Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#759114March 8, 2002
AIR BAGS:SIDE/WINDOW
WE WERE INVOLVED IN AN AUTOMOBILE ACCIDENT INWHICH SOMEONE TRIED TO CROSS INFRONT OF ME TO THE OTHER SIDE OF THE ROAD. UPON IMPACT EACH AIRBAGS DEPLOYED, THE DRIVER'S SIDE BURST GETTING PARTICLES INTO MY EYE LEAVING MY EYE(LT) RED,SCRATCHY,AND IRRITATED*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005062March 6, 2002
AIR BAGS:FRONTAL
VEHICLE WAS IN BUMPER TO BUMPER TRAFFIC AND REAR ENDED ANOTHER VEHICLE AT 10MPH, AND BOTH AIRBAGS DEPLOYED AND SHATTERED THE WINDSHIELD. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004957March 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PADS WILL STICK TO THE ROTORS WHEN CONSUMER IS TRYING TO ACCELERATE, MAKING IT HARDER TO ACCELERATE WHEN AT A COMPLETE STOP. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005003March 5, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
3 MONTHS AFTER PURCHASE OF VEHICLE, CONSUMER TRIED TO TURN KEY IN IGNITION AND STEERING WHEEL WAS PERMANENTLY LOCKED. MECHANIC HAD VEHICLE TOWED AND REPLACED STEERING WHEEL. HOWEVER, PROBLEM STILL OCCURS. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005005March 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN, STRUCTURE, INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
AFTER 6 MONTHS OF PURCHASE, THE BRAKE SYSTEM SPECIFICALLY ROTORS FAILED. WHILE APPLYING BRAKES THERE WAS A CONSTANT GRINDING NOISE, RESULTING IN EXTENDED STOPPING DISTANCE BEFORE VEHICLE CAME TO A COMPLETE STOP. MECHANIC STATED FORD FOCUS HAD THESE COMMON PROBLEMS, ALSO EXPERIENCING OTHER PROBLEMS SUCH AS ERRATIC SPEEDOMETER FAILURE, AN THE INTERIOR LIGHT FELL OUT FROM ROOF OF VEHICLE, AND 2 INCHES OF WATER ENTERING FROM SIDE OF DOOR. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758953March 5, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD WAS REPLACED BY FORD ONCE FOR STRESS CRACK, THEY WOULD NOT REPLACE SECOND TIME ALSO STRESS CRACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564553March 4, 2002
TIRES, SUSPENSION:REAR
WHEN CONSUMER WENT TO HAVE HER 30,000 MAINTENANCE SERVICE PERFORMED, SHE WAS INFORMED THAT NEW TIRES WERE NEEDED IN ORDER TO CORRECT THE WOBBLING NOSIE THAT WAS FELT AND HEARD IN THE REAR WHEEL, CONSUMER BELIEVES THAT NEW TIRES ARE POSSIBLY NEEDED DUE TO A PREVIOUS RECALL ON THE REAR AXLE, SECONDLY WHEN CONSUMER BROUGHT THE VEHICLE IN FOR TIRE ROTATION SHE COULD NEVER GET DOCUMENTATION STATING THAT THE WORK WAS PERFORMED, CONSUMER NOW HAS DOUBTS THAT THE TIRE ROTATION WAS EVER DONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004920March 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE HAS MULTIPLE PROBLEMS CONCERNING HEADLIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758839March 2, 2002
SEATS
DRIVER'S AND FRONT PASSENGER'S SEATS: THE BOLSTER SUPPORT BARS (2 PER SEAT) ARE SPOT WELDED TO THE SEAT PAN. THE END OF THE SUPPORT BAR CLOSEST TO THE REAR OF THE SEAT PAN ON BOTH SEATS IS SHARP ENOUGH TO WEAR THRU THE SEAT COVERS AND BECOME COMPLETE EXPOSED TO THE BUTTOCKS OF THE PERSON IN THE SEAT. THE DRIVER'S SEAT HAS WOREN THRU FROM THE INSIDE OUT ALL THE WAY THRU THE SEAT COVER AND HAS CAUSED HOLES IN DRIVER'S PANTS. THIS SAME THING WILL HAPPEN TO THE PASSENGER FRONT SEAT SINCE THE TWO ARE MADE THE SAME. THE DRIVER'S SEAT LEFT BOLTER SUPPORT BAR HAS ALSO BROKEN AWAY FROM THE SEAT PAN NEAR THE FRONT OF THE SEAT PAN WHERE IT WAS ATTACHED. I HAVE HAD THE SEAT COVER ON THE DRIVER'S SEAT AND FOAM REPLACED AND NOW ABOUT 8 MONTHS AFTER THE