Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10716807May 16, 2015
STEERING
I WAS DRIVING TO WORK ONE MORE WHEN MY CAR DASHBOARD LITE UP SAYING STEERING ASSISTANCE SERVICE REQUIRED. AN AT THAT POINT MY POWER STEERING WENT OUT ON ME. I PULLED OVER AND TURNED THE CAR OFF AS STEERING BECAME VERY HARD. AFTER TURNING MY CAR OFF AND BACK ON THE LIGHT WENT OFF AND MY STEERING WAS BACK TO NORMAL. CALLED THE DEALERSHIP WHO SAID AT THIS POINT DON'T WORRY ABOUT IF IT HAPPENS AGAIN TO BRING IT IN. WELL 5/14/15 ROLLS AROUND AND I'M LEAVING WORK GET IN MY CAR AN TURN THE CAR ON THE MY DASHBOARD LIGHTS UP AGAIN WITH THE SAME MESSAGE AND MY STEERING IS OUT AGAIN. CALLED THE DEALERSHIP THEY SAID TO BRING IT IN. I BRING IT IN ON 5/15/15 AND THEY SAID THAT MY POWER STEERING RACK ASSEMBLY NEEDS TO BE REPLACED AN SINCE MY WARRANTY RAN OUT THAT IT ISN'T COVERED AND THEY QUOTED ME OVER A THOUSAND DOLLARS TO FIX IT. I DON'T HAVE THAT KIND OF MONEY AND TO ME SINCE THAT IS A SAFTEY ISSUE THAT IS SOMETHING FORD SHOULD BE FIXING FOR FREE AS THAT CAN CAUSE ME TO GET INTO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715957May 12, 2015
POWER TRAIN
THE TRANSMISSION ON THE 2012 FORD FOCUS IS ERRATIC AND HESITATES FROM A STOP. AFTER SLOWING DOWN, IT STUTTERS AT LOWER SPEEDS. TRANSMISSION IS CHATTERING AND CLUNKING AT LOWER SPEEDS. WE HAVE HAD THE VEHICLE IN FOR SERVICE AT SEVERAL FORD DEALERSHIPS, AND THE VEHICLE IS STILL NOT RUNNING CORRECTLY. THE TRANSMISSION HAS NOW SEIZED UP AND HAS TO BE REPLACED AND FORD DOES NOT WANT TO COVER ANY OF THE COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716023May 12, 2015
POWER TRAIN
THE CAR HAS SERIOUS PROBLEMS WITH TRYING TO SHIFT CORRECTLY. THE CAR HESITATES AND LURCHES WHEN ACCELERATING AND DOWNSHIFTING. AT HIGHER SPEEDS ON THE FREEWAY THE ENGINE IS INCREDIBLY LOUD AS IF IT'S STUCK IN THE WRONG GEAR. NOW THE DEALER DISCOVERED A TRANSMISSION FLUID LEAK AS A RESULT OF THIS TRANSMISSION PROBLEM. I SEE ON-LINE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON THIS VEHICLE FOR THE SAME ISSUE. THIS CAR IS UNSAFE. I NEVER KNOW WHETHER IT WILL HESITATE OR SHUDDER WHEN TAKING OFF SO I DRIVE IT AS LITTLE AS POSSIBLE. HAVING THE AIR CONDITIONER RUNNING ONLY AMPLIFIES THE PROBLEM. MY CAR WAS PURCHASED NEW AND IN SHORT ORDER WILL PASS THE 3 YEAR WARRANTY. MY DEALER, FOX FORD IN GRAND RAPIDS, MICHIGAN HAS A REPAIR PART ESTIMATE OF SEVERAL WEEKS TO 6 MONTHS. THE SAME MESSAGE FROM TWO WEEKS AGO. I INVITE ANY OF YOUR INVESTIGATORS TO DRIVE THIS CAR AND DETERMINE HOW ROAD WORTHY IT IS. RIGHT NOW I'M STUCK WITH A CAR THAT CAN'T BE TRADED IN OR SOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716087May 12, 2015
