Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10882735July 5, 2016
UNKNOWN OR OTHER
MY 2012 FORD FOCUS HAS HAD TWO DOOR LATCHES/LOCK FAIL. THE LATEST ONE HAPPENED LAST WEEK. IT WAS THE FRONT PASSENGER DOOR THAT WONT CLOSE AT ALL. IT JUST SWINGS OPEN AND DOES NOT CLOSE NO MATTER WHAT. THIS HAPPENED TO THE FRONT DRIVER SIDE DOOR ABOUT 10 MONTHS AGO TOO. BOTH HAVE HAPPENED WHILE THE VEHICLE WAS PARKED AT MY WORK PLACE. THE FIRST TIME I TOOK IN MY CAR FOR SERVICE TO THE EARNHARDT FORD PHOENIX LOCATION, THE FORD EMPLOYEE WHO TOOK MY INFORMATION DOWN SAID THAT THE SAME THING HAPPENED TO HIS SAME YEAR MODEL FOCUS. THE SECOND FORD EMPLOYEE WHO TOOK MY INFO DOWN LAST WEEK HAS ALSO EXPERIENCED THIS ISSUE WHILE MOVING/DRIVING A FRIENDS FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882436July 4, 2016
STRUCTURE:BODY
I HAVE HAD *2* OF MY DOOR LATCHES FAIL. DRIVER DOOR, AND DRIVER-SIDE PASSENGER DOOR. I HAVE HAD THE DRIVER DOOR LATCH REPLACED (APRIL 21ST, 2016) AND THE 2ND LATCH JUST FAILED BUT NOT YET REPLACED (JULY 2ND, 2016). THE FIRST REPLACEMENT COST ME $381.47, AND NONE OF IT WAS COVERED BY FORD AS IT IS NOT PART OF A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882437July 4, 2016
STRUCTURE:BODY
I HAVE HAD *2* OF MY DOOR LATCHES FAIL. DRIVER DOOR, AND DRIVER-SIDE PASSENGER DOOR. I HAVE HAD THE DRIVER DOOR LATCH REPLACED (APRIL 21ST, 2016) AND THE 2ND LATCH JUST FAILED BUT NOT YET REPLACED (JULY 2ND, 2016). THE FIRST REPLACEMENT COST ME $381.47, AND NONE OF IT WAS COVERED BY FORD AS IT IS NOT PART OF A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882332July 3, 2016
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
TCM PROBLEMS WIFE PULLED OUT TO A RESIDENTIAL INTERSECTION AND THE CAR STALLED, LUCKILY NO CARS WE'RE COMING AT THE TIME SHE CALLED ME AND WAS SCARED SHE DIDN'T KNOW WHAT TO DO IT TOOK ME I'M OUT 30 MINUTES TO GET TO HER MEANWHILE CARS WERE BACKING UP AND GOING AROUND HER WE PULLED IT INTO MY MOTHER-IN-LAW'S DRIVEWAY WHICH WAS NEAR AND ASK MY BROTHER-IN-LAW THAT IS A MECHANIC TO CHECK IT OUT AND HE INDICATED THAT IT WAS THE TCM THAT WAS OUT I HAVE HAD PROBLEMS WITH MY TRANSMISSION ABOUT SIX MONTHS AFTER I BOUGHT IT NEW IT FINALLY WENT OUT. I USE THIS CAR TO GO TO WORK I AM A STATE CIRCUIT RIDER AND PUT A LOT OF MILEAGE ON MY CAR ILEARN TO DEAL WITH THE SLUGGISH TRANSMISSION BECAUSE OF THE DEALERS INDICATED THEY COULDN'T DO ANYTHING ABOUT IT JUST TO REPROGRAM THE TRANSMISSION THAT WAS DONE AND THAT WAS THE ONLY THING THAT FOR DONE FOR MY VEHICLE. AFTER FORD INDICATED RECALL I HAD TOO MANY MILEAGE ON MY VEHICLE TO QUALIFY IT WAS JUST BARELY OVER 50,000 MILES THE FIRST TIME. SECOND LETTER INDICATED FOR ME TO TAKE THE VEHICLE IN TO BE CHECKED BUT THE DEALER MECHANIC SAID THAT THEY HAD TO PHYSICALLY HEAR OR FEEL THE SHUDDERING OF THE TRANSMISSION BEFORE THEY COULD PROGRAM IT AGAIN THIS WENT ON UNTIL I HAD NO WARRANTY ON MY VEHICLE. THE VEHICLE WITH SOMETIMES DO THE SHUTTERING OR SKIPPING OF THE TRANSMISSION NOT ALL THE TIME THAT'S WHY THE DEALER SAID THAT HE COULD NOT DO IT UNTIL IT WAS DOING IT FOR HIM. SO I LEARNED TO IGNORE THE SHUDDERING AND SKIPPING OF THE TRANSMISSION AND ADAPTED TO DRIVING WITH IT BUTT WHEN MY WIFE DROVE THE CAR AND IT FINALLY DIED ON HER THAT IS TOO MUCH TO DEAL WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882229July 2, 2016
UNKNOWN OR OTHER
MY DRIVER AND DRIVER'S PASSENGER DOOR LATCHES DOES NOT WORK ON MY VEHICLE. I AM UNABLE TO CLOSE AND SECURE MY DOORS AT HOME, WORK, NOR OUT IN PUBLIC. THE DEALERSHIP TOLD ME THAT THERE WAS NOT A RECALL ON THIS VEHICLE AND I WOULD HAVE TO PAY UP TO 1400 ON TWO NEW LATCHES. MY VEHICLE WAS STATIONARY WHEN I PULLED THE HANDLE TO OPEN IT AND WHEN I TRIED TO CLOSE THE DOOR IT NEVER LATCH ONTO THE DOOR FRAME. I HAVE ROPE AND CORDS HOLDING THE DOOR IN PLACE AS I DRIVE AND WHEN MY KIDS TRAVEL TO SCHOOL. MY DOORS ARE UNSECURED DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882110July 1, 2016
POWER TRAIN
WE PURCHASED THIS CAR NEW IN AUGUST OF 2012 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. JERKING, STUTTERING, ETC. CLUTCH HAS BEEN REPLACED BY FORD AT LEAST THREE TIMES UNDER WARRANTY TO ONLY FAIL AGAIN. FORD HAS EXTENDED THE WARRANTY TO 100,000 DUE TO THEIR KNOWN FAULTY DESIGN BUT HAS YET TO FIX THE PROBLEM. OWNERS WILL BE LEFT WITH A CAR THAT IS UNSAFE, EXPENSIVE TO MAINTAIN AND / OR UNUSABLE ONCE THE WARRANTY EXPIRES. WE HAVE HAD PROBLEMS ON THE HIGHWAY AND IS CITY DRIVING. CURRENTLY THE CAR WILL NOT GO ABOVE 30 MILES AND HOUR AND NO SUPPORT FROM LOCAL FORD DEALER OR FORD CORPORATE ON GETTING RENTAL CAR UNTIL THEY CAN FINALLY FIT US IN 4 DAYS FROM NOW. MIND YOU THIS CAR IS UNDER WARRANTY AND IS A KNOWN DEFECT THEY'VE YET TO FIX. WHY AFTER FIVE YEARS OF KNOWN PROBLEMS HAS THIS CAR NOT BEEN RECALLED? HOW MANY PEOPLE HAVE TO DIE IN ACCIDENTS BEFORE SOMETHING IS DONE? LISTED TODAY'S DATE AS DATE OF DATE OF INCIDENT ALTHOUGH THIS IS JUST THE LASTEST IN A LONG LINE OF HEADACHES AND TRANSMISSION PROBLEMS WE'VE EXPERIENCED SINCE BUYING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881766June 30, 2016
STRUCTURE:BODY
MY DRIVER SIDE DOOR SWUNG OPEN WHILE DRIVEING HOME, LUCKILY I WASN'T ON THE FREEWAY JUST SURFACE STREETS AND NOT TOO FAR FROM HOME, THE DOOR AJAR LIGHT CAME ON. WHEN I GOT HOME I CHECKED TO SEE IF MAYBE IT WAS STUCK IN THE CLOSED POSITION, IT WAS NOT, I CLOSED THE LATCH AND ATTEPMTED TO SEE IF IT WOULD HOLD AND A SIMPLE PULL WOULD OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881387June 29, 2016
ELECTRICAL SYSTEM
LOUD STATIC SOUNDS COMING FROM DASH. HAPPENS INTERMITTENTLY. EXTREMELY LOUD. TODAY CAN SMELL BURNT ELECTRICAL SMELL IN PASSENGER COMPARTMENT. THE STATIC NOISE SEEMS TO HAPPEN WHEN CAR IS PARKED OR JUST AFTER PARKING VEHICLE AND ENGINE IS STILL RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881400June 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE LIKE IT WANTS TO SHUT OFF BUT IT DOESN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881477June 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LATCH AND LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,432. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881488June 29, 2016
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL WAS DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881644June 29, 2016
STRUCTURE:BODY
THE DOOR DOES NOT CLOSE FROM ONE MINUTE TO THE NEXT THE CAR WAS NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877140June 28, 2016
UNKNOWN OR OTHER
THE DRIVER'S SIDE BACK DOOR LATCH FAIL TO CLOSE THE DOOR. FROM THERE ON THE DOOR DO NOT CLOSE ANYMORE. THIS IS A VERY DANGEROUS ISSUE NOT ONLY FOR OUR CHILDRENS BUT FOR ANY PASSENGER IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877145June 28, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE CONTACT PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR SEVERAL TIMES, BUT IT FAILED TO LATCH. THE CONTACT DROVE THE VEHICLE, BUT HAD TO HOLD THE DOOR SHUT. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876767June 27, 2016
UNKNOWN OR OTHER
WE CAME OUT OF RESTAURANT SHUT DRIVER. DOOR AND WOULD NOT LATCH HAD TO DRIVE HOME TRYING TO HOLD SHUT, WE WERE IN PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876783June 27, 2016
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING MALFUNCTION WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, HOWEVER, FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE STEERING COLUMN MIGHT NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876830June 27, 2016
STRUCTURE:BODY
THE LATCH ON THE DRIVERS SIDE REAR DOOR QUIT LATCHING AND THE DOOR WON'T SHUT. I HAVE SEEN SEVERAL COMPLAINTS AND ARTICLES ONLINE ABOUT OTHER PEOPLE WHO OWN THE SAME VEHICLE HAVING THIS PROBLEM WHEN DRIVING THE DOWN THE ROAD OR PULLING INTO A PARKING LOT AND THE DOOR JUST UNLATCHING AND OPENING ALL OF A SUDDEN AND NO LONGER CLOSING. LUCKILY, MINE HAPPENED TO STOP LATCHING WHILE I WAS PARKED AND PUTTING SOMETHING INTO THE BACKSEAT. I HAVE OWNED MY CAR FOR A LITTLE OVER A YEAR AND IT IS ONLY A 2012 MODEL AND I HAVE HAD MANY ISSUES WITH IT, SUCH AS THE RADIO SYSTEM AND I HAVE HAD TO HAVE AN UPDATE INSTALLED TO THE TRANSMISSION. I THINK THAT IT ISN'T RIGHT FOR A CARD DOOR ON A 2012 CAR TO STOP LATCHING ALL OF A SUDDEN AND IT IS VERY DANGEROUS THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM WHILE THEIR CAR IS IN MOTION. I FEEL THIS SHOULD BE A RECALL ON THE 2012 FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876947June 27, 2016
UNKNOWN OR OTHER
DOOR LATCH STOPPED WORKING, DOOR NO LONGER CLOSES, HAD TO FIND BUNGIE CORD TO TIE THE DOOR SHUT SO I COULD DRIVE HOME. VEHICLE WAS IN MOTION WHEN I NOTICED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876953June 27, 2016
STRUCTURE:BODY
LATCH OF REAR DRIVER DOOR WILL NOT LATCHED. IT WAS REPAIRED AND WITHIN 2 WEEKS THE DRIVER'S DOOR WILL NOT STAY LATCHED. ACCORDING TO WHAT I HAVE READ, FORD IS AWARE OF THE ISSUE AND HAS ISSUED A RECALL FOR OTHER MODELS, BUT WILL NOT ISSUE A RECALL FOR THE FOCUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876975June 27, 2016
STRUCTURE:BODY
WHILE DRIVING, THE REAR DRIVER DOOR OPENED UP ON IT'S OWN. PULLED OVER TO CLOSE BUT IT WON'T STAY SHUT. HAD TO TIE IT CLOSED WITH A BUNGEE CORD. VERY DANGEROUS. I CALLED MY DEALER AND WAS TOLD THERE WAS A LOCK RECALL FOR A FORD FUSION BUT NOT THE FOCUS. IT IS THE SAME LOCK! THEY WANT $600 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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