HOLES APPEARED AGAIN AND THE DEALER LOCAL TO ME - MILLENNIUM WILL NOT FIX IT UNDER EXTENDED WARRANTY FROM THE ORIGINAL WARRANTY PERIOD OF THE CAR. THEY SAID THAT IT HAS BEEN FIXED TO MANY TIMES BEFORE. AT THEIR REQUEST I TOOK IT TO AN AUTO UPHOLSTERER AND THE COST TO FIX IT WOULD BE ABOUT $500. THE PROBLEM THO IS INHERENT IN THE SEAT DESIGN AND NOT FIXABLE FOR THE LONG TERM. IT WOULD HAPPEN AGAIN. THE SAFETY ISSUE IS THAT I COULD POTENTIALLY AND ESPECIALLY IN A FAST STOP OR ACCIDENT DRIVE THAT REAR END OF THE BOLSTER SUPPORT BAR INTO MY BUTTOCKS. ALSO THE FRONT END OF THE SAME BOLSTER BAR HAS BROKEN AWAY FROM THE WELD. FORD MAKES NO CLAIM TO THE FACT THAT WEIGHT IS AN ISSUE. I WIEGH 280 LBS AND AM 6'5" TALL. DUE TO MY SIZE AND SIZE OF MY BUTTOCKS I AM ALWAYS SITTING ON THE BOLSTER BARS AND NOT BETWEEN THEM. WHILE FORD WILL NOT ADMIT TO A WEIGHT AND SIZE LIMIT OF THE SEATS - I FEEL THAT IS AN ISSUE. LEAR CORP. WHO MAKES THE SEAT FOR FORD SAYS THAT THE SEAT IS DESIGNED FOR THE 90-95 PERCENTILE AND IS NOT DESIGNED TO ACCOMONDATE LARGER FOLKS. I AM AFRAID THAT THE BROKEN END OF THE BOLSTER SUPPORT BAR IN AN ACCIDENT OR FAST STOP MAY FIND IT'S WAY INTO MY LEFT THIGH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758845March 2, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THIS CAR BURNED UP ON HIGHWAY WHILE DRIVING.ALSO, I AM NOT SURE OF SOME OF THE QUESTIONS ON ENGINE TYPE ETC.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#758846March 2, 2002
SUSPENSION:FRONT:WHEEL BEARING, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
TIRES/ SHOCKS/ WHEEL BEARINGS/ TRANSMISSION STRUTS, AND ROTORS ALL BAD AND WORN OUT. DEALER UNRESPONSIVE AND SO IS FORD LONG FILE ON THIS CAR. DEALER REFUSES TO LEMON THE CAR OUT. TOTALLY FRUSTRATED BY LACK OF COMMUNICATION WITH DEALER AND FORD AM CONSIDERING LAW SUIT AGAINST BOTH (TIRESIZE: 195R7015)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004829March 1, 2002
SUSPENSION:FRONT
FRONT END BOUNCES AND MAKES NOISES. TOOK VEHICLE TO DEALER, AND DEALER REPLACED BEARINGS/ CONTROL ARMS AND STRUTS. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004831March 1, 2002
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING FLUID LEAKED INTO RACK AND PINION, MAKING IT DIFFICULT TO STEER. TOOK VEHICLE TO DEALER, AND AND REPLACED RACK AND PINION STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004721February 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT, STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER, SEATS, STRUCTURE:BODY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT:ELECTRICAL
THERE IS A VERY BAD SQUEAKING NOISE WHEN BRAKING, AND WHEN CONSUMER LETS OFF THE BRAKE THERE IS A GRINDING NOISE. DRIVER STATES MORE THAN TWICE BRAKE PEDAL WAS APPLIED, AND PEDAL WENT TO THE FLOOR. FORD HAS BEEN CONTACTED.*AK.ALSO CONSUMER WAS COMPLAINING OF THE TRANSMISSION SLIPPING, THE CIGARETTE LIGHTER WAS NOT WORKING, CUP HOLDER BUBBLING, SERPENTINE BELT WAS REPLACED DUE TO A SQUEAL COMING FROM UNDER THE HOOD, GAS LIGHT WAS COMING ON WHEN THE TANK WAS FULL OF GAS, DOOR AJAR LIGHT WAS COMING ON, STARTER AND BATTERY WERE REPLACED, DRIVER SIDER MIRROR KNOB FELL OFF, RPM RUNS HIGH, HEADLAMP MOLDING WAS REPLACED, SUNVISOR WAS BROKE, REAR CHILD SEAT LATCH COVER WAS BROKE, AIR CONDITIONER AND HEATER WERE REPLACED, PASSENGER DOOR TRIM, DRIVER SEAT METAL BAR, REWIND BUTTON FOR AM/FM CASSETTE WAS INOPERATIVE, CARPET LOOSE, PILLAR TRIM WAS COMING OFF, TICKING NOISE WAS COMING FROM THE FRONT OF VEHICLE, THE EGR VALVE WS REPLACED, REAR TAIL LIGHT WAS