ELECTRICAL SYSTEM
VEHICLE NOT STARTING. VEHICLE HAS POWER BUT NOTHING WHEN I TRY TO START CAR. EVERYTHING WORKS BUT FUEL GAUGE DOES NOT. AFTER SEVERAL ATTEMPTS THE CAR STARTS. I'M STILL HAVING ISSUES WITH TRANSMISSION NOT SHIFTING RIGHT. DEALER KEEPS TELLING ME THEY FIXED IT BUT SAME JERKING STILL HAPPENS. SO FED UP WITH THIS CAR. . IT IS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715441May 9, 2015
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING THE CAR, I NOTICED THAT THE CAR WAS SHIFTING ODD. THERE WAS NO POWER IN THE LOW GEARS. SHIFTING FROM 1ST TO 2ND WAS VERY HARSH. WHEN I BROUGHT IT TO FORD THEY SAID I NEEDED A NEW CLUTCH. I BOUGHT THE CAR WITH 30000 MILES ON IT AND WAS SURPRISED BY THIS. IT WAS REPLACED UNDER WARRANTY. THEN IN SEPTEMBER OF 2014 I STARTED HAVING THE SAME ISSUES. DURING THAT TIME I HAD PUT ON 40000 OR SO. BROUGHT IT BACK TO FORD AND THEY SAID IT WAS A PART THAT WAS "RECALLED". I HAD THE SEALS AND EVERYTHING ELSE REPLACED UNDER THE 14M01 RECALL. THIS INCLUDED A NEW CLUTCH AGAIN. NOW IT IS MAY 2015, I HAVE DRIVEN THE CAR ABOUT 20000 OR SO FROM THE LAST TIME I HAD ANY WORK DONE AND ALL OF THE SYMPTOMS OF MY LAST TO REPAIRS ARE BACK. I NEED ANOTHER NEW CLUTCH (THIS WILL BE THE 4TH IN THE CAR). CONSIDERING ALL OF MY DRIVING IS ON THE HIGHWAY THIS NOT GOOD. IT IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715351May 8, 2015
ENGINE, UNKNOWN OR OTHER
THE FOCUS HAS A MANUFACTURERS PROBLEM WITH THE TRANSMISSION CLUTCH. IT OFTEN BREAKS AND OFTEN LEAVES ME STRANDED. IT WILL STOP ACCELERATING OR GET STUCK WHEN ACCELERATING ON THE HIGHWAY AND I'VE ALMOST HAD A FEW ACCIDENTS BECAUSE OF IT. I HAVE ALSO BEEN STRANDED ON THE SIDE OF THE ROAD BECAUSE OF IT LATE AT NIGHT. FORD HAS FIXED IT FOUR TIMES NOW WITH NO RESOLUTION. THEY SAY ITS A COMMON PROBLEM THAT THEY CAN PATCH BUT NOT EXACTLY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715223May 7, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STUTTERED BACK AND FORTH. IN ADDITION, THE CLUTCH MADE A GRINDING NOISE AND FAILED TO GO INTO THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714817May 6, 2015
VISIBILITY:GLASS, SIDE/REAR
WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED WITH A SMALL EXPLOSIVE SOUND. THE CAR HAD BEEN PARKED FOR 20 MINUTES. AFTER UNLOADING, MY HUSBAND PRESSED THE LOCK BUTTON ON HIS KEY AND SECONDS LATTER THE WINDOW SHATTERED. THIS INCLUDED ALL THE EDGE PIECES AROUND THE WINDOW. THERE WAS NO EVIDENCE THAT ANYTHING WAS THROWN AT THE WINDOW AND NO CHIPS IN THE WINDOW BEFORE THIS HAPPENED. THERE WAS HEAVY RAIN AND WE HAD BEEN RUNNING THE REAR WINDOW DEFOGGER ON THE WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715050May 6, 2015
