Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#8006782April 2, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A DRIVER'S SIDE/OFF CENTER FRONTAL COLLISION. DRIVER AND PASSENGER RECEIVED SEVERE INJURIES FROM AIR BAG DEPLOYMENT. *AKPASSENGER SUFFERED MASSIVE FACIAL ABRASIONS AND SEVERE TRAUMA TO HER LEFT EYE AS A RESULT OF THIS ACCIDENT. DRIVER SUFFERED SEVERE BURNS TO THE HANDS, AIR BAG SPEED CAUSED A DEVIATED SEPTUM AND PERMANENT EYE DAMAGE. *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8006846April 2, 2002
AIR BAGS:FRONTAL
CONSUMER REAR ENDED ANOTHER VEHICLE AT 35 MPH, NEITHER AIRBAG DEPLOYED. NO INJURIES, DAMAGE TO VEHICLE WAS $4100. ACCORDING TO THE DEALER, THE AIR BAGS DID NOT DEPLOY BECAUSE THE BUMPER WAS NOT COMPRESSED AS IT WENT UNDER THE REAR BUMPER OF THE OTHER VEHICLE. *JG *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006847April 2, 2002
SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARINGS WERE REPLACED DUE TO VIBRATION AND NOISE IN REAR OF VEHICLE, DEALER STATED BEARINGS WERE WORN OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006853April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES ARE SQUEAKING AND GRINDING. TOOK VEHICLE TO DEALER, AND HAD BRAKES REPAIRED, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006854April 2, 2002
SUSPENSION
WHILE DRIVING 70MPH VEHICLE STARTS TO VIBRATE. ADMISSION LIGHT COMES ON. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006870April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING WOULD STEP ON BRAKE PEDAL AND BRAKES WOULD MALFUNCTION AT TIME OF OPERATION, HAD TAKEN VEHICLE TO DEALER AND THEY REPLACED ROTORS FIVE TIMES *AK THE BRAKES SQUEAK OFTEN, BOTH THE ROTORS AND BRAKE PADS HAD TO BE REPLACED DUE TO WARPING, THE VEHICLE HAS 31,800 MILES. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006871April 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
HAD TAKEN VEHICLE TO DEALER DUE TO A TRANSMISSION LEAKAGE, DEALER HAD TO REPLACE THE TRANSMISSION. *AK FORD BOUGHT THIS VEHICLE AND REPLACED IT WITH ANOTHER ONE WHICH HAD A SEAL THAT NEEDED REPLACED WITHIN THE TRANSMISSION. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760107April 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760109April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, WHEELS
WHILE DRIVING THE 2000 FORD FOCUS DOWN A 35 MPH ROAD I PROCEEDED TO BRAKE TO A STOP WHEN FRONT DRIVER'S SIDE WHEEL ASSEMBLY COLLAPSED, CAUSING CAR TO SKID OUT OF CONTROL. IT CAME TO A STOP AFTER HITTING A PARKED CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760121April 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE NOT BEEN RIGHT SINCE THE FIRST DAY OF DELIVERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760129April 2, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION
MY WHOLE IS MY PROBLEM. I LEASE THIS CAR FOR THREE YEARS AND THEY COULD NOT TELL WHAT THE PROBLEM IS. I SPEND MORE TIME AT THE DEALERSHIP THEN I DID ON MY JOB. I AM STILL HAVING PROBLEM WITH FORD FOCUS AND THEY STILL DON'T KNOW WHAT THE PROBLEM IS. THE CUSTOMER SERVICE AT ADAMSON FORD IS VERY POOR . THIS WHERE MY FIRST TIME DRIVING A AMERICAN CAR. THEY DID NOT WANT TO GET ME OUT OF THE CAR AND THEN I CALL THE OWNER OF ADAMSON FORD HE DID NOT CALL ME BACK AT ALL THE ONLY THING I COULD TRY TO DO IS FILE LEMON LAW BUT IT WILL TAKE SO LONG FOR IT TO TAKE ACTION I DROP THE CASE. THIS SHOULD BE TAKING OFF THE MARKET AND PEOPLE SHOULD GET THERE MONEY BACK. BECAUSE I ALMOST GOT HIT TWO TIME BY 18 WHEELER WITH MY BABY GIRL IN THE BACK IN A CAR SEAT THEY DON'T GIVE A [XXX] ABOUT THAT AT ALL. THIS CAR IS HAVING PROBLEMS RIGHT AS I TYPE YOU THIS LETTER. I AM VERY UP SET ON THIS CAR I HAVE 12 MONTHS LEFT AND THEY STILL WILL HAVE PROBLEM WHEN I FINISH WITH IT. I HAVE MANY MORE PROBLEMS BUT I AM AT WORK AND IT WILL HAVE TO TYPE THEM LATER TODAY. PLEASE DO SOMETHING ABOUT THIS BEFORE IT IS TO LATE AND SOMEONE WILL GET KILL INJURED REALLY BAD. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760146April 2, 2002
