Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10670375January 6, 2015
POWER TRAIN
*ONGOING *PLEASE SEE ORIGINAL COMPLAINT # 10473215 *CLUTCH REPLACED TWICE AND TRANS REPROGRAMMED 4/5 TIMES (WITHIN 35, 000) *NOW CAR NOT STARTING- 4 TIMES IN 2 MONTHS. SYMPTOMS ON 1/3/2015- 4TH TIME: DASH LIGHTS UP, RADIO AND HEATER WORK, HEADLIGHTS- NO, BUT OTHER LIGHTS- YES, NO CRANK WHEN TRYING TO START *CAR USUALLY STARTS NEXT DAY, *CAR RESTARTED AFTERNOON 1/4/2015 AND TAKEN FOR EMERGENCY SERVICE 1/5/2015. *NO CALL RECEIVED FROM SERVICE WITH UPDATE, SO CALLED FOR SHUTTLE TO RETURN TO DEALER. TECHS WERE ALREADY GONE. * LISTED REPAIRS: FOUND TCM INOP CODES U0101-U0100 TECH PERFORMED PCM TEST AUTO TRANS DIAG AND PINPOINT TEST, REPLACED TCM AND PERFORMED CLUTCH LEARING (2ND REPLACEMENT CLUTCH INSTALLED 8/2014) *THEY BROUGHT CAR OUT AND GAVE ME THE KEY. I TRIED TO START CAR AND HEARD ODD NOISE, THEN SHUT CAR OFF. I AGAIN STARTED THE CAR. THIS TIME THERE WAS HESITATION AND NOISE AGAIN, SHUT CAR DOWN. WENT BACK INTO SERVICE AREA AND FOUND SERVICE MANAGER. HE TRIED TO START THE CAR SEVERAL TIMES, BUT WOULD NOT START, NO SOUND OR CRANK, BUT ALL LIGHTS CAME ON- SAME AS WHEN CAR BROKE DOWN 2 DAYS EARLIER. HE MOVED GEAR SHIFTER AROUND AND THEN TRIED TO START AGAIN. THIS TIME LIGHTS IN THE CAR FLICKERED AND THEN EVERYTHING WENT BLACK, THE CAR TOTALLY DIED. HE STEPPED OUT OF THE CAR LOOKING SHOCKED AND TOLD ME TO GO AND SENT ME FOR RENTAL. WAS TOLD THAT THE CAR WAS FIXED AND ALMOST DROVE OFF OF THE LOT. DARK OUT AND TEMP OUTSIDE WAS 27 WITH WIND CHILL OF 12 . DEALERSHIP LOCATED ON 6 LANE, VERY BUSY HIGHWAY AND COULD HAVE BROKEN DOWN ON HIGHWAY IN FREEZING COLD, VERY FRIGHTENING! THERE WOULD HAVE BEEN NO ONE AT THE DEALER TO HELP ME AS EVERYONE HAD LEFT OR WAS LEAVING. WOULD HAVE BEEN ON MY OWN IN FRIGID NIGHTTIME WEATHER. *OVER 2 YRS OF TRANS REPAIRS, STILL BREAKING DOWN. CONVINCED CAR IS A LEMON. PLEASE HELP AS FORD WILL NOT. CHRONIC PROBLEM WITH THIS CAR. UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670222January 5, 2015
STEERING
STARTED ENGINE AND ELECTRONIC POWER STEERING FAILED TO OPERATE. THIS USUALLY COULD BE REMEDIED BY RESTARTING THE CAR, BUT NOT THIS TIME. CAR IS ALMOST IMPOSSIBLE TO STEER IN THIS CONDITION. I HAVE SEEN SEVERAL MENTIONS OF THIS CONDITION ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670304January 5, 2015
POWER TRAIN
