Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#752938October 4, 2001
TIRES:TREAD/BELT
REAR TIRES HAD "CUPPING" WEAR AROUND THE TREAD. FORD DEALER SAID IT WAS BECAUSE I DID NOT ROTATE THE TIRES (FRONT TIRES ARE OK). FIRESTONE DEALER USED ALIGNMENT INSTRUMENTS THAT SHOWED THE REAR WAS OUT OF ALIGNMENT. FIRESTONE, AS DO I, BELIEVE THE CAR WAS NOT PROPERLY ALIGNED COMING OFF THE ASSEMBLY LINE. FIRESTONE SAID THAT THEY HAD SEEN MANY FOCUS MODELS WITH PREMATURE REAR TIRE WEAR PROBLEMS.*AK (TIRESIZE: P195/60TR1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897339October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN FUEL LEVEL IS AT HALF A TANK VEHICLE STALLS AT HIGHWAY SPEEDS. THIS CONDITION HAS GOTTEN WORSE OVER LAST 4 MONTHS, VEHICLE CURRENTLY STALLS AT ANY TIME/ SPEED NO MATTER WHAT FUEL LEVEL IS, AND ON A DAILY BASIS. DEALER CANNOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785705October 3, 2001
FUEL SYSTEM, GASOLINE
CONSUMER EXPERIENCING PROBLEMS WITH GAS MILEAGE, CURRENTLY GETTING APPROXIMATELY 15 MILES PER GALLON WHEN PREVIOUSLY GETTING AROUND 29 MILES PER GALLON, THE DEALER WAS CONTACTED THREE TIMES BUT DIAGNOSTIC TEST SHOW NO PROBLEMS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752807October 2, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE FIRST TIME THAT THIS HAPPENED I WAS TRAVELING AT 50MPH. MY CAR BEGAN TO LOSE POWER AND BECOME HARD TO CONTROL, THEN IT STALLED LEAVING MY COASTING TRYING TO FIND A SAFE PLACE TO PULL OVER. I TOOK MY CAR INTO THE DEALER AND THEY REPLACED THE FUEL PUMP AND SEVERAL OTHER PARTS. THE SECOND TIME IT HAPPENED I WAS AGAIN TRAVELING AT 50MPH, WHEN AGAIN I LOST POWER TO THE CAR AND WAS LEFT COASTING. I BELIEVE THAT THIS IS A SERIOUS PROBLEM AND A VERY UNSAFE PROBLEM WHEN YOU HAVE A CAR WITH POWER STEERING AND YOU LOOSE POWER IT MAKES IT EATREMELY HARD TO CONTROL THE VEHICLE AS WELL AS A CAR THAT JUST COASTS. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS SERIOUS DEFECT IN THESE CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897169October 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES MAKE A LOUD NOISE DUE TO WORN OUT BRAKE PADS. VEHICLE ONLY HAS 13000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897220October 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING APPROXIMATELY 30 MPH VEHICLE STALLED OUT AND LOST CONTROL, CAUSING IT HIT A CURB. DAMAGED RIGHT FRONT WHEEL AND SUSPENSION. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#897110October 1, 2001
TIRES
TIRES WERE WORN OUT/ PITTED AND CAUSED VIBRATION IN VEHICLE. ALSO, MADE TERRIBLE NOISES. VEHICLE WAS TEST DRIVEN AT DEALERSHIP. MECHANIC INDICATED NOTHING WAS WRONG. 2 REAR TIRES WERE REPLACED, BUT PROBLEM STILL EXISTS. FIRESTONE, FIREHAWK, 87T/GTA 87H, P195/60R15. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897113October 1, 2001
STRUCTURE:BODY:DOOR
