Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#752117September 12, 2001
ELECTRICAL SYSTEM:WIRING
CAR STALLED WHILE AT A STOP SIGNAL, THEN RE-STARTED, THEN STALLED AGAIN AND FIRE WAS SEEN COMING FROM UNDER THE HOOD. EXTINGUISHED BY TOWELS AND WATER. DAMAGE NOTED TO BE A MELT-DOWN AT BATTERY AND BOTH POS AND NEG CABLES. SOME MELTED AND BURNED COMPONENTS ADJACENT. INSURANCE FIRE INVESTIGATOR NOTED DAMAGE IN STARTER AREA.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#752128September 12, 2001
ELECTRICAL SYSTEM:IGNITION
CAR STALLED WHILE AT A STOP SIGNAL, THEN RE-STARTED; AFTER 25 YDS CAR STALLED AGAIN AND FIRE APPEARED FROM UNDER THE HOOD. EXTINGUISHED BY TOWELS AND WATER. DAMAGE NOTED TO BE A MELT-DOWN AT BATTERY AND BOTH POS AND NEG CABLES. SOME MELTED AND BURNED COMPONENTS ADJACENT. INSURANCE FIRE INVESTIGATOR NOTED DAMAGE IN STARTER AREA. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#752051September 11, 2001
AIR BAGS:FRONTAL
BOTH DRIVER AND PASSENGER AIRBAGS DEPLOYED WHILE CAR WAS STOPPED - THE CAR IN FRONT WAS BUMPED BUT I'M SURE IT WAS AFTER THE AIRBAGS WENT OFF. WHILE THERE IS A POSSIBILITY THAT I BUMPED THEM FIRST I BARELY BUMPED THEM - I NEVER LET MY CLUTCH OUT OR GAVE THE CAR GAS - NEITHER CAR SHOWED ANY DAMAGE, OTHER THAN OURS WHICH SHOWS ONLY AIRBAG DAMAGE. THE POLICE WERE CALLED - THE OFFICER NOTED THAT THERE WAS NO DAMAGE OTHER THAN THE AIRBAGS. OUR QUESTION IS WHY DID THEY GO OFF? OTHER THEN BEING SCARED AND STUNNED FOR A FEW MOMENTS, MY LEFT ARM SUFFERED, BRUISES AND BURNS FROM THE AIRBAG. THE CAR HAS BEEN AT A DEALERSHIP IN NJ FOR ALMOST 2 WEEKS - THEY STATE IT CANNOT BE TOUCHED UNTIL THE LEGAL DEPT OF FORD CONTACTS US . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752052September 11, 2001
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT/SHOULDER RESTRAINT FAILED TO RESTRAIN FRONT SEAT PASSENGER IN COLLISION. AIR BAG DEPLOYED, BUT THE FRONT SEAT PASSENGER'S SEAT RESTRAINT FAILED TO HOLD PASSENGER IN SEAT. PASSENGER HIT THE WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9004093September 9, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
STEERING WHEEL AND IGNITION SWITCH LOCKED UP WHILE, REPAIR/REPLACE IGNITION SWITCH THREE TIMES. AUTOMATIC TRANSMISSION SHIFTER WILL NOT COME OUT OF PARK POSITION, TRUNK WILL NOT CLOSE PROPERLY, FRONT BRAKE DISK PADS HAD TO BE REPLACE, BECAUSE THE PADS SEPARATED FROM THE BACKING PLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896011September 7, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING ONE OF THE WHEELS DISCONNECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751771September 6, 2001
TIRES, WHEELS:RIM
TIRE FORMED BUBBLE ONLY AFTER A FEW MONTHS OF OWNERSHIP. TOOK CAR TO FIRESTONE DEALER AND DEALER SHIP. BOTH SAY THE FRONT RIGHT RIM IS BENT THAT WHY THE TIRE FORMED A BUBBLE. THEY SAY THE BUBBLE WAS IN A CERTAIN SPOT WHICH TELLS THEM THAT I HAD TO OF HIT A POTHOLE. THE TIRE WAS REPLACED WITH A NEW ONE. THE OLD TIRE WAS SENT TO FIRESTONE FOR TESTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751776September 6, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE AMPLIFIER