THIS CAR IS DANGEROUS, LIVING IN A HILLY STATE, THIS CAR ROLLS BACKWARDS DOWN HILL WHILST STILL IN A FORWARD GEAR. IN LIGHT OF FORDS RECENT QUIET RECALL FOR OTHER FOCUS TRANSMISSION ISSUES, THEY STILL HAVE NOT ADDRESSED THE FACT THAT THE CAR ROLLS QUICKLY BACKWARDS WHEN THE BRAKE IS RELEASED AND BECAUSE OF THE SHUDDERING TRANSMISSION, IT CANNOT GRIP AND GO FORWARD. IF I HAD WANTED TO DRIVE WITH BOTH FEET I WOULD HAVE BOUGHT A MANUAL. I AM SADDENED BY THE FACT THAT YOUR ORGANIZATION IS WAITING FOR FATALITIES RATHER THAN ORDER A LARGE CORPORATION TO WITHDRAW THEIR DANGEROUS PRODUCT. I THOUGHT YOU WORKED FOR ME AND ALL AMERICANS TO KEEP US SAFE ON THE ROAD? PROTECTING THE PUBLIC WHO HAVE BEEN SOLD AN UNSAFE VEHICLE??? I WOULD WAGER EVERY FOCUS SOLD SINCE 2012 IS AN ACCIDENT WAITING TO HAPPEN. PLEASE LOG MY COMPLAINT WITH THE THOUSANDS OF OTHERS YOU HAVE RECEIVED ABOUT THESE FORD TRANSMISSIONS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670036January 5, 2015
VISIBILITY/WIPER
RAINING, GOING DOWN HIGHWAY. WENT TO TURN ON WINDSHIELD WIPERS, THEY DO NOT WORK. ABLE TO HEAR MOTOR. REPLACED FUSE UNDER GLOVEBOX, NO CHANGE. WINDSHIELD WIPER FLUID WORKS. THIS WAS EXTREMELY HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669955January 4, 2015
POWER TRAIN
THIS ISSUE STARTED TO HAPPEN PRETTY MUCH OUT OF NOWHERE. I WAS GOING FROM 2ND GEAR TO 3RD GEAR AND ALL OF A SUDDEN IT SEEMED MY CAR WAS GOING TO STALL. IT STARTED TO SHAKE AND STUDDED VIOLENTLY AND I QUICKLY STEPPED ON THE CLUTCH, TOOK IT OUT OF GEAR, AND PUT IT BACK INTO THIRD. THIS TIME IT WENT AND MOVED FINE BUT AS TIME PROGRESSED IT HAS GOTTEN WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669989January 4, 2015
POWER TRAIN
ENGINE LIGHT CAME ON EXITING A PARKING GARAGE ON A BUSY EVENING IN HILLY SAN FRANCISCO. SECONDS LATER, THE CAR LOST MOMENTUM AND WOULDN'T GET INTO GEAR, EVEN THOUGH THE GEAR SHIFT WAS IN DRIVE. ALARMING, FOR A 3-YEAR OLD CAR WITH MERELY 43300 MILES THAT HAS BEEN CARED FOR DUTIFULLY SINCE IT'S PURCHASE NEW IN NOV. 2011. MY WIFE AND I, WITH OUR KID AND HIS FRIEND IN THE BACKSEAT, DECIDED TO HEAD HOME, FOREGOING PLANS FOR DINNER, AND CONTINUED TO MAKE OUR WAY TO THE HIGHWAY HOMEBOUND. THE CAR SEEMED TO RUN FINE THROUGH THE CITY STREETS FOR THE NEXT 10 MINS., UNTIL WE NEEDED TO CROSS 2 BUSY LANES TO ENTER THE FREEWAY ONRAMP. AT THAT POINT, THE CAR LOST THE POWER TO SAFELY CROSS THE LANES, WE MISSED OUR ENTRANCE, AND WERE FORCED TO CIRCLE CITY BLOCKS TO RETURN TO THE ONRAMP. THE CAR SEEMED TO REGAIN NORMALCY, AND ACCELERATED TO 55 MPH, BUT THEN, APPROX. 