Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10246752October 26, 2008
ELECTRICAL SYSTEM:IGNITION
MY KEY WILL NOT TURN IN THE IGNITION, I HAVE NEVER HAD ANY PROBLEMS BEFORE THEN ALL OF A SUDDEN IT WON'T TURN. MY WARRANTY HAS EXPIRED ON MY CAR, SO I AM LEFT NOW WITH FINDING SOMEONE TO FIX IT. THIS CAUSED A HUGE PROBLEM FOR SINCE I WAS STRANDED WITH MY TWO SMALL CHILDREN 3YEAR OLD AND 4 MONTH OLD! I AM NOT A HAPPY CONSUMER RIGHT NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246598October 24, 2008
ELECTRICAL SYSTEM:IGNITION
APPROXIMATELY 4 YEARS AGO, I HAD TO HAVE THE KEY PORT, TUMBLER AND THE ENTIRE KEY SYSTEM REPLACED ON MY 2000 FORD FOCUS BECAUSE THE KEY WOULD NO LONGER WORK. THE TUMBLER, APPARENTLY, BECAME JAMMED SOMEHOW. THE REPLACEMENT COST WAS $350. THE EXACT SAME MALFUNCTION OCCURRED YESTERDAY. THIS TIME AROUND, THE COST TO FIX THE PROBLEM WAS $450. AFTER A LONG DISCUSSION WITH FORD CUSTOMER SERVICE REPRESENTATIVES THEY BASICALLY TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME BECAUSE IT IS OUT OF WARRANTY. THIS IS THE SECOND TIME THIS HAS OCCURRED TO ME, WITH THE SAME CAR. A LITTLE RESEARCH REVELED THAT THIS IS COMMON PROBLEM WITH THIS MODE, JUST SEARCH THE INTERNET UNDER, ?2000 FORD FOCUS, KEY GOES IN IGNITION, BUT WON'T TURN?, AND YOU WILL SEE MANY INSTANCES OF THE EXACT SAME PROBLEM OTHER FOCUS OWNERS HAVE BEEN HAVING. AT THIS POINT, I AM SIMPLY SEEKING REIMBURSEMENT OF THE $450 THAT I HAD TO SPEND, AGAIN, TO CORRECT A PROBLEM FORD IS CLEARLY DENYING IS A RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246113October 20, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE STOPPED AT A TRAFFIC LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OR HER SKULL AND SUFFERED HEADACHES. THE RADIATOR WAS PUSHED INTO THE ENGINE AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000 KILOMETERS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10245616October 15, 2008
ELECTRICAL SYSTEM
FORD FOCUS KEY WILL NOT TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245257October 13, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
00 FORD FOCUS TAILLIGHTS NOT WORKING. FOUND THAT FORD HAS A RECALL FOR THE WIRE HARNESS DECKLID. TOOK VEHICLE TO A FORD DEALERSHIP WAS TOLD THAT MY VEHICLE IS NOT PART OF THE RECALL. I'VE NUMEROUS RECALLS ON THIS VEHICLE ALREADY. VEHICLE WAS OVERHEATING. WAS TOLD BY FORD DEALERSHIP THAT NEEDED A NEW RADIATOR, COST ME $800. WHEN I PICKED UP THE VEHICLE IT WAS STILL OVERHEATING, COME TO FIND OUT I ONLY NEEDED A NEW WATER PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244453October 5, 2008
ELECTRICAL SYSTEM
TURNING THE KEY IN THE IGNITION HAS BECOME MORE AND MORE DIFFICULT. TO WHERE IT HAS TAKEN UP TO A HALF AN HOUR TO ACTUALLY GET IT TO TURN. IT IS MOST CERTAINLY A SAFETY CONCERN WHERE IN THERE IS THE POSSIBLY OF BECOMING STRANDED SOMEWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243937September 29, 2008
ELECTRICAL SYSTEM:IGNITION
FOR THE FIRST TIME (AT 100K MILES), MY WIFE'S 2000 FORD FOCUS' IGNITION LOCK HAS FAILED. LUCKILY, IT HAPPENS AT HOME, BUT I HAVE READ MANY HORROR STORIES OF OTHERS WHO WERE NOT SO FORTUNATE. EVIDENTLY, THIS IS ANOTHER COMMON PROBLEM WITH THIS VEHICLE BUT ONE THAT FORD REFUSES TO ADDRESS. NHTSA SHOULD SURELY INITIATE A RECALL ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242447September 16, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND BACK DOORS WOULD NOT LATCH AND ARE BEING HELD TOGETHER WITH A RATCHET STRAP. WHILE DRIVING 20 MPH AROUND A BEND, THE BACK DOORS FLEW OPEN. CURRENTLY, THE FRONT DOORS WILL NOT OPEN FROM THE OUTSIDE. IN THE EVENT OF A CRASH, NO ONE WOULD BE ABLE TO OPEN THE DOORS FROM THE OUTSIDE. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2005. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); HOWEVER, THE FAILURES PERSIST. THE DEALER WILL NOT REPLACE THE LATCHES AGAIN. THE FAILURE MILEAGE WAS 176,631. UPDATED 10/03/08 *BF THE ENGINE STALLED. A NEW FUEL PUMP WAS INSTALLED. UPDATED 10/06/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241411September 9, 2008
WHEELS
LEFT WHEEL FELL OFF ON THE FREE WAY AND 2 PASSENGERS WERE INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10241258September 7, 2008
SUSPENSION:FRONT
