Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#759877March 27, 2002
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, AIR BAGS
AIRBAGS DEPLOYED UPON ENTERING DRIVEWAY, CAUSING LOSS OF CONTROL OF VEHICLE RESULTING IN ACCIDENT. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759899March 27, 2002
WHEELS
THE DEALER TOLD ME THAT MY RIGHT REAR WHEEL ASSEMBLY WAS COMPLETELY SHOT EVEN THOUGH THE CAR ONLY HAS 46000 MILES WAS TOLD BY MECHANIC THAT THERE WAS NO WAY THAT A CAR WITH THAT FEW MILES COULD HAVE HAD THIS PROBLEM WITHOUT IT BEING A DEFECT. I WAS TOLD BY THE DEALER THAT BECAUSE I DIDN'T HAVE EXTENDED WARRANTY IT WOULD COST ME $780 TO REPAIR. I CALLED THE FORD CUSTOMER CARE DEPT. AND THEY TOLD ME THAT BECAUSE I HAD NOT HAD MY OIL CHANGES DONE AT THE DEALERSHIP I HAD NO LOYALTY TO THE DEALERSHIP SO THEY WOULD NOT HELP ME OUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006434March 26, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE PARKING ON THE STREET WITHOUT PRIOR WARNING THE STEERING WHEEL COLUMN TURN TO THE RIGHT OUT OF CONTROLAND THE VEHICLE HIT THE CURB, THE DEALER IS AWARE OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564805March 25, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STATED THE BATTERY LEAKED, AND BURNED THE WIRING FROM THE BATTERY TO THE STARTER, WHICH CAUSED THE VEHICLE TO CATCH ON FIRE.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#759733March 24, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN JAN 2002 FORD WANTED TO BUY CAR BACK BUT SAID THE CAR IS 2 YEARS OLD SO IT WAS ONLY WORTH HALF OF ITS VALUE DUE TO THE CAR WOULD HAVE TO GO TO AN AUCTION CAR WAS IN SHOP 77 DAYS THEN RELEASED AND 4 DAYS LATER PARTS WENT UP AGAIN AND CAR LOST STEERING AND BRAKES AND HAD ACCIDENT THIS IS A SERIOUS MATTER AND SOMEONE IS GOING TO BE KILLED BY THIS PROBLEM FORD KNOWS ABOUT THIS PROBLEM BUT SEEMS THEY DONT CARE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8006252March 22, 2002
STRUCTURE:BODY, AIR BAGS:FRONTAL, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE HAS BEEN GIVEN CONSUMER TROUBLE SINCE PURCHASING IT. 2ND DAY AFTER PURCHASE VEHICLE WAS IN DEALER'S SHOP FOR 2 WEEKS. WHEN PUTTING ON BRAKES VEHICLE SHAKES. ALSO, DRIVER CANNOT SEE TO MAKE TURNS BECAUSE TRUCK IS VERY HIGH.*AK WHILE DRIVING, THE CONSUMER AND HIS DAUGHTER WERE HURT DUE TO BRAKES AND WIPERS FAILED IN THE RAIN. THE REAR WINDOW IS VERY HIGH AND THE DRIVER WAS UNABLE TO SEE VEHICLES FROM BEHIND. BRAKES FAILED MORE THAN THREE TIMES, HOWEVER THE DEALER REFUSED TO FIX IT AFTER THE FIRST REPAIR THERE WERE 2 INJURIES, CONSUMER ALSO STATES THE AIRBAGS FAILED. *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8005894March 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT:WHEEL BEARING
AT ANY SPEED THERE'S A ROARING NOISE COMING FROM DRIVER SIDE. TOOK VEHICLE TO FORD, AND THEY STATED THAT BRAKES NEEDED TO BE CLEANED. CONSUMER FEELS IT IS THE WHEEL BEARING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759513March 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT PADS AND ROTORS NEEDED REPLACEMENT AT 29000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006333March 15, 2002
SERVICE BRAKES, HYDRAULIC, AIR BAGS
BRAKES AND AIR BAGS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005707March 14, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN WASHING VEHICLE IN COLD WEATHER DRIVER'S DOOR WILL NOT CLOSE OR STAY SHUT. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759303March 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