KEEP'S GOING OUT WITH THE SONY SYSTEM THAT WAS INSTALLED IN THE FORD FOCUS SONY ADDITION CAR AND I HAD IT CHANGE TWICE BUT THE PROBLEM IS STILL THERE FORD SENT ME A LETTER ABOUT TO HAVE THE SYSTEM REPLACE AND THE SAME THING HAPPEN AGAIN WITH THE NEW AMPERIFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751729September 5, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THIS FOCUS 2000 ALLREADY HAVE 7 RECALLS YESTERDAY THE WIRING OF THE CAR CAUSE A FIRE AND DESTROY ALL THE FRONT OF MY CAR PLEASE TELL ME WHAT I SHOULD DO THANK YOU OLGA RIVERA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895773September 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE SLOWING DOWN AND WOULD NOT RESTART. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETRAILS ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751668September 4, 2001
POWER TRAIN, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON AUG 31, 2001 AT APPROXAMETLY 1:40PM, WHILE ON MY WAY TO WORK MY SPEEDOMETER, AND TACHOMETER TOPPED OUT. AND ALL DASH ELECTRICAL SYSTEMS BEGAN FLASHING. MY CAR BEGAN EXCELERATING AND STOPPING ON ITS OWN, AND I IMEDEIATELY NOTICED SMOKE POURING FROM UNDER THE HOOD AND FROM THE VENTS. I PULLED INTO PARKING LOT AT WORK, I POPED THE HOOD AND CALLED THE FIRE DEPARTMENT, BECUASE THERE WERE FLAMES COMING FROM THE BATTERY AREA. THE FIRE DEPR'T CAME AND PUT OUT THE FIRE, THE CAR WAS TOWED TO THE NEAREST FORD DEALER (PURVIS FORD, FREDERICKSBURG VA). I HAVE ONLY HAD THE CAR 28 DAYS AND HAVE NOT PAID A PAYMENT AS YET WHEN THIS OCCURED. IF YOU CAN CONTACT ME AT WORK PERFERABLY, OR HOME, PLEASE ENTER THE FOLLOWING CODE WHEN CALLING OUR HOUSE ([XXX]). ANY THING YOU CAN DO TO HELP IS APPRECIATED AS NO ONE WILL LOOK AT MY VECHILE (INDLUCING FORD AND THE DEALER WHERE PURCHASED.) THANK YOU.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#751470August 31, 2001
ELECTRICAL SYSTEM:IGNITION
FIRST OF I WENT OUT TO START MY CAR ONE DAY AND THE KEY WOULD NOT TURN THE IGNITION WAS LOCKED IN PLACE IT WOULD NOT MOVE AT ALL AND THE STEERING WHEEL WAS LOCKED. SO I TOOK IT INTO THE DEALERSHIP AND THEY SAID THEY HAVE HAD ALOT OF PROBLEMS WITH THESE AND THEY HAD TO WORK ON ALOT OF FORD FOCUS WITH THE SAME PROBLEM . BUT I WAS JUST OUT OF THE WARRENTY PERIOD 36000 AND I WAS AT 45000 SO THEY CHARGED ME FOR THERE WORK WHICH WAS 500 DOLLARS AND ITS SOMETHING THAT I COULD HAVE NEVER CAUSED TO HAPPEN AND WITH THE STEERING WHEEL LOCK THE CAR WAS NOT ABLE TO STEER AT ALL LUCKY IT DIDNT HAPPEN WHILE I WAS DRIVING BUT I DONT THINK THAT IT WAS SOMETHING THAT SHOULD HAVE EVER HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895314August 28, 2001
AIR BAGS:SIDE/WINDOW
DRIVER SIDE AIR BAG DEPLOYED AND CAUSED 2ND AND 3RD DEGREE BURNS TO CONSUMER'S BODY. STEERING WHEEL COVER MELTED CONSUMER'S THUMB NAIL/ FOREARM, AND HAIR ON DRIVER'S ARM. DEALER HAD NO RESPONSE TO WHAT KIND OF SUBSTANCE OR TOXICS USED INSIDE OF AIR BAG. PLEASE ADD VIN# AND MILEAGE TO FORM.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#751289August 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751076August 24, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, TIRES:BEAD
