Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11459091March 31, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that since owning the vehicle, the transmission would either slip out of gear, hesitate upon depression of the accelerator pedal, or stall without warning. The contact had previously taken her vehicle to the dealer and had the vehicle serviced under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, she was recently informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure and filed a complaint. The contact was later referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458465March 26, 2022
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Latch on hatchback doesn't latch, or unlatches, in cold temperatures. Has happened multiple times, and results in rapid cycling of the door locks on the rest of the vehicle as a result of the auto-unlocking configuration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457056March 16, 2022
VEHICLE SPEED CONTROL, VISIBILITY/WIPER, WHEELS
There are multiple issues going wrong with my car and I have 5 children and this makes me angry and scared to drive it 1. Vehicle completely shuts down if you go under 1/4 tank and NOT on red at all! No gas light or anything 2. The hesitation from stop to go is getting worse" mechanics tell me this is normal" for a focus and now sometimes when accelerating on the highway it gets stuck in certain speeds and feels rougher 3. Now there is a chain like rattling noise upon idle that is annoying and embarrassing 4 the codes state oxygen sensor ,speed sensor,fuel valve issue, and power train and abs... It's 100.00 per issue to diagnose. How is anyone able to afford this? I'm not a mechanic but everytime I take my car in they give it back saying there's no issue or I have to pay more fees to find the issue before anything can be replaced? This is crazy! I don't feel safe driving this car with my babies in it but with student loans and my kids school costs I can't seem to save if I'm paying all these fees to try to figure out what the issues are . The front windshield is horrible because it's hard to see out of even when I clean it w auto glass cleaner, which I have never experienced before and is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456736March 15, 2022
POWER TRAIN
transmission keeps slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456292March 11, 2022
UNKNOWN OR OTHER
Car won't go in gear when you come to stop, or in middle of driving on beltway and you can't get over. I almost caused several accidents, cause got stuck in middle of rd for 20 minutes. lucky I had cones.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456084March 10, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while accelerating from a stop, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the front-end of the vehicle was shaking abnormally. The shaking ceased after exceeding an unknown speed. The contact stated that the failure had become consistent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455534March 7, 2022
AIR BAGS, SERVICE BRAKES
blah
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455036March 3, 2022
ELECTRICAL SYSTEM
Radio makes loud popping noises on occasion. This is available for inspection upon request assuming a fix is not made. This loud noise could put the driver and others at risk because loud popping noises could scare dive. This problem has been inspected and confirmed by an audio shop. The radio works on occasion but often has popping sound and cuts out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450742February 7, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving 25 MPH, the transmission fault failure service now warning light illuminated. The contact continued driving to her residence and then the engine fault failure service now warning light also illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with an unknown Manufacturer Communications however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 122,015. THE CHAMPAIGN IS 14M02. THIS IS THE CODE THAT WAS MISSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450883February 7, 2022
STEERING
I’ve seen multiple recalls on the electric power steering with ford and recently I lost all power steering in my 2013 Ford Focus SE and know it’s been a problem for other fords like mine. My vehicle has 119,000 miles. I want to know why there are recalls for other ford cars for the exact same issue but not the 2013 focus
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450167February 3, 2022
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2013 Ford Focus. The contact stated that while driving, the trunk would automatically open. The failure occurred on numerous occasions. The dealer was contacted several times to have the failure repaired however he was advised that the parts to repair the trunk was not available. The contact stated the most recent time that the failure occurred his trunk had opened, causing him to run over an object underneath the vehicle, which caused damage to the brakes and the axel. The contact stated he currently drives with a lock on the trunk to prevent it from opening automatically. The manufacturer was notified of the failure. The mileage failure was 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450001February 2, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while depressing the accelerator pedal, the vehicle would shudder and would not accelerate as designed. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the dual-clutch transmission to be replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449286January 28, 2022
POWER TRAIN, UNKNOWN OR OTHER
The contact owns a 2013 Ford Focus. The contact stated that the vehicle was taken to an unknown dealer to be repaired under an unknown transmission recall, and he was informed that it would be two months before the vehicle could be repaired. However, the contact stated that 4 months later, the vehicle was still at the dealer unrepaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447845January 18, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE, UNKNOWN OR OTHER
The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power and stalled without warning. The contact stated that the fuel gauge was incorrectly showing that there was a specific amount of fuel to empty ratio on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and manufacturer were notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447336January 13, 2022
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that while driving at 20-30 MPH, the vehicle started jerking. There was no warning light illuminated. The contact drove to a stop sign and waited for traffic to subside before crossing to the other side of the road as the vehicle was unsafe to drive. The contact stated that as she began to drive, the vehicle continued to jerk and downshift as if it was going to stall. The contact stated that she continued to depress the accelerator pedal and the vehicle accelerated to 60 MPH, then downshifted again to 20 MPH. The contact was able to drive to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 82,637.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447079January 11, 2022
POWER TRAIN
This car has a bad clutch/Auto transmission problem. It shudders and has to be replaced. I had mine replaced at 67,206 miles. Now 15,000 miles later, it has to be replaced again. Ford knows of this problem. Just about everyone who owns this car has had at least 1 replaced if not 3. Ford knows of the problem. Ford should have to pay for my repair. I am sure lots of other focus owners would like to get them replaced or get reimbursed for repairs they were forced to pay for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447090January 11, 2022
UNKNOWN OR OTHER
While driving the vehicle the power steering completely failed and it became impossible to steer (except with great effort). If this had happened on the highway at speed it could easily have caused a major accident. I have seen hundreds of complaints about this problem on the internet, but there has been no recall for this highly dangerous defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446529January 6, 2022
POWER TRAIN
My Ford Focus Electric has been experiencing sudden loss of power and then getting "stop safely now" messages. After a while it will run again. I brought it to Phil Long Ford of Denver back in August and they hooked up a testing unit and said they found nothing. During September, the car experience the "SSN" failure, and then would not start. I brought it to Phil Long Ford and they said it was a battery failure and would cost $19,000 to replace the battery and control unit. I researched the issue and see the Focus Electric was recalled for sudden loss of power while driving. It is NHTSA Campaign ID 13V523000 and NTHSA Action Number PE13031 . I asked Phil Long Ford to perform the recall and make the car safe to drive. They refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446155January 4, 2022
UNKNOWN OR OTHER
The contact owns a 2013 Ford Focus. The contact stated that his vehicle would stall soon after filling up as the check engine light would illuminate on the instrument panel. The vehicle had been serviced prior to the failure under NHTSA Campaign Number: 19V515000(FUEL SYSTEM, GASOLINE). Both the dealer and the manufacturer have been notified of the failure and both informed him that they could not offer any additional service. The vehicle had yet to be repaired. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444549December 21, 2021
EXTERIOR LIGHTING
The system has not failed yet, but the exterior lights of this car are a safety concern to me and my family. There is no visibility at night, when it is raining, or any tough conditions on the road. With no proper illumination, the risk for an accident is higher. These exterior lights need to be replaced with better quality lights. I called the Ford dealership where I bought the car and I gave them my car pin number, and they told me there are no recalls for this vehicle regarding exterior lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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