Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10846366March 14, 2016
STRUCTURE:BODY
THE DOOR LATCHES ARE FAILING WITHOUT WARNING. UPON EXITING THE VEHICLE AFTER STOPPING THE LATCHES HAVE FAILED AND THE DOORS WILL NOT STAY CLOSED. IN AUGUST 2015, THE DRIVER'S REAR DOOR LATCH FAILED UPON OPENING THE DOOR TO PUT MY PURSE IN THE BACKSEAT, IT WOULD NOT CLOSE AFTER THAT. I HAD TO DRIVE IT TO THE DEALERSHIP WHILE HOLDING THE DOOR CLOSED. THIS PROVED TO BE DANGEROUS AS I DRIVE A MANUAL CAR. NOW THE DRIVER'S DOOR LATCH FAILED UPON EXITING THE VEHICLE. THIS IS A SAFETY HAZARD AS IT CAN STRAND DRIVERS WITHOUT NOTICE. THE DOOR HAS TO BE TIED SHUT SO IT CAN BE DRIVEN TO THE DEALERSHIP WHO HAD TO ORDER THE PART. FORD IS AWARE OF THE PROBLEM AND HAVE RECALLED THE DOOR LATCHES ON OTHER MODEL YEARS OF FOCUS, FIESTA, AND FUSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846380March 14, 2016
STEERING
WHILE DRIVING M POWER STEERING GOES OUT. ALSO WHEN FIRST START CAR WILL INDICATE PROBLEM WITH POWER STEERING. WILL HAVE TO TURN OFF CAR THEN START AGAIN TO RESOLVE ISSUE. I STARTED FEW MONTHS AGO AND HAS BECOME PROGRESSIVELY WORSE. I HOPE THEY RECALL THIS BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849645March 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE FELT AS IF IT WERE JUMPING IN AND OUT OF GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE TRANSMISSION JUMPED OUT OF GEAR AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED. IT WAS DIAGNOSED AGAIN AS NEEDING A NEW TRANSMISSION MODULE AND CLUTCH. THE VEHICLE WAS REPAIRED, BUT THE FAILURE KEPT RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, EXTENDED THE WARRANTY, AND PLACED AN EMERGENCY ORDER FOR THE PARTS. THE CONTACT WAS INFORMED THE PARTS WOULD NOT BECOME AVAILABLE FOR A FEW WEEKS. THE CONTACT ALSO WANTED TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY BECAUSE SHE WAS UNSATISFIED. THE FAILURE MILEAGE WAS 43,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846080March 11, 2016
UNKNOWN OR OTHER
FUEL GAGE NOT WORK, ON HIGHWAY 22 P.R. THE LOW FUEL WARNING TURN ON SHOWING 66 MILES TO EMPTY, BUT ON A MILE DISTANCE DE DISTANCE REDUCES 7 OR 8 MILES, IN ABBOUT 6 AND A HALF MILES THE CAR SHUT OFF WITHOUT FUEL AT 4PM WITH HEAVY TRAFIC, HARD BRAKES AND NO POWER STEERING BUT NO ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845719March 9, 2016
POWER TRAIN
EVEN AFTER REPROGRAMMING THE TRANSMISSION CONTROL MODULE, THE CAR CONTINUES TO PRESENT BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION, AS WELL AS LURCHING. TODAY, THE TRANSMISSION CONTROL MODULE COMPLETELY FAILED TO START THE VEHICLE, ALTHOUGH ALL OTHER ELECTRICAL WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845843March 9, 2016
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY, THE DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY AND FAILED TO CLOSE PROPERLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845853March 9, 2016
UNKNOWN OR OTHER
CRUISE CONTROL WON'T ENGAGE. SOMETIMES IT WILL WORK BUT MOST THE TIMES IT DOESN'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840405March 7, 2016
ELECTRICAL SYSTEM, STEERING