2 MILES LATER, LOST POWER (EVEN THOUGH THE ENGINE WAS REVVING), ACTING AS IF IT WERE NEARLY IN NEUTRAL. THE CAR SEEMED TO SHIFT TO A VERY LOW-POWERED DRIVE. WE WERE IN THE SLOW LANE AND TOOK THE FIRST AVAILABLE EXIT, HAZARDS BLINKING. ONCE ON CITY STREETS, WE PULLED OVER TO THE CURB, AND TRIED TO RE-ENGAGE THE DESIRED GEAR. WE FINALLY CUT THE IGNITION AND RESTARTED THE CAR TO TRY TO LIMP IT OVER TO THE GAS STATION ACROSS THE INTERSECTION AND ACROSS ONCOMING TRAFFIC. WE ARRIVED AT THE GAS STATION, AND CALLED THE FORD ROADSIDE ASSISTANT WHO WAS EXTREMELY POLITE BUT I WON'T GO INTO THE HEADACHE (AND EXPENSE) OF TOWING THE CAR TO A SENSIBLY-LOCATED DEALERSHIP AND GETTING 2 ADULTS AND 2 KIDS BACK TO OUR HOMETOWN SOME 80 MILES AWAY, AT NIGHT. WE FEEL EXTREMELY BLESSED THAT WE EXPERIENCE THESE WORRISOME PROBLEMS WITHOUT INJURY (OR WORSE) TO OURSELVES, OTHERS OR DAMAGE TO PROPERTY. WE ARE NOT SURE IF OUR CONFIDENCE TO DRIVE THE CAR WILL BE RESTORED AFTER READING MANY SIMILAR COMPLAINTS BELOW. WE AWAIT FOR MON. FOR FORD'S ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669841January 3, 2015
ELECTRICAL SYSTEM
THE CAR WAS OPERATING FINE UP TO THE POINT AFTER IT WAS PARKED AT A NEARBY STRIP MALL. AFTER RETURNING TO THE CAR, THE CAR WOULD NOT START. THE DASH LIGHTS COME ON, RADIO WORKS, ETC BUT THE STARTER ACTED LIKE IT WAS NOT EVEN GETTING POWER. I THOUGHT THE VEHICLE HAD A BAD BATTERY, AFTER MULTIPLE ATTEMPTS TO JUMP START THE CAR, IT FINALLY STARTED. ONCE THE VEHICLE WAS RUNNING, I PUT IT IN REVERSE AND IT WOULD NOT MOVE AS IF IT WAS IN NEUTRAL. I CHECKED THE DASH INDICATOR TO SEE IF IT WAS IN REVERSE AND THE SHIFT INDICATOR HAD NOTHING HIGHLIGHTED. I PUT IT BACK IN PARK THEN IT HIGHLIGHTED THE "P", PUT IT BACK IN REVERSE AND AGAIN IT ACTED AS IF IT WAS IN NEUTRAL. I ROLLED BACK A BIT AND PUT IT IN DRIVE AND IT STILL ACTED AS IF IT WAS IN NEUTRAL. IT WOULD NOT ENGAGE THE TRANSMISSION. I THOUGHT IT COULD BE DUE TO A LOW POWER BATTERY WHICH ALSO HAD ACID LEAKING SO I REPLACED THE BATTERY WITH A NEW BATTERY. THE CAR WOULDN'T START AGAIN BUT EVERYTHING ELSE WORKED (I.E. RADIO, DASH, A/C BLOWER, ETC). I LET IT SIT A DAY AND TRIED AGAIN THE FOLLOWING DAY AND IT STARTED RIGHT OFF THE BAT. I PUT IT IN GEAR AND IT WENT INTO GEAR THIS TIME. A COUPLE MINUTES LATER, AN INCLINE ASSIST WARNING CAME UP ON THE RADIO SCREEN AND THE TRACTION CONTROL AND ABS ALERTS WERE LIGHTED ON THE DASH. SUDDENLY, THE CAR WOULD NOT GO INTO GEAR AGAIN. I TURNED THE CAR OFF AND STARTED IT BACK UP WHICH IT THEN WENT BACK INTO GEAR WITH NO PROBLEM. I DID RESEARCH ONLINE AND FOUND OTHERS WERE EXPERIENCING THE SAME ISSUE. SOME EVEN WHILE DRIVING, WHICH MAKES ME VERY UNCOMFORTABLE TO THINK OF THAT HAPPENING ON AN INTERSTATE. I CONTACTED MY FORD DEALER ABOUT THE ISSUE AND THEY DENIED EVER HEARING ANYTHING ABOUT THAT TYPE OF ISSUE. EXTREMELY FRUSTRATING AS THIS COULD BE A POTENTIAL SAFETY HAZARD