DRIVER'S DOOR LOCK SWITCH BROKE. LOCKS ARE AUTOMATIC AND LOCK WHEN VEHICLE IS STARTED. DRIVER'S DOOR WOULD NOT OPEN AFTER VEHICLE HAS STOPPED. WOULD EXIT FROM PASSENGER SIDE. OTHER THREE DOORS WOULD FAIL TO LOCK WHEN DRIVER'S DOOR AUTOMATICALLY LOCKS. HAD NOT TAKEN VEHICLE TO DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897154October 1, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WAS DRIVING 50MPH WHEN VEHICLE STARTED TO LOSE POWER. HAD MANAGED TO PULL TO SIDE OF ROAD. HAD VEHICLE TOWED TO MECHANIC. WAS INFORMED FUEL PUMP WAS DEFECTIVE AND NEEDED REPLACING. THIS PROBLEM HAS HAPPENED ONCE BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897061September 28, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT ABOUT 5-10 MPH CONSUMER RAN INTO ANOTHER VEHICLE IN FRONT OF HIM HEAD-ON. UPON IMPACT, AIR BAGS DID DEPLOY, AND CONSUMER SUSTAINED SOME HEAD INJURY AFTER HITTING STEERING WHEEL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896933September 26, 2001
SUSPENSION:FRONT:WHEEL BEARING, TIRES
CONSUMER HEARD A RATTLING NOISE COMING FROM FRONT TIRE. DEALERSHIP REPLACED WHEEL BEARING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896813September 25, 2001
SUSPENSION
VEHICLE IS MAKING A THUMPING NOISE WHEN DRIVING. VEHICLE SOUNDS AS IF RUNNING OVER BUMPS IN ROAD. CONTACTED DEALER AND, DEALER STATED THEY CAN'T FIX THE PROBLEM UNTIL THEY FIND OUT WHAT THE PROBLEM IS. PLEASE ADD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896605September 20, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 25 TO 30 MPH AND MAKING A LEFT HAND TURN TURN WAS TO WIDE, AND RIGHT SIDE HIT CURVE, AND LEFT SIDE OF HIT A TREE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#752362September 19, 2001
TIRES:TREAD/BELT
COMPLETE TREAD SEPARATION - I HAVE THE TREAD. *AK (TIRESIZE: P195/60TR1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752392September 19, 2001
TIRES
WE WERE ON VACATION AND 75MPH ON I-80, IN BIG SPRINGS NE, OUR REAR LEFT TIRE BLEW OUT. OUR CAR SWERVED ALL OVER THE ROAD BUT LUCKY FOR US IT WAS 2:30PM ON JULY 4TH AND TRAFFIC WAS LIGHT. AFTER GETTING CONTROL OF THE CAR WE PULLED UP THE NEARBY EXIT RAMP TO A TRUCK STOP. THE TRUCK SERVICE TECHNICIAN CHANGED OUR TIRE AND PUT ON THE SPARE. THE CLOSEST GOODYEAR TIRE RETAILER OPEN ON 4TH OF JULY, WAS WALMART 150 MILES AWAY. WE HAD TO DRIVE UNDER 50MPH ON A 70MPH HIGHWAY FOR THAT 150 MILES, FINALLY ARRIVING IN KEARNEY NEBRASKA AT 7:30PM. IT SEEMED IMPOSSIBLE THAT WE WOULD NEED TIRES SO SOON. ALSO, KNOW THE TIRES HAVE BEEN ROTATED AT A FORD DEALER EVERY 5000 MILES (AS PER MY WARRANTY) THE TIRE TECHNICIAN AT WALMART INFORMED US THAT THE TIRES WERE DAMAGED BY A DEFAULT IN THE CAR. HE SAID THAT FORD TWEEKS THE ALIGNMENT ON THEIR CARS TO IMPROVE HANDLING AND THAT SOMETIMES THAT TWEEKING CAUSES UNUSUAL TIRE WEAR. ALSO, HE INFORMED US THEY ARE 65,000 MILE TIRES AND SHOULD NOT BE WORN THROUGH IN 20,000 MILES. HE ALSO POINTED OUT WEAR ON THE INSIDE OF THE OTHER BACK TIRE AND TOLD US WE WOULD NOT MAKE IT HOME DRIVING ON THAT TIRE. FACED WITH FEW CHOICES, WE PURCHASED 2 NEW TIRES SO WE COULD DRIVE HOME TO ST. LOUIS. THE TOTAL COST FOR THIS WAS $177.10. UPON RETURN TO ST. LOUIS I IMMEDIATELY TOOK THE CAR INTO MCMAHON FORD AND AFTER 3 DAYS, DOUG SUCHER INFORMED ME THAT THE CAMBER WAS AT 9 WHICH WAS DANGEROUSLY NEAR AN UNSAFE READING. HE ALSO TOLD ME THERE WAS NO REPAIR AVAILABLE FOR THIS PROBLEM. I WAS TOLD THE VEHICLE ALSO NEEDS NEW BRAKES DUE TO THIS DEFECT. FURTHERMORE, HE SAID HE CONTACTED THE ENGINEERS AT FORD AND THEY ARE AWARE OF THE PROBLEM BUT HAVE NO SOLUTION AT THIS TIME. HE DID CONFIRM THAT THE WEAR ON THE TIRES WAS CAUSED BY THE IMPROPER CAMBER SETTING AND WE WOULD CONTINUE TO GO THRU TIRES AND BRAKES AT AN UNUSUAL RATE. HE ALSO SAID THIS IS A PROBLEM ON ALL FOCUS MODELS AND THEY ARE DOING TIRE REPLACEMENTS ONLY ON THE 2001 MODELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896527September 19, 2001
