Ford Focus Complaints (2007)

391 consumer complaints on file.

#10395786April 13, 2011
ELECTRICAL SYSTEM
CAR SHUTDOWN COMPLETELY IN THE MIDDLE OF THE ROAD, IT STARTED WITH ABS LIGHT COMING ON. FOUND OUT ALTERNATOR HAD DIED AND KILLED MY BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392326March 21, 2011
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH THE DRIVERS SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THERE WAS NOT A CRASH. THE DEALER WAS CONTACTED AND STATED THAT THE WARRANTY DID NOT COVER THE REPAIRS AND THE CONTACT WOULD RECEIVE A RETURN CALL. THE CONTACT HAD NOT RECEIVED A CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390248March 15, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH THE DRIVERS SIDE SIDE AIR BAG DEPLOYED. THE CONTACT STATED THAT HE WAS ABLE TO CONTINUE DRIVING AFTER THE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER STATED THAT THE REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500. UPDATED 05/03/11*LJ FORD AUTHORIED THE DEALER TO REPLACE THE DRIVER SIDE AIR BAG, SENSOR AND MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390108March 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN ABNORMAL AND EXCESSIVE INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND REPROGRAMMED THE PCM TO THE LATEST COLLABORATION. THE DEALER FURTHER TESTED THE VEHICLE AND FOUND THAT THE FAILURE WAS CORRECTED HOWEVER WHEN THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER, THE FAILURE RECURRED. THE DEALER ADVISED THAT HE WAS UNABLE TO DETERMINE WHY THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 26,600. UPDATED 04/15/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389970March 13, 2011
ELECTRICAL SYSTEM
JUST PURCHASED A 2007 FORD FOCUS HATCHBACK TWO WEEKS AGO. IT HAD 29,000 MILES ON IT. HARDLY DRIVEN. I DROVE AN HOUR AWAY FROM MY HOME, YESTERDAY,TWO WEEKS AFTER PURCHASING IT. THE RADIO WENT BLACK, ALL LIGHTS AND GAUGES FOLLOWED. I WAS ABLE TO DRIVE IT APPROX. 2 MILES TO A TRUCK STOP, BEFORE THE CAR DIED, AND I CALLED FOR ROADSIDE ASSISTANCE. AFTER REALIZING THAT IT'S PROBABLY THE ALTERNATOR, I DID A SEARCH ONLINE AND REALIZED THAT MANY PEOPLE HAVE DEALT WITH THIS EXACT SAME ISSUE IN THE EXACT SAME TYPE OF CAR, AROUND THE SAME MILEAGE. NOTHING HAS BEEN DONE BY FORD TO CORRECT THIS ISSUE AND I THINK THEY SHOULD. I WAS ON A BUSY HIGHWAY WITH MY GIRLFRIEND AND HER 9 YEAR OLD DAUGHTER, WHO WAS TERRIFIED OF THE WHOLE SITUATION OF BEING STRANDED IN THE DARK AT NIGHT. I HAVE ALSO LEARNED THAT PEOPLE HAVE NEEDED TO REPLACE THE ALTERNATOR IN THESE CARS MORE THAN ONE TIME, AFTER THE INITIAL EPISODE. I HAD TO HAVE MY CAR TOWED AND IT COST ME $100. I HAVEN'T EVEN MADE MY FIRST MONTHLY PAYMENT ON THIS CAR YET !!! NOW IM LOOKING AT SPENDING ANYWHERE FROM $400-$700 TO FIX A CAR THAT I PURCHASED, LESS THAN 3 WEEKS AGO. HAD THERE BEEN A RECALL FROM FORD ON THIS, I WOULD EITHER HAVE NEVER HAD TO DEAL WITH IT, OR I COULD HAVE TAKEN THE CAR IN WHEN I PURCHASED IT AND HAD IT SERVICED, FREE OF CHARGE. I KNOW THAT THERE ARE PLENTY OF COMPLAINTS ABOUT IT ON THE INTERNET TO CONSTITUTE A RECALL. I HOPE THIS HELPS IN GETTING THAT DONE. WHERE DO I STAND, IF A RECALL IS ANNOUNCED AFTER I HAVE SPENT THE MONEY TO RECTIFY THE SITUATION MYSELF?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383346February 19, 2011
AIR BAGS:SIDE/WINDOW
WHILE DRIVING ON A BUSY 3 LANE EXPRESSWAY IN THE CENTER LANE AT 60 MILES PER HOUR, THE LEFT CURTAIN AIRBAG DEPLOYED AND I WASN'TINVOLVED IN AN ACCIDENT. MY ARM FELT LIKE SOMEONE HIT ME WITH A BASEBALL BAT. BUT LUCKILY I WAS ABLE TO MAINTAIN CONTROL AND NOT CAUSE A PILE UP. MY WIFE WAS IN THE CAR WITH ME AND WAS VERY THANKFUL THAT I WAS DRIVING BECAUSE SHE SAID SHE PROBABLY WOULDN'T HAVE REACTED THE SAME WAY. SHE HAD JUST PURCHASED THIS 2007 FORD FOCUS LESS THEN A WEEK AGO, WITH A CLEAN CAR FAX!!!! NOW I'M READING THAT THIS HAS HAPPENED TO ALOT OF PEOPLE. I HAVE BEEN A FIREMAN FOR NEARLY 25 YEARS AND I'VE SEEN WHAT AIRBAGS CAN DO TO PEOPLE WHEN THEY WORK PROPERLY. AND IF ITS TRUE THAT FORD IS IGNORING THESE CLAIMS, SOMEONE ONE WITH SOME FEDERAL PULL SHOULD DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10381503February 10, 2011
AIR BAGS:SIDE/WINDOW
SIDE AIRBAG ON 2007 FORD FOCUS DEPLOYED SPONTANEOUSLY WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEEDS ON AN INTERSTATE ROUTE. ACCORDING TO A LOCAL FORD DEALERSHIP," RCM RECEIVED CRASH DATA," THOUGH THERE WAS NO IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380993February 7, 2011
AIR BAGS
THE AIRBAG WARNING LIGHT ON MY 2007 FORD FOCUS ZX3 COMES ON AND REMAINS ON. DEALER RESET THE CODE AND IT STAYED OFF FOR A COUPLE MONTHS AND THEN CAME BACK ON. I AM TOLD THAT THE BAGS WILL NOT DEPLOY SO LONG AS THE LIGHT IS ON. FROM OWNER FORUMS I GATHER THAT THIS IS NOT AN INFREQUENT ISSUE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379248January 27, 2011
AIR BAGS:FRONTAL
DRIVING ON THE FREEWAY AT APPROX 60 MPH HEARD A VERY LOUD NOISE AND ALL OF SUDDEN MY 2007 FORD FOCUS CAME TO A COMPLETE STOP WITH THE SEATBELT BECOMING VERY TIGHT AGAINST ME AND JERKING ME, WITHIN A FEW SECONDS THE CAR WAS ABLE TO START AGAIN AND IT INFORMED ME THAT MY AIRBAGS HAD BEEN DEPLOYED. THE DASH DROPPED AND THE AIR VENTS CRACKED, MY STEERING WHEEL HAS SHIFTED. THIS HAS LEFT MARKS ON MY NECK, CHEST AND PAINS THROUGHOUT MY NECK AND BACK. POSSIBLE WHIPLASH. CAR IS GOING TO DEALERSHIP TOMORROW, HOPEFULLY I WILL HAVE SOME KIND OF EXPLANATION FOR WHAT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10376843January 16, 2011
ELECTRICAL SYSTEM
WHILE TRAVELING THROUGH OREGON ON I-205 IN EXTREAMLY HEAVY RAIN MY 2007 FOCUS WITH 64,000 MILES LOST MOST ALL ELECTRICAL SYSTEMS INCLUDING HEAD LIGHTS, TAIL LIGHTS AND TURN SIGNALS. AIR BAG INDICATOR ALSO ILUMINATED ON INSTRAMENT PANEL. THIS ALL OCCURRED WHILE TRAVELING AT 55 MPH. I WAS ABLE TO CONTINUE TO NEXT EXIT AND FOUND SEARS SERVICE CENTER WHO DIAGNOSSED PROBLEM AS BAD BATTTERY AND ALTERNATOR. NO PRIOR WARNING FROM BATTERY LIGHT IN INSTRUMENT PANEL. THIS PROBLEM OCURRING AT HIGHWAY SPEEDS IN LOW VISABILITY IS A DEFINATE SAFETY HAZARD. I KNOW ALTENATORS FAIL FROM TIME TO TIME BUT THE LACK OF WARNING IN THE VEHICLE INSTRUMENTATION OF LOW VOLTAGE IS NOT ACCEPTABLE. I HAVE NOTED MANY OTHER ACCOUNTS FROM FOCUS OWNERS ON VARIOUS INTERNET SITES WITH ALMOST IDENTICAL SENARIOS. I THINK FORD MUST KNOW BY NOW THAT THIS IS A PROBLEM WITH THE 2007 FOCUS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376436January 12, 2011
VISIBILITY
I HAVE A 2007 FORD FOCUS,MY WINDSHIELD STARTED WITH A SMALL CRACK COMING FROM THE FIRE WALL AREA,BELOW THE DASHBOARD. OVER A FEW DAYS IT HAVE GROWN IN SIZE,AND ANOTHER CRACK HAS STARTED ABOUT TWO INCHES FROM WHERE THE FIRST CRACK STARTED. NEITHER CRACK IS FROM IMPACT WITH A FOREIGN OBJECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374833January 5, 2011
SUSPENSION
2007 FORD FOCUS HAS WORN FRONT SWAY BAR RUBBER BUSHINGS AT 41602 KM THERE IS A RATTLING SOUND UNDER VEHICLE UNIT HAS NEVER BEEN DRIVER ON GRAVEL ROADS REPAIR COST ESTIMATE $ $246.49 WARRANTY REFUSED BY FORD FACTORY CUSTOMER REP PROBLEM IS RELATED TO IMPROPER SIZING OF BUSHINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372202December 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH THE ACCELERATOR PEDAL WOULD STICK AND THE VEHICLE WOULD NOT RESPOND WHEN PRESSURE WAS APPLIED TO IT. THE FAILURE OCCURRED INTERMITTENTLY AND HAD OCCURRED SEVERAL TIMES AND BECAME MORE FREQUENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371890December 21, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
