWER TRAIN
ON-GOING ISSUES WITH THE TRANSMISSION SHUDDER, JERK, CHOKING AT LOWER SPEEDS ESPECIALLY AT ABOUT 15 MPG TO 40 MPG. THERE HAS NOT BEEN AN ACCIDENT YET BUT MANY CLOSE CALLS. DURING STOP AND GO TRAFFIC, OR MAKING A TURN FROM A STOPLIGHT, OR IN A CONSTRUCTION ZONE WHERE SPEEDS ARE SLOWER - DRIVING THIS VEHICLE BECOMES AN ISSUE. THERE ARE TIME WHEN THE CAR WILL NOT MOVE EVEN WITH THE GAS PEDAL PUSHED, IT JERKS AND CHUGS UNTIL THE TRANSMISSION KICKS IN CAUSING A DELAY IN ACCELERATION, OR IT CHOKES AS IF IT WILL DIE ON THE SPOT. THESE ARE ALL OPPORTUNITIES TO CAUSE AN ACCIDENT OR TO BE HIT BECAUSE YOU CANNOT GET YOUR CAR TO MOVE. IN DETROIT TRAFFIC IS BRUTAL - THEY DO NOT STOP FOR ANYTHING. I PURCHASED THE VEHICLE IN MAY OF 2012 - I ONLY HAVE 21,000 MILES ON THE VEHICLE ( CURRENTLY 10/15/14). I CANNOT TRADE IT IN SINCE THE VEHICLE VALUED SO LOW. I CANNOT SELL IT SINCE NO ONE WILL BUY A VEHICLE THAT DRIVES THE WAY IT DOES. FORD HAS PROVIDED A 7 YR. 100,000 MILE WARRANTY FOR THE TRANSMISSION BUT THAT IS OF NO SATISFACTION TO ME. NO ONE KNOWS WHAT THE WEAR AND TEAR WILL BE AS THE CAR AGES AND SOMEONE DIES BECAUSE OF IT. THESE VEHICLES NEED TO BE SERIOUSLY ADDRESSED. I DON'T DRIVE THE VEHICLE MUCH BECAUSE I DO NOT FEEL SAFE - YOU CANNOT PREDICT HOW MUCH WORSE IT IS GOING TO DRIVE ON ANY GIVEN DAY. DEALER REPAIRS DO NOT FIX THE PROBLEM, IT NEVER GOES WAYS AND THE CAR BEHAVES BADLY EVERY DAY - THROW IN A MAJOR MELTDOWN FOR THE REALLY BAD DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644430October 14, 2014
POWER TRAIN
CLUTCH CHATTER AT LOW SPEED, START OFF AND SHIFTING FROM 1ST TO 2ND, ONLY SEEMS TO DO IT AFTER ITS WARM OR UNDER A LOAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644496October 14, 2014
POWER TRAIN
DRIVING DURING VERY HEAVY MORNING RUSH HOUR TRAFFIC (AT APPROX 25 MPH). CAR BEGAN TO SHUDDER/HESITATE VERY BAD AND WOULD NOT ACCELERATE - I WAS ABOUT TO GET ONTO THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON AND I WAS ABLE TO LIMP THE CAR THE REMAINING FEW MILES TO THE OFFICE. THE CHECK ENGINE LIGHT STAYED ON IN THE AFTERNOON ON THE DRIVE HOME. WAS ABLE TO PLUG IN MY OWN OBD COMPUTER AND RECEIVED THE CODE P0902 (CLUTCH ACTUATOR CONTROL CIRCUIT LOW). NEXT DAY, STARTED CAR AND THE CHECK ENGINE LIGHT IS OFF AND CAR DROVE FINE. HAVE APPOINTMENT FOR 10/15 TO TAKE CAR TO DEALERSHIP BUT FEAR THAT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON THEY WILL BE UNABLE TO "RECREATE THE ISSUE" AND WILL NOT FIX IT. I HAVE ALREADY HAD THIS CAR IN MULTIPLE TIMES FOR TRANSMISSION RESET, BUT THIS OCCURRENCE WAS BY FAR THE WORST. HAD I BEEN TRYING TO PULL OUT INTO TRAFFIC, THERE WOULD HAVE BEEN AN ACCIDENT BECAUSE THE CAR STOPPED ACCELERATING. I HAVE PRINTED THE CODE DESCRIPTION ALONG WITH THE SYNC VEHICLE HEALTH REPORT I RAN PROVING THAT THE CHECK ENGINE LIGHT WAS ON. HOPEFULLY, THIS (ALONG WITH THE CODE INFORMATION I PULLED MYSELF) WILL BE ENOUGH FOR THE DEALER TO TAKE THIS SERIOUSLY AND FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644522October 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE HYDRAULIC STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE AND RESTART IT IN ORDER TO STOP THE FAILURE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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