Ford Focus Complaints (2012)
3,803 consumer complaints on file.
- #10778608September 30, 2015POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT A NEW 2012 FORD FOCUS FOR MY DAUGHTER SO SHE WOULD BE SAFE. SHE JUST MOVED ACROSS THE STATE FOR COLLEGE. WE HAVE HAD CONSTANT SYMPTOMS WITH THE TRANSMISSION AND SHE HAS BEEN ON THE FREEWAY 3 TIMES WHEN THE CAR SUDDENLY JUST COMES TO A CRAWL WITH THE ENGINE SHAKING AND JERKING. THIS MAKES THE CAR UNRESPONSIVE. DEALER UPDATED TCM - PCM AND REPLACED CLUTCH AND THROW OUT BEARING IN AUGUST 2015. SEPTEMBER 2015 SHE LETS ME KNOW THAT WHILE GOING TO SCHOOL ON THE FREEWAY THE CAR DID THE SAME THING, LOSS OF POWER NO CONTROL OF THROTTLE AND THE CAR IS SHAKING AND JERKING. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON AGAIN. JERKING AND SHUDDERING OF THE TRANSMISSION. I'M AFRAID MY DAUGHTER AND OTHERS ARE GOING TO BE SEVERELY INJURED WHEN THIS HAPPENS. NO CONTROL ON THE FREEWAY IS VERY DANGEROUS. I HAVE READ THAT PEOPLE HAVE CHANGED THEIR CLUTCH AND BEARING 5 TIMES? IT DOESN'T SEEM TO FIX THE PROBLEM AND IT APPEARS TO BE A DESIGN FLAW. IT'S LIKE PUTTING A BAND-AID ON AN OPEN ARTERY. PROBLEM HAPPENS AT SLOW AND FAST SPEEDS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778881September 30, 2015STRUCTURE:BODY
DOOR LATCH ON DRIVER SIDE WILL NOT LATCH AND CLOSE, I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME ISSUE. I KNOW THEY HAVE A RECALL FOR THE FORD FIESTA FOR THE SAME PROBLEM, I AM PRETTY SURE THIS IS THE SAME LATCH ASSEMBLY THAT'S ON THE FIESTA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778884September 30, 2015POWER TRAIN
SEVERE TRANSMISSION SHUDDERING, LURCHING, LACK OF POWER AND SPEED CONTROL ESPECIALLY AT RED LIGHTS. ALTHOUGH I HAVE ENTERED THAT IT OCCURRED 12/12/13, IT ACTUALLY HAS HAPPENED SINCE THE DAY I BOUGHT IT. WHEN MY HUSBAND TOOK THE CAR IN, THE SERVICE DEPARTMENT SAID "MAYBE YOUR WIFE DOESN'T KNOW HOW TO DRIVE AN AUTOMATIC".