THE ACCELERATOR ON MY 2007 FORD FOCUS STATION WAGON WITH 50,000 MILES BEGAN STICKING WHEN THE TEMPERATURE GOES BELOW 40. I PRESS ON THE PEDAL AND IT WON'T MOVE, THEN IT JUMPS DOWN AND MOVES QUICKLY. ACCORDING TO THE FORD DEALER, AN ELECTRONIC PIECE, THE THROTTLE BODY FAILED. ACCORDING TO THEM, FORD IS NOT MANUFACTURING THAT PART AND THE CAR CAN NOT BE REPAIRED UNTIL THEY FIND A NEW SUPPLIER, POSSIBLY END OF JANUARY. IT HAS BEEN SITTING AT THE DEALERSHIP SINCE DEC 6 WITH A STICKING ACCELERATOR AND IS NOT NOW CURRENTLY SAFE TO DRIVE OR FIXABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367765November 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE AUTOMATIC GEAR SHIFTER WAS PUT IN PARK AND COULD MOVE TO REVERSE WITHOUT PRESSING THE RELEASE BUTTON ON SHIFTER. THE KEY DID NOT RELEASE FROM THE STEERING COLUMN, SO THE VEHICLE WAS BROUGHT DIRECTLY TO THE DEALERSHIP. THE AUTOMATIC GEAR SHIFTER WAS REPLACED AT DEALER. APPROX 47,000 MILEAGE ON VEHICLE AT A COST OF 200 DOLLARS. THE DEALER DID NOT GIVE ME BACK THE OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365862November 15, 2010
ELECTRICAL SYSTEM
FORD FOCUS 2007, 42,000 MILES. LIGHTS WENT OFF AND CAR STOPPED ( NO POWER AT ALL), DEAD) IN THE MIDDLE OF URBAN INTERSECTION WITH HEAVY TRAFFIC. IT WAS SAT. EVENING AND CAUSED SHOCK AND INCONVENIENCES TO DRIVER WHO MISSED IMPORTANT APPOINTMENT. IT IS A SAFETY ISSUE ALTHOUGH THIS TIME AN ACCIDENT/CRASH WAS AVOIDED. CAR WAS TOWED TO DEALER FOR SERVICE. DEALER REPLACED ALTERNATOR AND BATTERY, DISREGARDING WARRANTY. DEALER WANTS TO CHARGE $683.00. A RECALL HAS TO BE FILED BECAUSE OF THE MANY COMPLAINTS AGAINST FORD FOCUS 2007 FOR THE SAME PROBLEM. I*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364138November 5, 2010
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SIDE SEAT BELT DID NOT LOCK WHICH CAUSED THE CONTACT TO HIT THE WINDSHIELD AND SUFFERED INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10363825November 3, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT NOTICED THAT THE DRIVER SIDE FLOOR AND THE REAR DRIVER SIDE FLOOR BOARDS WERE WET. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FLOOR BOARD NEEDED TO BE REPLACED, BUT DIDN'T LOCATE WHERE THE FAILURE INITIATED THAT CAUSED THE FLOOR BOARD TO BE WET. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 38,301 AND THE CURRENT MILEAGE WAS 46,543.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360452October 14, 2010
POWER TRAIN
I HAVE A 2007 FORD FOCUS. I WAS SHOPPING AND WENT TO PUT MY CAR IN PARK AND THE GEARSHIFT FELL APART IN MY HAND! THE WHOLE THING DISCONNECTED, WIRES HANGING OUT THE BOTTOM, NO WAY I COULD PUT IT BACK IN BY MYSELF, SO I WAS STRANDED UNTIL TOW SHOWED UP. WAITING TO FIND OUT IF THIS FALLS UNDER WARRANTY OR I WILL BE PAYING OUT OF POCKET FOR REPAIRS. TOTALLY TICKED OFF, EVEN MORE SO AFTER DOING RESEARCH ON THE INTERNET AND FINDING OUT OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR. WHEN SOMETHING LIKE THIS HAPPENS, WHICH OBVIOUSLY IS NOT FROM ABUSE OR NEGLECT ON THE PART OF THE DRIVER, THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRS. WHY ISN'T THERE A RECALL IN PLACE SO THESE PROBLEMS CAN BE ADDRESSED BEFORE THE DRIVERS END UP STRANDED?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355891September 16, 2010
TIRES
3 VALVE STEMS ALL CRACKED IN THE EXACT SAME SPOT. FORD WILL DO NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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