Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #8001504January 3, 2002POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CHANGES WHILE DRIVING. TRANSMISSION SLIPS, IT FEELS AS IF CONSUMER WAS DRIVING A MANUAL . SHE HAS HAD OVERDRIVE TO PAUSE ON HER AS IF SHE HAD STEPPED ON BRAKES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001347January 2, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, WHEELS:LUGS/NUTS/BOLTS/STUDS
NUTS AND STUDS HAVE STRIPPED, AND DRUM CANNOT COME OFF WHEN TAKEN TO DEALER THE FIRST TIME. VEHICLE HAS HAD THAT PROBLEM SINCE THEN. CURRENTLY, CONSUMER NEEDS TO REPLACE DRUM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756285January 1, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CAR HAS SHUT DOWN TWICE WHILE DRIVING CAUSING COMPLETE LOSS OF CONTROL. THE FIRST TIME I WAS DRIVING DOWN A MOUNTAIN GOING ABOUT 60 MPH AND THE CAR SHUT OFF AND I HAD NO CONTROL OF THE STEERING OR ANYTHING. THE CAR RESTARTED ON ITS OWN AFTER A COUPLE OF SECONDS. THE MOST RECENT TIME, I WAS COMING OFF THE FREEWAY AND THE CAR SHUT OFF CAUSING ME TOO DRIVE INTO A CURB GOING ABOUT 50MPH, THIS TIME I HAD TO RESTART THE CAR MYSELF. BOTH TIMES I HAVE TAKEN THE VEHICLE INTO THE SERVICE DEPT. AND THEY HAVE TOLD ME THERE IS NOTHING THEY CAN DO. I CALLED FORD CUSTOMER SERVICE AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756192December 30, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DEALER CUT WARPED ROTOR 17K--DID NOT REPLACE PADS--AT 23K ROTOR MUST BE REPLACED AT MY COST--FORD SAYS IT IS NORMAL WEAR. MY VEHICLES' BRAKE ROTORS HAVE ALWAYS LASTED THE LIFE OF THE CAR-140,000+MILES--23,000 IS NOT "NORMAL WEAR. " *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756112December 28, 2001SUSPENSION:MULTIPLE AXLE
TIRE CAME OFF IN DRIVEWAY WITH LITTLE WARNING - THIS CAR HAS SHOULD NOT HAVE NEEDED BEARING REPLACEMENT THIS SOON. A NEW DESIGN NEEDS DEVELOPMENT INSTEAD OF REPLACEMENT OF BEARINGS FOR 2 YEARS AS FORD HAS ANNOUNCED. A RECALL WAS SENT TO OWNERS IN A COLORFUL FLIER LIKE ADVERTISEMENT. THIS IS INAPPROPRIATE DUE TO THE FACT IT LOOKED LIKE AN AD NOT LIKE A RECALL PREVIOUSLY ISSUED BY FORD INSIDE A BROWN ENVELOPE CORRECTLY LABELED, ADDRESSED AND SENT TO OWNERS. THIS CAR IS A LEMON.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001221December 28, 2001VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WASHER RESERVOIR LEAKS. ALSO, CAN NOT FILL RESERVOIR BECAUSE FLUID SLOSHES OUT ONTO ENGINE AND OTHER COMPARTMENTS, CONTACTED DEALER, AND DEALER URGED NOT TO FILL RESERVOIR UP TO WHERE IT COULD BE SEEN. HAD TO FILL IT ACCORDINGLY, THERE IS A DESIGN FLAW. *AK *YD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001145December 27, 2001ELECTRICAL SYSTEM:IGNITION:SWITCH
ON 3 DIFFERENT OCCASIONS VEHICLE HAS BEEN HAVING PROBLEM WITH IGNITON SWITCH TURNING OFF. VEHICLE HAD TO BE TOWED BECAUSE IT WOULD NOT START BACK UP.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756048December 26, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ONLY LEFT FRONT BRAKE PAD WORN OUT. RIGHT SIDE STILL HAS APPROXIMATELY 30% PAD LEFT. HAD TO REPLACE ROTOR AND PADS. DEALER STATING NOT A PROBLEM, CALLED FORD CONSUMER RELATIONS, REFERRED ME BACK TO DEALER. WANT TO HAVE DOCUMENTED IF BRAKES FAIL AND ACCIDENT OCCURS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756049December 26, 2001STRUCTURE:BODY:TRUNK LID
TRUNK LID WILL NOT SHUT PROPERLY, LATCH AND SWITCH ASSEMBLY REPLACED A COUPLE OF TIMES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756050December 26, 2001TIRES
WHILE DRIVING ON A MAIN INTERSTATE IN THE RAIN, (THE VEHICLE ONLY HAS AROUND 24000 MILES), THE REAR OF THE CAR BEGAN TO HYDROPLAN. UPON DISCUSSING WITH SERVICE ADVISOR, HE STATED THE TIRES WERE NOT NEW ANYMORE AND DID NOT HAVE GROVES TO CHANNEL THE WATER OUT LIKE SOME OF THE NEW TIRES ON THE MARKET. HE RECOMMENDED REPLACING THE TIRES WITH NEW ONES THAT HAVE WATER CHANNELS. HE STATED THIS WAS A PROBLEM WITH THE CAR BEING AS LIGHT AS IT IS IN THE REAR END.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001069December 26, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE IS PREMATURE WEAR OF FRONT BRAKE ROTORS AND PADS. WHEN BRAKES ARE PRESSED PEDAL GOES TO THE FLOOR. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000977December 20, 2001STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL WAS NOT MANEUVERABLE DUE TO A TECHNICAL MALFUNCTION IN STEERING COLUMN. VEHICLE FAILED TO START BECAUSE OF STEERING MALFUNCTIONED. PLEASE PROVIDE MORE INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000978December 20, 2001SUSPENSION:FRONT
WHILE TRAVELING AT 40-50 MPH, THERE WAS SOME EXTREME VIBRATION WHICH OCCURRED IN FRONT END, CAUSING LOSS OF VEHICLE CONTROL. PLEASE PROVIDE MORE INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000892December 18, 2001INTERIOR LIGHTING
INSIDE COURTESY LIGHT WOULD COME ON AND REMAIN ON INTERMITTENTLY WHILE DRIVING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000893December 18, 2001SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER'S SEAT BELT WOULD NOT LATCH PROPERLY. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000898December 18, 2001SUSPENSION
ONGOING PROBLEM WITH VEHICLE COMMENCING TO WOBBLE WHEN IT REACHES 50 MPH OR MORE. VEHICLE BEEN TO DEALER SHOP ON THREE OCCASIONS, AND THE PROBELM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000908December 18, 2001SUSPENSION:MULTIPLE AXLE
RECALL 00 V 303 000/REAR WHEEL BEARINGS. DEALER METRO FORD, SCHENECTADY, NY; PHONE# 382-1010 UNABLE TO HONOR RECALL BECAUSE NO PARTS WERE AVAILABLE. SEEKING NHTSA HELP IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000836December 17, 2001VEHICLE SPEED CONTROL
UNABLE TO DISENGAGE SPEED CONTROL WHEN USED. VEHICLE BEEN TO THE DEALER SHOP ON SEVERAL OCCASIONS, BUT PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755749December 17, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, WHEELS:LUGS/NUTS/BOLTS/STUDS
MY BRAKES HAS CONSISTANTLY HAD A LOUD GRINDING NOISE. AFTER SEVERAL COMPLAINTS TO THE DEALERSHIPS AND CUSTOMER SERVICE REPS, I WAS TOLD THIS IS NORMAL. THE PROBLEM NOW IS THAT 22,000 MILES AND 1 YEAR LATER, I NEED NEW BRAKES. ALSO, THE CAR WAS RECALLED FOR WHEEL BOLTS AND NUTS. I HAVE SEEN MANY COMPLAINTS ABOUT THE EXACT PROBLEM. THERE IS NO WAY TO TELL IF YOU HAVE A PROBLEM WITH THE BRAKES BECAUSE OF THE LOUD NOISE. MY BELIEF IS THAT THE CAR IS DEFECTIVE OR POORLY DESIGNED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755596December 13, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE SHOE WAS FOUND CRACKED AND ERODED IN MIDDLE. DEALER (LAWRENCE MARSHALL, HEMPSTEAD TX) INDICATES THAT EVEN THOUGH THIS WAS A MANUFACTURER'S PROBLEM, NO RECOURSE FOR REPAIRS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0