WENT TO START MY 2012 FORD FOCUS SE ON 3/3/16 AND IMMEDIATELY RECEIVED A MESSAGE STATING "POWER STEERING MALFUNCTION". THE STEERING WHEEL FELT LIKE IT LOCKED UP AND WAS VERY DIFFICULT TO TURN. THANK GOODNESS I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY KIDS IN THE CAR! WE WERE ABLE TO GET THE CAR TO APPLE FORD IN COLUMBIA MD WHERE THEY RAN DIAGNOSTICS AND SAID WE NEED TO REPLACE THE THE STEERING RACK, WHICH WILL COST $1,950!! AFTER READING THE FORUMS, COMPLAINTS AND PENDING LAWSUITS ONLINE, IT IS CLEAR THAT THIS IS A COMMON ISSUE WHERE SEVERAL MODELS ARE BEING RECALLED. MY VIN HAS NOT BEEN ASSOCIATED WITH THAT RECALL, BUT I'M DESPERATELY HOPING THAT IT WILL SOON. THIS IS AN ELECTRIC ISSUE CAUSING THE POWER STEERING TO FAIL, AND IT'S HAPPENING TO SO MANY FORD OWNERS. PLEASE TAKE ACTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840054March 5, 2016
STEERING
I WAS DRIVING ON A CITY STREET GOING 30MPH WHEN MY STEERING STARTED TO GET HARD TO STEER BUT NOT IMPOSSIBLE. WHEN I PULLED OVER I GOT A NOTIFICATION ON MY DASH THE "STEERING LOSS, STOP SAFELY". AT THAT POINT THERE WAS NO WAY WHAT SO EVER TO TURN MY STEERING WHEEL AT ALL. ALL MOST SEEMED LIKE IT WAS LOCKED. TRIED RESTARTING THE CAR AND STILL NO STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839883March 4, 2016
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE STEERING MALFUNCTIONED. THE VEHICE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839616March 3, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
SHUDDERING OF ENGINE BETWEEN GEAR. LOSE OF POWER WHEN ACCELERATING. RED LINES WHEN TRYING TO ACCELERATE BETWEEN FIRST AND SECOND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839377March 2, 2016
STRUCTURE:BODY
VEHICLE WITH 42000 MILES, THE REAR DRIVE SIDE PASSENGER DOOR LATCH FAILS TO SECURE THE DOOR. THE DOOR LATCH MECHANISM DOES LOCK / FASTEN / ENGAGE IN THE CONVENTIONAL MANNER THAT DOORS DO WHEN THE DOOR IS "SHUT". AT PRESENT THE DOOR IS REQUIRED TO BE TIED / SECURED FROM THE INSIDE OF THE VEHICLE TO PREVENT THE DOOR FROM SWINGING OPEN, WHILE THE VEHICLE IS OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839402March 2, 2016
POWER TRAIN, STEERING, VISIBILITY/WIPER
ON 2/25/16, AFTER A SEVERE RAINSTORM, I WENT TO TURN ON MY CAR AND TRIED TO TURN ON THE WIPER BLADES, BUT THEY WOULD NOT COME ON. THE NEXT MORNING THEY DID TURN ON. THAT AFTERNOON, WHEN STARTING MY CAR, THE WIPER BLADES TURNED ON WITHOUT THE CONTROL BEING ACTIVATED. THE BLADES CONTINUED TO RUN EVEN WHEN THE CAR WAS TURNED OFF AND NO KEYS WERE IN THE IGNITION. THE ONLY WAY TO STOP THE BLADES WAS TO DISCONNECT THE FUSE FROM THE BOX. THIS HAS HAPPENED TWICE WHEN I WAS NOT AWARE OF THIS AND MY CAR BATTERY WAS DEAD WHEN I WENT TO START THE CAR. I CANNOT USE THE WIPER BLADES AT THIS TIME AS THEY WILL NOT TURN OFF. ACCORDING TO FORD MOTOR CO., THIS IS NOT COVERED UNDER THE RECALL ON THE WIPER BLADES SINCE MY CAR IS OUT OF WARRANTY. I HAVE HAD MY CAR IN THE DEALERSHIP TO REPAIR THE DEFECTIVE CLUTCH AND IT IS STILL NOT REPAIRED DUE TO FORD MOTOR CO NOT SENDING OUT THE NECESSARY PARTS IN A TIMELY MANNER. MY CAR IS SHUDDERING AND JERKING WHEN ACCELERATING