Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11481245August 25, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle started to shudder and the transmission independently shifted to neutral(N). The contact took the vehicle to the local dealer, where it was diagnosed with needing the input control to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481247August 25, 2022
ENGINE
TCM went out in the car the part is on back order
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480997August 24, 2022
ENGINE
The contact owns a 2012 Ford Focus. The contact stated that after opening the driver’s side front door the vehicle independently started without the keys being placed in the ignition. The vehicle was taken to the dealer however, the mechanic was unsure of the cause of the failure. The contact was advised to manually manipulate an unknown box under the hood to turn off the vehicle. The manufacturer was not contacted or notified of the failure. The failure mileage was 70,000. The consumer stated the vehicle was sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480815August 23, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission failed. The transmission overheating warning light was illuminated and indicated to wait 5 minutes before proceeding. The contact then waited approximately 10 minutes then continued driving to his destination with the transmission was slipping. The contact then experienced the same failure while leaving his destination, and the vehicle lost reverse(R) gear. The contact proceeded to drive 50 MPH and pulled over again safely before the low battery warning light illuminated. The vehicle was not able to restart. The contact then received assistance while attempting to jump start the vehicle. The vehicle finally restarted and was driven to the residence. The vehicle was not diagnosed or repaired; however, the contact related the failure to the transmission dual clutch failure. The manufacturer was notified of the failure. The approximate failure mileage was 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480153August 19, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Focus. The contact stated that the TCM was recently replaced; however, the failure recurred, causing the vehicle to hesitate and then stall during acceleration while the accelerator pedal was depressed. The vehicle was towed to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 132,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480017August 18, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2012 Ford Focus. The contact stated while taking the vehicle to routine service at the dealer, the service tech stated that the vehicle needed a new set of lug nuts. The contact was informed that the lug nuts could not properly be tightened and therefore needed to be replaced. The manufacturer was not contacted. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479826August 17, 2022
POWER TRAIN
My daughter was leaving work at the DSM hospital and heading back to college/campus at ISU and her check engine light came on and the vehicle RPMs would increase but wouldn't go. She was able to get pulled off on the side of the road and called for help. She was stranded and had to get a tow back to the nearest shop near Johnston. I live 2 hours away and she was unable to get back to college/work. We had her vehicle towed to the nearest repair shop(All Pro Service-515-278-2059) and was diagnosed to be the transmission control. The shop stated there was a recall on the Focus for this and advised us to contact Ford. I have had her vehicle at the shop now since being towed there on 6/29/22 and the shop is still waiting on the part to come in. She is without a vehicle and as I mentioned I live 2 hours away and commute to work daily and can't be without my vehicle either. I rented a car and let her use my vehicle for 2 weeks as Ford told the shop the part was to be in July 8th. I returned the rental on 7/13 and was told Ford said the part was on back order and unsure of ship but that would be covered by recall since her vehicle is under 150k. It has now been 7 weeks and still no part and having to rent a vehicle at $300/week or arrange rides for my college/night shift working student from 2 hours away! I am asking for the Ford Focus transmission control recall to this vehicle to cover the part and make this horrible situation right with us!! She has had this car for 2 years and it has 145kI have been trying to get ahold of Ford Motor Company/dealership to speak with someone regarding my complaint/recall and for 7 weeks now I get "lines are busy due to high call volume, please try again later". My daughter is now back in school and works nights and is in need of her vehicle. To say I am frustrated/upset with Ford is an understatement. I am looking to trade off our truck and another car and will not use Ford after this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479557August 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated that the vehicle had previously been serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank was suctioned into the frame of the vehicle and that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: (19V515000) Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478772August 11, 2022
STEERING
Electric power steering assist failed. Vehicle currently has no power steering. Problem confirmed by dealer who says steering rack needs replacement. Fairly common issue per online complaints. Ford issued recall on other models but not the Focus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478526August 10, 2022
FUEL/PROPULSION SYSTEM