POWER TRAIN
COMPLETELY STOPPED ACCELERATING, JANKY TRANSMISSION AND CONSTANT ROLLING WHEN ACCELERATING FROM A STOP. I HAVE NEVER HAD ANY REAL ISSUES OR ANY WARNING LIGHTS COME ON WITH THIS CAR UNTIL IT COMPLETELY STOPPED ACCELERATING WHILE ON THE FREEWAY WITH A TWO YEAR OLD IN MY BACKSEAT. ALL OF MY LIGHTS/ AC/ RADIO STILL WORKED BUT THE CAR WOULDN'T DRIVE, IT ALMOST FELT AS IF IT WAS IN NEUTRAL BECAUSE THE ENGINE WOULD REV BUT WOULDN'T MOVE. I PULLED OVER AND FINALLY GOT IT STARTED AFTER A FEW TRIES. AFTER I TRIED TO START MY CAR AGAIN WHEN LEAVING THE HOUSE LATER THAT DAY MY CAR WOULDN'T EVEN TURN ON. AGAIN, THE RADIO/ LIGHTS/ ETC ALL WORKED FINE, BUT THE CAR WOULD NOT START. WHEN YOU TRY TO START IT, THERE ISN'T EVEN A SOUND IN THE IGNITION WHEN YOU TURN THE KEY. I HAD TO GET IT TOWED AND BROUGHT IT TO A CLOSE FRIEND AND VERY GOOD MECHANIC WHO TRIED EVERYTHING FROM RESETTING THE KEY TO UNPLUGGING THE BATTERY TO TRYING TO START IT FROM NEUTRAL AND NOTHING WORKED. SO THEN HE SAID IT MUST ME SOMETHING ELECTRICAL. THEY WENT IN AND SAW THERE WAS LOOSE WIRING AND FUSES AND ONCE THEY TIGHTENED THOSE UP THE CAR WAS ABLE TO START. HE ALSO FOUND THE KILL SWITCH WAS ACTIVATED WHICH IS A SAFETY MEASURE WITH THESE CARS WHEN THEY GET TOO DANGEROUS TO DRIVE AND HE DEACTIVATED THAT AS WELL. ONCE THEY GOT IT RUNNING TO TEST IT FOR A BIT IT JUST SHUT RIGHT BACK OFF. HE TRIED TO PUT IT IN REVERSE AND THE DASH WOULD LIGHT UP WITH A WARNING SAYING TRANSMISSION NOT IN "P" AND WE ARE NOW BACK AT THE BEGINNING. THERE ARE STILL NO WARNING LIGHTS ON AND WITH THE CAR NOT RECOGNIZING GEARS WE SAW THAT IT IS A TRANSMISSION ISSUE. I STILL HAVEN'T GOTTEN THE CAR FIXED BECAUSE THIS JUST HAPPENED, BUT WHAT I'VE READ MANY PEOPLE ARE HAVING THE SAME EXACT ISSUE. FILING A COMPLAINT AND TAKING IT TO THE DEALER! THAT IS WAY TOO BIG AND DANGEROUS OF AN ISSUE TO HAVE WITH NO WARNING AND ONLY BEING AT 60,000 MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715056May 6, 2015
POWER TRAIN
MY DAUGHTER WAS DRIVING TO WORK AND THE CAR STARTED PULLING LIKE A STICK SHIFT AND STALLING. SHORTLY AFTER, THE WARNING FLASHED ACROSS THE SCREEN, "TRANSMISSION MALFUNCTION. SERVICE NOW". SHE PULLED OVER AND TURNED THE CAR OFF. WHEN SHE TURNED THE CAR BACK ON, IT WAS STILL PULLING. SHE DROVE FOR A BLOCK OR TWO TO PARK THE CAR NEAR A FRIEND'S HOUSE. SHE THOUGHT SHE COULD AT LEAST MAKE IT TO WORK ONLY TO FIND THE CAR WOULD NOT REVERSE. EVERYTHING HAPPEN WITHOUT ANY