Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#8009437May 8, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 30 MPH VEHICLE IN FRONT CAME TO A SUDDEN STOP WITHOUT WARNING AND CONSUMER REAR ENDED OTHER DRIVER. BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DEPLOYED. CHEMICALS THAT CAME OUT OF AIRBAG SENT PASSENGERS TO HOSPITAL WITH SERIOUS BURNS TO FACE. CONSUMER WAS VERY CONCERNED ABOUT THIS CHEMICAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#761650May 7, 2002
SUSPENSION:MULTIPLE AXLE
BEARING FAILURE DAMAGED ABS SYSTEM. ONLY WARNING WAS ABS LIGHT STARTED FLASHING, THEN RIGHT REAR WHEEL LOCKED UP AT 75 MPH, CAUSING CAR TO SWERVE ACROSS TWO LANES OF HIGHWAY ONTO SHOULDER BEFORE CAR COULD BE CONTROLLED. PREVIOUSLY, THE LEFT REAR WHEEL BEARING FAILED AND WAS REPLACED AT 22,764 MILES. THERE WAS NO INCIDENT ATTACHED TO THAT FAILURE, AS WE COULD HEAR THE SLIGHT ROUGH OR GRINDING NOISE, AND TOOK THE CAR TO THE DEALER FOR WARRANT SERVICE. THIS TIME THERE WAS NO WARNING, I LOST CONTROL OF THE CAR AT SPEED, AND COULD HAVE BEEN KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761611May 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY DAUGHTER, WHO IS THE PRIMARY DRIVER OF THIS VEHICLE, REPORTED THAT WHILE DRIVING ON ADAMS ROAD THE ENGINE STARTED TO LOSE POWER. SHE PRESSED THE ACCELERATOR BUT THE ENGINE CONTINUED TO SLOW DOWN. SHE THEN PULLED THE CAR OFF THE MAIN ROAD AND THE ENGINE STALLED. SHE WAS ABLE TO RESTART THE NEGINE AND PROCEED. THE FUEL TANK WAS 1/2 FULL. NO WARNING LIGHTS (IE. "CHECK ENGINE") WERE ILLUMINATED PRIOR TO THE STALLED ENGINE CONDITION. WE CONTACTED THE DEALER ON APRIL 18, 2002 ABOUT THIS PROBLEM BUT THEY INDICATED THEY COULD NOT DIAGNOSE THE CONDITION AND THAT WE "SHOULD WAIT FOR IT TO HAPPEN AGAIN" BEFORE BRINGING IT IN FOR A CHECK. I AM CONCERNED ABOUT THIS INCIDENT REPEATING ITSELF IN A HIGHWAY SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761552May 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TO WHOM IT MAY CONCERN: I AM WRITING IN REGARDS TO THE FAULTY BRAKE SYSTEM ON MY 2000 FORD FOCUS. WHEN I FIRST PURCHASED THE CAR, I NOTICED THAT THE BRAKES MADE A SQUEAKING SOUND. I WAS TOLD THAT FORD FACTORY BRAKES ALWAYS SQUEAK AND SO I THOUGHT THAT THIS WAS A NORMAL THING FOR THIS MODEL CAR. IT WASN'T UNTIL THE BRAKES STOPPED SQUEAKING AND BEGAN TO SQUEAL AND GRATE THAT I BEGAN TO BE CONCERNED. IT IS FOR THIS REASON THAT I AM CONTACTING YOU. I THINK IT IS OUTRAGEOUS THAT A CAR WITH JUST OVER 31,000 MILES SHOULD HAVE NEEDED NEW BRAKE PADS AND ROTORS! WHAT A DISAPPOINTMENT! I HAVE BECOME VERY DISILLUSIONED ABOUT THE QUALITY OF THE CRAFTSMANSHIP OF FORD VEHICLES. IN MY RESEARCH ABOUT THE PROBLEM I WAS EXPERIENCING, I DISCOVERED THAT I AM FAR FROM THE ONLY PERSON WITH THIS DIFFICULTY. IN FACT, I CAME ACROSS A WEBSITE DEVOTED TO FORD FOCUS BRAKE PROBLEMS. I WOULD REQUEST THAT YOU TAKE THIS COMPLAINT VERY SERIOUSLY AND RESEARCH THIS ISSUE YOURSELVES. IT COST ME $248.00 TO DEAL WITH THIS TODAY, AND