Ford Focus Complaints (2018)

837 consumer complaints on file.

#11584017April 19, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch forks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583742April 18, 2024
POWER TRAIN
PowerShift transmission, including the 6DCT250 DPS6 version used in the Ford Fiesta and Ford Focus, used dry clutches and electric motor/solenoid actuation, which is prone to failure. I have had the vehicle in shop for tcm replacement twice in a year. Now quoted 3300, for repair. This is not covered under recall or warranty by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583782April 18, 2024
UNKNOWN OR OTHER
I was driving home from my doctors appointment when I noticed the oil light on then I heard like air coming from up under the hood and the car started losing compression like gas power so I pulled over and check the oil. The oil was still full and then I remembered about the recall that Ford sent me. The problem is that Ford is telling me that it will be between May and August Before my car can get fixed .I on disability my car Note is $375. My insurance is $181 a month and now I have no way of going back-and-forth to my doctors appointments. They said that they could fix it for me for. $3000-$4000 and it’s gonna be a 14 hour job,The problem with that is I have no money to put up to pay to get this part fixed. This is on Ford they have the recall they need to get the parts for the people like me who are already breaking down from there faulty parts that they put on the car. The Ford company I bought my car from is in Laurel Mississippi, and they said I am the second person that’s done called broke down with the recall problem.They should’ve had these parts before people started breaking down. Now I feel stranded with no way of going and I would like something to get done. I’m not gonna further drive my car to make it worse. I did the right thing I made it home and parked it and that’s where it’s been for a week now and I’ve been on the phone just about every day with Ford and nothing‘s getting done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583592April 17, 2024
POWER TRAIN
Car was being driven on the interstate when the vehicle suddenly lost power, steering, and braking. My son was able to get the car over to the side of the road and stopped. After a few minutes he attempted to restart the car and received an display message that said Engine Service Now. We had the vehicle towed to a Ford Dealer where the problem was diagnosed as the Oil pump drive belt had failed which caused damage to the engine and turbo charger on the car. Failure occurred at 67,422 miles. Prior to the sudden loss of power there was no warning lights or indication that any thing was wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583259April 16, 2024
ENGINE
Loss of oil pressure and engine did seize up on the road, had a hard time steering it off the side of the road. Then the check engine light came on after it was on the side of the road. Cars engine was destroyed due to the oil pressure. Car was Take to Ford Shop in Sioux Falls SDak to have a new engine put in, on [XXX]. This is the recall that is currently in affect that cause this engine loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583261April 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact's son attempted to start the vehicle; however, the vehicle failed to start. On the second attempt, the vehicle started; however, the oil pressure warning light illuminated, and the vehicle shut off and failed to restart. The vehicle was towed to the dealer where it was diagnosed with belt corrosion that affected the engine. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583343April 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated while driving at approximately 70 MPH, the vehicle lost motive power, stalled, and shut off independently. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583166April 15, 2024
FUEL/PROPULSION SYSTEM
My check engine light came on. I have the code P0456 indicating the evaporative emission system has a leak. This is the same code that caused a recall for 1,282,596 Ford focuses on recall #18S32. My VIN number is not in the recall, but I’m having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583176April 15, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at undisclosed speeds, the clutch began to fail. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The contact took the vehicle to the local dealer where it was diagnosed with transmission failure. The contact was able to speak with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582090April 10, 2024
ENGINE, UNKNOWN OR OTHER
My family and I were moving across the country due to my husband being stationed in a new location in December 2023z My cars check engine light came in and about 1 minute later it started flashing. I had to get it towed to our final destination. We then had it towed to the Titus will ford dealership in Lakewood Washington. I was then notified by that shop that it had an advance notice recall on it. It has been there since the beginning of January 2024. The dealership told me my whole engine needs replaced because of the recall. The mechanic has told me the recall will cover the repairs fully. It is estimated to be $7,000 to repair. I could pay for the repair and then file for reimbursement. I do not have $7,000 to fix this. Ford continues to tell me there is nothing they can to but to have me wait till the remedy is available. I have NO mode of transportation to and from work, to get on base(home), to get my kids to and from school. They say there is no rental car available for me. Ford has said that the remedy should be available “sometime” in the second quarter. I am paying my car payment and insurance for this vehicle every month without having the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582134April 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from underneath the hood. The check engine and oil pressure warning lights were illuminated. The contact stated that the vehicle turned off and failed to restart. The vehicle was towed to a local dealer but was not diagnosed due to the warranty being expired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581938April 9, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift immediately from first to second gear. The vehicle shuddered. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch actuator B and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581836April 9, 2024
POWER TRAIN
Transmission won't pull
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581759April 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 35 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove the vehicle back to the residence. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581409April 5, 2024
ENGINE
Was driving and the low oil pressure light came on. pulled over as the engine stalled and would not restart. towed vehicle to an local shop. They confirmed belt material in engine oil and open recall. Called Ford and they have no parts and no direction on what to do until the recall is open. told it could be months until they have any information. towed vehicle out of the shop it was at and it is sitting . Ford is providing NO support until the recall is offically open however they have sent out pre notices and my car needs an engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581420April 5, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN, ELECTRICAL SYSTEM
I have had several Ford Focuses and I’m not sure why I keep buying them. The transmission shudders or slips. Makes awful noises like grinding or something hitting the fan blade. I currently have 7 codes stored in the car but no check engine light. My garage thinks maybe it needs a new ABS control module. The display screen goes black all the time and doesn’t come back on. Ford is aware of these issues in the 2018 models and continues to do nothing. I’ve been a loyal Ford buyer for years and I’m never buying “American made” again. They cut corners and produce trash vehicles that the consumer has to pay out of pocket for repairs. Current codes are P219A and C. U0121, U0140, U0256, U0452 and U2101. The car always makes a strange beeping noise. It sounds like a warning chime but no lights come on or anything. The car has AWFUL fuel mileage currently. I live 15 mins from work with only 1 traffic light and it used half a tank for 4 days of just traveling 30 mins a day. You pay a decent amount for these cars and can’t rely on them. SHAMEFUL! The transmission issues have been happening since I bought the car in 2022. The codes, beeping and fuel mileage have been a recent issue within the last few months. It shakes. The vehicle is a safety concern not only for myself driving it, but others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580887April 3, 2024
UNKNOWN OR OTHER
The contact owns a 2018 Ford Focus. The contact stated that while driving at 40 MPH, the vehicle became uncontrollable and crashed into a pole. There were no warning lights illuminated. The contact sustained injuries to her face, back, and ribs. The driver was taken to the hospital for medical attention. The air bag on the steering wheel failed to deploy. The floor air bags were deployed. There were no reported fires. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11580999April 3, 2024
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. A warning light was illuminated which displayed that the vehicle was overheating. The vehicle was able to be restarted. The vehicle was taken to the dealer where it was diagnosed with a repair code given as p2872 and it was unknown what parts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580089March 29, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, displaying symptoms that were indicative of the transmission slipping. After which, the vehicle lost significant motive power before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580127March 29, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, displaying symptoms indicative of transmission failure. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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