ADVANCE WARNING AT ALL. ONCE SHE HAD IT TOWED TO THE NEAREST DEALER AND DIAGNOSED, WE WERE TOLD THE CAR NEEDED A CLUTCH PACK AND WOULD TAKE UP TO 12 WEEKS TO COME IN. AFTER LOOKING ONLINE, THERE WERE SEVERAL CLASS ACTIONS SUITS FILED FOR THE POWERSHIFT/DUAL CLUTCH TRANSMISSION. I ALSO FOUND A 122 PAGE FORUM WITH SEVERAL OWNERS WITH THE SAME ISSUES RECEIVING LITTLE TO NO HELP GETTING THEIR CARS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714672May 5, 2015
STEERING
WHILE DRIVING THE POWER STEERING WENT OUT AND I BRIEFLY LOST CONTROL OF THE VEHICLE. REGAINED CONTROL AND MADE IT TO MY DESTINATION. THIS HAS HAPPENED BEFORE AND WHEN I TURNED THE CAR OFF AND BACK ON IT FIXED ITSELF. THIS TIME I'VE TURNED THE CAR OFF AND BACK ON 5 TIMES WITHIN THE PAST 5 HRS AND IT STILL ISN'T WORKING. I HAVE AN APPOINTMENT WITH FORD IN THE MORNING BUT NOT SURE HOW I'M GOING TO MAKE IT THE 30 MILES TO GET THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714795May 5, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING IN STOP AND GO TRAFFIC, MY CARS ENGINE LIGHT CAME ON, AS I WAS ACCELERATING TO MOVE FORWARD IN LINE A WARNING STATING THE TRANSMISSION IS OVERHEATING PULL OVER SAFELY FOR 8 MINUTES. THIS IS THE FOURTH TIME SOMETHING HAS WENT WRONG WITH THE TRANSMISSION SINCE BUYING THIS CAR IN SEPTEMBER OF 2012. THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE INTERSTATE GOING 70 MILES PER HOUR AND I DIDN'T HAVE ANYTIME TO PULL OVER SAFELY, I HAD TO COAST BECAUSE MY CAR WAS RUNNING BUT WOULD NOT GO FORWARD. THAT HAPPENED IN DECEMBER OF 2014. THEN TWO WEEKS AGO I WAS AGAIN IN STOP AND GO TRAFFIC AND THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT MOVE FORWARD, BUT NO WARNING TO PULL OVER SAFELY. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD SERVICE CENTERS AND THOUGH MY CAR HAS CODES STORED THEY STATE IT IS HOW I DRIVE OR THAT AN UPDATE WAS NEEDED. WHEN I ASK ABOUT THE CAR JUST STOPPING WITH THE TRANSMISSION OVERHEATING THEY SAY IT IS A SAFETY FEATURE FOR THE TRANSMISSION. IN MOST CIRCUMSTANCES THIS WOULD BE GREAT BUT WHEN THIS HAPPENS IN A SITUATION WHERE THE CAR CAN'T OR WON'T MAKE IT TO PULL OVER SAFELY THEN SOMEONE IS GOING TO BE SERIOUSLY INJURED. I AM VERY UNHAPPY ABOUT THE WAY MY CAR REPAIR HAS BEEN GOING ESPECIALLY SINCE I BOUGHT THIS CAR NEW AND TO TELL ME IT IS JUST THE WAY THE CAR RUNS OR IT NEEDS AN UPDATE AND THAT WILL TAKE CARE OF IT IS RIDICULOUS. SOMEONE IS GOING TO GET KILLED DRIVING THIS VEHICLE AND I PRAY IT IS NOT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714563May 5, 2015
STEERING, POWER TRAIN