I UNDERSTAND FROM OTHERS' EXPERIENCES THAT IT IS LIKELY THAT THESE NEW BRAKES WILL DO THE SAME AS THE OLD. I AM FRUSTRATED AND NERVOUS. I HAVE A VERY SMALL CHILD WHOM I TRANSPORT IN THIS VEHICLE AND WOULD BE DEVASTATED IF THESE FAULTY BRAKES AND ROTORS CONTRIBUTED TO AN ACCIDENT OR WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761521May 4, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK MEASURING FLOAT IS WRONG . I HAD A LITTLE MORE THAN A1/4 TANK OF FUEL AND IT WOULD NOT START THETOW TRUCK DRIVER TOLD ME THAT THE FOCUS MODEL IS KNOWN FOR THAT PROBLEM. WE THEN PUT 3GALS OF GAS IN AND IT STARTED RIGHT UP.ALSO WHEEL BEARING IN REAR WENT CAN'T GET INSPECTED TILL FIXED. DEALER SAYS COULD TAKE A FEW DAYS TO FIX. I NEED A RENTAL CAR I MUST BE ABLE TO GET AROUNDTILL IT IS FIXED.PLEASE HELP ME IN THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009002May 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD ACCELERATE ON IT'S OWN EVERYTIME IT WAS DRIVEN, WHEN DRIVING 30 MPH UP TO 51 MPH. MILEAGE AT THE TIME WAS 49361. DEALER REPLACED THE FUEL PUMP, VEHICLE HAS NOT STALLED SINCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009028May 2, 2002
SUSPENSION
VEHICLE HAS HAD NUMEROUS ALIGNMENTS , REAR TIRES WEAR OUT WITHIN 2 WEEKS. THE REAR OF VEHICLE WILL SWERVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009029May 2, 2002
AIR BAGS
THE AIRBAG LIGHT HAS COME ON, VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009043May 2, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CONSUMER ECEIVED RECALL NOTICE 00V303, A RETAINER CLIP WAS INSTALLED ON THE LEFT REAR WHEEL AND THE CONSUMER WAS TOLD THAT THE WHEEL BEARING WAS ALRIGHT AND DIDNOT NEED TO BE REPLACED, A FEW MONTHS LATER THE VEHICLE WAS TAKEN TO HAVE THE TIRES ROTATED WHEN IT WAS DISCOVERED THAT THE LEFT REAR WHEEL BEARING WAS DESTROYED, THE SPINDLE WAS RUINED AND THE WHEEL WAS READY TO COME OFF, THE CONSUMER CONTACTED THE DEALER WHO REFUSED TO FIX THE VEHICLE UNDER RECALL, THE CONSUMER HAD THE VEHICLE FIXED AND IS REQUESTING REIMBURSEMENT. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761417May 1, 2002
AIR BAGS
NO DESCRIPTION GIVEN.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#565507April 30, 2002
ELECTRICAL SYSTEM:WIRING
VEHICLE CAUGHT ON FIRE WHILE IDLING AT A STOPLIGHT, FORD CONSUMER AFFAIRS STATED THAT THE FIRE WAS CAUSED BY THE WIRING HARNESS THAT TOUCHED THE ENGINE, MELTED THE INSULATION, CAUSING CURRENT TO FLOW THROUGH THE GROUND WIRE, AND AN IMBALANCE SHORTED THE BATTERY CABLE. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008881April 30, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD STALL AROUND 30 MPH ON A DAILY BASIS, DEALER REPLACED FUEL PUMP. VEHICLE HAS NOT STALLED SINCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761346April 29, 2002
VEHICLE SPEED CONTROL
CAR SOMETIMES STALLS OR EXPERIENCES HESITATION WHEN ACCELERATING...SUCH AS MERGING ONTO A FREEWAY DURING RUSH HOUR AND HAVING CARS SWERVE AROUND YOU. ONLY NOTICE THE ACCELERATION AND STALLING PROBLEMS WHEN GAS GOES BELOW HALF A TANK. AFRAID TO MERGE ONTO FREEWAY FOR FEAR OF ACCIDENT AND BEING STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761257April 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES SQUEAKING. HAD TO REPLACE AT MY EXPENSE FRONT PADS. TOLD IT WAS B/C OF MY DRIVING HABITS, BUT READ OTHER CONSUMER COMPLAINTS ABOUT SAME THING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761259April 27, 2002
SUSPENSION:MULTIPLE AXLE, STRUCTURE:BODY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MOLDING ON RIGHT REAR PASSENGER DOOR COMING OFF; DO NOT FEEL SAFE IN VEHICLE B/C OF ALL THE RECALLS AND CAN'T TAKE OFF WORK FOR ALL OF THESE RECALLS; THUMPING COMING FROM UNDER STEERING COLUMN, TOLD THAT IT IS A CHARACTERISTIC OF THE CAR, BUT SOUNDS LIKE SAME PROBLEM THAT WAS RECALLED IN REAR WHEEL BEARINGS; OVERDRIVE OFF BUTTON DOESN'T WORK; BRAKES SQUEAK AND WEAR DOWN TOO EASILY AND I HAD TO PAY TO GET THEM REPLACED;THIS CAR IS A PIECE OF JUNK. I BOUGHT A NEW CAR B/C I DID NOT HAVE TIME TO GET MY OLD CAR FIXED ALL OF THE TIME. I THOUGHT BUYING A NEW CAR WOULD ELIMINATE THIS, BUT I TAKE THIS TO THE SHOP ALL THE TIME FOR RECALLS AND PROBLEMS. THIS IS INSANE! SOMETHING HAS TO BE DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761248April 26, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, OTHER
I HAVE TAKEN THE CAR BACK SEVERAL TIMES WHEN I FIRST PURCHASED IT TO FIX THE BRAKES AND HEMBORG FORD TOLD ME, "THAT'S JUST THE WAY FORD BRAKES ARE, METAL ON METAL".. I'VE HAD SO MANY PROBLEMS WITH THIS CAR IT'S UNBELIEVABLE.. I FEEL UNSAFE DRIVING THIS CAR.. AS IT HAS LOCKED ME IN MANY TIMES..THE WINDOWS WILL NOT ROLL DOWN HALF THE TIME.. THE GAS GAUGE ONLY WORKS HALF THE TIME.. I WISH I HAD NEVER PURCHASED THIS HORRIBLE PRODUCT.. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN AND I ENCOURAGE FRIENDS AND FAMILY NOT TO BUY THEIR PRODUCT EITHER! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565444April 26, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED, CONSUMER NOTICED FLAMES AND SMOKE COMING FROM BATTERY, FIRE DEPARTMENT STATED THAT WIRE GROUNDED WITH THE BATTERY STARTED THE FIRE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008696April 26, 2002
SUSPENSION:MULTIPLE AXLE
AFTER RECAL O1I700000 CONCERNING REAR WHEEL BEARING WAS DONE, THEY STARTED HAVING OTHER PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761193April 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD THE FRONT AND BACK BRAKES IN THE SHOP FOR 4 OR MORE TIMES COMBINED. HAVE HAD BEARINGS REPLACED ALSO 2X'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008622April 25, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE WILL START TO ACCELERATE, THEN SLOWING AND COMPLETELY SHUTTING OFF. VEHICLE HAS TO SIT FOR AN HOUR BEFORE STARTING BACK UP, AND WILL DRIVE FOR A FEW MINUTES AND DO THE SAME THING ALL OVER AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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