WHERE SOMEONE COULD GET KILLED AND FORD IS PLAYING COY TO COVER THEMSELVES. DOES FORD CARE ABOUT HUMAN LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669229December 31, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I AM FILING A COMPLAINT AGAINST A 2012 FORD FOCUS SE. THE CAR HAS BEEN MAKING TRANSMISSION NOISES THAT CANNOT BE RESOLVED FOR QUITE SOME TIME NOW AND WHILE DRIVING ON THE 101 FREEWAY, ALL OF THE INSTRUMENT PANEL LIGHTS CAME ON AND THE ENTIRE CAR COMPLETELY SHUT OFF AND NO CONTROLS WERE WORKING AT ALL ALMOST CAUSING AN INTENSE PILE UP THAT COULD HAVE KILLED MY MOTHER AND I INSTANTLY. WE WERE LEFT IN THE MIDDLE OF THE FREEWAY WITH NOT POWER OF ANY USE OF CONTROLS UNTIL CHP OFFICERS WERE FINALLY BLOCKING TRAFFIC FROM HITTING US. THIS IS THE WORST VEHICLE WE HAVE EVER OWNED AND FORD SHOULD BE ASHAMED FOR BEING NEGLIGENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669111December 30, 2014
STRUCTURE:BODY
DRIVING TO GET THE MAIL.OUR MAIL BOX IS AT THE END OF OUR ROAD ABOUT HALF A MILE FROM THE HOUSE. THERE IS A DRAINAGE DITCH THAT MUST BE CROSSED PARALLEL TOO THE ROAD THAT HAS THE MAIL BOXES ON IT. THIS IS A T INTERSECTION. JUST BEFORE THE DITCH THE CAR SLOWED SO I PRESSED THE THROTTLE TO REGAIN SPEED AND NOTHING HAPPENED I PRESSED THE THROTTLE AGAIN AND IT ACTED AS IF IT HAD BEEN FLOORED AND DID NOT RETURN. THE CAR SPED UP AND WENT INTO THE DITCH EVEN THOUGH I WAS PUSHING ON THE BREAK.IT FLEW OUT OF THE DITCH AND THROUGH THE MAIL BOXES, TAKING OUT THREE BOXES AND TRAPPING ME IN THE CAR WITH BOXES ON EACH SIDE PREVENTING THE DOORS FROM OPENING. THE CAR RECEIVED A LOT OF BODY DAMAGE AND HAD TO GO TO THE SHOP. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10668473December 27, 2014
POWER TRAIN
I HAVE HAD AN ONGOING ISSUE WITH THE TRANSMISSION ALMOST SINCE BUYING THIS TERRIBLE CAR NEW. TRANSMISSION CONSTANTLY SHUDDERS AND JERKS. MOST RECENTLY WAS DRIVING AT ABOUT 60 MPH WHEN THE CAR SUDDENLY LOST ABILITY TO MAINTAIN SPEED. VERY DANGEROUS TIMING AS I WAS ACCELERATING ON TO EXPRESSWAY AND NEEDED THE SPEED TO MERGE. FORD HAS NO ANSWER FOR THIS PROBLEM. SOMEONE WILL BE KILLED IN THESE CARS BECAUSE OF THIS PROBLEM. PLEASE FORCE A RECALL OF THESE CARS NOW! THIS IS TOO COMMON OF A PROBLEM AND NHTSA CAN BE CONSIDERED COMPLICATE WHEN SOMEONE IS KILLED AT THIS POINT GIVEN THE LACK OF ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668503December 27, 2014
STEERING
THE POWER STEERING WAS LOST AND HAD TO MANUALLY FORCE THE STEERING WHEEL TO REGAIN CONTROL. ERROR MESSAGE CAME UP ON THE DASH, POWER STEERING FAILURE. THE POWER STEERING COMES BACK AFTER TURNING THE CAR OFF AND BACK ON AGAIN. THIS HAS HAPPENED 4 TIMES NOW, TWICE IN THE PAST WEEK 12/26/14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668076December 23, 2014
