Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10733284July 10, 2015
UNKNOWN OR OTHER, POWER TRAIN
THIS VEHICLE HAS A PRETTY SIGNIFICANT ENGINE SHUDDER AS WELL AS A RATTLING NOISE BETWEEN FIRST AND SECOND AND SECOND AND THIRD GEARS. VEHICLE AT TIMES FEELS LIKE IT IS GOING TO STALL OUT. THIS IS A SAFETY ISSUE IN ALL INTERSECTIONS AND THIS VEHICLE SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732938July 9, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS ENGAGED INTO THE DRIVE GEAR AND IT SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733077July 9, 2015
STEERING
WHILE DRIVING THE CAR EXPERIENCED SUDDEN FAILURE OF THE POWER STEERING. I HAD TO PULL OVER AND TURN THE VEHICLE OFF FOR SEVERAL MINUTES AND RESTART THE CAR TO GET MOVING AGAIN WITH NORMAL STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732798July 8, 2015
POWER TRAIN, ELECTRICAL SYSTEM
DURING TIMES OF FREQUENT STOP AND GO (ACCELERATING AND DE-ACCELERATING) THE CAR SHUDDERS AND ACTS LIKE IT IS GOING TO STALL. IT DOES NOT ACCELERATE OR DE-ACCELERATE PROPERLY SOMETIMES. I DID NOT NOTICE UNTIL ABOUT 40,000 MILES AND HAVE HAD THIS PROBLEM EVER SINCE. SOME MODEL OF FORD FOCUSES ARE UNDER RECALL, HOWEVER WHEN I WENT TO THE DEALER THEY SAID MY CAR SPECIFICALLY WAS NOT BEING RECALLED YET IT WAS EXHIBITING THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732555July 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. ONCE RESTARTED, THE GEAR SHIFTER FAILED TO SHIFT INTO DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732462July 7, 2015
SEATS
WHY ISN'T THERE A MANUAL RELEASE ON A POWER SEAT? THE DRIVER'S SEAT IN MY 2012 FOCUS SEL CONTINUALLY BLEW FUSE AFTER FUSE. THERE IS A SAFETY PROBLEM WHEN THE POWER SEAT BLOWS A FUSE CAUSING THE DRIVER'S SEAT TO AUTOMATICALLY MOVE FORWARD TO THE MOST FORWARD POSITION PUTTING THE DRIVER ON TOP OF THE STEERING WHEEL. IF THE AIR BAG HAD BEEN INFLATED I WOULD HAVE BEEN KILLED. WHY AREN'T THE MANUFACTURERS REQUIRED TO HAVE A MANUAL RELEASE ON A POWER SEAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732491July 7, 2015
POWER TRAIN
STARTING THIS PAST WINTER, MY FORD FOCUS'S TRANSMISSION SHAKES, SHUDDERS, AND SLIPS, ETC CONSISTENTLY WHEN STARTING FROM A DEAD STOP. THE FIRST TIME IT HAPPENED, THE VEHICLE ACTUALLY WOULDN'T ACCELERATE. I'VE HAD IT IN TO FORD AND THEY MADE THE PROBLEM A LITTLE BETTER BUT THE VEHICLE STILL NOTICEABLY SHAKES WHEN ACCELERATING. IT CAN ALSO BE VERY HESITANT TO ACCELERATE WHEN AT HIGHER SPEEDS AS WELL. FORD HAS CHECKED THE ISSUE AGAIN AND SAYS THAT ITS "WITHIN TOLERANCE". I FIND IT ABSURD THAT THEY WOULD CONSIDER WHAT MY CAR DOES TO BE ACCEPTABLE. THIS IS BOTH ANNOYING AND A SAFETY CONCERN CONSIDERING THE ACCELERATION IS NOT ALWAYS THERE THE WAY IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732093July 6, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. ALSO, THE CONTACT MENTIONED THAT THE HORN FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A MODULE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732128July 6, 2015
ELECTRICAL SYSTEM
THE SPEAKERS MAKE A LOUD POP AND THE RADIO GOES COMPLETELY OUT. I TURN THE CAR OFF AND RESTART AND THE RADIO WORKS HOWEVER, THE THIS IS HAPPENING ONCE A WEEK NOW. WHEN I WENT TO THE DEALER THEY TOLD ME THEY WERE NOT AWARE OF ANY ONGOING ISSUES WITH THE ANY ELECTRICAL SYSTEMS AND/OR THE RADIO AND TOLD ME I WOULD HAVE TO REPLACE THE RADIO FOR APPROXIMATELY $800. I HAVE HAD SEVERAL ISSUES WITH MY 2012 FOCUS AND AM NOT HAPPY ABOUT IT, I WILL NOT PURCHASE ANOTHER ONE IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732001July 5, 2015