AND CHANGING GEARS ON ALL TYPES OF ROADS. I HAVE HAD THIS ISSUE SINCE I BOUGHT THE CAR BRAND NEW. THE CRUISE CONTROL ON MY CAR WORKS INTERMITTENTLY. WHEN THE BATTERY IS DISCONNECTED AND THEN RECONNECTED, THE CRUISE WILL WORK FOR A FEW DAYS. FORD TECHNICIANS COULD NOT DIAGNOSE THE PROBLEM. THIS HAS BEEN A PROBLEM FOR AS LONG AS I HAVE HAD THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839526March 2, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND THE BATTERY AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN. THE TECHNICIAN STATED THAT THERE WAS A RECALL ON THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO THE UNKNOWN MANUFACTURER RECALL; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839277March 1, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE REAR DRIVER SIDE DOOR LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT THE DOOR HAD TO BE TAPED CLOSED JUST TO DRIVE TO THE DEALER FOR REPAIR. THE REPAIRS WERE COVERED BY THE MANUFACTURER BECAUSE THE CONTACT JUST PURCHASED THE VEHICLE; HOWEVER, THE FAILURE RECURRED WITH THE REAR DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839328March 1, 2016
UNKNOWN OR OTHER
IN AUGUST 2012 I WENT TO CLOSE MY DRIVERS DOOR AND IT WOULD NOT LATCH CLOSED. THE SAFETY LATCH HAD BROKEN IN THE OPEN POSITION AND MY DOOR WOULD NOT CLOSE AT ALL. I CALLED THE FORD DEALER AND THEY REPLACED THE LATCH UNDER THE WARRANTY. THEN ON FEBRUARY 27 2016 MY DAUGHTER WENT TO CLOSE THE FRONT PASSENGER DOOR, AND THE DOOR WOULD NOT LATCH SHUT. I HAD TO TIE THE DOOR CLOSED WITH ROPES TO HOLD THE DOOR CLOSED. BOTH TIMES THE CAR WAS PARKED. BUT AGAIN IT WAS THE DOOR SAFETY LATCH THAT FAILED AND BROKE IN THE OPEN POSITION. 50% OF THE DOOR LATCHES ON THIS CAR HAVE NOW FAILED. I KNOW THERE'S AN INVESTIGATION ONGOING ABOUT THE DOOR LATCHES FROM FORD, AND THAT MY CAR IS NOT PART OF THE RECALL. TODAY, MARCH 1 2016 FORD DIAGNOSED THE PROBLEM AS A FAULTY DOOR LATCH. THEY HAVE YET TO DECIDED IF THEY WILL COVER THE COST OF THE REPLACEMENT PART AND LABOR. IT'S MY PERSONAL BELIEF THAT THE REMAINING 2 LATCHES ON THE REAR DOORS WILL FAIL IN TIME. IT'S MY BELIEF THAT FORD NEEDS TO REPLACE ALL 4 SAFETY DOOR LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839110March 1, 2016
UNKNOWN OR OTHER
FEB 29, 2016 WAS DRIVING TO WORK ON FREEWAY WHEN I NOTICED DRIVER DOOR WAS NOT CLOSED. I ATTEMPTED TO CLOSE DOOR BUT IT WOULD NOT STAY SHUT. I EXIT THE FREEWAY AND REPEATEDLY ATTEMPTING TO CLOSE THE DOOR. THIS HAS NEVER HAPPENED TO ME BEFORE. I WAS AFRAID OF WHAT POSSIBLY COULD HAVE HAPPENED. NOT TO ME BUT TO MY GIRLFRIEND WHO IS 5 MONTHS PREGNANT WITH OUR CHILD. IT IS THE CAR WE BOUGHT FOR HER BUT TODAY I DECIDED TO LEAVE HER MY TRUCK. "BETTER ME THEN HER" IS WHAT I WAS THINKING. I IMMEDIATELY SEARCHED GOOGLE TO SEE WHAT IT CAN POSSIBLY BE WHEN I CAME ACROSS THE RECALL FORD WAS HAVING. I DIDN'T SEE FORD FOCUS ON THERE AND WAS THINKING "WHY THE HELL NOT" IT SEEMS TO BE THE SAME PROBLEM. I CAME ACROSS FORUMS OF OTHER HAVE THE SAME HORRIBLE EXPERIENCE. I ALSO READ OF IT HAPPENING TO A WOMEN IN ARIZONA WHO HAD HER COST COVERED BY FORD. I CALLED MY DEALER WHERE WE PURCHASED