Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11485506September 20, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the vehicle decelerated and downshifted independently. The contact stated that the shift action warning light was illuminated. The contact was able to park the vehicle safely and after 5 minutes the vehicle was restarted and driven to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 67,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485138September 19, 2022
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
Transmission over heating stop safely light comes on transmission hot stop wait 5 second I do the restart of the transmission and it keeps doing it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484750September 16, 2022
POWER TRAIN
My dad n me bought a used 2012 ford focus titanium from a local ford dealer. Had some odd noises when we got it figured from sitting. Well it's been in the Dealership for the noise n other problems. The one service guy said they were going to replace the clutch due to throw out bearing and clutch n other things going bad with in 45 days. We brought it back 2 more times never could figure it out,then finally the 3rd time which we pay for an extended warranty from fords 3rd party company called GWC warranty company and said they would not replace anything with trans or clutch or assy due to it being external which they want $1700. But the guy who we spoke to (don't recall name) said they take care of it but now no one wants to fix it they already got money out of us for down time n rental and other fixes. It was a pre existing condition and we want someone to fix it and pay for it. They kept giving running around for a different car more money down and we are living day by day with money. Ford or this dealer doesn't seem to care about safety or people getting hurt if someone does or car breaks. So we're looking to see what can be done. Which it's been a big problem for years with these cars and the TCM has been flashed and replace two times the roof leaked, dash has mold.. etc, we needed a car we already put new tires, brakes, many other parts into it and the one thing they won't do is fix what they said. And the clutch connect on other side of transmission it's the power shift transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484809September 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 30 MPH, the safety alert and other unknown warning lights illuminated before the vehicle stalled. The contact was not able to restart the vehicle. The vehicle was towed to the dealer who confirmed that parts were on back order. The manufacturer was made aware of the issue and failure. The approximate failure mileage 130,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484888September 16, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving 55 MPH, the vehicle failed to accelerate as designed. The contact stated that the vehicle was losing motive power while driving. The contact stated that after driving for several minutes the vehicle started to operate normally. The vehicle was taken to the dealer and the transmission module was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484686September 15, 2022
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2012 Ford Focus. The contact stated that after refueling, the vehicle was running roughly. The check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel tank was deformed. The contact was informed to keep the fuel above a half tank. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484404September 14, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 65 MPH, the check transmission warning light illuminated. The contact drove off of the highway and pulled into a parking lot, placed the vehicle in park(P) and turned off the vehicle. The vehicle was towed to a dealer who diagnosed and determined that the clutch assembly, clutch lever assembly, and Transmission Control Module (TCM) needed to be replaced. The contact stated that the transmission failure had been a recurring failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484057September 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Focus. The contact stated that on several occasions, when the vehicle was shifted into gear, the engine revved and the RPM increased rapidly without acceleration then shifted into a different gear. The contact stated while driving approximately 30 MPH, the transmission overheated. The transmission temperature and the check engine warning lights were illuminated. The vehicle was diagnosed by an independent mechanic that the TCM malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483028September 6, 2022
ENGINE
The contact owns a 2012 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start. The contact stated that the check engine warning light illuminated and remained illuminated. The contact stated that the vehicle was jumpstarted. The contact stated that while driving back to her residence the vehicle was sputtering however, the vehicle had not lost motive power. The vehicle was taken to a local dealer where it was diagnosed that the control module needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as a possible cause of failure; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482559September 2, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced rough driving with the Transmission Fault message displayed. The vehicle was taken to an independent mechanic where it lost motive power and the mechanic jumpstarted the vehicle. The mechanic related the failure to Technical Service Bulletin: 14M02-S5 (Transmission Control Module Extended Warranty Coverage) however, the vehicle was not covered under the TSB. The mechanic advised the daughter to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482585September 2, 2022
SERVICE BRAKES
Brakes go to the floor due to a faulty abs module valve constantly bleeding off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482618September 2, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT, ENGINE
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the instrument panel displayed 30 miles to empty. The contact stated that she added fuel to the vehicle and the vehicle restarted. The contact stated that the vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that after the vehicle was returned to her, she was driving at an undisclosed speed and the check engine warning light illuminated. The failure reoccurred with the vehicle running out of fuel and losing motive power. The contact was able to restart the vehicle and returned to the dealer for a diagnostic test. The vehicle was not diagnosed since the contact had refused to pay the diagnostic test fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482243August 31, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Failure of the TCM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482028August 30, 2022
STEERING
The contact owns a 2012 Ford Focus. The contact stated while driving 15 MPH, the vehicle lost power steering functionality. The contact was able to pull over safely. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the Electronic Stability Programme (ESP) needed to be replaced. The manufacturer was not contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482041August 30, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while stopped in traffic, the vehicle lost motive and electrical power. The contact stated that the Transmission Failure message was displayed on the instrument panel. The vehicle was towed to the dealer and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was filed. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481781August 29, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I called for and they now claim my vechile cant be covered because it's out of this stated warranty by a few months. We hThe car has been in for service regarding the transmission on this car multiple times. We have broguht in for service as well as call for many years, over and over again, we've been told there is nothing wrong with the car. even though it has a warning for tranmission malfunction service now. ave been trying to get this resolved since my dad bought the car in 2012! weve been turned away. I need to have this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481870August 29, 2022
POWER TRAIN
I bought the car in 2019. Up until recently I have had no problems with it. One day I went to leave home and noticed a studdar when I pressed on the gas. It only did it at take off from a stop. Then today I went to back out of the driveway and now the car won’t go in reveres. A red light popped up and told me the transmission is overheating turn off car and wait 5 minutes. I waited 15 minutes, started my car back up and it said transmission malfunction..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481403August 26, 2022
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving 10 MPH and attempting to accelerate, the vehicle failed to respond. The contact turned off and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced and resealed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty and the VIN was not under recall. The failure mileage was 129,475.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481130August 25, 2022
POWER TRAIN, TRACTION CONTROL SYSTEM, ENGINE
The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact also stated that the traction control and check engine warning lights were intermittently illuminated during the failure. The vehicle was taken to an independent mechanic who diagnosed that the Transmission Control Module (TCM) needed to be replaced. The mechanic called the dealer and was informed that parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481202August 25, 2022
POWER TRAIN
The transmission is shuddering and making noise on 1st gear and changing to 2nd gear. The reverse gear is also making noise. There are class actions and recalls for this model but I didn’t see recalls on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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