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10777987September 28, 2015POWER TRAIN, ELECTRICAL SYSTEM
SHUTTERING, NO POWER TO WHEELS, VERY SLOW AND SUDDENLY ENGAGING, EXCESSIVE CLUTCH SLIP, LOST REVERSE. ENGINE LIGHT CAME ON. I WAS TRYING TO CROSS TRAFFIC, AT THE STOP SIGN I PROCEEDED TO GO ACROSS TRAFFIC TO THE MEDIAN TURN LANE. CAR WOULD NOT ENGAGE GEAR, WHEN IT DID IT WAS VERY SLOW AND NO POWER EVEN WITH GAS MASHED TO THE FLOOR. ALL THIS TIME I HAD CARS APPROACHING ME FROM THE SOUTH BOUND LANE, VERY DANGEROUS AND SCARY. I THEN DECIDED TO JUST MAKE A RIGHT HAND TURN AND GET OFF THE ROAD, WHICH WAS HARD BECAUSE THE ELECTRONIC POWER STEERING ASSIST IN THIS CAR WENT OUT MONTHS AGO WITH STILL NO RECALL ON THIS DEFECT. I TURNED RIGHT DOWN A SIDE STREET AND TRIED TO TURN AROUND ONLY TO FIND OUT I HAVE NO REVERSE GEAR NOW, I AM SO OVER THIS LEMON OF A CAR. BUYERS BEWARE, STAY FAR FAR AWAY FROM FORD PRODUCTS ESPECIALLY THIS MODEL CAR. FORD TOUTS THAT THEY ARE COMMITTED TO SAFETY, I FIND THAT HILARIOUS. WHY ON EARTH WOULD YOU LET A VEHICLE WITH THE TRACK RECORD THIS MODEL HAS WITH STEERING GOING OUT AND TRANSMISSIONS JUST QUITTING WHEN THEY WANT TO, TO STILL BE ON THE ROAD? A LIFE THREATENING DANGER TO THE DRIVER AS WELL AS ANYONE THAT IS SHARING THE ROAD WITH THE VEHICLE. THE NEXT DAY, ENGINE LIGHT GONE, CAR SHIFTS NORMAL?????? VEHICLE IS AT FORD NOW, THEY HAVE A RECALL TO RE-PROGRAM THE TRANSMISSION CONTROL MODULE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10777964September 27, 2015UNKNOWN OR OTHER
MY FORD FOCUS WAS SOLD WITH A DEFECTIVE PRODUCT.THE TRANSMISSION CONTAINS A DEFECT THAT CAUSES, AMONG OTHER PROBLEMS, TRANSMISSION SLIPS, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, PREMATURE INTERNAL WEAR, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, DELAYED ACCELERATION, DIFFICULTY STOPPING THE VEHICLE, AND, EVENTUALLY, TRANSMISSION FAILURE. THESE CONDITIONS PRESENT A SAFETY HAZARD BECAUSE THEY SEVERELY AFFECT MY ABILITY TO CONTROL THE CAR'S SPEED, ACCELERATION AND DECELERATION. THESE DEFECTS MAKE THE FOCUS EXTREMELY UNSAFE TO DRIVE, NOT ONLY FOR THE PASSENGERS IN THE FOCUS, BUT ALSO FOR PEDESTRIANS AND PASSENGERS OF OTHER MOTOR VEHICLES, INCLUDING FAMILIES AND CHILDREN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10777833September 26, 2015POWER TRAIN
THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP. IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THE CLUTCH IS CONSTANTLY ENGAGING/DISENGAGING. THIS SEEMS TO BE AT ITS WORST AFTER THE VEHICLE IS HOT FROM TRAVELING AT HIGHWAY SPEED. IN ADDITION TO THE SHAKE AND SHUDDERING, THERE IS AT TIMES A LACK OF POWER WHEN TAKING OFF FROM A STOP. DEPRESSING THE ACCELERATOR WILL INCREASE ENGINE RPM, BUT THE CAR IS SLUGGISH TO TAKE OFF. WHEN PULLING INTO TRAFFIC, THIS CAN BE A BIT FRIGHTENING BECAUSE THE CAR WILL NOT ACCELERATE AS QUICKLY AS YOU ANTICIPATE. IT FEELS AS THOUGH THE TRANSMISSION IS IN TOO HIGH OF A GEAR WHEN TAKING OFF FROM A STOP. YOU CAN HEAR THE PULL ON THE ENGINE WHEN THIS HAPPENS. THESE TWO ISSUES HAVE NEVER OCCURRED SIMULTANEOUSLY. EITHER THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP OR THERE IS A LACK OF ACCELERATION. NEVER DO THEY OCCUR TOGETHER. I HAVE RETURNED THE CAR TO THE FORD DEALERSHIP MULTIPLE TIMES AND HAVE HAD EVERY SOFTWARE UPDATE AVAILABLE APPLIED. I AM TOLD AT EVERY VISIT THAT THE TRANSMISSION IS OPERATING NORMALLY. I'M CONCERNED THAT ONE DAY I WILL PULL INTO TRAFFIC THOUGH AND THE CAR WILL NOT ACCELERATE AS EXPECTED RESULTING IN AN ACCIDENT. THE CAR CURRENTLY HAS 93,000 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10777825September 26, 2015VEHICLE SPEED CONTROL, ENGINE, STEERING
WHAT HAS HAPPENED WITH MY 2012 FORD FOCUS ON AUGUST 18, 2015 HAS NOW HAPPENED 2 ADDITIONAL TIMES SINCE THEN. ON 8/21/2015 MY VEHICLE WAS DROPPED OFF AT SKINNER & DAMULIS TO REPROGRAM THE TRANSMISSION CONTROL MODULE (FIELD SERVICE ACTION: 15B22 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING). ON AUGUST 27, 2015 WHILE DRIVING DOWN THE ROAD AT 55 MPH AGAIN I HAD THE SAME LOSS OF POWER, THIS TIME HAD AN 18 WHEELER BEHIND ME THAT WAS NOT SLOWING DOWN, I PULLED OVER TO THE SHOULDER AND NEEDED TO USE REVERSE AND THE VEHICLE WOULD NOT GO INTO REVERSE, IT JUST REVVED LIKE IT WAS IN NEUTRAL. I TURNED THE VEHICLE OFF, CALLED FORD, AGAIN, AND TOLD THEM MY ISSUE. AFTER RESTARTING THE VEHICLE AFTER THE PHONE CALL I WAS ABLE TO PUT IN REVERSE. I RETURNED VEHICLE TO SKINNER & DAMULIS ON 9/3/2015, VEHICLE WAS "REPAIRED" ON 9/4/2015 AND INVOICE STATED MY CONCERN: CAR HAVING ISSUES WITH REVVING AND WON'T GO INTO REVERSE AT TIMES AND THEIR CORRECTION WAS THEY FOUND TCM & PCM SOFTWARE UPDATE AND PERFORMED SOFTWARE UPDATE. ON 9/25/2015 I AGAIN HAD THE SAME ISSUE WITH REVVING WHILE DRIVING (35-40 MPH) AND WAS AGAIN UNABLE TO GET THE VEHICLE INTO REVERSE. CAR HAD 90,111 MILES AT THE TIME. CONTACTED FORD AND WAS GIVEN CASE# CAS-7944030 AND WILL BE IN CONTACT WITH JOHN FROM FORD BY MONDAY EVENING. THIS NO LONGER WORKS FOR ME. THIS CAR NEEDS TO GO, IT IS GOING TO KILL SOMEONE, ME, PEOPLE IN ANOTHER VEHICLE, SOMETHING AND I AM NOT GOING TO HAVE MY FAMILY SUED BECAUSE THIS PROBLEM OCCURS AGAIN. I NEED A VEHICLE AS AN OUTSIDE SALES PERSON AND NO LONGER FEEL SAFE IN MY 2012 FORD FOCUS. THIS CAR NEEDS TO BE TAKEN BACK BY FORD AND DESTROYED. IT HAS NO TRADE VALUE AND I DO NOT WANT ANOTHER FAMILY TO HAVE THIS CAR AND GET KILLED BECAUSE OF IT. PLEASE DO SOMETHING ABOUT THIS, I KNOW I AM NOT THE ONLY ONE WITH THESE ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10776613September 25, 2015STRUCTURE:BODY