STEERING ASSIST MALFUNCTION WHEN STARTING VEHICLE, MAKING IT IMPOSSIBLE TO DRIVE. HOWEVER WHEN RESTARTED AND "WARMED UP" VEHICLE FUNCTION. FORD SEEMS TO BE IGNORING THE ISSUE AS IT DID WITH TRANSMISSION MALFUNCTION. TODAY MAY 5 I RETURN TO METRO FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714626May 5, 2015
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
I HAVE BEEN TO MY FORD DEALERSHIP 10 TIMES LAST YEAR AND 4 TIMES ALREADY THIS YEAR. I HAVE MULTIPLE CHECK ENGINE LIGHT THAT CAME ON AND EACH TIME THEY REPLACE A PART ON MY CAR. I HAD MY CAR LAST WEEK FOR SERVICE AND NOW IT'S BACK THIS WEEK AGAIN FOR SERVICE. I HAVE ALL MY REPAIR RECEIPTS AND I AM COMPLETELY SADDEN THAT FORD CANNOT DO ANYTHING FOR ME AS I CALLED THE FORD COOPERATE OFFICE AND HAVE THEIR SPECIALIST LOOKED AT MY CASE AND I AM HAVING THE SAME ISSUES. MY CAR SHUTS OFF ON ME SO MANY TIMES WHILE DRIVING WITH ME 1 YEAR OLD SON IN THE MIDDLE OF THE STREET. THEY WILL FIX IT TODAY AND NEXT WEEK I AM BACK IN THE SHOP. THEY HAVE MY CAR MORE TIMES IN THE SHOP THAN I HAVE ON THE ROAD. I AM EXTREMELY TIRED! I TOLD THEM TO TEST DRIVE MY CAR EACH TIME THEY "SUPPOSEDLY FIXED" MY ISSUE AND THE PROBLEM REMAINS THE SAME. I HAVE SPOKEN TO [XXX] AT THE COOPERATE OFFICE IN FLORIDA ( 1866-631-3788) EX [XXX] AND HE HAS NEVER SOLVED MY PROBLEMS OR RETURN ANY OF MY CALLS. --AT PRESENT WRITING THIS ISSUE I AM SCHEDULED FOR ANOTHER "REPAIR". ANOTHER CHECK ENGINE LIGHT SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714349May 4, 2015
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING COLUMN ASSEMBLY AND THE COLUMN STEERING COVER WERE BOTH REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713955May 1, 2015
POWER TRAIN
WE HAVE THIS CAR AND THEY HAVE ALREADY REDONE PARTS IN TRANSMISSION ONE IN 2014. NOW WE ARE HAVING PROBLEMS AGAIN I TOOK TO DEALERSHIP ON 4 25 2015 AND THEY CONFIRMED THAT IT WAS MESSED UP AGAIN BUT PARTS ARE ON BACKORDER TIL JULY BUT CAR WAS SAFE TO DRIVE. I COMPLAINED THAT I DIDN'T THINK IT WAS THAT IT STALLS AND HESITATES WHEN TAKING OFF OR PULLING INTO TRAFFIC. THEY SAID NOTHING THEY COULD DO AND ACTED THEY COULD CARE LESS. I THEN CALLED FORD AND PRETTY GOT THE SAME RESPONSE SO I SAID Y'ALL BETTER HOPE AND PRAY MY WIFE OR I DON'T HAVE A ACCIDENT. WIFE IS VERY UNCOMFORTABLE DRIVING CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714037May 1, 2015
STEERING