THE VEHICLE AND WAS ADVISED THAT THE FOCUS IS NOT COVERED. I WAS GIVEN A CALL LATER DURING THE DAY WITH AN PRICE OF $682.56 TO HAVE IT FIXED. I CALLED A 1-800-392-3673 TO SPEAK WITH FORD AND EXPRESS MY CONCERN AND THE TERRIFYING EXPERIENCE OF MY DRIVE TO WORK. ALL I WAS TOLD I CAN DO IS HOLD ON TO MY RECEIPT IN CASE IT IS RECALLED IN THE FUTURE. I ASKED ABOUT THE WOMEN IN ARIZONA WHO HAD THE SAME EXPERIENCE AND WHY WAS HER COST COVERED AND NOT ANY OF THESE OTHER PEOPLE. I WAS TOLD HERS WAS PROBABLY DIFFERENT. I WAS SPEECHLESS AFTER THAT. AS OUR CALL CAME TO AN END ALL I COULD THINK ABOUT WAS ALL THESE COMPLAINTS ABOUT DOOR LATCHES NOT CLOSING AND THE ACCIDENTS THAT CAN POSSIBLY HAPPEN AT ANY GIVEN TIME WITHOUT WARNING. NO ONE IS TAKING RESPONSIBILITY FOR THE DEFECTED LATCHES. FORD IS NO TAKING RESPONSIBILITY FOR THE DEFECTED LATCHES. HOW CAN THEY RECALL APPROX. 400,000 OTHER MODELS AND NOT REALIZE MAYBE THE SAME THING IS HAPPENING TO THE FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839021February 29, 2016
POWER TRAIN, UNKNOWN OR OTHER
THE FIRST TIME WAS GOING DOWN 93 IN BOSTON AREA WITH MY FAMILY THE CAR WENT INTO TRANSMISSION FAILURE WHY I WAS IN FAR LEFT LANE THE CAR WOULDNT GO OVER 20 AND I HAD TO CROSS OVER TO THE FAR LEFT LANE TO TREACH THE BREAKDOWN LANE. LUCKILY MY FAMILY WAS NOT IN ACCIDENT BECAUSE IT COULD'VE HAVE BEEN FAR WORSE. IT DID THE SAME THING A SECOND TIME WHEN I WAS GOING DOWN 293 AREA GOING TO A DOCTOR APPOINTMENT. THIS MAY END UP KILLING MY FAMILY IF IT DOESN'T GET RECALLED AND FIX. WE DON'T HAVE EXTRA MONEY TO BE REPAIRING IT OURSELF EVERY TIME IT DECIDES TO DO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838745February 27, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CAR DIES ON HIGHWAY WHILE DRIVING. FUEL SYSTEM AND SENSORS SEEMS TO BE FAILING OR FELL APART INSIDE THE VEHICLE IT WILL NOT SHOW APPROPRIATE FUEL LEVELS. IT STUTTERING AFTER FILLING UP TO FULL TANK. VEHICLE IS VERY DANGEROUS TO DRIVE ON A HIGHWAY TO WORK WHEN FUEL SYSTEM IS FAILING. MANY COMPLAINST HAVE BEEN FILED ON OTHER AUTOMITIVE WEBSITES AND FORUMS ABOUT THIS EXACT FUEL SYSTEM ISSUE. COLLAPSED FUEL SYSTEM / FUEL GUAGE I JUST PURCHASED THIS CAR 3 WEEKS AGO AND MY PREVIOUS PONTIAC GRAND PRIX 2006 GAVE ME LESS ISSUES THAN THIS FORD FOCUS. SOMETHING REALLY WRONG IS HERE WITH FORD, I THINK THEY HAVE GOTTEN TO A MASSIVE POINT THEY BELIEVE THEY CANNOT BE HELD RESPONSIBLE FOR THERE MISTAKES OR RECALLS SINCE THEY ARE TOO TIED INTO THE DEPENDECY OF ALL THE PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838145February 25, 2016
POWER TRAIN, EXTERIOR LIGHTING
I'VE ALREADY HAD PROBLEMS WITH THE TRANSMISSION (RECALL ISSUE) THAT CAUSES THE GRINDING AND JERKING OF THE VEHICLE...AND STILL HAVE TO ADDRESS THESE. BUT JUST THIS WEEK MY BLINKERS STARTED COMING ON (WHEN I TURNED OFF MY MOTOR), AND SOME ALARM STARTED SOUNDING UNTIL I STARTED UP THE CAR. REALLY, REALLY CONCERNED AT THIS POINT! NOT A SAFE VEHICLE. MY SECOND FORD FOCUS (MY 2003 WAS A DREAM!)...WONDERING WHAT WENT WRONG IN THE FACTORY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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