Bought the car may 2020 and 3 months later the gas gauge would say empty when it wasn't. I would run out of gas multiple times and be stranded. I would keep a full gas tank in my trunk just incase because alot of times my kids were with me. The last time this happened the car stalled. I put gas in the car from my gas tank but it would not start anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478657August 10, 2022
ENGINE, POWER TRAIN
The car shutters and vibrates so hard when starting at times. When driving in stop and go traffic, the car lurches forward because of the clutch and transmission. It struggles to get into the next gear because of Ford putting a manual transmission in an automatic car. The car needs a new clutch and seal/harware kit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478468August 9, 2022
POWER TRAIN
Purchased car, there was no known recalls on car, after driving for several miles. The clutch failed in the car. Looked up recalls of ford focuses within my cars year and found that the exact part that’s dialing on my car had a recall/ settlement but when I called ford about the car they said they can’t do anything for me because my vin number isn’t under the recall. But the exact party is failing and faulty in my car and I can no longer drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478235August 8, 2022
VISIBILITY/WIPER
My windshield wipers are malfunctioning causing no visibility and battery to die. They will not turn off even after car in turned off and keys are no longer in emmision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477787August 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 35 MPH and depressing the accelerator pedal, the vehicle was not responding. The contact stated that occasionally while in the drive(D) or reverse(R), the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. The contact and employee pushed the vehicle to the local mechanic. The mechanic diagnosed a failure with the transmission and clutch actuator circuit. The vehicle was not repaired. The vehicle was towed to the dealer and diagnosed with the clutch actuator circuit and transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477558August 4, 2022
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated while shifting to the intended gear. The vehicle was taken to an independent mechanic who diagnosed that the transmission clutch plate needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477335August 3, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
-Loss of power from the pedal, not able to accelerate from a stop. RPM rides high until it shifts. "Transmission Malfunction. Service Now" notice. -Unaffected by other traffic but not able to properly maneuver traffic. -Problem has re-occurred but not taken to a service center. -No inspection conducted yet. - No warning lamps appeared until issue occurred a few times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477467August 3, 2022
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
There is a warning light showing a code 1450, unable to create fuel vacuum, that at first was thought to be an issue with a current recall for the car that was fixed. But after a routine oil change a fuel leak was found. I was told by the mechanic that it appears to be a fuel tank deformation similar to the 19S22 recall. My Ford focus was not apart of that recall and I was told by Ford to contact you to potentially have my car added. The leak is subnational enough that it could cause an engine fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476543July 29, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The vehicle needs PCM and TCM replacement. Stalls while braking or apply pressure to gas peddle while driving, faulty gear changing mechanism has issues switching to proper gear due to the underlying problems above. It has turned off while driving on the interstate without warning. May instantly stop while applying minor pressure to brakes. Has been inspected by mechanic and AutoZone employees confirming the issues. It is unsafe due to the instant stopping or applying to breaks behind another driver almost hitting them or causing someone to hit from behind. Furthermore, inaccurate gear changing causes an increase rapidly in speed or very slow in speed which could lead to accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476548July 29, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 60 MPH, the vehicle shuddered and inadvertently downshifted. The contact stated that the downshifting occurred while accelerating to merge into traffic. The contact stated that the failure was intermittent but had since become constant. The contact stated that the transmission control module warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be replaced. The dealer informed the contact that the part was not available and he would be placed on a waiting list. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476405July 28, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
I bought this car in February of this year, and the problems were present at purchase, I have brought it in and had them looked at but unable to determine what was wrong. The car sometimes stalls out whenever parked, or idling. Every time i put gas in, then start it, the vehicle will start then immediately stall. I have to start it and push the gas to keep it from stalling and quickly put into drive and his the gas to get it from stalling when i try to drive away. While starting the car the RPMS go very high and reves as if someone was pushing the gas. The hood display on the dash always says the Hood is open. This has been present since start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus