Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10872525June 4, 2016
STRUCTURE:BODY
THE DRIVERS SIDE REAR DOOR FLEW OPEN WHILE DRIVING. DOOR LATCH BROKEN. I HAD THE PASSENGER FRONT DOOR TWO MONTH AGO DO THE SAME THING WITH SOMEONE IN THE FRONT SEAT AT THE TIME THIS HAPPEN. I FILLED A COMPLAINT WITH YOUR DEPARTMENT ABOUT IT THEN. HERE IT HAPPEN AGAIN & FORD SAID THAT THERE IS NO RECALL FOR THIS PROBLEM YET. WHAT WILL IT TAKE FOR SOMETHING TO BE DONE WITH THIS SAFETY ISSUE. SOMEONE COULD FALL OUT OF THE VEHICLE WHEN THIS HAPPENED, IF THERE WAS A CHILD IN THE SEAT HE OR SHE COULD HAVE REACHED FOR THE DOOR TO TRY TO CLOSE IT AND COULD HAVE GOTTEN HURT WITH THE DOOR OR EVEN FALLING OUT OF THE VEHICLE AND MAYBE LOSE THERE LIFE. WHAT ABOUT IF THE VEHICLE WAS INVOLVED IN AN ACCIDENT & THE DOOR DID NOT STAY CLOSED? THE PERSON AT THAT DOOR COULD BE EJECTED FROM THE VEHICLE AND LOSE THERE LIFE ALSO OR BECOME DISABLE FOR LIFE BECAUSE OF THIS PROBLEM. NEVER MIND THE COST TO FIX THIS PROBLEM TO THE CONSUMER BECAUSE THE PARTS ARE NOT CHEAP TO REPAIR. THE LAST DOOR LATCH I HAD TO PAY $239.17 FOR THE PART & HAD THE CAR DOWN FOR SEVERAL DAYS WHILE I WAITED FOR THE PART TO COME IN BECAUSE ITS NOT AN ITEM THAT THE DEALER STOCKS LOCALLY. I AM A MECHANIC BY TRADE MY WHOLE LIFE WHICH PUTS ME IN THE BUSINESS FOR OVER 45 YEARS. WHAT ABOUT PEOPLE THAT HAVE TO PAY SOMEONE TO FIX THIS PROBLEM BECAUSE THEY ARE NOT CAPABLE OF DOING IT THEM SELF. THE COST IS QUIT HIGH FOR A DEFECT IN THE VEHICLE THAT SHOULD HAVE A RECALL. FORD HAS RECALL FOR OTHER MODELS WITH THE SAME PROBLEM WITH DOOR LATCHES THAT WONT LATCH CLOSED.THIS IS IN REFERENCE TO A 2012 FORD FOCUS SEL MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872350June 3, 2016
UNKNOWN OR OTHER
THE LATCH FOR THE DRIVERS DOOR IS DAMAGED IT HAPPENED SUDDENLY IN MY FOCUS 2012 HATCHBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872394June 3, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED. THE DEALER REPLACED THE DRIVER SIDE DOOR LATCHES, BUT THE FAILURE RECURRED WITH THE REAR DRIVER SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO REPLACE THE DOOR LATCHES AND THEY INDICATED THAT THERE WAS NO MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872421June 3, 2016
STRUCTURE:BODY
DRIVER REAR DOOR WILL NOT LATCH. WHEN TRYING TO CLOSE REAR DOOR LATCH WILL NOT ENGAGE AND KEEP DOOR CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872143June 2, 2016
UNKNOWN OR OTHER
DOOR LATCHES FAILED. FIRST ONE FAILED LAST OCTOBER (BACK LEFT) AND NOW THE DRIVER'S DOOR FAILED (FRONT LEFT). FIRST ONE HAPPENED WHEN A PASSENGER WAS GETTING IN THE VEHICLE (WAS NOT NOTICED TILL THE VEHICLE WAS IN MOTION) AND THE SECOND ONE HAPPENED WHEN I WAS LEAVING THE VEHICLE (CAR WAS STATIONARY). I AM ACTUALLY SURPRISED THAT THIS HAS NOT HAD A RECALL YET. HAD TO PAY OUT OF POCKET FOR BOTH. YOU WOULD THINK A CAR MANUFACTURER COULD MAKE A DOOR LATCH LAST LONGER THAN 3-4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872253June 2, 2016
UNKNOWN OR OTHER
DRIVERS DOOR LATCH DISENGAGED WHILE DRIVING AND NOW DOES NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871865June 1, 2016
STRUCTURE:BODY
DRIVER'S DOOR LATCH FAILED, CAUSING THE DOOR TO REMAIN UNLATCHED AND SWING OPEN FREELY. I HAD TO TIE THE DOOR SHUT IN ORDER TO DRIVE IT TO THE DEALER TO BE REPAIRED. THE REPAIR COST ME $585.70. FORD HAS BEEN MAKING CARS FOR OVER 100 YEARS, LITERALLY ALL OF WHICH HAVE HAD DOORS. YOU WOULD THINK THAT THEY WOULD HAVE A SOLID DESIGN FOR A DOOR LATCH BY NOW. LUCKILY THIS HAPPENED TO BREAK WHEN THE CAR WAS PARKED, BUT I IMAGINE IT COULD HAVE CAUSED AN ACCIDENT OR INJURY IF IT HAD HAPPENED WHILE THE CAR WAS DRIVING. I STILL HAVE THREE OTHER DOORS WITH PRESUMABLY THE SAME FAULTY LATCH DESIGN - HOW LONG UNTIL THOSE FAIL AS WELL? I NOW HAVE TO CARRY A ROPE IN MY TRUNK IN CASE IT HAPPENS AGAIN WHILE I AM AWAY FROM MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871506May 31, 2016
FUEL/PROPULSION SYSTEM
IN OCTOBER OF 2015 THE TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING IN THE CENTER LANE OF A MAJOR HIGHWAY. THE FAULT WAS IN BOTH THE TRANSMISSION CONTROL MODULE AND A BROKEN SEAL AND CLUTCH. EVEN AFTER REPAIRS WERE MADE THE TRANSMISSION REMAINS PROBLEMATIC. THEN IN MAY 2016 THE FUEL TANK COLLAPSED WHILE I WAS DRIVING IT ON GA 400, A MAJOR INTERSTATE CONNECTOR. THIS WAS THE RESULT OF A STUCK VALVE. THE FUEL TANK WAS REPLACED, HOWEVER LESS THAN A WEEK LATER, THE FUEL TANK COLLAPSED AGAIN WHILE I WAS DRIVING IT, THIS TIME HOWEVER MY DAUGHTER AND HER FRIEND WERE IN THE VEHICLE WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871537May 31, 2016
STRUCTURE:BODY
AS I WAS COMMUTING TO MY JOB, I WAS MAKING A RIGHT TURN OFF OF US HIGHWAY 1 AND THE DRIVER'S DOOR FLEW OPEN. I HAD TO HOLD MY DOOR CLOSED THE WHOLE DRIVE TO MY HOUSE TO HAVE MY DAD LOOK AT IT AND TELL ME ONE OF THE LATCHES IS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871522May 31, 2016
STRUCTURE:BODY
MY VEHICLE WAS PARKED IN THE DRIVEWAY WHEN I OPENED THE REAR DRIVER-SIDE DOOR TO PUT MY DAUGHTER IN THE BACK SEAT, CONTINUED TO SHUT IT, AND THE DOOR WOULD NOT SHUT. IF PUSHED COMPLETELY IN, IT WOULD SLOWLY SWING OPEN AFTER REMOVING MY HAND FROM THE DOOR. THE DOOR WILL NOT LATCH AND IS NOW BEING HELD SHUT USING BUNGEE CORDS IN MY BACKSEAT. THIS IS A HUGE SAFETY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871539May 31, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE DRIVERS SIDE REAR DOOR LATCH HAD FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871327May 28, 2016
STRUCTURE:BODY
WHILE DRIVING ON THE INTERSTATE 275 IN PINELLAS COUNTY THE DRIVERS SIDE REAR DOOR FLEW OPEN THE INTERSTATE WAS CURVING TOWARDS THE RIGHT. MY SPEED WAS 65 MPH AND MY 19 MONTH OLD SON WAS IN HIS CAR SEAT DIRECTLY NEXT TO THE DOOR. THE DOOR SLAMMED BACK INTO HIM CAUSING THE SUN SHADE VISOR TO FALL OFF HITTING HIM. THE DOOR NOW WILL NOT STAY LATCHED AND I'VE HAD TO TIE IT SHUT AND MOVE MY SONS CAR SEAT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10871351May 28, 2016
STEERING
TAKATA RECALL // FOR SEVERAL MONTHS I HAVE EXPERIENCED THE POWER STEERING GOING OUT ON MY CAR. MOST OF THE TIME IT HAPPENED AS I STARTED THE CAR. I WAS ABLE TO TURN OFF THE CAR AND START AGAIN AND IT WAS FINE. FEW TIMES I WAS DRIVING AND THE POWER STEERING WENT OUT. I LOOKED ONLINE AND SEE OTHER FORD CARS ARE UNDER RECALL FOR RHIS PROBLEM BUT NOT FOR MY FOCUS. FORD OBVIOUSLY IS AWARE OF THIS PROBLEM AND IS IGNORING IT. SO DOES SOMEONE HAVE TO DIE BEFORE FORD TAKES NOTICE OF HOW MANY CARS THEY MANUFACTURED ARE FAULTY AND THEY ARE PUTTING US COMSUMERS AT RISK EVERY TIME WE HAVE TO BE ON THE ROAD. NOT EVERYONE CAN AFFORD AN EXTENDED WARRANTY OR THE EXPENSE OF GETTING PROBLEM FIXED. AND IT SHOULD NOT BE UP TO THE CONSUMER TO FIX FAULTY CAR MADE BY FORD, IT IS FORD THAT NEEDS TO PLACE RECALL ON THIS CAR AND FIX TO HAVE ALL THIER CONSUMERS SAFE ON THE ROAD. IF NOT I CAN GUARANTEE I WILL NOT RECOMMEND ANYONE TO BUY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871360May 28, 2016
UNKNOWN OR OTHER
DRIVER DOOR WILL NOT LATCH WHEN TRYING TO CLOSE. LATCH ASSY DOOR DOES NOT ENGAGE . THE DOOR JUST BOUNCES OPEN. NEVER HAVE HAD ANY PROBLEM UNTIL IT JUST HAPPENED. DEALER SAYS THEY ARE NOT CURRENTLY ON RECALL , BUT IF THEY REPLACE IT THE COST IS ABOUT $475.00 . I FEEL IT IS A FORD PROBLEM ON THIS VEHICLE AND THEY SHOULD REPAIR IT NO- CHARGE. MAYBE PEOPLE HAVE TO BE HURT OR DIE FIRST BEFORE IT IS RESOLVED. HOPE NOT !!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871302May 27, 2016
AIR BAGS, SEAT BELTS
MY DAUGHTER WAS INVOLVED IN A HEAD ON COLLISION. THE AIRBAG DEPLOYED BUT SPLIT OPEN AND SHE SAID IT LOOKED LIKE SMOKE CAME OUT OF IT. ALSO THE SEAT BELT DID NOT LOCK ON IMPACT. SHE SUSTAINED MINOR INJURIES TO HER RIGHT ARM AND ABDOMEN HIPS AND BACK. THE VEHICLE WAS IN MOTION GOING 45 MPH THE OTHER CAR WAS GOING 70 MPH AND IT WAS ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10870920May 26, 2016
UNKNOWN OR OTHER
WHILE DRIVING DOWN A RESIDENTIAL ROAD, THE DRIVER'S SIDE DOOR OPENED. I STOPPED THE VEHICLE AND ATTEMPTED TO SHUT THE DOOR. THE DOOR OPENED WITHOUT PULLING THE HANDLE. NOW THE DOOR NO LONGER CLOSES AND MUST BE HELD SHUT AT ALL TIMES BY THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870763May 25, 2016
STEERING
ELECTRIC STEERING GEAR OUT. $1650 DOLLARS TO REPLACE AT THE DEALERSHIP. THIS IS AN ONGOING ISSUE WITH FORD'S BAD DESIGN OF ELECTRONIC STEERING. 150 PLUS COMPLAINTS WITH CRASHES AND DEATHS. THIS IS MY 20YO DAUGHTERS CAR AND THANK GOD SHE WASN'T DRIVING IT WHEN IT WENT OUT. BASICALLY A YARD ORNAMENT NOW UNTIL WE CAN AFFORD TO FIX IT. STILL MAKING THE PAYMENTS BUT NO CHANCE OF DRIVING THE HAZARD TO THE ROAD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870771May 25, 2016
STRUCTURE:BODY
AFTER BACKING OUT OF A PARKING SPOT, MY "DOOR AJAR" SIGNAL CAME ON, I REOPENED AND CLOSED AND MY DOORS AND NOTICED THAT MY DRIVER SIDE DOOR WAS NOT LATCHING. AFTER LOOKING INTO THIS PROBLEM, I'VE LEARNED THAT MANY 2012 FORD FOCUS' HAVE THIS ISSUE. THE DEALERSHIP INSISTS THAT THERE WILL NOT BE A RECALL ON THIS ISSUE, BUT I OBJECT. SOMEONE COULD HAVE BEEN SERIOUSLY HURT IN THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870905May 25, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR WILL NOT SHUT. OPENED DOOR AND TRIED TO SHUT IT BUT WILL NOT STAY CLOSED. DRIVER SIDE DOOR SWINGS OPEN WHEN DRIVING. TOOK IT TO A FORD DEALERSHIP AND THEY HAVE HEARD OF THE PROBLEM ON MULTIPLE OCCAISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870629May 24, 2016
ENGINE, POWER TRAIN
THE CAR HAS 70,000 MILES ON IT. IT HAS HAD 3 OIL LEAKS (1 OIL PAN & 2 HEAD GASKET); I HAVE ALSO HAD TO HAVE THE CLUTCH REPLACED TWICE. THE FIRST TIME WAS DUE TO SHUDDERING AND THE SECOND TIME WAS DUE TO A TRANSMISSION MALFUNCTION CODE. THE TWO CLUTCHES WERE REPLACED 10,000 MILES APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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