Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#8014251July 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BOTH FRONT ROTORS AND PADS NEEDED TO BE REPLACED AT 32,000 MILES OF WEAR. DEALER HAS BEEN NOTIFIED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014278July 18, 2002
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE CONSTANTLY STALLS. SOMETIMES SHE CANNOT TAKE KEY OUT OF IGNITION. THEN, SOMETIMES CANNOT PUT KEY IN IGNITION. ALSO, FUEL PUMP HAS BEEN CHANGED TWICE. WHEN ACCELERATING VEHICLE BEGINS TO VIBRATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014287July 18, 2002
VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE WAS GOING 50MPH ON HIGHWAY IN RUSH HOUR TRAFFIC AND STALLED. AIR CONDITIONER/ RADIO CUT OFF, AND RPMS WENT TO ZERO. VEHICLE HAD NO POWER ,AND GAVE NO WARNING. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014289July 18, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BACK PASSENGER'S DOOR FLEW OPEN WHILE VEHICLE WAS GOING 20MPH AROUND A CURVE. CONSUMER HAD TO USE A TELEPHONE CORD TO TIE FRONT PASSENGER HEADREST TO THE DOOR HANDLE TO KEEP DOOR CLOSED. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764390July 18, 2002
SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARINGS FAILED AT 55,000 MILES. FORD REFUSED TO MAKE REPAIR UNDER RECALL .FORD REFUSED TO SELL ME THE IMPROVED OR REDESIGNED WHEEL BEARING PARTS, BUT INSTEAD WOULD ONLY ALLOW ME TO PURCHASE ANOTHER SET OF THE SAME DESIGN BEARINGS THAT ALREADY DEMONSTRATED THAT THEY ARE SUBJECT TO EARLY FAILURE, AS THEY HAD ALREADY DEMONSTRATED BY FAILING AT 55,000 MILES. I AM NOW DRIVING A FORD VEHICLE THAT HAS BEEN PROVEN TO BE SUBJECT TO UNEXPECTED AND PREMATURE WHEEL BEARING FAILURES BECAUSE IT ENCOMPASSES AN ADMITTED FLAWED COMPONENT, THIS EXPOSES ME AND OTHERS DRIVERS ON THE ROAD TO AN UNWARRANTED RISK INVOLVING VEHICULAR SAFETY AND POTENTIAL PERSONNEL INJURY TO MYSELF AND OTHERS THAT COULD INCLUDE A CATASTROPHIC EVENT. IN THE INTEREST OF PERSONNEL AND PUBLIC SAFETY AND TO DEMONSTRATE ADEQUATE CORPORATE RESPONSIBILITY, I FEEL IT IS FMCS RESPONSIBILITY TO CORRECT THIS SITUATION AS SOON AS POSSIBLE. WHAT I WANT:1) FMC SHOULD REPLACE THE FLAWED COMPONENTS (REAR WHEEL BEARING ASSEMBLIES) WITH THE NEW APPROVED DESIGNED COMPONENTS AT THEIR COST, ON A RECALL OR OTHER BASIS. 2) FMC SHOULD REIMBURSE ME FOR MY COSTS TO PURCHASE AND INSTALLATION OF THE DEFECTIVELY DESIGNED REAR WHEEL BEARING ASSEMBLIES PRESENTLY ON THE CAR. 3) I STRONGLY SUGGEST THAT FMC SHOULD REVIEW AND REVISE AS NECESSARY THEIR INTERNAL PROCEDURES AND POLICIES TO CORRECT THIS TYPE PROBLEM WITH OTHER APPLICABLE FOCUS OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014180July 17, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING LEFT REAR PASSENGER DOOR CAME OPEN WITHOUT WARNING, RESULTING IN AN ANIMAL FALLING OUT OF VEHICLE. VEHICLE WAS CHECKED BY DEALER, WHO DETERMINED THAT DOOR LATCH WAS RUSTED AND HAD CRACKED. MANUFACTURER BLAMED CONSUMER BECAUSE SHE LIVED IN AN AREA WHERE SHE FREQUENTLY DRIVES ON DIRT ROADS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014187July 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP IS NOT FUNCTIONING PROPERLY. WHILE DRIVING VEHICLE WILL STALL. VERY UNSAFE WHILE TRAVELLING ON ROADS BECAUSE VEHICLE LOSES SOME CONTROL.*AK FORD REFUSES TO ASSIST WITH THE COST OR WARN OTHER DRIVERS OF THIS VERY UNSAFE CONDITION. THIS FUEL PUMP IS PROBLEMATIC. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014093July 17, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