ENGINE, UNKNOWN OR OTHER
2013, 2014, TRANSMISSION CLUTCH REPLACED, 2015 WAITING FOR ANOTHER TRANSMISSION CLUTCH REPLACEMENT. REAR ENDED IN 2014 WHEN CAR BOGGED DOWN GETTING ON HIGHWAY. CAR DIED TWICE WHILE ON HIGHWAY . TOLD BY FORD CUSTOMER CARE & DEALERSHIP CAR WAS SAFE TO DRIVE BEFORE BOTH INCIDENTS. CAR REVS UP TO HIGH RPMS FOR NO REASON WHILE DRIVING.. VERY SCARY. !!!! CAR HAS NOT DRIVEN CORRECT SINCE THE DAY IT LEFT THE DEALERSHIP !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731862July 3, 2015
POWER TRAIN
7/1/15 CAR HAD SUDDEN LOSS OF POWER. THE DOUBLE CLUTCH TRANSMISSION WAS IN D BUT ACTED AS IF IN NEUTRAL. PULLED INTO A BUSINESS DRIVEWAY. PARKED CAR. PUT SELECTOR IN P, CAR DASH SAID CAR WAS NOT IN P AND WOULD NOT ALLOW KEY TO BE REMOVED. CALLED A FORD DEALER, HAD CAR TOWED TO DEALER. WAITING ON THEM TO WORK ON CAR. (THEY SAID THEY DID NOT HAVE AVAILABLE TIME IN SHOP UNTIL 7/9/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731917July 3, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
IT'S LIKE IT DOESN'T WANT TO SHIFT AND THEN THAT HESITATION YOU FEEL AND IT'LL KICK IN,? DRIVING DOWN THE STREET TRANSMISSION WILL STOP WORKING. THERE IS NEVER ANY WARNING SIGNS. VERY DANGEROUS. DOES NOT MATTER IF YOU ARE GOING UP AN HILL OR DRIVING FLAT ROAD AND SPEED HAS NO FACTOR EITHER. THEN THE CAR WILL TURN OFF ON ITS OWN. THERE ARE A LOT OF COMPLAINTS WITH TRANSMISSION PROBLEM WITH FORD FOCUS. EVERY COMPLAINT IS ABOUT THE SAME TRANSMISSION ISSUE. FORD FOCUS 2012 IS A LEMON....... NOW FAMILY CAN'T RIDE IN THIS CAR. NOT SAFE! IT JUST SITS AT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731638July 2, 2015
STEERING
I DROVE TO THE LIBRARY WITH MY BABY, AND PARKED. WHEN I CAME OUT I STARTED THE CAR, AND THE STEERING WHEEL SEEMED TO BE STUCK AND DIFFICULT TO TURN. I WAS ABLE WITH GREAT EFFORT TO DRIVE HOME, AND I AM GOING TO BE TAKING IT IN TO THE FORD DEALERSHIP TOMORROW. I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION STALLING AT LOWER GEARS, AND ALSO PROBLEMS WITH THE RADIO NOT RECOGNIZING USB DRIVES. THE SIDING ALONG THE DOORS JUST COMES RIGHT OFF, AND STARTED TEARING WITHIN A FEW WEEKS OF BUYING IT. I'VE HAD SOME OF IT REPLACED, BUT THE DEALERSHIP WOULDN'T DO IT. THE SEAT BELT ON THE DRIVER'S SIDE GETS STUCK INSIDE THE CLIP, AND I HAVE TO STRUGGLE QUITE A BIT SOMETIMES TO TAKE OFF MY SEAT-BELT. THE AIR DEFLECTOR CAME RIGHT OFF ONE DAY, AND THE DEALERSHIP TRIED TO CHARGE ME $150 TO REPLACE THAT PIECE OF PLASTIC. THIS CAR SEEMS TO BE REALLY CHEAPLY MADE, AND THE DEALERSHIPS ARE ALL PRETTY CROOKED IF YOU ASK ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731732July 2, 2015
STRUCTURE:BODY
WHILE DRIVING TO A STORE, TOOK A RIGHT HAND TURN AND DRIVER SIDE DOOR FLEW WIDE OPEN. I HELD THE DOOR SHUT WHILE DRIVING WITH ONE ARM. MY BROTHER WHO HAD A 2013 FORD FIESTA HAD THE SAME PROBLEM WITH BOTH REAR DOORS, AND HIS PASSENGER DOOR. THIS ISSUE I HAVE HEARD OF THOUSANDS OF TIMES AND YET NO RECALL? IT'S GOING TO TAKE SOMEONE FALLING OUT OF THEIR CAR AND THE CAR HITTING INNOCENT BYSTANDERS FOR THIS TO BECOME SERIOUS FOR FORD TO FIX. THE DEALERSHIP WANTS $500 FOR THIS FIX DESPITE ITS A KNOWN MANUFACTURER DEFECT, AND TERRIBLE DESIGN. 2010+ FORD CARS IN MY OPINION ARE ALL GARBAGE, AND FORD SERVICE DOES NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731800July 2, 2015
POWER TRAIN
WHILE ACCELERATING AND MERGING ONTO THE INTERSTATE, THE CAR SURGED FORWARD BRIEFLY, MADE A BANGING SOUND AND SHIFTED BY ITSELF INTO NEUTRAL WITH THE CHECK ENGINE LIGHT ILLUMINATING. AFTER COASTING TO A STOP ON THE SHOULDER, I PLACED THE VEHICLE INTO PARK AND SHUT OFF THE ENGINE, AFTER A MINUTE OR SO, I RESTARTED THE ENGINE AN PLACED IT INTO DRIVE. THE CAR ACCELERATED TO ABOUT 20 MPH AND AGAIN WENT INTO NEUTRAL. AFTER STOPPING AND RESTARTING ONE MORE TIME I PLACED THE CAR INTO LOW AND CAREFULLY DROVE TO THE NEAREST EXIT WHERE I STOPPED AND CALLED FOR A TOW TRUCK. THE CAR WAS THEN TOWED TO LITHIA FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731837July 2, 2015
POWER TRAIN
I WAS DRIVING ON A FOUR LANE HIGHWAY AROUND 1030 PM.. I STARTED UP A HILL WHEN ALL OF A SUDDEN AND I DO MEAN SUDDEN! LOST ALL POWER TO THE TRANSMISSION AND IF THERE HAD BEEN A LOT OF CARS ON THE ROAD I COULD OF BEEN INJURED OR KILLED.. I HAVE HAD PREVIOUS PROBLEMS WITH THE TRANSMISSION SHUTTERING ROLLS BACK WHEN YOU COME TO A STOP ON A HILL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731075June 29, 2015
AIR BAGS
I WAS DRIVING TO WORK AT 0700. I WENT INTO A CURVE AND THE ROAD WAS WET.I WAS GOING 57 MPH IN A 55 MPH ZONE. I BRAKED TO LATE. I SLED OFF THE ROAD AND WENT AIRBORNE. FROM WHERE I WENT AIRBORNE AND TO WHERE I LANDED I WENT 293 FT. (PER STATE TROOPER) THEY SAY I'M LUCKY TO BE ALIVE. I FLIPPED MULTIPLE TIMES. THERE IS DAMAGE ALL OVER THE CAR. LOOKING AT THE DAMAGE AND HOW I WENT HEAD FIRST INTO THE HILLSIDE CAUSING THE FLIP MY AIRBAGS DID NOT DEPLOY. I HIT A TREE WHILE I WAS IN THE AIR. MY SIDE AIRBAGS DID NOT DEPLOY EITHER. I WANT TO UPLOAD A PICTURE BUT I SEE I'M UNABLE TO.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10730569June 26, 2015
POWER TRAIN
I WAS DRIVING MY FORD FOCUS ONE MORNING IN REVERSE AFTER PULLING OUT OF A PARKING LOT. WHEN I WENT BACK T DRIVE AND STARTED ACCELERATING THE CAR DIDN'T ACCELERATE. I GOT THE ERROR LIGHT SAYING " SERVICE CAR IMMEDIATELY" I FINALLY GOT THE CAR HOME (THANKFUL I WAS ONLY A FEW HUNDRED YARDS AWAY). CAR HAS SINCE BEEN INCREDIBLY SHAKY AND SPORADIC WITH THE ACCELERATION. I HAD THE CAR TAKEN TO AUTO ZONE FOR A ENGINE TEST AND WAS INFORMED THE CAR HAS BEEN GETTING STUCK IN FIRST GEAR. ITS CLEARLY SOMETHING TO DO WITH THE TERRIBLY DESIGNED TRANSMISSION THAT FORD DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730322June 25, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ACCELERATING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730079June 24, 2015
UNKNOWN OR OTHER
CAR JUST SIMPLY STOPPED MOVING WHILE DRIVING DOWN THE ROAD. DIAGNOSTIC LIGHT READ TRANSMISSION FAILURE. CAR HAD TO BE COASTED TO THE SIDE OF THE ROAD. LUCKILY IT WAS A RURAL ROAD AND THERE WAS LITTLE TO NO TRAFFIC OR MY CHILD COULD HAVE BEEN SERIOUSLY INJURED IN A CRASH FROM BEING STRUCK FROM BEHIND. I UNDERSTAND THAT FORD IS AWARE OF THESE PROBLEMS. IS IT GOING TO TAKE SOMEONE OR THEIR CHILD BEING HURT OR KILLED TO REMEDY THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus