Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#8012139June 19, 2002
AIR BAGS:FRONTAL
WHEN DRIVING AT 5MPH CONSUMER BUMPED A CURVE, AND DRIVER'S AIRBAGD EPLOYED, SHATTERING FRONT WINDSHIELD. CAUSE UNKNOWN. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012181June 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS AND PADS WEAR EXCESSIVELY. VEHICLE HAS NO PROBLEM STOPPING, BUT SQUEALS WHEN BRAKES ARE APPLIED. VEHICLE WAS TAKEN IN FOR FRONT BRAKE PROBLEM. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763195June 18, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WOULD NOT GO INTO IGNITION. WHEN I FINALLY GOT IT IN, IT WOULD NOT TURN. CAR HAD TO BE TOWED TO DEALER. DEALER TRIED TO TELL ME IT WAS BECAUSE THE LOCKS HAD NOT BEEN LUBRICATED ON A REGULAR BASIS (CAR WITH 30K MILES).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012008June 18, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
RECALL 01V288000 REPAIR PARTS ARE NOT AVAILABLE. DEALER: SHEEHY FORD, MARLOW HGTS, MD; 301-423 0041. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012023June 18, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EVERY 12000 MILES CONSUMER HAD THE BRAKE PADS AND ROTORS REPLACED. BRAKES WERE MAKING NOISE, AND THERE WAS EXTENDED STOPPING DISTANCE. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012025June 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS BEEN REPLACED THREE TIMES ALREADY DUE TO TRANSMISSION SLIPPING AND MAKING NOISE WHEN DRIVING. CONTACTED DEALER, AND DEALER CANNOT FIND CAUSE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012028June 18, 2002
POWER TRAIN:AXLE ASSEMBLY
AXLE ASSEMBLY FAILURE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8012034June 18, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 65MPH VEHICLE WAS INVOLVED IN A HEAD COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY, CAUSING INJURIES TO DRIVER AND PASSENGER. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8012076June 18, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:IGNITION, SUSPENSION
WHILE DRIVING AT HIGH SPEEDS ALL LIGHTS ON THE DASH STARTED BLINKING. VEHICLE WAS SHAKING AND ENGINE DIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012081June 18, 2002
SUSPENSION:REAR
WHILE DRIVING 65 MPH VEHICLE WAS WOBBLING IN REAR. VEHICLE TAKEN TO DEALER, AND THEY HAD TO REPLACE REAR WHEEL BEARING/ SPIDER AND DRUM. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006951June 17, 2002
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SUSPENSION:FRONT:WHEEL BEARING
GAS MILEAGE IS POOR ON THIS SIZE VEH--MOTOR KICKS INTO NEUTRAL WHILE DRIVING AT HIGHER SPEEDS. DEALER KEEPS TELLING ME THERE IS NO PROBLEM/CANNOT DUPLICATE, 4 INCIDENTS, THIS IS VERY FREIGHTING. ESPECIALLY IN HEAVY TRAFFIC & CANNOT GET OFF THE ROAD FAST. BRAKES WEAR BETWEEN 16000 AND 18000 MILES WITH NORMAL DRIVING. THE MOTOR BELT HAD TO BE REPLACED AT 22000 MILES. THIS NEVER HAPPENED SO SOON WITH ANY VEHICLE I HAVE EVER OWNED. REPAIRS AND SERVICES ARE VERY EXPENSIVE, MANY SAFETY RECALLS AND PRODUCT WARNINGS THAT TAKE TIME TO REPAIR. THE DEALER HAS A PROBLEM MAKING SURE THE PARTS ARE AVAILABLE WHEN I MAKE AN APPOINTMENT. THE WHEEL BEARINGS HAVE BEEN REPLACED SEVERAL TIMES AND SOUND LIKE THEY MAY BE GOING BAD AGAIN! I DO NOT FEEL SAFE IN THIS VEHICLE. WHAT IF SOMETHING FAILS WHILE MYSELF OR MY FAMILY ARE IN THIS VEHICLE. THIS VEHICLE HAS DEPRECIATED AT SUCH A DRASTIC RATE, THAT I WOULD BE WISE TO TRADE IT FOR ANOTHER VEHICLE. I FEEL IT IS IN DIRECT RELATION TO ALL THE SAFETY ISSUES WITH THIS VEHICLE. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763169
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763190June 17, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CAR HAS STALLED DURING REGULAR DRIVING 2 TIMES NOW. FIRST TIME WAS ABOUT 1 MONTH AGO. THAT TIME, IT STARTED ABOUT 30 MINUTES LATER. TODAY, IT STALLED AGAIN DURING REGULAR DRIVING. THE CAR WILL NOT START AGAIN THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565409June 17, 2002
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THE IGNITION LOCK/SWITCH MECHANISM FAILED, CAUSING IGNITION KEY TO GET STUCK AND THE STEERING WHEEL TO LOCK. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011916June 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 65 MPH VEHICLE SUDDENLY DIED. CONSUMER FEELS LUCKY THAT VEHICLE WAS NOT REAR ENDED. *AK THE DASHBOARD LIT UP AND THE ENGINE SHUT OFF. CONSUMER WAS DRIVING APPROXIMATELY 65-70 MILES PER HOUR AND WAS UNABLE TO STEER TO THE SHOULDER. AFTER APPROX. 20 MIN THE ENGINE STARTED. DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011955June 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE STALLED OUT, AND CONSUMER LEFT IT WHERE IT WAS. THEN, HE WENT BACK 3 HOURS LATER ONLY TO FIND THAT VEHICLE HAD BURNED UP. HE WAS TOLD BY THE FIRE DEPARTMENT THAT THERE WAS A VEHICLE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#763147June 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN EVER THERE IS MOISTURE IN THE AIR (RAIN, SNOW, ETC) THE REAR WHEELS (BRAKES) SEIZE UP ON THE VEHICLE. BOTH SIDES ARE AFFECTED. THE WHEELS "DRAG" UNTIL THE "SEAL IS BROKEN" AND THE WHEELS CAN SPIN FREELY AGAIN. THIS HAS HAPPENED NUMEROUS TIMES. ANY SLIGHT BIT OF MOISTURE AND THE VEHICLE TO STAY PARKED FOR AT LEAST ONE DAY CAUSES THE SEIZURE OF THE WHEELS. ONCE THE WHEELS ARE FREED, THERE DOES NOT SEEM TO BE ANY OTHER NOTICEABLE EFFECT IN DRIVING. WHEELS HAVE SOMETIMES DRAGGED UP TO 20 FEET BEFORE FREEING, OTHER TIMES THEY "BREAK FREE" IN A COUPLE OF FEET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763129June 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING
I WORK FOR A GOODYEAR CO. AND EVERYTIME THERE IS A PROBLEM I HAVE ONE OF OUR TECHS. CHECK IT OUT FOR ME. FIRST IT WAS THE BRAKES I WAS TAKING MY CHILDREN TO THE MOVIES,AS I WAS TURNING INTO THE PARKING SPACE I HEARD A GRINDING NOISE.THE NEXT DAY AT WORK I HAVE AUTO TECH. INSPECT MY BRAKES I HAD LESS THAN 10% LEFT ALL AROUND AND THE FRONT ROTORS WERE CRACKED! MY CHILDREN AND I COULD HAVE DIED! I TOOK THE CAR TO THE DEALER TO MARINA FORD THEY REPLACED FRONT ROTORS,PADS AND REAR SHOES. THREE WEEKS LATER PADS WERE DOWN TO 10% I DID NOT BOTHER GOING BACK TO THE DEALER. OUR TECH. AT MY PLACE OF EMPLOYMENT REPLACED MY BRAKES WITH GOOD QUALITY PADS AND SHOES. I HAD TH ISIDE PANEL REPLACED,THE WINDSHIELD WIPER MOTOR REPLACED AND THE RIGHT FRONT WHEEL BEARING REPLACED! NOW MY LEFT FRONT TIE-ROD IS BENT,MY CAR SHUTS OFF WHEN THE GAS IS AT THE 3/4 MARK AND WHEN MAKING RIGHT TURNS,THE EMISSION LIGHTS UP AND THE CAR STOPS! THIS IS A PROBLEM CAR THE FORD FOCUS. I FOUND A WEB SITE AND THER IS OVER A THOUSAND CONSUMERS WHO ARE NOT PLEASED WITH THEIR FOCUS TOO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763116June 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR, POWER TRAIN:CLUTCH ASSEMBLY
I COMPLAINED ABOUT THE BRAKES AT 3000 MILES - TOLD NO PROBLEMS THE BRAKES JUST DO THAT - AT 11993 MILES BRAKES INSPECTED 50 - 60 % LEFT - AT 15561 BRAKES INSPECTED 65 - 75 % LEFT - NOW SOME HOW ONLY 4000 MILES LATER ONLY 10% OF BRAKES LEFT AND NEED TO BE REPLACED WITH A TOTAL OF 19,992 MILES - ALSO TOOK CAR IN SEVERAL TIMES FOR DYING WHILE DRIVING AND TOLD NO PROBLEM - THEN THERE WAS A RECALL ON THE CLUTCH CYLINDER AND THEY SAID THAT WAS PROBABLY THE PROBLEM SO THEY REPLACED THAT - STILL HAD THE PROBLEM - THEY HINTED THAT IT WAS ME BECAUSE THEY WERE UNABLE TO DUPLICATE THE PROBLEM - THEN FINALLY WHEN MY RADIO WOULD GO ON AND OFF IN THEIR PRESNCE THEY INSPECTED FURTHER AND DISCOVERED MY ENTIRE DASHBOARD WIREING WAS MELTED AND IT IS A WONDER MY CAR DIDN'T CATCH ON FIRE. THEY RE-WIRED THE ENTIRE CAR AND REPLACED MY RADIO AND HAD MY CAR FOR OVER A WEEK - WITHIN A MONTH THE RADIO WASN'T WORKING AGAIN AND THEY REPLACED IT FOR THE SECOND TIME - THEN 3 MONTHS LATER MY ELECTRIC DOOR LOCKS STOPPED WORKING AND NEEDED TO BE REPLACED - AND BY THE WAY MY RADIO HAS GONE OUT 2 TIMES SINCE THE LAST REPLACEMENT AND THEY SAID IT WAS PROBABLY JUST LOOSE OR SOMETHING AND NOT TOO CONCERNED AND NOW THE BRAKES ALL THIS AT 19,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763077June 14, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS PROBLEM STARTED HAPPENING AROUND 12,000 MILES, AND WHILE THIS FORM ASKS FOR A FAILURE DATE, IT DOES IT SO MUCH IT IS HARD TO SAY, I PUT AN APPROXIMATE DATE OF THE WORST OCCURRENCE BECAUSE OF THE PROBLEM. I REALIZE THERE IS ALREADY AN INVESTIGATION ABOUT THIS, I JUST WANTED TO ADD ANOTHER TESTIMONY. WHEN THE FUEL TANK IS LESS THAN HALF FULL, AND THE CAR TAKES RIGHT-TURNS, ESPECIALLY LONG, SWEEPING TURNS, SUCH AS HIGHWAY ENTRANCE/EXIT RAMPS, THE CAR WILL JERK AND LURCH VIOLENTLY, REFUSING TO ACCELERATE, AND WILL STALL IF PROVOKED ENOUGH. IF I BACK OFF THE GAS, IT RECOVERS, BUT TWICE IT HAS COMPLETELY STALLED OUT, REFUSING TO TURN BACK ON FOR A FEW HOURS, ONE OF THESE TIMES WAS IN HEAVY HIGHWAY TRAFFIC, I COASTED AT ABOUT 25MPH SINCE IT WOULD NOT ACCELERATE, THEN IT EVENTUALLY DIED. THIS PARTICULAR INCIDENT, MY DEALER FILLED THE TANK WITH GAS (WHICH DOES NOT ALLOW FOR THE PROBLEM TO OCCUR, KIND OF STUPID OF THEM), AND THEN DROVE IT AROUND, BUT WOULD NOT ALLOW ME TO SHOW THEM HOW TO REPLICATE THE PROBLEM. I MUST NOW KEEP MY GAS TANK MORE THAN HALF FULL, BECAUSE OF THE DANGERS IN GETTING ON AND OFF THE HIGHWAY. IT EVEN DOES IT AROUND TOWN NOW, AT TIMES. THE DEALER SAYS IT IS A RESULT OF A FUEL FILTER GETTING CLOGGED AND THEY WOULD JUST CLEAN IT OUT, BUT OTHER FOCUS OWNERS I ASSOCIATE WITH (WWW.FOCALJET.COM) HAVE REPORTED THAT THIS IS ONLY A TEMPORARY FIX. OTHERWISE, I HAVE ABSOLUTELY NO COMPLAINTS ABOUT THIS CAR, AND I APPLAUD FORD FOR THE RECALLS, THEY MAY MAKE OUR CAR LOOK BAD BUT IT SHOWS FORD IS ACCEPTING RESPONSIBILTY FOR DEFECTS, AND TRYING TO IMPROVE ON THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763085June 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY, STRUCTURE:BODY:TRUNK LID, EXTERIOR LIGHTING:BRAKE LIGHTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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