2000 FORD FOCUS ONLY WITH 23500 MILES, MAINLY HIGHWAY. BRAKES STARTED MAKING GRINDING NOISE, SHOP REPLACED FRONT BRAKES, PADS AND ROTORS. CAR STILL MAKING GRINDING NOISE. ONE WEEK AFTER REPLACING FRONT BRAKES, SHOP REPLACE REAR DRUM BRAKES. BRAKES ARE STILL MAKING GRINDING NOISE. HAVE HAD BRAKES INSPECTED AND REINSPECTED BUT MECHANICS STATES NO PROBLEMS WITH BRAKES. GENERAL COMMENTS FROM MECHANICS ARE THAT THE FORD FOCUS BRAKES ARE BAD, WEAK AND WILL REQUIRE REPLACING MORE THAN THE AVERAGE AUTOMOBILES IN THE MARKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005581March 13, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
ONE WEEK AFTER PURCHASING THE VEHICLE, THE KEY THAT CAME WITH THE CAR WOULD NOT START THE CAR. CONSUMER HAD VEHICE TOWED TO DEALER. DEALER PULLED OFF WHEEL AND WENT INTO THE IGNITION, AND FIXED A PART. *AK CONSUMER STATED THAT THE SECOND KEY WAS MADE AND THAT KEY WOULD NOT START THE VEHICLE, VEHICLE WAS TOWED TO THE DEALER, DEALER SAID IT WAS A SECURITY LOCK AND THEY FIXED THE IGNITION. VEHICLE STALLED FOR THE THIRD TIME BUT CONSUMER MANAGED TO START THE VEHICLE. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005396March 12, 2002
POWER TRAIN, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
REASON UNKNOWN AS TO WHY AT ONCE SPEEDOMETER, A/C MOTOR BOGGLES DOWN, HEADLIGHTS FLICKER DIM AND BRIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005429March 12, 2002
EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN
AT ONCE SPEEDOMETER/ A/C MOTORS BOGGLES DOWN, AND HEADLIGHT FLICKER DIM AND BRIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759245March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, PARKING BRAKE:CONVENTIONAL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
FRONT DISC BRAKES - EXCESSIVE SQUEAL UPON BRAKING...TOOK CAR TO DEALER. DETERMINED FRONT BRAKE PADS & ROTORS NEEDED REPLACEMENT. ONLY 16000 MILES ON CAR! ALSO, REAR DRUM BRAKES MAKE SQUEALING NOISE AS WELL. DEALER REPLACED THEM AND TURNED DRUMS. STILL SQUEALS. ALSO, EMERGENCY BRAKE LEVER HAS EXCESSIVE TRAVEL AND POOR BRAKE HOLDING CAPACITY. TOOK BACK TO DEARLER TWICE, STILL POOR EMERGENCY BRAKE FUNCTION. POWER STEERING ASSIST SUDDENLY FAILED WHEN STARTED CAR COLD. STEERING WAS DIFFICULT AND SLOW UNTIL CAR WARMED UP. HAPPENED FOR SEVERAL DAY UNTIL TOOK TO DEARLER. SAID P.S. PUMP WAS BAD AND REPLACED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759254March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT:MACPHERSON STRUT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD
BRAKES HAVE SQUEALED FRON ABOUT 1500 MILES. HAVE HAD PADS REPLACED, BUT SQUEALS DID NOT GO AWAY. FRONT BRAKES GRIND, AT SHOP NOW. IN NOVEMBER 2001 HAD TO HAVE STRUTS REPLACED WHILE HAVING RECALL WORK DONE. STRUTS LITTLE OVER A YEAR OLD. ENGINE MAKES A CHIRPING NOISE AT ABOUT 1000-2500 RPM, BUT DEALER UNABLE TO DUPLICATE. ALSO SQUEALS OR WHINES WHEN MAKING RIGHT TURNS. WINDSHIELD CRACKED WHEN A SMALL STONE HIT IT. WILL HAVE INSURANCE REPLACE. OVERALL, NOT HAPPY WITH CAR. BEEN IN THE SHOP THREE TIMES IN THE LAST YEAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785909March 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 20 MPH, CAR COMPLETE SHUT OFF CAUSING CONSUMER TO LOSE COMPLETE CONTROL OF VEHICLE AND MANUVERING OF STEERING WHEEL, MANUFACTURER CONTACTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005321March 11, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 6MPH IN STOP AND GO TRAFFIC VEHICLE REAR ENDED ANOTHER VEHICLE, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED AND SHATTERED WINDSHIELD. DEALER SAID IT WAS NORMAL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005179March 8, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE IGNITION WAS TURNED ON AND VEHICLE WAS PLACED IN PARK A FIRE STARTED UNDER THE DASH DUE TO FAULTY WIRING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8005252March 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WAE MAKING A GRINDING NOISE. TOOK TO DEALER, AND HAD ROTORS REPAIRED, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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