SOMETHING WAS BURNING WHILE DRIVING, AFTER PARKING FOUND BATTERY CABLE WAS BURNING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8014094July 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD NOT START. VEHICLE TOWED TO DEALER, AND THEY INFORMED CONSUMER THAT FUEL PUMP INSIDE THE FUEL TANK NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014099July 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
PE 02-040/ENGINE STALLING: VEHICLE STALLS WHILE DRIVING, VEHICLE TAKEN TO DEALER, AND THEY REPLACED A FUEL INJECTOR, BUT PROBLEM REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014104July 17, 2002
ELECTRICAL SYSTEM:IGNITION
VEHICLE WOULD NTERMITTENTLY NOT RESTART WITHIN 10 MINUTES OR MORE AFTER TURNING OFF VEHICLE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014106July 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES SQUEAK WHENEVER THEYARE APPLIED. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014117July 17, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING WIRING CONTINUES TO SHORT OUT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014119July 17, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED TWICE AT 65 MPH. DEALER COULD NOT DUPLICATE THE PROBLEM.*AK JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014143July 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED 3-4 TIMES AT 10-20 MPH AND 45 -50 MPH. DEALER CANNOT FIND CAUSE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764318July 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES
I HAVE HAD 3 SETS OF BRAKES,3 SETS OF TIRES AND MY ROTORS SHAVED(THAT HELPED FOR ABOUT 2 MONTHS). SEVENTY PERCENT OF MY MILEAGE IS INTERSTATE DRIVING,THEREFORE,NOT USING THE BRAKES THAT MUCH.THE ONLY WAY TO STOP THE VIBRATION OF THE WHEELS IS TO REPLACE THE ROTORS, WHICH HAPPENS TO BE WEARING OUT MY TIRES WITH THERE 50,000 MILE WARRENTY. IN OTHERWORDS, THE BRAKES AND ROTARES ON THIS CAR ARE OF THE POOREST QUALITY I HAVE EVER SEEN. SO MUCH FOR AMERICAN PRIDE, I'M GOING BACK TO MY HONDA!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013988July 16, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE HAS STALLED NUMEROUS TIMES AT SPEEDS OF UP TO 65 MPH. DEALER HAS REPLACED FUEL PUMP THREE TIMES, DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764251July 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE STALLED WHILE DRIVING WITH LOSS OFF STEERING/VEHICLE CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013925July 15, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCKED UP , UNABLE TO START VEHICLE, CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764216July 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY FORD FOCUS STALLS WHILE IN OPERATION. IT HAPPENS UNDER VARIOUS CONDITIONS: ACCELERATING UP A HILL, ACCELERATING DOWN A HILL, WHILE ON A STRAIGHTAWAY, WHILE GOING AROUND A HAIRPIN TURN. IT HAPPENS WHEN IT'S HOT, COLD, OR NICE OUT. THE ONLY CONSTANT IS THAT WHEN THIS HAPPENS, FIRST THE BATTERY LIGHT COMES ON, THEN THE OIL, ENGINE, AND GAS LIGHTS COME ON; THE STEERING LOCKS UP AFTER A FEW SECONDS, AND THE BRAKES GO AFTER THAT. THE FIRST TIME IT HAPPENED WAS IN THE FALL OF 2000, DURING THE FIRST YEAR I HAD THE CAR. WHEN I BROUGHT IT INTO THE DEALERSHIP THE NEXT MORNING, THEY LOOKED AT IT, TOLD ME THE CAR'S COMPUTER HAD NO MEMORY OF ANYTHING GOING WRONG, TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM, AND THAT I MUST HAVE TURNED THE KEY OFF IN THE IGNITION WHILE DRIVING! IT HAPPENED AGAIN A FEW MONTHS LATER AND I BROUGHT MY CAR BACK IN TO THE DEALERSHIP. THIS TIME, THEY SAID THEY'D FIXED IT. THIS PROBLEM CONTINUES TO HAPPEN, HOWEVER, AND THE CONDITIONS UNDER WHICH IT HAPPENS ARE SO VARIED THAT I CAN'T EVEN FIND A PATTERN TO THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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