THE RIGHT FRONT COIL SPRING BROKE ON MY CAR AND PUNCTURED MY FRONT RIGHT TIRE WHILE IT WAS PARKED. LUCKILY WE WERE PARKED AND THE VEHICLE WAS NOT MOVING OR IT COULD OF BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240749September 3, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT SMELLED A BURNING ODOR IN THE VEHICLE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD, BUT DID NOT FIND ANY SMOKE. IN ADDITION, THE COOLANT TEMPERATURE WAS FINE; HOWEVER, HE FELT IS WAS EXTREMELY HOT UNDER THE HOOD. HE ENTERED THE VEHICLE AND NOTICED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. HE HAS NOT TAKEN THE VEHICLE TO BE DIAGNOSED BY A MECHANIC. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) FOR THE SAME SYMPTOMS HE WAS EXPERIENCING IN HIS VEHICLE. HE HAD ALSO BEEN EXPERIENCING LOSS OF POWER AND HESITATION IN THE VEHICLE WHILE TRAVELING AT LOW SPEEDS. HE DISCOVERED NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN EITHER RECALL. THE CONTACT BELIEVES THE VEHICLE SHOULD BE INCLUDED SINCE HE IS EXPERIENCING IDENTICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 73,450.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240163August 29, 2008
LATCHES/LOCKS/LINKAGES
THE IGNITION LOCK CYLINDER JAMMED UP ON ME SO THAT I COULD NOT START THE CAR. THIS IS THE SECOND TIME IT HAS HAPPENED. THE LOCK CYLINDER HAD TO BE REPLACED AS IN THE PAST INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240227August 29, 2008
ELECTRICAL SYSTEM
2000 FORD FOCUS, IGNITION CYLINDER LOCKS UP AND CANNOT TURN KEY TO TURN ON CAR. I SEE THAT THERE HAS BEEN A LOT OF REPORTED INCIDENTS OF THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239846August 26, 2008
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS WAGON. COMPLAINT: KEY WON'T TURN IN IGNITION. HAD IT REPAIRED BY SV. STATION COUPLE OF WEEKS AGO (STILL GIVING ME PROBLEMS) MY SON BROUGHT A FOCUS AT THE SAME TIME I DID AND HAD THE SAME PROBLEM NOT TOO LONG AFTER HE PURCHASED HIS. MY DAUGHTER CALLED ME TODAY AND SAID "GUESS WHAT. HER FATHER IN LAW WENT TO START MY GRANDSONS CAR AND THE KEY WON'T TURN" YOU GUESSED IT, A 2000 FOCUS. I STARTED RESEARCHING ON THE INTERNET AND COULDN'T BELIEVE ALL THE COMPLAINTS RELATED TO THIS PROBLEM. EVERYBODY THAT BROUGHT IT TO THE FORD DEALERS FOR REPAIR WERE SHELLING OUT $500.00. OUTRAGED, THAT IS WHAT PROMPTED ME TO REGISTER THIS COMPLAINT AS FAR AS I'M CONCERNED THIS IS AS CLOSE TO A SCAM AS YOU CAN GET. WHAT A GRAND DESIGN FOR AN EASY PROFIT! THERE ARE ALOT OF PEOPLE OUT THERE SCREAMING RECALL AND FORD SITS BACK AND DOES NOTHING! THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239134August 21, 2008
ELECTRICAL SYSTEM
2000 FORD FOCUS THE CAR WAS BEING DRIVEN AND HAD JUST PULLED INTO OUR NEIGHBORHOOD WHEN THE AC FAN STOPPED RUNNING AND I NOTICED THE SMELL OF SMOKE. THE CAR WAS PULLED OVER IMMEDIATELY AND TURNED OFF. SMOKE STARTED POURING OUT FROM UNDER THE DASH BOARD AND BURST INTO FLAMES. 911 WAS CALLED THE FIRE TRUCKS CAME AND PUT THE FIRE OUT. THE ENTIRE INTERIOR IS GONE WHILE THE ENGINE AND DRIVE TRAIN ARE FINE. THE CAR IS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10238663August 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE FORWARDS OR BACKWARDS. THE VEHICLE WAS TOWED BY AAA TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE AUTOMATIC TRANSMISSION WAS COMPLETELY NONFUNCTIONAL AND NEEDED TO BE REPLACED. THE MANUFACTURER COULD NOT ASSIST DUE TO THE AGE OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238350August 15, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION PROBLEM, KEY WOULD NOT TURN IN IGNITION AT ALL, REPLACING AND WILL NEED TO DRILL TO PULL OUT OLD IGNITION. SHODDY PARTS QUALITY IS LIKELY TO BLAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238385August 15, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE LOCKED AND BEGAN TO SLIDE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE PRECEDING VEHICLE. ON IMPACT, THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S HAND WAS INJURED AND THE FRONT WINDSHIELD WAS CRACKED. HE CALLED FORD AND IS AWAITING THEIR RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED AND IS UNABLE TO BE DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 99,967.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10238145August 14, 2008
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS KEY WON'T TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238338August 14, 2008
ELECTRICAL SYSTEM:IGNITION
HAD TO REPLACE THE IGNITION ON MY 2000 FORD FOCUS WAGON, AND FOUND OUT IT IS A COMMON COMPLAINT AND PROBLEM WHICH WILL CONTINUE. I JUST DON'T UNDERSTAND WHY FORD DOESN'T RECALL THE PART AND HAVE IT FIXED FOR THEIR LOYAL CUSTOMERS. WHAT A SHAME! THIS PROBLEM LEFT MY WIFE STRANDED OVER 25 MILES FROM HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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