REAR DRIVER'S SIDE DOOR LATCH FAILED-- DOOR WILL NOT STAY CLOSED AS A RESULT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10776484September 24, 2015STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVER DOOR LATCH WOULD NOT LATCH DOOR CLOSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775314September 23, 2015POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE TRANSMISSION CLIPPED AS TO A 4TH REPLACED FAULTY CLUTCH WHILE BACKING INTO THE GARAGE. THE CAR JERKED BACKWARDS OUT OF KNOW WHERE AND HIT THE SIDE OF THE GARAGE WHILE BACKING IN TO PARK. THE REAR FENDER, BUMPER AND PARKING AID SENSORS ARE NOW DAMAGED THANK YOU TO A FAULTY TRANSMISSION AND CLUTCH. I AM TIRED OF NOT FEELING SAFE WITH MY DAUGHTER IN THE CAR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775342September 23, 2015ELECTRICAL SYSTEM, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. WEEKS LATER, THERE WAS AN ABNORMAL NOISE COMING FROM THE RADIO AND IT RANDOMLY FAILED TO WORK. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/12/15*LJ, UPDATED 3/20/18*JB UPDATED 5/16/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10767505September 22, 2015WHEELS, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE VEHICLE MADE A LOUD ABNORMAL SOUND, THE TRANSMISSION SPUN, AND THE WHEELS DID NOT ENGAGE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE HAD TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 28,419.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766355September 21, 2015STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS FAILED TO LATCH AND OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS NOT PROVIDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766696September 21, 2015UNKNOWN OR OTHER
I AM THE OWNER OF A FORD FOCUS SE 2012 WITH A FAULTY DRIVER DOOR LATCH PLEASE UPGRADE RECALL TO INCLUDE FORD FOCUS DEARBORN, MICHIGAN FORD IS RECALLING 389,585 2012-'14 FORD FIESTA AND 2013-'14 FORD FUSION AND LINCOLN MKZ VEHICLES TO FIX FAULTY DOOR LATCHES, THE AUTOMAKER ANNOUNCED ON FRIDAY "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY THERE ARE TWO MINOR INJURIES AND ONE ACCIDENT LINKED TO THE RECALL "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROCESS," WROTE FORD SPOKESWOMAN KELLI FELKER IN RESPONSE TO A QUERY FROM EDMUNDS. "FORD IS WORKING COOPERATIVELY WITH THE AGENCY AND HAS DISCUSSED THIS RECALL WITH NHTSA FORD DEALERS AND LINCOLN DEALERS WILL REPLACE ALL DOOR LATCHES. THE RECALL BEGINS ON JUNE 1. OWNERS CAN CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332 OR LINCOLN CUSTOMER SERVICE AT 1-800-521-4140 390,000 CARS BEING RECALLED BY FORD TO FIX FAULTY DOOR LATCHES. | APRIL 26, 2015 | FORD MOTOR COMPANY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765319September 20, 2015STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAVE A 2012 FORD FOCUS SEL SEDAN. I WAS REMOVING SOME ITEMS FROM THE BACK SEAT AND UPON CLOSING THE RIGHT-HAND REAR DOOR THE DOOR WOULD NOT LATCH. TRIED LOCKING THE DOOR REMOTELY BEFORE CLOSING. NO EFFECT. TRIED JOGGING THE DOOR LATCH MECHANISM TO SEE IF IT WAS STUCK SOMEHOW. NO EFFECT. I HAVE TO TIE A STRING TO THE DOOR HANDLE FROM THE INSIDE AROUND THE FRONT PASSENGER HEADREST IN ORDER TO KEEP THE DOOR CLOSED! TO ADD INSULT TO INJURY, THE FRONT-PASSENGER DOOR LATCH MECHANISM FAILED LESS THAN A WEEK AGO! A REPLACEMENT PART IS ON ORDER FOR IT FROM MY LOCAL FORD DEALER. FORTUNATELY, THE FRONT DOOR WILL STAY CLOSED IF IT IS LOCKED BEFORE CLOSING IT, BUT THIS IS STILL A RIDICULOUS COMPONENT FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765260September 19, 2015POWER TRAIN
