Ford Focus Complaints (2018)

837 consumer complaints on file.

#11602848July 17, 2024
ENGINE
Coolant keeps disappearing with no sign of leaking, only possibly on the ground when my car sit. Engine keeps overheating and smoke comes out of air vents. Recall that is out now is what seems to be the issue but does not cover my Ford focus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602429July 15, 2024
POWER TRAIN
Engine failure warnings, overheating, and car loss power slowed down to 5 miles per hour. The engine was replaced four times; head gasket replaced three times. I have had the car for three years, and it has been out of service for more than 190 days with the same problem. I have pleaded and begged Ford Motor Company and the dealership to take the car back and give me a refund. It is at the dealership service department now. They have had it from July 3-July 15, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601472July 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated that the vehicle was parked at the residence and upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted by a towing service. The contact stated while driving to the dealer at 25-30 MPH, the vehicle experienced engine hesitation. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with metal shavings in the engine oil. No further information was provided. The dealer related the failure to the recall and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601541July 12, 2024
ENGINE AND ENGINE COOLING
The contact's son owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving 50-55 MPH in the rain, the low oil pressure warning light illuminated. The driver was able to continue driving; however, the vehicle jerked and lost motive power. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The contact stated that while the driver was depressing the accelerator pedal, the vehicle shuddered and became undriveable. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered to reimburse the contact for any rental vehicle expenses incurred. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601246July 11, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and idled with the check engine warning light illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with purge valve failure. The contact was informed that the purge valve needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600434July 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the "Low oil pressure" warning illuminated. The contact stated that the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed that the oil pump had failed and damaged the engine. The vehicle was not repaired. The contact had the vehicle towed to a dealer and was informed that the oil pump had failed and that the engine and oil pump needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600632July 9, 2024
ENGINE
Engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598648July 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598408July 2, 2024
ENGINE, UNKNOWN OR OTHER
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597915July 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597945July 1, 2024
POWER TRAIN
Transmission is slipping causing the transmission to emit a “transmission hot” code on car . Dealer is aware of certain cars with the same issue . This is an automatic transmission but codes are reading that the clutch is stuck . Car suddenly loses power which can cause a major accident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597978July 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the engine seized with a loss of oil pressure. The oil pressure warning light was illuminated. Additionally, the contact was able to pull over to the shoulder of the roadway and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and referred the contact to the local dealer for assistance. The vehicle was towed to a local dealer where it was diagnosed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598051July 1, 2024
ENGINE, UNKNOWN OR OTHER
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597457June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 53,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597226June 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the engine would shut off or idle roughly immediately after starting up. There were several unknown warning lights illuminated. The manufacturer was made aware of the failure and a case was filed; the contact was later referred to the NHTSA Hotline for assistance. Upon investigation, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597296June 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was not repaired. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597348June 27, 2024
FUEL/PROPULSION SYSTEM
Oil light on engine is on. Issue is related to recall. Not able to fix issue until early next year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596519June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but the parts to do the recall repair were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596546June 25, 2024
POWER TRAIN
Driving on highway, message transmission overheating, park car. We were on highway, and had to pull over, this very much put our safety at risk. 2018 ford focus titanium 29,000 miles Got it to dealership Replaced clutch/levers with seal kit $4123.05
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595710June 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH, there was air coming from under the hood of the vehicle and the RPM was fluctuating. In addition, the vehicle failed to respond, while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the oil pump drive belt, drive belt tensioner, and an unknown sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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