OUT, THE BULB WAS REPLACED, DECK LID WIRE HARNESS, A NEW FUEL TANK WAS INSTALLED DUE TO THE ENGINE LIGHT ILLUMINATING, THE FRONT AND REAR BRAKES HAVE BEEN REPLACED DUE TO WARPAGE, ALSO THE SPEEDOMETER STOPPED WORKING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004767February 28, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD HAD TO BE REPLACED THREE TIMES SINCE DATE OF PURCHASE. WINDSHIELD WITHOUT ANY ASSITANCE FROM A FOREGIN OBJECT HAS CRACKED TWICE DOWN THE MIDDLE, AND ONCE ON THE SIDE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004770February 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE WEAR OF FRONT BRAKE PADS AND ROTORS. INSIDE OF BRAKE ROTORS HAVE WORN. HOWEVER, PADS ON THE OUTSIDE HAVE NOT. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004641February 27, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS HAVING A DIFFICULT TIME ENTERING KEY INTO IGNITION. MECHANIC STATED THAT VEHICLE HAD A LOCK SWITCH THAT HAD MALFUNCTIONED. *AK CONSUMER CONTACTED CUSTOMER SERVICE AND WAS TOLD THAT THIS CONDITION WAS A FAMILIAR ONE WITH THE FORD FOCUS AND THAT THE ENGINEERS HAVE NOT RECEIVED ENOUGH COMPLAINTS TO CONSIDER THE PROBLEM A RECALL. DEALER REPLACED IGNITION LOCK CYLINDER AND OFFERED TO PAY 60% OF COST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004672February 27, 2002
SUSPENSION
WHILE TRAVELING 30MPH ON HIGHWAY THERE IS A JERKING NOISE COMING FROM UNDERNEATH HOOD AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004562February 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AUTOMATIC TRANSMISSION, CHILD SEAT, STRUCTURE:BODY, STRUCTURE, SEATS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:REARVIEW MIRRORS/DEVICES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHEN APPLYING BRAKE PEDAL IT WOULD GO TO THE FLOOR, ALSO BRAKES WILL GRIND. ROTORS HAD TO BE TURNED, AND BRAKES WERE REPLACED 7 TIMES, BUT THE PROBLEM REOCCURRED. *AK TRANSMISSION SLIPS AND JERKS AND RPMS JUMP. NO PROBLEM FOUND. CONSUMER HEARS LOOSE GRAVEL SOUND FROM RIGHT FRONT WHEEL AREA. DEALER FOUND WHEEL WELL LOOSE. DEALER FOUND SERPENTINE BELT FAILED CAUSING WHISTLE SQUEAL UNDER HOOD. GAS LIGHT ON WITH FULL TANK AND DOOR AJAR LIGHT IS ON. DEALER REPLACED BATTERY. EVAPORATIVE HOSE LOOSE. DEALER REMOVED AND INSTALLED FUEL TANK. CIGARETTE LIGHTER NOT WORKING. R-CUP HOLD BUBBLING. DRIVER SIDE MIRROR KNOB FALLS OFF. REAR CHILD SEAT LATCH COVER IN BROKE. FRONT DRIVER SEAT METAL FELL OUT. BOTH HEADLAMPS MOULDING FALL OUT. SUNVISOR MIRROR/BRACKET MOULDING ON PASSENGER SIDE BETWEEN DOOR / DASH LOOSE. BROKEN. RIGHT OUTER AC VENT BROKEN. LOOSE CARPET ON RIGHT FRONT FLOOR. PILLAR TRIM COMING OFF. DECK LID WIRE HARNESS HAD TP BE REPLACED. CLICKING NOISE FROM L/H FRONT OF VEHICLE. EGR VALVE REPLACED. LEFT REAR TAIL LAMP IS OUT. ENGINE LIGHT IS ON. PROBLEMS WITH REWIND BUTTON FOR AM/FM CASSETTE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758679February 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
BRAKES SQUEAK WHEN APPLIED. AFTER 4TH TRIP INTO DEALERSHIP, SERVICE ADVISOR SAID THIS IS A COMMON PROBLEM FOR THE FORD FOCUS BUT THAT FORD IS NOT DOING ANYTHING ABOUT IT. ENGINE HAS FAILED ON ME 4 TIMES IN THE 18MONTHS THAT I HAVE HAD IT. THE DEALERSHIP JUST REPLACED THE FUEL SENDING UNIT AND SAID THAT IT "SHOULD TAKE CARE OF THE PROBLEM." I DOUBT IT! IF THIS HAPPENS AGAIN, I WILL BE CHECKING WITH CALIFORNIA LEMON LAW. THIS WAS MY FIRST FORD AND DEFINITELY MY LAST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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