SUSPENSION:MULTIPLE AXLE, TIRES
TIRES ON VEHICLE IS WEARING DOWN. REAR WHEEL BEARING WENT BAD AND HAD TO REPLACE THEM. TIRES HAD BEEN REPLACED TWICE. CONTACTED DEALER, AND DEALER STATED NEVER HEARD OF PROBLEM BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896469September 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES PEDALWENT ALL THE WAY TO THE FLOOR AND THERE WAS NO CONNECTION. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752261September 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I WAS DRIVING DOWN A MAIN ROAD, WHEN A CAR SUDDENLY SWERVED IN FRONT OF ME. I WAS ONLY DRIVING ABOUT 25-28MPH, YET THE BRAKES WOULD NOT STOP, THOUGH I PRESSED DOWN ON THEM. LUCKILY, THE DRIVER WHO HAD SWERVED IN FRONT OF ME, NOTICED THAT I WAS UNABLE TO STOP, SO SHE SPED UP CONSIDERABLY. IF IT WOULDN'T HAVE BEEN FOR THAT, I WOULD HAVE DEFINITELY CRASHED INTO HER. I HAVE REPORTED THIS BRAKE PROBLEM TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY TELL ME THAT THEIR "ALL POINTS CHECK" INDICATES THAT EVERYTHING IS OKAY. TWO WEEKS AFTER I PURCHASED MY CAR, IT BEGAN MAKING EXTREMELY LOUD SQUEAKING NOISES WHEN THE BRAKES WERE PRESSED. YET, NO ONE WANTS TO HELP ME. I TOLD THEM THAT I WANTED ANOTHER CAR, BECAUSE THIS VEHICLE IS OBVIOUSLY DEFECTIVE AND THEY TOLD ME THAT I'D HAVE TO PAY $3,000 TO BREAK MY LEASE. I EXPLAINED THAT IT IS NOT FOR LUXURY REASONS THAT I WANT MY VEHICLE REPLACED, BUT FOR SAFETY REASONS. THEY STILL CONTINUE TO BULLY ME AROUND, BECAUSE I'M A YOUNG, SINGLE FEMALE. THOUGH THIS CAR HAS SO MANY PROBLEMS, I SOMETIMES CHOOSE TO DISREGARD THEM, BECAUSE I WOULD PREFER TO AVOID ANY INTERACTION WITH THE DEALERSHIP. THEY ARE SO MANIPULATIVE AND HEARTLESS. PLEASE DOCUMENT THIS, AS I HAVE COMPLAINED MANY TIMES, TO NO AVAIL. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896342September 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE BEEN SERVICED BY THE DEALERSHIP NUMBEROUS TIMES. HOWEVER, WHILE TRAVELING APPROXIMATELY 25 MPH CONSUMER APPLIED BRAKES WHICH TEMPORARILY SLOWED DOWN VEHICLE TO AN UNKNOWN SPEED. THEN, BRAKE PEDAL WENT TO THE FLOOR, AND BRAKE SYSTEM FAILED. VEHICLE CRASHED INTO ANOTHER VEHICLE, CAUSING FRONT END DAMAGE. ALSO, DRIVER SUSTAINED NECK/ HEAD INJURIES/ CRACKED RIBS, AND DISLOCATED SHOULDER. IN ADDITION, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY, BUT SPEED OF IMPACT WAS UNKNOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896214September 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES THERE WAS A SQUEAKING SOUND. DEALER REPLACED FRONT PADS, AND IT DID NOT REMEDY PROBLEM. ON 11 SEP 2001, WHILE APPLYING BRAKES PEDAL WENT TO FLOOR. DEALER REPLACED FRONT AND REAR PADS AND ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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