JERKY TRANSMISSION, CAR BUCKING NOT WANTING TO SHIFT, SLIPS INTO NEUTRAL AND JUST REVS, NO START PROBLEMS, SERVICE ENGINE SOON LIGHTS UP, TRANSMISSION OVERHEAT WARNING , TRANSMISSION MALFUNCTION WARNING..TCM REPROGRAMMED SEVERAL TIMES, TRANSMISSION SUPPOSEDLY REBUILT (TOOK APPOX. 6 WEEKS TO GET CAR BACK), CONTROL MODULE REPLACED A COUPLE OF TIMES.. AFTER HAVING A FEW DAYS AFTER REPAIRS, SERVICE ENGINE SOON COMES BACK ON , NO START PROBLEMS OCCUR AGAIN, TRANSMISSION STARTS SLIPPING AGAIN. BROUGHT BACK TO DEALER ON SEVERAL OCCASIONS WHEN THEY PLUGGED INTO COMPUTER AND NO ISSUES SHOWED UP. LAST INCIDENT WAS 9/15/15 WHERE MODULE WAS REPLACED, PICKED CAR UP ON 9/17/15 AND ON 9/18/15 NO START PROBLEM AND SERVICE ENGINE SOON LIGHT BACK ON AND CAR IS BUCKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765268September 19, 2015ENGINE
WHEN EXCELLING FROM A STOPPED POSITION THE CAR JERKS AS IF THE CLUTCH IS NOT CATCHING. I HAVE TAKEN MY CAR TO THE FORD DEALERSHIP 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE CLUTCH PLATES AND THEY SAID I HAD A TRANSMISSION LEAK. A CAR THAT IS STILL UNDER FULL WARRANTY SHOULD NOT BE HAVING THESE ISSUES. THE CAR STILL JERKS ALTHOUGH THEY HAVE REPLACED MULTIPLE THINGS ON THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765089September 18, 2015STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE LATCH ON THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764519September 17, 2015POWER TRAIN
HAVE HAD THIS VEHICLE AT THE DEALERSHIP FIVE TIMES FOR TRANSMISSION SHUDDER. ALSO, ONE TIME, VEHICLE DECELERATED TO 35 MPH WHILE DRIVING ON A 4-LANE HIGHWAY, AND WOULD NOT GO OVER 35 MPH. DEALERSHIP HAS REPROGRAMMED COMPUTER FOUR TIMES, AND REPLACED TRANSMISSION CONTROL MODULE ONCE. PURCHASED THIS CAR USED IN DECEMBER 2013. IT HAD 15,000 MILES ON IT AT THE TIME. PROBLEM DIDN'T APPEAR DURING MY OWNERSHIP UNTIL APPROX. 20,000 MILES, SO VEHICLE DOESN'T QUALIFY FOR OHIO LEMON LAW WHICH STATES THE PROBLEM MUST SHOW UP DURING THE FIRST YEAR OR FIRST 18,000 MILES. I DO NOT FEEL THIS CAR IS SAFE, AND AM AFRAID TO DRIVE IT ON THE INTERSTATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764609September 17, 2015UNKNOWN OR OTHER
WHILE DRIVING 65 MPH ON A LARGE HIGHWAY MY 2012 FORD FOCUS TURNED IT SELF OFF. THE ACCELERATOR BECAME UNRESPONSIVE AND THE CAR LOST SPEED QUICKLY. DRIVING IN THE LEFT LANE ALLOWED ME TO CAREEN OFF ONTO THE MEDIAN WITHOUT INJURY OR ACCIDENT. THE CAR WAS UNABLE TO RESTART AND WAS TOWED TO THE NEAREST FORD DEALER. THIS IS THE SECOND INCIDENT IN WHICH THIS CAR HAS EXHIBITED A LOSS OF POWER AND SHUT OFF WHILE DRIVING. AN AUTHORIZED FORD DEALER ALLEGED TO FIX THE ISSUE THE FIRST TIME AND A SERVICE NOTICE HAD BEEN RECENTLY ISSUED. ACCORDING TO THE SERVICE DEALER THE SERVICE NOTICE MAY NOT BE A FACTOR IN THIS DANGEROUS SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0