SUSPENSION:FRONT:WHEEL BEARING
BOTH ORIGINAL (AROUND 20,000 MILES) AND REPLACEMENT (AT 44402 MILES) R/R WHEEL BEARINGS FAILED. BOTH WERE NOTED DUE TO GRINDING NOISE NOTED WHILE DRIVING BOTH HIGHWAY AND CITY ROADS. GRINDING NOISE WOULD COME AND GO IN CURVES. ORGINIAL WAS REPLACED UNDER WARRANTY AND THE REPLACEMENT WAS REPLACED UNDER DEALER PARTICIPATION(?) FOR A TOTAL CHARGE OF $26.00. MASTEL FORD PERSONNEL WERE VERY HELPFUL DURING BOTH INCIDENTS. I HAVE NOT BEEN NOTIFIED OF THE CURRENT RECALL (11/01) CONCERNING WHEEL BEARNING CORROSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760147April 2, 2002
SUSPENSION:REAR
CORRECTED COPY. MAJOR ASSEMBLY LISTED WRONG IN ORGINIAL REPORT. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760158April 2, 2002
AIR BAGS
DRIVER RECEIVED SECOND DEGREE CHEMICAL BURNS TO RIGHT ARM AND HAND WHEN THE AIR BAG DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760162April 2, 2002
POWER TRAIN:AXLE ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006660March 29, 2002
SUSPENSION
WHILE DRIVING 50 TO 55 MPH VEHICLE STARTS TO JERK. VEHICLE PULLS FROM SIDE TO SIDE. WHEN RAINING BACK OF VEHICLE SLIDES. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759970March 29, 2002
STRUCTURE:BODY:DOOR
ON 3-22-02 AT NIGHT, PARKED, I TRIED TO UNLOCK THE RIGHT REAR DOOR AT THE SAME TIME THAT THE PASSENGER ATTEMPTED TO OPEN THE DOOR. THE PLASTIC DOOR HANDLE MADE A CRACKING NOISE AND THE DOOR HANDLE APEARED TO BE LOOSER THAN BEFORE WITHOUT THE TIGHT RETURN TO ORIGINAL POSITION. THE DOOR OPENED AND CLOSED PROPERLY. I DID NOT THINK THIS WAS A PRIORITY REPAIR SO WAITED UNTIL MY SPRING BREAK THE NEXT WEEK. ON 3-27-02 I HAD THE REAR RIGHT DOOR OPENED, I CLOSED IT AND DROVE OFF. WITHIN HALF A BLOCK THE DOOR SWUNG OPENED AT A STOP LIGHT AND A PASSING MOTORIST TOLD ME ABOUT IT BEFORE I DROVE OFF. I CLOSED THE DOOR AND PROCEEDED DOWN THE HILL, WITHIN 3 BLOCKS THE DOOR SWUNG OPENED AGAIN. I CHECKED THE HANDLE AND FOUND IT POPPED OUT INTO AN OPEN POSITION. I FORCED IT BACK INTO PLACE, THERE WAS A SIMILAR CRACKING NOISE TO THAT MADE WHEN THE ORIGINAL DAMAGE WAS CAUSED. I DROVE IMMEDIATELY TO THE NEAREST FORD DEALERSHIP WHERE AN APPOINTMENT WAS MADE FOR 3-29-02. I DID NOT CARRY ANYONE IN THE BACK SEAT UNTIL THE REPAIR WAS COMPLETED. THE SERVICE ORDER DESCRIBED THE REPAIR AS, "REMOVED RIGHT REAR DOOR PANEL-REPLACED INNER HANDLE-BROKEN & OUT OF POSITION IN RATCHET ASSEMBLY-RETEST-OK. THE DEALERSHIP TREATED THIS AS A WARRANTY REPAIR. I AM CONCERNED THAT THIS IS NOT A FLUKE ACCIDENT, AS THE LOCKS AUTOMATICALLY ENGAGE WHEN THE CAR IS PUT INTO GEAR, AND UNLOCKING THE REAR DOOR AT NIGHT WOULD BE A COMMON OCCURRENCE. PASSANGERS COULD BE AT RISK, ESPECIALLY SMALL CHILDREN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006553March 28, 2002
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING ON THE HIGHWAY AND APPLYING THE BRAKES SUDDENLY, THE FRONT RIGHT WHEEL COLLAPSED UNDER THE CAR DUE TO THE AXLE BREAKING. DRIVER HAD TO APPLY THE EMERGENCY BRAKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006511March 27, 2002
STRUCTURE
CONSUMER STATES THAT THERE IS WATER LEAKING FROM UNDER THE DASHBOARD THAT WILL FLOW INTO THE VEHICLE AND GET THE INTERIOR WET AND PRODUCES MILDEW. THIS IS THE SECOND VEHICLE THAT THIS HAS HAPPENED TO THE FIRST VEHICLE WAS A FORD FOCUS 2000 COOP. DEALER UNABLE TO FIX PROBLEM. NLM *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006531March 27, 2002
AIR BAGS
WHILE DRIVING 70 MPH LOST CONTROL OF VEHICLE HITTING GUARD RAIL AND AIRBAGS DID NOT DEPLOY. VEHICLE TOTALED AND DRIVER AND PASSENGER INJURED. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

← Back to Ford Focus