POWER TRAIN
WHILE DRIVING ON THE ROAD THE VEHICLE LOST ALL POWER. WENT FROM 40MPH TO 0. WHEN ABLE TO DRIVE IT AGAIN IT WOULD NOT GO OVER 30 MPH. THE NEXT DAY IT DROVE WITH HESITATION AND JERKING. THEN APPEARED TO RUN SOMEWHAT NORMAL FOR A SHORT TIME (10 MINUTES) AFTER THAT STARTED TO JERK SO VIOLENTLY THAT IF A CAR WAS IN FRONT OF ME I WOULD HAVE HIT IT. AFTER READING UP ON THE FORD FOCUS, THIS PROBLEM SEEMS TO BE CONSISTENT. I AM AFRAID TO DRIVE IT. THIS VEHICLE POSES A DANGER TO NOT ONLY THE DRIVER AND PASSENGERS BUT TO ALL THE OTHER DRIVERS AND VEHICLES ON THE ROAD WITH IT. I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667439December 20, 2014
ENGINE
I HAVE A 2012 FORD FOCUS. I WAS IN THE MIDDLE OF THE ROAD WHEN IT DECIDED TO STOP ACCELERATING. THE ENGINE LIGHT CAME ON AND IT DID NOT MOVE. I TURNED IT OFF AND ON AGAIN, WHICH GAVE ME ANOTHER SHOT AT GETTING OFF THE ROAD BEFORE IT SHUT DOWN AGAIN. IT WAS PRETTY UNNERVING NOT KNOWING IF I WAS GOING TO CAUSE A WRECK OR BE REAR ENDED.. THIS IS JUST ONE OF THE HUNDREDS, IF NOT, THOUSANDS OF THE SAME COMPLAINT OUT THERE. SOMETHING HAS TO BE DONE BEFORE THERE IS A DEATH. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667307December 19, 2014
STEERING
UPON STARTING MY VEHICLE I HAD A STEERING ASSIST MALFUNCTION DISPLAYED ON THE DASHBOARD. WHILE DRIVING IT WAS AS IF I HAD NO POWER STEERING AND WAS UNABLE TO TURN THE STEERING WHEEL ALL THE WAY RIGHT OR LEFT. I COMMUTED 45 MILES LIKE THIS AND UPON START UP THE NEXT MORNING THE ISSUE WAS GONE. INTERMITTENT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667387December 19, 2014
POWER TRAIN, SEAT BELTS
I PURCHASED THIS VEHICLE IN NOVEMBER OF 2012 AND WAS NEVER FOREWARNED ABOUT THE ISSUES THEY HAD. THE TRANSMISSION HAS BEEN FIXED NUMEROUS TIMES BUT CONTINUES TO CLIP, SHUDDER, JERK, AND SHAKE. I HAD TO GO TO DURHAM A YEAR AND A HALF AGO AND WAS ALMOST INVOLVED IN A BAD ACCIDENT WHEN THE VEHICLE STARTED TO ROLL BACK ON AN INCLINE WHILE IN DRIVE. I HAVE COME CLOSE TO MANY ACCIDENTS THOUGH DUE TO THIS CAR, MOSTLY BECAUSE THE TRANSMISSION HANGS UP SO BAD. I HAVE TO CONSTANTLY PULL INTO EITHER A PARKING LOT OR THE CENTER TURN LANE WHEN I AM IN HEAVY STOP AND GO TRAFFIC BECAUSE THE TRANSMISSION STOPS PULLING. I NORMALLY HAVE TO TURN THE VEHICLE OFF AND SIT THERE FOR A FEW MINUTES BEFORE IT RESETS ITSELF AND I CAN GO ON MY WAY.RECENTLY I WAS IN THE MOUNTAINS AND THE RPMS KEPT HANGING UP AT 4,000 RPM GOING UP