MY MOTOR MOUNTS WENT OUT WHILE I WAS DRIVING DOWN THE HIGHWAY MAKING THE ENGINE HOP. MY SEATBELTS ARE LOCKING UP SO THAT YOU CAN NOT GET THE SEAT BELTS ON. AND MY TIRES CORD BROKE MAKING THE TIRE WAVY AND THE STEEL BELT WAS SHOWING THROUGH.*AK (DOT NUMBER: E13 027430 TIRESIZE: P195/60R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750987August 23, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
FORD FOCUS 2000. FACTS ABOUT THIS ACCIDENT INCLUDE THAT THE IMPACT WAS HEAD ON WITH THE DAMAGE TO LEFT FRONT OF THE VEHICLE. THE PASSENGER , JACOB, WAS BELTED , BUT THE SEAT BELT FAILED TO RESTRAIN HIM. THE AIR BAG DID NOT OPEN UNTIL HE HIT THE WIND SHIELD OF THE VEHICLE. WHEN THE AIR BAGS OPENED THE STEERING WHEEL CAUGHT FIRE AND BURNED..COMBUSTION WAS SUBSEQUENT TO THE AIR BAG OPENING AND THERE WAS A GREAT DEAL OF SMOKE THAT THE DRIVER INHALED BEFORE THE PASSENGER IN THE REAR SEAT , MICHAEL WILLIAMS, GOT OUT OF THE CAR AND PUT THE FIRE OUT. SHE WAS TRAPPED IN THE CAR BY THE SEAT BELT , IT WOULD NOT RELEASE BUT IT FAILED TO RESTRAIN HER AND SHE HIT THE WINDSHIELD ..NOT NEARLY AS BAD AS JACOB, BUT IT IS BROKEN. THE STEERING WHEEL WAS BURNED. MICHAEL SAW SOME SORT OF SPARKS THAT HE THOUGHT WAS FROM THE SEAT BELT.*AK
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#750989August 23, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
FORD FOCUS 2000. FACTS ABOUT THIS ACCIDENT INCLUDE THAT THE IMPACT WAS HEAD ON WITH THE DAMAGE TO LEFT FRONT OF THE VEHICLE. THE PASSENGER , JACOB, WAS BELTED , BUT THE SEAT BELT FAILED TO RESTRAIN HIM. THE AIR BAG DID NOT OPEN UNTIL HE HIT THE WIND SHIELD OF THE VEHICLE. WHEN THE AIR BAGS OPENED THE STEERING WHEEL CAUGHT FIRE AND BURNED..COMBUSTION WAS SUBSEQUENT TO THE AIR BAG OPENING AND THERE WAS A GREAT DEAL OF SMOKE THAT THE DRIVER INHALED BEFORE THE PASSENGER IN THE REAR SEAT , MICHAEL WILLIAMS, GOT OUT OF THE CAR AND PUT THE FIRE OUT. SHE WAS TRAPPED IN THE CAR BY THE SEAT BELT , IT WOULD NOT RELEASE BUT IT FAILED TO RESTRAIN HER AND SHE HIT THE WINDSHIELD ..NOT NEARLY AS BAD AS JACOB, BUT IT IS BROKEN. THE STEERING WHEEL WAS BURNED. MICHAEL SAW SOME SORT OF SPARKS THAT HE THOUGHT WAS FROM THE SEAT BELT.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#751029August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR IS STALLING AND FORD REFUSES TO LOOK AT IT UNLESS I CAN DUPLICATE THE PROBLEM. I CAN'T. ITS GOING TO CUZ AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562591August 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
CONSUMER STATED THAT ROTORS AND BRAKES ARE CAUSING THE TIRES TO LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750930August 22, 2001
STRUCTURE:BODY, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS IN THE SHOP AS OF 21 AUG 01 FOR WATER LEAK UNDER DASHBOARD? TRUNK WILL NOT LOCK, AUTOMATIC TRANSMISSION DIFFICULT TO GET OUT OF PARK WORST CAR I HAVE EVER OWNED. FORD MOTOR COMPANY NOT HELPING AT ALL. MY WARRANTY WILL BE UP IN A FEW, THAT MEANS ALL DEFECTS WILL COME OUT OF POCKET FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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