Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#758013February 9, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FORD NEW ENGLAND REGIONAL SERVICE MANAGER ANDY GEORGESCU 508-490-6172 AND 781-431-1883 ACKNOWLEDGED THAT THE FORD MANUFACTURING PROCESS CAN CAUSE SLAG BUILD UP RESULTING IN DAMAGED FUEL PUMPS THAT CAUSES THE ENGINE TO STALL AT ANY TIME. THIS HAS CAUSED ONE ACCIDENT FOR ME AND NEARLY CAUSED OTHERS. THE FUEL PUMP HAS TO BE REPLACED AND THE SLAG REMOVED. NOTE: THE DATE OF THE ACCIDENT IN THIS REPORT IS APPROXIMATE. I WILL NEED TO VERIFY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003644February 6, 2002
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
WHILE DRIVING THE CV JOINT BOOT BROKE, CAUSING TIRE TO FOLD UNDER VEHICLE/ VEHICLE VEHICLE TO GO INTO A SPIN, RESULTING IN A COLLISION. PLEASE PROVIDE FURTHER INFORMATION. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003318January 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM DRIVE TO NEUTRAL WITHOUT THE BRAKE PEDAL BEING USED, DEALER HAS YET TO BE CONTACTED, PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003363January 31, 2002
SUSPENSION:FRONT:WHEEL BEARING
THERE IS A CLINKING NOISE COMING FROM REAR. CONSUMER TOOK OFF HUB CAP, AND NOTICED WHEEL BEARING NUTS WERE MISSING FROM RIGHT REAR TIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757602January 31, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I'VE HAD MY FOCUS FOR 1 1/2 YR. ALL I'VE HAD IS PROBLEMS WITH THE SQUEAKING BRAKES I'VE HAD TO GET MY ROTORS & BRAKES REPLACED @ 15000 MILES. IN THE PAST SINCE I GOT THE VEHICLE I'VE TAKEN IT TO GET CK & SERVICES TO MY FORD DEALER NEAR BY I HAVE REQUESTED EACH TIME TO PLEASE CK THE BRAKES, THEY MAKES A NOISE AND EVERYTIME THEY TOLD ME EVERYTHING WAS OK WTHE VEHICLE. AT ONE POINT I WAS TOLD THE VEHICLE IS JUST MADE THAT WAY. WHEN I TOOK MY VEHICLE TO THE FORD SERVICE DEPT I WAS TOLD MY BRAKES & ROTORS WERE OUT & I NEEDED MAJOR REPAIRS THAT COST ME OVER $900.00. AT THIS POINT I DID CONTACT FORD I EXPLAINED WHAT WAS HAPPING TO ME, THEY DIDN'T CARE AT ALL. NOW AGAIN IN NOV/01I HAD THE ROTORS & BRAKES REPLACED AND NOW IT'S JAN/02, I'M HAVING PROBLEMS AGAIN MY CAR IS SHAKING WHEN I APPLY MY BRAKES, YOU CAN HEAR SQUEAKING NOISE AGAIN,I'M NOT HAPPY, IT'S VERY UNSAFE WHEN I'M DRIVING. I HAVE THE VEHICLE AGAIN IN THE FORD SERVICE CENTER. I HAVE TO PAY & MISS WORK FOR THIS & I CAN'T GET ANYONE ATTENTION. PLEASE LET ME KNOW WHAT I CAN DO . I FEEL I'M DRIVING A LEMON. PLEASE HELP, IS THERE A LAW AGAINT WHO MAKES DEFECTIVE VEHICLES TO TAKE RESPONSABITLY?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003144January 30, 2002
STRUCTURE:BODY
WATER LEAKS INTO PASSENGER COMPARTMENT FROM UNDERNEATH WINDSHIELD AND WILL RUN BEHIND DASHBOARD BEFORE FORMING A PUDDLE OF WATER ON FLOORBOARD. DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES AND CANNOT EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003191January 30, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
REAR BRAKE LIGHTS HAVE FAILED TO OPERATE AND TO COMMUNICATE TO OTHER DRIVERS VEHICLE WAS SLOWING OR STOPPING. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF PROBLEM. ALSO, CONSUMER WAS INFORMED THA VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN 00V411000/WIRING HARNESS DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757558January 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED. PROCEEDED TO STOP SIGN, PRESSED THE BRAKE TO STOP, GRINDING AND CLANKING NOISES HEARD, CAR WOULD NOT SLOW DOWN AND CAR WENT COMPLETELY THROUGH STOP SIGN. HAD TO USE EMERGENCY BRAKE TO STOP THE CAR. CAR IS AT DEALERSHIP AND REQUIRES BOTH BRAKE PAD AND ROTOR REPLACEMENT. BRAKES HAVE SQUEAKED SINCE I TOOK THE CAR OFF THE LOT BRAND NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003058January 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY VEHICLE WILL STALL OUT AND SMOKE. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES; HOWEVER, PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002945January 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING VEHICLE COMPLETELY SHUTDOWN, RESULTING IN A COLLISION. DEALER HAS BEEN NOTIFIED, AND COULD NOT DETERMINE CAUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002946January 28, 2002
SUSPENSION:FRONT, STRUCTURE:BODY:BUMPERS
FRONT END WAS FALLING OFF. CONTACTED DEALER, AND DEALER DID NOT THINK THAT THERE WAS ANYTHING WRONG WITH VEHICLE. BUT, WHEN SHAKING THE BUMPER SCREWS COME LOOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002948January 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE PREMATURELY WEARING AND HAVE BEEN REPLACED THREE TIMES. WHEN BRAKES ARE APPLIED AT ANY SPEED A LOUD NOISE OCCURS, CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757406January 27, 2002
VEHICLE SPEED CONTROL
THE FOCUS REACHES AROUND 10MPH AND THE ENGINE DIES. THEN IT MAY RUN FOR A FEW MINS AND IT DIES AGAIN AT A HIGHER RATE OF SPEED OR A LOWER SPEED. THE SPEED HASNT REMAINED CONSTANT IN ITS FAILURES. THE DEALERSHIP IS REPLACING THE PART (IAC) WHAT EVER THAT IS. BUT I SAW THE OTHER RECALLS WITH FORD AND WAS WORRIED IT MAY BE RELATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564137January 25, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE CONSUMER STATED THAT, THERE ARE NO HEADRESTS IN THE BACK SEAT OF THE FORD FOCUS, HE IS CONCERNED THAT IN THE EVENT OF A REAR END COLLISION, BACK SEAT PASSENGERS OVER 5 FEET TALL ARE AT RISK OF SPINAL NECK INJURY. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002858January 25, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHILE DRIVING 10 MPH, VEHICLE UNEXPECTEDLY ACCELERATED TO A SPEED OF 50+ MPH. DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES, BUT COULD NOT REPRODUCE THE PROBLEM. *AK CONSUMER ALSO STATED THERE IS A NOISE COMING FROM THE REAR BRAKES, DEALER REPLACED THE REAR SHOES, ALSO FRONT BRAKE PADS WERE REPLACED.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002699January 23, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING 30-35 MPH AND MAKING A TURN THE STEERING WHEEL LOCKED UP, CAUSING LOSS OF VEHICLE CONTROL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757110January 20, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THE OUTSIDE AND INSIDE LAMPS FLICKER AT IDLE TOOK CAR TO DEALER DEALER SAYS THE CAR IS DOING IT BUT THEY DONT KNOW HOW TO FIX IT THEY NEVER SEEN TIS PROBLEM BEFORE, I WENT TO MY FORD FOCUS . COM AND CHECKED FOR PROBLEMS ON THEIR SITE THERE IS ALL KINDS OF OWNERS COMPLAINING ABOUT THE SAME PROBLEM. I WAS A FORD TECH I THINK IT IS IN THE SPEED OF THE ALTERNATER AT IDLE PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757040January 18, 2002
ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900766January 17, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE FIRE DEPARTMENT INDICATED THAT VEHICLE CAUGHT ON FIRE DUE TO AN ELECTRICAL SHORTAGE.*JB(CLAIM#55-S443-496)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900767January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVNG, THE INSURED NOTICED SMOKE COMING FROM THE HOOD, AND THEN THE VEHICLE CAUGHT ON FIRE.*JB(CLAIM#40-2559-357)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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