AND DOWN THE PASS. I HAD TO KEEP HITTING THE BRAKES AND HITTING THE GAS IN ORDER TO RESOLVE THIS ISSUE. WITH SEMI TRUCKS BEHIND YOU THIS IS VERY DISCONCERTING. I ALSO WAS STUCK IN HEAVY STOP AND GO TRAFFIC ON THE INTERSTATE IN THE MIDDLE LANE AND THE TRANSMISSION WAS TRYING TO QUIT. LAST YEAR THE SEAT BELT BUCKLE BROKE AND I COULD NOT GET IT TO UNLATCH, THIS PAST SUMMER THE AC WAS NOT BLOWING OUT OF THE VENTS, HAD TO TAKE MULTIPLE TRIPS TO THE SHOP TO GET IT DIAGNOSED, AND EVENTUALLY FIXED BOTH BLEND DOOR ACTUATORS. THE CHROME PLATING STARTED PEELING OFF ON THE STEERING WHEEL THIS PAST YEAR AT ONLY 40,000 MILES AND ALMOST CUT MY HAND MULTIPLE TIMES. IT TOOK THEM TWO TRIES TO FIX THAT. MY GAS MILEAGE IS NOT EVEN WHAT IS ADVERTISED FOR THESE VEHICLES. IN TOWN I GET 22 TO 25 AND ON THE HIGHWAY I GET 26 TO 29 MPG. THIS CAR IS RIDICULOUS! FORD WILL NOT EVEN ACKNOWLEDGE THE ISSUES THAT IT HAS, INSTEAD THE TRANSMISSION IS WITHIN NORMAL OPERATING PARAMETERS, THE REST OF IT WELL AS THE CUSTOMER SERVICE LADY STATED TO ME "ALL CARS HAVE ISSUES". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667082December 18, 2014
POWER TRAIN
FAULTY POWERSHIFT TRANSMISSION WOULD NOT ENGAGE GEARS PROPERLY CAUSING VEHICLE TO STALL, SHAKE VIOLENTLY, GRIND GEARS, DROP FIRST AND SECOND GEAR WHEN ACCELERATING, NO REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664758December 17, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE LANES WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT DUE TO THE FAILURE, THERE WAS ALMOST A CRASH INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664860December 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SLIPPED OUT OF GEAR. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664579December 16, 2014
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664709December 16, 2014
STEERING
I WAS DRIVING ON I271 WESTBOUND. FROM WHERE I GOT ON TO ENTERING THE EXPRESS LANE THE NOTIFICATION OF STEERING FAULT SERVICE NOW. I WAS ABLE TO GET TO WHERE I WAS GOING WHICH WAS UNDER TEN MINUTES AWAY AND ABLE TO PROPERLY STEER IT WITHOUT IT COMPLETELY LOSING THE STEERING. AT MY LOCATION IT WAS WHEN THE STEERING WENT. THE POWER STEERING RACK IS WHAT NEEDED TO BE REPLACED WHICH WAS MAKING IT DIFFICULT TO TURN. THIS NEEDS TO BE RECALLED. IF I WOULD OF LOST IT ON THE HIGHWAY, THERE COULD OF BEEN A SERIOUS ACCIDENT AND OR DEATH. SOMETHING THAT HAS ONLY JUST OVER 38,000 MILES AND TWO YEARS OLD SHOULDNT HAVE TO BE REPLACED ON A CAR THAT IS ONLY JUST OVER TWO YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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