FIRST TIME: WAS MERGING FROM ONE HIGHWAY TO ANOTHER AND POWER STEERING WENT OUT. WARNING CAME ON. I GOT OFF IMMEDIATELY. I TURNED THE CAR OFF AND THE WARNING MESSAGE WENT OFF AND THE CAR WAS FINE. I TOOK IT DIRECTLY TO THE DEALER. THEY SAID THEY COULD NOT GET THE CAR TO DO IT AGAIN AND THAT THEY CHECKED THE CONNECTIONS AND ALL WAS FINE. SECOND TIME: WAS PARKED AND WENT TO TURN THE CAR ON. THE WARNING MESSAGE CAME ON AND I COULD NOT TURN THE STEERING WHEEL. TURNED THE CAR OFF AGAIN AND IT CLEARED ITSELF. I AM GOING TO TAKE THE CAR BACK IN TO FORD SO THAT I CAN GET THE DATES THAT THIS OCCURRED ON RECORD. THIS IS TWICE WITHIN MONTHS THAT THIS IS HAPPENING. IT IS SCARY TO THINK OF WHAT COULD HAPPEN IF THIS WERE TO OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713928April 30, 2015
POWER TRAIN
CAR HAD BEEN INTO DEALER MANY TIMES FOR TRANSMISSION CLUTCH - CAR SHUTTER AT LOW SPEED, ROLLS BACK AFTER PUTTING IN PARK. PURCHASED CAR NEW AND REPORTED PROBLEM. AT FIRST I WAS TOLD IT WAS BECAUSE IT WAS A STANDARD AUTOMATIC. THREE TIMES THEY CLAIMED THEY REPROGRAMMED IT. DEALER FINALLY AGREED THAT IT NEEDED A NEW CLUTCH. FEB. 12 AND WOULD ORDER PART. WHILE DRIVING ON A FREEWAY 150 MILES FROM HOME, CAR SUDDENLY STARTED SLOWING DOWN. MOTOR WOULD JUST REV WHEN STEPPING ON GAS. BECAUSE IT WAS DOWN HILL, I WAS ABLE TO MAKE IT AT LESS THAN 20 MPH TO A PARKING LOT BEFORE IT FROZE UP HALF WAY INTO LOT. BECAUSE IT WAS 2 PM, TRAFFIC WAS LIGHT WHICH IS THE ONLY THING THAT SAVED ME FROM AN ACCIDENT. IF THIS HAD HAPPENED IN PHOENIX ON FREEWAY, THERE WOULD DEFINITELY BEEN AN ACCIDENT. THE MODULE WAS REPLACED TWO DAYS LATER BUT THE CLUTCH ORDERED ON 2/12 HAS NOT BEEN REPLACED. I JUST CHECKED FOR RECALLS AND FOUND MODULE WAS RECALLED IN 2013, YET MY CAR WAS IN DEALERS SEVERAL TIMES AND I WAS NEVER REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713461April 28, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT HILL START MALFUNCTION WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712996April 27, 2015
POWER TRAIN
WHILE RUNNING ON CRUISE CONTROL AT 55MPH, I DISENGAGED THE CRUISE CONTROL FOR A TURNING VEHICLE AHEAD. A YELLOW WRENCH LIGHT & STOP SAFELY NOW MESSAGE APPEARED IN DASH. A WARNING BELL ALARMED. VEHICLE BEGAN FREE WHEELING TOWARDS OTHER VEHICLE WITHOUT EXPECTED REGENERATION BRAKING. HAD TO HIT BRAKES HARD. PULLED TO SIDE OF ROAD. CAR HAD NO MOTIVE POWER. TURNED CAR OFF. WAITED FOR ALL LIGHTS IN DASH TO GO OUT, THEN RESTARTED CAR NORMALLY. CAR APPEARED TO HAVE NO PROBLEMS. THIS HAPPENED 5 MORE TIMES IN THE NEXT 2 DAYS. NO PROBLEMS NOTED. THE DEALER WAS TO BUSY ON FRIDAY TO LOOK FOR ANY CODES IN VEHICLE COMPUTER. THIS SHOULD NEVER HAPPEN EXCEPT WHEN THE MOTOR IS SHORTED OR GROUNDED OUT HARD ENOUGH TO BURN IT AND BLOW A FUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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